2004 Kia Sedona

THE VEHICLE WAS BOUGHT IN JULY OF 2004 SINCE THEN I BEEN HAVING SEVERAL PROBLEMS WITH THE BRAKES. NOV 26, 2006 BRAKE PADS WERE WORN OUT, THERE WAS NO SPECIFIC REASON FRON THE MECHANIC SINCE THE VEHICLE WAS LESS THAN 3000 MILES. APRIL 2, 2006 THE VEHICLE WENT BACK TO WARRANTY FOR THE SAME REASON NOISY BRAKES AND VIBRATION. JULY 23, 2005 BACK TO REPAIRS FOR SAME REASON. SEPTEMBER 9, 2005 THE VEHICLE WENT BACK TO REPAIRS FOR SAME REASON, BRAKES, VIBRATION AND NOISE. NOV 10, 2005 THE WHOLE CAR WENT BLACK NO LIGHTS, VIBRATION AND NOISE. DEC 9, 2005 THE VEHICLE WAS DOWN DUE TO BRAKE PROBLEMS. DIC 21, 2005 THE CAR DOS NOT WANT TO START. MAY 31, 2006 PROBLEM WITH FRONT AND REAR BRAKES. AUGUST 2, 2006 VIBRATION WHEN BRAKE, NOISE IN FRONT SUSPENSION AND NOISY ENGINE. DIC, 15, 2006 VEHICLE WENT DOWN DUE TO BRAKE PROBLEM. AS YOU CAN READ THERE HAVE BEEN A PATTERN PROBLEM WITH THE BRAKES IN THIS VEHICLE THERE HAVE BEEN A LOT OF SERVICES FOR THE SAME REASON AND WARRANTY DOES NOT WANT TO COVER IT BECAUSE HAVE BEEN WORN OUT PADS. THE VEHICLE HAVE LESS THAN 28,000 MILES AND I HAD PRIOR VEHICLES OF SAME WEIGHT, SIZE (MAZDA MPV) AND SAME USE. NEVER HAD PROBLEMS WITH PRIOR VEHICLES. ACTUALLY I AM FILLING A COMPLAIN FOR LEMON LAW AND THE VEHICLE HAS BEEN PARK IN MY HOUSE SINCE DECEMBER.

VEHICLE ORIGINALLY SEEN D/T NO HEAT ON 2/16/07 BY AUTO REPAIR BUSINESS. HEATER CORE FLUSH DID NOT CORRECT PROBLEM, AS WELL AS NEW THERMOSTAT. HEATER CORE REPLACED ON 2/22/07. TECHNICIAN NOTED A LARGE AMOUNT OF COOLANT LEAKING ON FLOOR FROM FIREWALL. AIRBAG LIGHT ON AFTER PICKING UP VEHICLE. ON 2/27/07, OWNER WAS IN VEHICLE & A LOUD NOISE SOUNDING LIKE AN EXPLOSION WAS HEARD. SEVERAL PLASTIC PIECES COVERING SEATBELT ON PSSGER. SIDE POPPED OFF. SEATBELT FROZEN. STRONG SMELL RESEMBLING GUNSMOKE IN VEHICLE. OWNER STOPPED AT KIA DEALERSHIP. NO KIA TECH AVAILABLE. APPT. 3/2/07. DX. WAS THAT THERE WAS NUMEROUS SHORT TO GROUND CODES THAT PROBABLY HAPPENED WHEN DASH WAS REINSTALLED AFTER HEATER CORE REPAIR. RECOMMENDATION BY DEALERSHIP TO TAKE VEHICLE BACK TO WHERE REPAIR WAS DONE. AUTO REPAIR SHOP STARTED LOOKING AT IT ON 3/5/07, TAKING DASHBOARD COMPLETELY APART. ON 3/7/07, LOOKED AT VEHICLE/DISCUSSED SITUATION. SHOP OWNER FELT THAT INCIDENT WAS NOT CAUSED BY THEIR REPAIR WORK. HE FELT THAT THE COMPUTER FOR THE AIRBAGS SHORTED OUT D/T COLLECTION OF COOLANT WITHIN THE COMPUTER & STATED WHAT NEEDED TO BE REPLACED, INCLUDING A NEW COMPUTER, NEW RESTRAINING SYSTEM & SEATBELT TENSIONER. HE FELT THE DEALERSHIP DIAGNOSIS WAS INCORRECT,& WAS UNHAPPY THAT DEALERSHIP WAS BLAMING HIM FOR THE PROBLEMS THAT OCCURRED. THE SHOP OWNER FEELS THAT COOLANT HAD PROBABLY BEEN LEAKING BEFORE REPAIR WORK WAS DONE, & POSSIBLY BE RELATED TO THE WAY VEHICLE WAS MADE, SINCE THE COOLANT WAS LEAKING WITHIN THE INTERIOR OF THE CAR UNDERNEATH THE DASHBOARD, & NOT WHERE IT SHOULD HAVE BEEN. OWNER OF VEHICLE CALLED DEALERSHIP ON 3/9/07 & SPOKE WITH SERVICE MANAGER, ASKING FOR A REFUND FOR SERVICES PROVIDED BY THEM ON 3/2/07. HE REFUSED, STATING THAT THEIR DIAGNOSIS WAS CORRECT & THAT THEY DID NOT DO ANYTHING WRONG. VEHICLE REMAINS AT AUTO REPAIR SHOP. OWNER QUESTIONS SAFETY OF VEHICLE. NO ACCIDENT. KIA CORP. CALLED 3/7 BY OWNER. REP. MADE COMMENTS BLAMING AUTO REPAIR SHOP. *JB

REAR WINDOW DEFROST SYSTEM BROKEN. THE COPPER HEATING ELEMENTS HAVE PEELED OFF THE WINDOW LEAVING THE SYSTEM NONFUNCTIONAL. DEALER SERVICE STATES THAT THE USE OF AN AMMONIA-BASED CLEANING PRODUCT WILL CAUSE THE EPOXY TO DISSOLVE AND THE COPPER ELEMENTS TO PEEL OFF. WE DID NOT USE ANY CLEANING PRODUCT ON THE WINDOW PRIOR TO THIS PROBLEM; THEREFORE, THE PROBLEM IS A MANUFACTURE DEFECT. *NM

TL* - THE CONTACT STATES SINCE PURCHASING OF 2004 KIA SEDONA HE HAS HAD TO TAKE THE VEHICLE TO DEALER FOR ROTOR REPAIRS FIVE TIMES . THE DEALERSHIP REPLACED THE ROTORS THREE TIMES. THE CONTACT STATED THAT ON FIRST REPAIR HE WAS TOLD THAT THE ROTORS HAD HOT SPOTS ON THEM. WHILE DRIVING AT 40 MPH AND TRYING TO COME TO A STOP THE VEHICLE VIBRATED. THE CONTACT TOOK THE VEHICLE T O DEALER ON OTHER OCCASIONS FOR THE SAME PROBLEM, AND THEY HAVE DONE ALL OF THE REPAIRS. THE LAST TIME A REPAIR WAS DONE THE DEALERSHIP DID REPAIRS ON THE REAR BRAKES AND DRUMS, BUT THE PROBLEM RECURRED. THE CONTACT TOOK THE VEHICLE TO DEALER TWO WEEKS AGO FOR THE SAME PROBLEMS, WITH THE VEHICLE VIBRATING. THE CONTACT WAS TOLD BY DEALERSHIP THAT THEY WILL NOT DO THESE REPAIRS FOR FREE. THE CONTACT STATED THAT THE VEHICLE SAT AT THE DEALERSHIP FOR OVER A WEEK, AND HE HAD TO GO AND PICK UP THE VEHICLE AND DRIVE IT BACK HOME WITHOUT ANY REPAIRS BEING DONE. THE VEHICLE WAS STILL UNDER WARRANTY, AND THEY HAVE ALWAYS TAKEN CARE OF THE REPAIRS IN THE PAST. HE CONTACTED THE CHRYSLER CORPORATION, AND WAS TOLD THERE WAS NOTHING THEY COULD DO, BUT TAKE DOWN THE INFORMATION. THE CONTACT WAS GIVE A REFERENCE # 15798865 FROM THE CHRYSLER CORPORATION FOR HIS COMPLAINT.*AK UPDATED 02/22/07. *JB UPDATED

HAD TO GET MY CAR SERVICED BECAUSE ANTIFREEZE WAS POURING OUT OF MY CAR. AFTER THEY LOOKED AT MY CAR I WAS NOTIFIED THAT KIA DOES NOT HAVE THE PART TO FIX MY CAR BUT INSISTS THAT I CAN STILL DRIVE IT. MEANWHILE I NEED TO FILL UP THE TANK AFTER MY ERRANDS FOR THE DAY, THAT'S AN ESTIMATE OF $20 A DAY!THEY TOLD ME IT WOULD TAKE UP TO 2-3 WEEKS UNTIL THIS PART CAME IN. I FOUND IT DISTURBING HOW THEY TOLD ME I CAN DRIVE THIS CAR WHILE IT POURS OUT ANTIFREEZE (ANTIFREEZE IS POISON TO ANIMALS). ALSO TO GET IT SERVICED I CALLED THE PLACE WHERE I BOUGHT IT AND THEY COULDN'T EVEN LOOK AT MY CAR TILL ANOTHER 3 WEEKS OR SO. MY CAR IS NOW AN HOUR AWAY AND KIA WILL NOT PROVIDE ME WITH A RENTAL. ITS A SHAME HOW THEY SCAM PEOPLE INTO BUYING THE CAR FOR THE WARRANTY BECAUSE ONCE THEY HAVE YOUR MONEY THEY DON'T CARE AFTER THAT. *NM

I WAS DRIVING ON THE FREEWAY FOR ABOUT 15 MINUTES WHEN MY 04 KIA SEDONA LX STARTED SMOKING. AT FIRST I THOUGHT THERE WAS A FIRE IN THE LOCAL AREA. AFTER A FEW MINUTES IT OCCURRED TO ME THAT IT COULD BE MY VAN AND PULLED OVER AND POPPED THE HOOD. FLAMES JUMPED UP IN THE ENGINE AND BURNED UNTIL THEY WERE EXTINGUISHED WITH A FIRE EXTINGUISHER. THE KIA SERVICE MANAGER SAID THAT HE BELIEVED IT WAS A TOTAL LOSS. MY INSURANCE COMPANY IS NOW VERIFYING THAT. *NM

I HAVE A 2004 KIA SORENTO 4X4 (THAT CAR OPTION NOT INCLUDED IN COMPLAINT FORM) ONE MORNING CAR STARTED UP ROUGH AND WOULDN'T STOP. ENGINE LIGHT CAME ON. DROPPED OFF AT DEALERSHIP WHERE THEY SAID IT WAS MY FUEL INJECTORS. THEY REPLACED THEM, BUT SAID THEY WANTED TO KEEP CAR OVERNIGHT TO MAKE SURE PROBLEM DID NOT REPEAT. IT STARTED ROUGH AGAIN WITH THEM AND ENGINE LIGHT CAME ON AGAIN. THEY KEPT THE CAR NEXT DAY TO DIG DEEPER TO FIND PROBLEM. THEY DISCOVERED THE WIRE HARNESS SUFFERED A SHORT AND WAS BURNT IN 3 DIFFERENT AREAS. SINCE HARNESS IS CONNECTED FROM COMPUTER TO SPARK PLUGS, FUEL INJECTOR AND OTHER ENGINE COMPONENTS THEY HAD TO REPLACE EVERYTHING...BUT THE COMPUTER. I GOT CAR BACK AFTER 5 DAYS. 2 DAYS LATER CAR STARTED ROUGH IDLING AND STARTED MISFIRING AND CHECK ENGINE LIGHT CAME ON. I ONCE AGAIN DROPPED CAR OFF AT DEALERSHIP. SAID IT FEELS LIKE THE SAME PROBLEM, OR COULD BE RELATED TO WORK DONE. THEY SAID RANDOM MISFIRES ARE COMMON AND CLEARED COMPUTER LOG AND I GOT CAR BACK. NEXT MORNING CAR RAN ROUGH AGAIN AND WAS MISFIRING AGAIN. I CALLED KIA SERVICE AND SAID THAT THIS CAR NEVER MISFIRED BEFORE OR RAN ROUGH AND HOW CAN A RANDOM MISFIRE HAPPEN SO FREQUENTLY AND ISN'T IT COINCIDENTAL THAT IT ONLY STARTED HAPPENING AFTER MY WIRE HARNESS SUFFERED FROM A SHORT THAT WAS DIRECTLY ATTACHED TO THE SPARK PLUGS. SERVICE MANAGER MENTION THAT TECHNICIAN WORKING ON CAR THOUGHT THAT COMPUTER WAS MALFUNCTIONING BUT NEGLECTED TO TELL ME. I ASKED IF THEY KNEW IT WAS MALFUNCTIONING, WHY DID THEY EVER GIVE THE CAR BACK TILL EVERYTHING WAS FIXED. HE SAID THEY NEED PROOF AND NOT JUST MAYBE'S. I TOLD THEM THAT THE CONSTANT MISFIRING WAS PROOF ENOUGH. THEY TOOK THE CAR BACK AND REPLACED THE COMPUTER. THEY SENT THE COMPUTER TO KIA HEADQUARTERS TO INVESTIGATE WHY THE COMPUTER MALFUNCTIONED. I WAS TOLD THAT THEY WERE WORRIED THAT THIS MAY NOT BE A ISOLATED CASE. *JB

WE ARE WRITING TO REPORT A POTENTIALLY DANGEROUS SITUATION WITH THE 2004 *(AND POSSIBLY OTHER YEARS) KIA SEDONA. WE PURCHASE OUR VEHICLE NEW IN DAYTONA BEACH FLORIDA AND DID NOT HAVE A PROBLEM UNTIL WE RELOCATED TO THE MOUNTAINS OF WESTERN NORTH CAROLINA. SINCE FEBRUARY OF 2005 WE HAVE BEEN ATTEMPTING TO SAFELY RECTIFY A PROBLEM WITH OUR CAR WHICH NOW HAS APPROX 38,000. MILES ON IT. OUR CAR FYI HAS NEVER BEEN IN AN ACCIDENT AND WE ARE THE ONLY DRIVERS AND OWNERS. WE NOTICED IN APPROX JAN OF 2005 A SEVERE CAVITATION IN THE VEHICLE WHEN BRAKING ON A HILL AT A NORMAL RATE OF SPEED. MY HUSBAND IMMEDIATELY WENT TO THE LOCAL DEALER,PARAMOUNT KIA TO HAVE THE VEHICLE EXAMINED AND REPAIRED. HE WAS TOLD THAT KIA WAS AWARE OF A PROBLEM WITH THE BRAKING SYSTEM AND WAS UNABLE TO OFFER ANY ASSISTANCE AS THE PROBLEM WAS NOT UNDER WARRANTY. IN ADDITION, THE SERVICE MANAGER AT THE DEALERSHIP TOLD US THAT MANY KIA SEDONA OWNERS WERE COMPLAINING OF THE SAME PROBLEM AND THAT THE PROBLEM WAS SINGULAR TO THE WESTERN NORTH CAROLINA AREA DUE TO UNUSUAL WHETHER CONDITIONS. AT THAT TIME THE DEALERSHIP COULD NOT TELL US WHETHER THE CAR WAS SAFE TO DRIVE AND WAS UNABLE TO OFFER ANY ASSISTANCE IN REPAIRING THE PROBLEM, AS WE WERE TOLD THAT THE REPLACEMENT PARTS WERE THE SAME PARTS THAT WERE SUPPOSEDLY CAUSING THE PROBLEM. MY HUSBAND, UNSATISFIED BY THE POOR ANSWERS (EVASIVE IN NATURE) WENT TO ANOTHER REPUTABLE MECHANIC AND HAD ON SEVERAL OCCASIONS DIFFERENT PARTS OF THE BRAKING SYSTEM CHECKED AND THEN REPLACED AS NECESSARY. DURING THE ALMOST YEAR THAT WE HAVE BEEN HAVING THE PROBLEM WE HAVE BEEN TOLD REPEATEDLY THAT KIA IS AWARE OF A BRAKING SYSTEM PROBLEM, BUT NO RECALL HAS BEEN INITIATED, NO INFORMATION LETTER HAS BEEN SENT OUT TO LET KIA SEDONA OWNERS KNOW THAT THERE IS A POTENTIAL PROBLEM WITH THE BRAKING SYSTEM. *NM