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2010 Lexus Hs 250 Hybrid

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Compare all Hs 250 Hybrid years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

54 reports with mileage · 22 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Suspension. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports0 fire reports3 injury reports

Service Brakes complaints

20 reports
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123,000 miles · Aug 13, 2018
Service Brakes

TOOK MY CAR TO THE MECHANIC AND WAS TOLD THAT THERE IS A RECALL ON ABS (REFLASH SOFTWARE) AND BREAK BOOSTER PUMP REPLACEMENT. I HAVE LOST THE HYDRAULIC PRESSURE ON THE BREAKS AND IS A SAFETY ISSUE. DEALER HAS SAME ISSUE WITH OTHER VEHICLES EXCEPT OF MINE. HOW DO I GET MY VIN NUMBER CHECKED AND ADDED TO THE RECALL? PLEASE ASSIST…

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TOOK MY CAR TO THE MECHANIC AND WAS TOLD THAT THERE IS A RECALL ON ABS (REFLASH SOFTWARE) AND BREAK BOOSTER PUMP REPLACEMENT. I HAVE LOST THE HYDRAULIC PRESSURE ON THE BREAKS AND IS A SAFETY ISSUE. DEALER HAS SAME ISSUE WITH OTHER VEHICLES EXCEPT OF MINE. HOW DO I GET MY VIN NUMBER CHECKED AND ADDED TO THE RECALL? PLEASE ASSIST. THANK YOU.

NHTSA ODI #11119612

85,000 miles · May 31, 2018
Service Brakes

TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE ABS AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER W…

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TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE ABS AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V039000 (SERVICE BRAKES, AIR). THE APPROXIMATE FAILURE MILEAGE WAS 85,000. *TT

NHTSA ODI #11098998

20 miles · Apr 18, 2018
Service Brakes

AS MY WIFE WAS DRIVING CAR, SHE RECEIVED (4) - LIGHTS ON DASHBOARD ABOUT BREAK AND ABS SYSTEM. SHE WAS DRIVING ON 610S IN HOUSTON, TEXAS. THEN ALL OF SUDDEN SHE WAS FEELING BREAK WAS NOT WORKING AS SHOULD AND RECEIVING NOISE LIKE TURBINE RUNNING. IT WAS VACUUM FROM BREAK. WE TOOK CAR TO CLEAR LAKE LEXUS DEALERSHIP FOR REPAIR…

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AS MY WIFE WAS DRIVING CAR, SHE RECEIVED (4) - LIGHTS ON DASHBOARD ABOUT BREAK AND ABS SYSTEM. SHE WAS DRIVING ON 610S IN HOUSTON, TEXAS. THEN ALL OF SUDDEN SHE WAS FEELING BREAK WAS NOT WORKING AS SHOULD AND RECEIVING NOISE LIKE TURBINE RUNNING. IT WAS VACUUM FROM BREAK. WE TOOK CAR TO CLEAR LAKE LEXUS DEALERSHIP FOR REPAIR. THEY RUN COMPUTER AND FOUND CODE C1391/89 ACCUMULATOR LEAK MALFUNCTION. ACCUMULATOR PRESSURE SENSOR INPUT DOES NOT INCREASE BEFORE BREAKING OR WHILE THE PUMP MOTOR IS OPERATING. ACCUMULATOR PRESSURE SENSOR INPUT REDUCTION RATE EXCEEDS THE SPECIFICATION BEFORE BRAKING AND WHILE THE PUMP MOTOR IS NOT OPERATING. THE DEALERSHIP QUOTED FOR REPAIR $3400 APPROX. I BELIEVE THIS SHOULD BE A RECALL AND/OR WARRANTY SINCE DEFECTIVE PART. THE CAR HAS ONLY 82K MILEAGE AND IN VERY GOOD CONDITION.

NHTSA ODI #11088843

72,300 miles · Feb 27, 2017
Service BrakesSuspension

BRAKES: THE CAR IS PRESENTING ISSUES WHEN BRAKING, IN ORDER TO BRAKE IT HAS TO BE PRESSED TOO HARD, AND IT DOES NOT BRAKE IMMEDIATELY IS MORE LIKE GRADUALLY, WHICH MAKES SLOWER THE BRAKE PROCESS, AND VERY DANGEROUS. IT ALSO MAKES A VERY ANNOYING SQUEAKY SOUND. SUSPENSION: THE CAR HAS BEEN ALIGNED 3 TIMES IN LESS THAN A WEEK SI…

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BRAKES: THE CAR IS PRESENTING ISSUES WHEN BRAKING, IN ORDER TO BRAKE IT HAS TO BE PRESSED TOO HARD, AND IT DOES NOT BRAKE IMMEDIATELY IS MORE LIKE GRADUALLY, WHICH MAKES SLOWER THE BRAKE PROCESS, AND VERY DANGEROUS. IT ALSO MAKES A VERY ANNOYING SQUEAKY SOUND. SUSPENSION: THE CAR HAS BEEN ALIGNED 3 TIMES IN LESS THAN A WEEK SINCE I BOUGHT IT 10 DAYS AGO. HOWEVER, IT STILL PULLS TO THE RIGHT WHEN DRIVING. IT'S VERY UNCOMFORTABLE TO BE DRIVING PULLING TO THE LEFT IN ORDER TO KEEP THE WHEELS STRAIGHT. TOYOTA SERVICE SAID THAT THE TIRES ARE IN EXCELLENT CONDITION, AND EVERYTHING IN GENERAL AS WELL. THEY ATTRIBUTED THE ISSUE WITH A RECALL IN THE REAR ARMS. I INVESTIGATED BOTH ISSUES WITH THE BRAKES AND THE REAR ARMS AND IN FACT ARE DUE TO RECALLS. HOW CAN I HAVE LEXUS TAKE CARE OF THIS?

NHTSA ODI #10957456

19,000 miles · Feb 4, 2016
Service BrakesVehicle Speed Control

THIS IS AN IDENTICAL COMPLAINT TO ANOTHER I SAW HERE. WHILE THE BRAKES ARE APPLIED AND THE VEHICLE GOES OVER A BUMP OR A POTHOLE OR A SLIPPERY SURFACE, THE FOLLOWING HAPPENS: , - BRAKES LOSE ALL OF THEIR GRIP FOR APPROXIMATELY ONE SECOND (I.E. NO LONGER BEING APPLIED) . WHILE THE VEHICLE DOES NOT ACCELERATE FOR THIS BRIEF MOME…

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THIS IS AN IDENTICAL COMPLAINT TO ANOTHER I SAW HERE. WHILE THE BRAKES ARE APPLIED AND THE VEHICLE GOES OVER A BUMP OR A POTHOLE OR A SLIPPERY SURFACE, THE FOLLOWING HAPPENS: , - BRAKES LOSE ALL OF THEIR GRIP FOR APPROXIMATELY ONE SECOND (I.E. NO LONGER BEING APPLIED) . WHILE THE VEHICLE DOES NOT ACCELERATE FOR THIS BRIEF MOMENT, IT DOES CEASE TO BRAKE, WHICH HAS BEEN VERY DANGEROUS, ESPECIALLY IF ANOTHER VEHICLE IS AHEAD. IT IS VERY PREDICTABLE AT THIS POINT, BUT STILL A SAFETY HAZARD. THIS IS NOT SOMETHING THAT OCCURS SOMETIMES, IT OCCURS EVERY TIME (ESPECIALLY IF THE CAR IS ON A DOWNHILL INCLINE). THIS HAPPENS AT LOWER SPEEDS, LESS THAN 30 OR 35 MPH. THE DATE OF OCCURANCE REFLECTED BELOW IS NOT ACCURRATE, AS THIS HAPPENS SINCE I HAVE HAD THE CAR (2011) DEALER CLAIMS THEY ARE NOT AWARE OF THE ISSUE.

NHTSA ODI #10824364

44,500 miles · Jul 6, 2015
Service Brakes

WHILE THE BRAKES ARE APPLIED AND THE VEHICLE GOES OVER A BUMP OR A POTHOLE OR A SLIPPERY SURFACE, THE FOLLOWING HAPPENS: - VEHICLE SLIPS, - BRAKES LOSE CONTROL (I.E. NO LONGER BEING APPLIED) FOR A FEW SECONDS, - THE VEHICLE ACCELERATES FOR A FEW SECONDS. THE ABOVE CONDITION HAPPENS AT APPROXIMATELY 35 MPH OR HIGHER …

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WHILE THE BRAKES ARE APPLIED AND THE VEHICLE GOES OVER A BUMP OR A POTHOLE OR A SLIPPERY SURFACE, THE FOLLOWING HAPPENS: - VEHICLE SLIPS, - BRAKES LOSE CONTROL (I.E. NO LONGER BEING APPLIED) FOR A FEW SECONDS, - THE VEHICLE ACCELERATES FOR A FEW SECONDS. THE ABOVE CONDITION HAPPENS AT APPROXIMATELY 35 MPH OR HIGHER SPED.

NHTSA ODI #10732241

23,000 miles · Dec 9, 2014
Service BrakesVisibility

TL* THE CONTACT OWNS A 2010 LEXUS 250HS. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES ON AN UNEVEN OR BUMPY ROAD SURFACE, THE BRAKES WOULD MALFUNCTION AND THE VEHICLE WOULD SKID TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED …

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TL* THE CONTACT OWNS A 2010 LEXUS 250HS. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES ON AN UNEVEN OR BUMPY ROAD SURFACE, THE BRAKES WOULD MALFUNCTION AND THE VEHICLE WOULD SKID TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE EXTERIOR OF THE WINDSHIELD WOULD BECOME EXCESSIVELY FOGGY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE AIR BLOWERS WERE READJUSTED BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 23,000. UPDATED 01/09/15*LJ UPDATED 2/24/15*CN UPDATED 03/02/15*JB UPDATED 6/3/2015 *JS

NHTSA ODI #10663122

44,000 miles · Oct 27, 2014
Service Brakes

THE BRAKES OF THE CAR COMPLETELY STOPPED WORKING WHILE THE CAR WAS BEING DRIVEN. WE HAD JUST PICKED UP THE CAR ON THE PREVIOUS FRIDAY FROM THE DEALERSHIP FOR A RECALL (WHICH WAS THE 2ND TIME IN FOR THE SAME ISSUE). MY WIFE AS ABLE TO FINALLY STOP THE CAR BY STEPPING ONTO THE EMERGENCY BOOT BRAKE. A LITTLE WHILE EARLIER SHE WA…

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THE BRAKES OF THE CAR COMPLETELY STOPPED WORKING WHILE THE CAR WAS BEING DRIVEN. WE HAD JUST PICKED UP THE CAR ON THE PREVIOUS FRIDAY FROM THE DEALERSHIP FOR A RECALL (WHICH WAS THE 2ND TIME IN FOR THE SAME ISSUE). MY WIFE AS ABLE TO FINALLY STOP THE CAR BY STEPPING ONTO THE EMERGENCY BOOT BRAKE. A LITTLE WHILE EARLIER SHE WAS DRIVING ON I-5 DRIVING 60MPH WHICH COULD HAVE BEEN DEADLY. AFTER RESEARCH THERE HAS BEEN MULTIPLE RECALLS FOR TOYOTA/LEXUS FOR BRAKE RELATED ISSUES. *TR

NHTSA ODI #10650477

25,000 miles · Apr 15, 2014
Electrical SystemService BrakesCrashInjury

I HAD PARKED THE CAR IN A GROCERY STORE PARKING SPOT BETWEEN TWO CARS AND HAD MY FOOT ON THE BRAKE. I WAS ABOUT TO SHUT OFF THE IGNITION WHEN THE CAR SUDDENLY MOVED FORWARD. INTUITIVELY, I PRESSED HARDER ON THE BRAKE, BUT THE CAR SPEEDED UP, JUMPED OVER TWO PARKING BARRIERS, TRAVELLED ABOUT 50 FEET AT HIGH SPEED, HIT THE BACK OF…

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I HAD PARKED THE CAR IN A GROCERY STORE PARKING SPOT BETWEEN TWO CARS AND HAD MY FOOT ON THE BRAKE. I WAS ABOUT TO SHUT OFF THE IGNITION WHEN THE CAR SUDDENLY MOVED FORWARD. INTUITIVELY, I PRESSED HARDER ON THE BRAKE, BUT THE CAR SPEEDED UP, JUMPED OVER TWO PARKING BARRIERS, TRAVELLED ABOUT 50 FEET AT HIGH SPEED, HIT THE BACK OF ANOTHER CAR, A HONDA ODYSSEY VAN WITH SUFFICIENT FORCE THAT THE HONDA ITSELF JUMPED OVER A PARKING BARRIER AND A CURVE AND HIT A PILLAR IN A BUILDING'S VERANDA. MY CAR THEN STOPPED AND THEN I TURNED OFF THE IGNITION. MY CAR THUS EXPERINCED UNINTENDED ACCELERATION AND, IN SPITE OF JUMPING OVER PARKING BARRIERS AND HITTING ANOTHER CAR WITH SUBSTANTIAL FORCE, THE AIR BAGS WERE NOT DEPLOYED. I HAVE BRUISES FROM THE SEAT BELT TIGHTENING OVER MY BODY AND THE OWNER OF THE HONDA ODYSSEY, WHO WAS ABOUT TO GET IN HIS CAR AND WAS THROWN BACK TO THE GROUND, HAS A FRACTURE IN THE TAIL BONE AREA OF HIS BACK. *TT

NHTSA ODI #10582878

1,200 miles · Mar 6, 2014
Service Brakes

TL-THE CONTACT OWNS A 2010 LEXUS HS250. THE CONTACT STATED THAT WHILE DRIVING DOWN HILL WITH THE BRAKE PEDAL DEPRESSED AND BUMP WAS HIT THAT CAUSED THE BRAKE SYSTEM TO RELEASE AND THE VEHICLE TO SURGE FORWARD THE FAILURE WAS EXPERIENCED SEVERAL TIMES AND THE DEALER HAD PREVIOUSLY REPLACED THE BRAKE SOFTWARE SYSTEM DUE TO THE BRA…

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TL-THE CONTACT OWNS A 2010 LEXUS HS250. THE CONTACT STATED THAT WHILE DRIVING DOWN HILL WITH THE BRAKE PEDAL DEPRESSED AND BUMP WAS HIT THAT CAUSED THE BRAKE SYSTEM TO RELEASE AND THE VEHICLE TO SURGE FORWARD THE FAILURE WAS EXPERIENCED SEVERAL TIMES AND THE DEALER HAD PREVIOUSLY REPLACED THE BRAKE SOFTWARE SYSTEM DUE TO THE BRAKE FAILURE HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,200 AND THE CURRENT 141,000. LI *TR

NHTSA ODI #10567574

Official recalls

4

17V619000 · Electrical System

Oct 4, 2017

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010 Lexus HS 250h Hybrid vehicles. A component within the hybrid transaxle assembly may short circuit and result in a reduction or a complete loss of available power for moving the vehicle.

Consequence & remedy

Consequence: A complete loss of motive power can increase the risk of a crash.

Remedy: Lexus will notify owners, and dealers will replace the hybrid vehicle transaxle assembly, free of charge. The recall began on December 1, 2017. Owners may contact 1-800-255-3987. Toyota's number for this recall is HLE.

16V596000 · Suspension:rear

Aug 12, 2016

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.

Consequence & remedy

Consequence: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.

13V383000 · Suspension:rear

Aug 28, 2013

Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.

Consequence & remedy

Consequence: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.

12V373000 · Suspension:rear

Aug 2, 2012

Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.

Consequence & remedy

Consequence: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP15007 · Low-speed Surging

Opened Oct 19, 2015 · Closed Feb 25, 2016

Status: closed (inferred from source dates) · Vehicle Speed Control

In a letter dated September 15, 2015, a consumer submitted a petition to the National Highway Traffic Safety Administration (NHTSA) alleging that software defects caused an accident experienced by his wife in their model year 2010 Lexus HS250H vehicle as she was attempting to park the vehicle. The petition requests that NHTSA have Toyota correct software defects in their electronic throttle control software and then issue a national recall of all effected [sic] vehicles and have Toyota replace the old faulty code with the new safer code. NHTSA has reviewed the material cited by the petitioner.The results of this review and our evaluation of the petition are set forth in the DP15-007 Petition Analysis Report, published in its entirety in the Federal Register and included in the repository for this investigation, available at www.safercar.gov. The Agency performed a thorough technical review of the concerns raised in the petition.The petitioner believes that the information from the Event Data Recorder (EDR), which records certain pieces of information for five seconds prior to a crash, shows that for the last 0.8 seconds prior to hitting the brick building the accelerator pedal was wide open at 100% at the same time the brake pedal was being depressed. Our analysis of data recovered from the EDR and from the engine management Hybrid Control Unit (HCU), together with vehicle inspection information contained in the petition, indicate that:1) Sometime during the last 0.512 seconds of the event time frame the accelerator pedal was fully applied; 2) At the airbag trigger point (EDR t = 0s) immediately following the vehicle's impact with the building, the stop lamp switch status was ON, indicating that the brake had been applied at least enough to illuminate the brake lights; 3) At no time during the event were the brake and the accelerator pedals depressed simultaneously (based on information from the HCU); and 4) The braking system on the vehicle was fully functional and was capable of stopping a vehicle at full throttle if meaningfully applied in sufficient time. After a thorough assessment of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to safety implicated by the petitioner's allegations, it is unlikely that an order concerning the notification and remedy of a safety-related defect would result from any proceeding initiated bygranting the petition.After full consideration of the potential for finding a safety related defect in the vehicle, and in view of NHTSA's enforcement priorities and its previous investigations into this issue, the petition is denied.