NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
15 reportsClear category filter1,030 miles · Aug 1, 2022
Electrical System
The contact owns a 2010 Lexus HS250 Hybrid. The contact stated that while her daughter was attempting to reverse, the vehicle would not accelerate. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the transaxle assembly needed to be replaced. The vehicle was not repaired. The manufacturer was co…
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The contact owns a 2010 Lexus HS250 Hybrid. The contact stated that while her daughter was attempting to reverse, the vehicle would not accelerate. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the transaxle assembly needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 17V619000 (Electrical System) for which the vehicle was previously repaired. The manufacturer stated that the warranty for the repair had expired. The failure mileage was 1,030.
NHTSA ODI #11476995
75,000 miles · Nov 9, 2021
Electrical SystemService Brakes, Air
The contact owns a 2010 Lexus HS 250 Hybrid. The contact stated that while driving on rough pavement and applying the brake, the vehicle jolted forward nearly crashing into another vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure. The mechanic found no failure with the vehicle. The conta…
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The contact owns a 2010 Lexus HS 250 Hybrid. The contact stated that while driving on rough pavement and applying the brake, the vehicle jolted forward nearly crashing into another vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure. The mechanic found no failure with the vehicle. The contact was informed that the VIN was not included in NHTSA Campaign Number: 10V039000 (Service Brakes, Air). The contact indicated that the vehicle had experienced the failure listed in the recall. Also, while driving the engine light suddenly illuminated and the vehicle should off. The vehicle was towed to the local dealer who diagnosed that the engine battery had failed. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 17V619000 (Electrical System). The manufacturer was notified of the failure. The approximate failure mileage was 75,000.
NHTSA ODI #11439893
220,000 miles · Dec 30, 2020
Electrical System
TL* THE CONTACT OWNS A 2010 LEXUS HS250 HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WITHOUT WARNING, THE VEHICLE HESITATED WHILE ACCELERATING. THE CONTACT HAD TAKEN THE VEHICLE TO DON MOORE TOYOTA (4216 FREDERICA ST, OWENSBORO, KY 42301) AND KENNY KENT LEXUS (5600 DIVISION ST, EVANSVILLE, IN 47715) WHERE THE…
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TL* THE CONTACT OWNS A 2010 LEXUS HS250 HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WITHOUT WARNING, THE VEHICLE HESITATED WHILE ACCELERATING. THE CONTACT HAD TAKEN THE VEHICLE TO DON MOORE TOYOTA (4216 FREDERICA ST, OWENSBORO, KY 42301) AND KENNY KENT LEXUS (5600 DIVISION ST, EVANSVILLE, IN 47715) WHERE THE MECHANICS WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT ALSO STATED THAT THE CHECK HYBRID SYSTEM WARNING MESSAGE RECENTLY APPEARED ON THE INSTRUMENT PANEL WHILE THE VEHICLE WAS PARKED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO A LEXUS DEALER FOR ASSISTANCE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V619000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000.
NHTSA ODI #11385632
100,000 miles · Aug 10, 2020
Electrical SystemHybrid Propulsion System
TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. THE CONTACT STATED THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE BATTERY WAS REPLACED TWICE. THE VEHICLE WAS TAKEN TO LOCAL DEALER LEXUS OF ROSEVILLE LOCATED AT 300 AUTOMALL DR, ROSEVILLE, CA 95661, (916) 472-7400, WHERE IT WAS DIAGNOSED WITH NEEDING TO HAVE THE BATTERY…
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TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. THE CONTACT STATED THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE BATTERY WAS REPLACED TWICE. THE VEHICLE WAS TAKEN TO LOCAL DEALER LEXUS OF ROSEVILLE LOCATED AT 300 AUTOMALL DR, ROSEVILLE, CA 95661, (916) 472-7400, WHERE IT WAS DIAGNOSED WITH NEEDING TO HAVE THE BATTERY REPLACED. THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 100,000. *DT*DT*JB*JS
NHTSA ODI #11348386
100,078 miles · Jul 24, 2019
Electrical SystemService BrakesUnknown Or Other
HARD BRAKE PEDAL - BRAKE BOOSTER PUMP MAY HAVE BEEN MANUFACTURED IMPROPERLY HARD TO STOP. VEHICLE NOT SAFE TO DRIVE. THERE IS A RECALL FOR SIMILAR TOYOTAS VEHICLES.
NHTSA ODI #11234340
160,395 miles · Jan 8, 2019
Electrical SystemElectronic Stability Control (esc)
2010 LEXUS HS 250H START MALFUNCTION, ALL LIGHTS FLICKERING THEN NOTHING. ATTEMPTED JUMPING THE 12V BATTERY OFF BUT THAT DID NOT WORK, ATTEMPTED REPLACING KEY FOB BATTERY AND THAT DID NOT WORK. NOW THERE IS NO LIGHTS OR ELECTRICITY THE ONLY LIGHTS THAT FLICKER ARE THE P LIGHT WHICH STROBES SLIGHTLY AND WHEN THE BRAKE IS PLAYED W…
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2010 LEXUS HS 250H START MALFUNCTION, ALL LIGHTS FLICKERING THEN NOTHING. ATTEMPTED JUMPING THE 12V BATTERY OFF BUT THAT DID NOT WORK, ATTEMPTED REPLACING KEY FOB BATTERY AND THAT DID NOT WORK. NOW THERE IS NO LIGHTS OR ELECTRICITY THE ONLY LIGHTS THAT FLICKER ARE THE P LIGHT WHICH STROBES SLIGHTLY AND WHEN THE BRAKE IS PLAYED WITH (DEPRESSED AND LET OUT SEVERAL TIMES) I CAN GET THE LIGHT "KEY NOT DETECTED" AND THE "TRIANGLE WITH THE !" TO COME ON. THEN WHEN I HOLD FOB TO THE POWER BUTTON IT WILL SAY, "DEPRESS BRAKE AND PUSH POWER BUTTON TO START CAR" HOWEVER THAT DOES NOT WORK. CAR WAS STATIONARY IN PARK IN GARAGE AND HAD BEEN DRIVEN NOT EVEN 45 MINUTES PRIOR.
NHTSA ODI #11165056
130,000 miles · Dec 22, 2018
Electrical System
TAKATA RECALL: I'VE HAD 2 INCIDENTS WHERE ALL FOUR OF MY CAR WINDOWS WERE DOWN. ALSO MY MOONROOF WINDOW WAS OPEN. I ASSUME THEY WENT DOWN BY THEMSELVES. THE CAR WAS PARKED. I'D GO OUT TO MY CAR. MY CAR WAS LOCKED. I ALWAYS LOCK IT AND NOTHING APPEARED TO BE STOLEN OR BROKEN. THE FIRST INCIDENT HAPPENED AROUND THE TIME THERE WAS…
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TAKATA RECALL: I'VE HAD 2 INCIDENTS WHERE ALL FOUR OF MY CAR WINDOWS WERE DOWN. ALSO MY MOONROOF WINDOW WAS OPEN. I ASSUME THEY WENT DOWN BY THEMSELVES. THE CAR WAS PARKED. I'D GO OUT TO MY CAR. MY CAR WAS LOCKED. I ALWAYS LOCK IT AND NOTHING APPEARED TO BE STOLEN OR BROKEN. THE FIRST INCIDENT HAPPENED AROUND THE TIME THERE WAS A RECALL ON THE CAR FOR POTENTIAL HYBRID SYSTEM FAILURE. I DIDN'T KNOW IF IT HAD TO DO SOMETHING WITH THAT BUT I TOOK IT INTO A LEXUS DEALERSHIP TO GET IT FIXED FOR THE RECALL. IT DIDN'T HAPPEN AFTER THAT AGAIN UNTIL DECEMBER OF 2018. SO BOTH TIMES I HAD LOCKED MY CAR, CAME BACK TO MY CAR EVENTUALLY, AND SAW MY WINDOWS WERE DOWN. DIFFERENT HEIGHTS. NOTHING WAS TAKEN OR BROKEN.
NHTSA ODI #11163073
81,000 miles · Apr 23, 2018
Electrical SystemEngine
TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO LEXUS OF MELBOURNE (6927 BROMLEY DR., MELBOURNE, FL 32940) WHERE IT WAS DIAGNOSED THAT THE HYBRID TRANSAXLE ASSEMBLY FAILED. THE VEHI…
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TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO LEXUS OF MELBOURNE (6927 BROMLEY DR., MELBOURNE, FL 32940) WHERE IT WAS DIAGNOSED THAT THE HYBRID TRANSAXLE ASSEMBLY FAILED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 17V619000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #11089576
66,780 miles · Dec 26, 2017
Electrical SystemElectronic Stability Control (esc)Exterior LightingCrashInjury
ON 9/29/2017 WHILE TURNING LEFT AT NIGHT IN A DARK ROAD ALL INTERIOR AND EXTERIOR LIGHTS WENT OUT. WE CRASHED INTO WALL BESIDE THE CITY STREET AND OUR CAR WAS TOTALED. WE FILED A CLAIM WITH LEXUS AT THAT TIME. A RECALL NOTICE FOR THIS PROBLEM CAME IN DECEMBER. ON DECEMBER 22,2017, LEXUS STATED IN LETTER FROM THEIR LEGAL DEPARTME…
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ON 9/29/2017 WHILE TURNING LEFT AT NIGHT IN A DARK ROAD ALL INTERIOR AND EXTERIOR LIGHTS WENT OUT. WE CRASHED INTO WALL BESIDE THE CITY STREET AND OUR CAR WAS TOTALED. WE FILED A CLAIM WITH LEXUS AT THAT TIME. A RECALL NOTICE FOR THIS PROBLEM CAME IN DECEMBER. ON DECEMBER 22,2017, LEXUS STATED IN LETTER FROM THEIR LEGAL DEPARTMENT THAT LEXUS HAD NO RESPONSIBILITY. THEY WERE ABLE TO START THE CAR AND TURN ON THE LIGHTS ON NOVEMBER 14, 2017 WHEN AN INSPECTION OF THE VEHICLE WAS MADE. THE URGENT SAFETY RECALL DESCRIBED WHAT WE EXPERIENCED. NO ADEQUATE EXPLANATION FOR THE FAILURE OF OUR ELECTRICAL SYSTEMS
NHTSA ODI #11056580
131,000 miles · Dec 22, 2017
Electrical System
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE MALFUNCTION WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V619000 (ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDE…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE MALFUNCTION WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V619000 (ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SOUTH BAY LEXUS (24777 CRENSHAW BLVD, TORRANCE, CA 90505, PHONE: (310) 325-9999) AND WAS INFORMED THAT THE REPAIR WOULD BE COMPLETED IN FEBRUARY OF 2018. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 131,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11056153
Official recalls
4Oct 4, 2017
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010 Lexus HS 250h Hybrid vehicles. A component within the hybrid transaxle assembly may short circuit and result in a reduction or a complete loss of available power for moving the vehicle.
Consequence & remedy
Consequence: A complete loss of motive power can increase the risk of a crash.
Remedy: Lexus will notify owners, and dealers will replace the hybrid vehicle transaxle assembly, free of charge. The recall began on December 1, 2017. Owners may contact 1-800-255-3987. Toyota's number for this recall is HLE.
Aug 12, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
Consequence & remedy
Consequence: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
Aug 28, 2013
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Consequence & remedy
Consequence: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
Aug 2, 2012
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Consequence & remedy
Consequence: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP15007 · Low-speed Surging
Opened Oct 19, 2015 · Closed Feb 25, 2016
Status: closed (inferred from source dates) · Vehicle Speed Control
In a letter dated September 15, 2015, a consumer submitted a petition to the National Highway Traffic Safety Administration (NHTSA) alleging that software defects caused an accident experienced by his wife in their model year 2010 Lexus HS250H vehicle as she was attempting to park the vehicle. The petition requests that NHTSA have Toyota correct software defects in their electronic throttle control software and then issue a national recall of all effected [sic] vehicles and have Toyota replace the old faulty code with the new safer code. NHTSA has reviewed the material cited by the petitioner.The results of this review and our evaluation of the petition are set forth in the DP15-007 Petition Analysis Report, published in its entirety in the Federal Register and included in the repository for this investigation, available at www.safercar.gov. The Agency performed a thorough technical review of the concerns raised in the petition.The petitioner believes that the information from the Event Data Recorder (EDR), which records certain pieces of information for five seconds prior to a crash, shows that for the last 0.8 seconds prior to hitting the brick building the accelerator pedal was wide open at 100% at the same time the brake pedal was being depressed. Our analysis of data recovered from the EDR and from the engine management Hybrid Control Unit (HCU), together with vehicle inspection information contained in the petition, indicate that:1) Sometime during the last 0.512 seconds of the event time frame the accelerator pedal was fully applied; 2) At the airbag trigger point (EDR t = 0s) immediately following the vehicle's impact with the building, the stop lamp switch status was ON, indicating that the brake had been applied at least enough to illuminate the brake lights; 3) At no time during the event were the brake and the accelerator pedals depressed simultaneously (based on information from the HCU); and 4) The braking system on the vehicle was fully functional and was capable of stopping a vehicle at full throttle if meaningfully applied in sufficient time. After a thorough assessment of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to safety implicated by the petitioner's allegations, it is unlikely that an order concerning the notification and remedy of a safety-related defect would result from any proceeding initiated bygranting the petition.After full consideration of the potential for finding a safety related defect in the vehicle, and in view of NHTSA's enforcement priorities and its previous investigations into this issue, the petition is denied.