2002 Kia Rio

2002 KIA RIO, PURCHASED NEW AND MAINTAINED IN EXCELLENT CONDITION WITH REGULAR MAINTENANCE. HAD 61,000 MILES AND WHILE DRIVING, MY DAUGHTER SMELLED SOMETHING BURNING, ENGINE LIGHT CAME ON AND AT THE SAME TIME, SMOKE WAS COMING IN THROUGH THE AIR VENTS. SHE IMMEDIATELY PULLED OVER, STOPPED THE CAR AND REMOVED HER KEYS. THE IGNITION STARTED ON ITS OWN AND THE CAR ENGINE ERUPTED INTO FLAMES. THE CAR IS TOTALLY DESTROYED. FIRE AND HIGHWAY PATROL REPORTS WERE TAKEN AT THE SCENE AND CAR WAS TOWED TO KIA DEALERSHIP IN CLOVIS CA. SERVICE MANAGER STATED HE HAD TAKEN PICTURES AND BECAME INVESTIGATION. WHEN I WENT IN TO SEE THE CAR AND TAKE PICTURES, THE SERVICE TEAM WAS COMPLETELY APATHETIC AND RUDE. I MADE A CALL TO KIA CONSUMER AFFAIRS, AND FOUND THAT THE REPORT HAD NOT BEEN SUBMITTED. THE INDIVIDUAL AT KIA CONSUMER AFFAIRS WAS EXTREMELY HELPFUL AND ATTEMPTED TO CALL THE DEALERSHIP AS WELL. HER CALLS WERE NOT RETURNED. MY DAUGHTER WAS EXTREMELY LUCKY AND ONLY SUFFERED FIRST DEGREE BURNS TO THE FACE, AND SMOKE INHALATION THAT EXACERBATED HER ASTHMA. ACCORDING TO THE FIRE INVESTIGATOR, THE FIRE WAS CAUSED BY AN OVER-FILLING OF TRANSMISSION FLUID BY 1 QUART. THE CONSUMER STATED WHEN SHE SAW THE VEHICLE THE DAY AFTER, THERE WAS NO FLUID ANYWHERE. THE CONSUMER BELIEVED THERE WAS A DEFECT WITH THE VEHICLE POSSIBLY RELATED TO A RECALL, WHICH WAS SUPPOSEDLY HAD BEEN TAKEN CARE OF AT THE DEALERSHIP. *JB UPDATED 06/21/07. *JB

TL*THE CONTACT OWNS A 2002 KIA RIO. THE CONTACT SMELLED SOMETHING BURNING AND NOTICED THE VEHICLE WAS ON FIRE WHILE PARKED. THE FIRE WAS CONTAINED TO UNDERNEATH THE HOOD AND WAS EXTINGUISHED BY THE CONTACT. THE VEHICLE WAS DESTROYED. NO POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER/MANUFACTURER. THE PURCHASE DATE AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 60,000.

DT: THE CONSUMER PURCHASED TWO 2002 KIA RIOS, THE FIRST VEHICLE WAS FINE. THE OTHER VEHICLE WITHIN 30 DAYS OF PURCHASE AT APPROXIMATELY 100 MILES, DIED. THIS DID NOT HAPPEN AT ANY CERTAIN SPEED. THE VEHICLE HAS BEEN TAKEN INTO THE DEALERSHIP OVER 14 TIMES AND THEY HAVE NOT REPLACED ANYTHING . THEY HAVE REPROGRAMMED THE COMPUTER NUMEROUS TIMES. THE VEHICLE WILL WORK FOR AWHILE, NO SPECIFIC TIME, AND THEN DIE AGAIN. CONSUMER'S DAUGHTER ACTUALLY DROVE VEHICLE WHICH WAS LOCATED IN SOUTH CAROLINA.*AK THE VISOR WAS REPLACED. THE INTERIOR LIGHT WOULD NOT GO OFF, THE DEALER STATED IT WAS A PINCHED WIRE. THE LIFTGATE LATCH WAS REPLACED AND THE PARKING BRAKE WAS ADJUSTED. *JB

CAR LOSES POWER. BELT CONTINUOUSLY BURNS AND SNAPS. DEALERSHIP REPLACED ENGINE, ALTERNATOR, TWO TRANSMITTIONS, 10 BELTS AND NOTHING FIXED THE PROBLEMS. I JUST GOT MY CAR BACK ON FRIDAY, TUESDAY OT BROKE AND IS NOW SITTING WORTHLESS IN MY YARD. I STILL HAVE THREE MORE YEARS OF PAYMENT ON IT. AM NOW GOING THROUGH LEMON LAW PROCESS.*AK

DUE TO AN ELECTRICAL PROBLEM THE DEALER HAD MY VEHICLE FOR APPROXIMATELY 25 DAYS. THE CAR JUST SHUTS DOWN. DEALER PLACED FOUR FUSIBLE LINKS ON LINE THAT LEADS TO FUSE #13. THE DEALER HAD SPLICED INTO WIRING HARNESS, AND THEY A DID SLOPPY JOB. THE DEALER AND MANUFACTURER REFUSED TO CORRECT THIS DEFECT. MY WIFE AND FAMILY ARE NOW FEARFUL OF DRIVING THIS VEHICLE DUE TO UNPREDICTABLE NATURE OF DEFECT AND POTENTIAL FOR SERIOUS PHYSICAL HARM TO US. *JB