MY FIFTH WHEEL TRAILER IS WEARING OUT ALL FOUR TIRES ON THE INSIDE EDGE. WEAR SEVERE ENOUGH THAT I HAD TO USE SPARE ON ONE WHEEL, CAUSED HAVING TO CHANGE TIRE ON EDGE OF INTERSTATE HIGHWAY. THE AXLES WERE MANUFACTURED BYAL-KO. THEY REFUSED TO DO ANYTHING AS THEY SAID THEY WERE OUT OF WARRANTY. DURING INVESTIGATING I FOUND THA…
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MY FIFTH WHEEL TRAILER IS WEARING OUT ALL FOUR TIRES ON THE INSIDE EDGE. WEAR SEVERE ENOUGH THAT I HAD TO USE SPARE ON ONE WHEEL, CAUSED HAVING TO CHANGE TIRE ON EDGE OF INTERSTATE HIGHWAY. THE AXLES WERE MANUFACTURED BYAL-KO. THEY REFUSED TO DO ANYTHING AS THEY SAID THEY WERE OUT OF WARRANTY. DURING INVESTIGATING I FOUND THAT THERE ARE MANY RV'S WITH THE SAME TROUBLE, ALL WITH AL-KO AXLES. I AM REPLACING THE AXLES AT MY OWN COST. *JB
NHTSA ODI #10174126
8,000 miles · Aug 23, 2005
SuspensionCrash
DT: THE CONSUMER HAS A KEYSTONE MONTANA MOUNTAINEER TRAVEL TRAILER. THE TRAILER HAD THROWN THE LEFT REAR TIRE IN FEBRUARY 2, 2005. THERE WAS A BENT AXLE ON THE RIGHT REAR TIRE. THE DEALER DID NOT KNOW WHY IT WAS BENT, BUT THOUGHT IT WAS LIKE THAT ALL ALONG. THE TRAILER SWERVED BACK AND FORTH BECAUSE OF THE BENT AXLE. ON JU…
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DT: THE CONSUMER HAS A KEYSTONE MONTANA MOUNTAINEER TRAVEL TRAILER. THE TRAILER HAD THROWN THE LEFT REAR TIRE IN FEBRUARY 2, 2005. THERE WAS A BENT AXLE ON THE RIGHT REAR TIRE. THE DEALER DID NOT KNOW WHY IT WAS BENT, BUT THOUGHT IT WAS LIKE THAT ALL ALONG. THE TRAILER SWERVED BACK AND FORTH BECAUSE OF THE BENT AXLE. ON JUNE 29, 2005 THE TRAILER HIT A GUARD RAIL. THIS OCCURRED ON HIGHWAY 450N NEAR FRANKLINTON, LA. WHEN HE CONTACTED KEYSTONE, THEY TOLD HIM THAT THEY KNEW WHY THE TIRE CAME OFF, BUT WOULD NOT GIVE HIM ANYMORE INFORMATION. HE SPOKE WITH KIM DOOLEY AT KEYSTONE CUSTOMER SERVICE, AND SHE TOLD HIM, IF YOU WANT TO SUE US YOU COULD GO AHEAD AND SUE US. THE CONSUMER TALKED TO THE LEGAL DEPARTMENT AND THE CONSUMER COULD NOT PROVE THAT THE BENT AXLE CAUSED THE TRAILER TO SWERVE. THERE WAS NO POLICE REPORT BECAUSE NO ONE WAS INJURED, AND THERE WERE NO OTHER PEOPLE INVOLVED. THERE WAS NO WHERE TO PULL OVER ON THE ROAD. KEYSTONE REFUSED TO HELP, BUT TOLD THE CONSUMER TO CONTACT HIS INSURANCE COMPANY. THERE WAS DAMAGE TO THE TRAILER. *AK *SC
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Consequence & remedy
Consequence: AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Remedy: KEYSTONE IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy: KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.
CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: THIS COULD RESULT IN A FIRE.
Remedy: KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.
ON CERTAIN FIFTH WHEEL TRAILERS EQUIPPED WITH 16", 6-BOLT ALUMINUM WHEEL OPTION WITH 5.5" BOLT CIRCLES, FOREIGN MATERIAL MAY BE PRESENT IN THE 'CLAMP JOINT' (MATING SURFACE BETWEEN THE WHEEL AND HUB FACE. THIS CAN HINDER THE PROPER TORQUE OF THE LUG NUTS IF THE NUTS ARE NOT INSTALLED WITH THE PROPER TORQUE DURING MANUFACTURE, RE-TIGHTENED DURING THE INITIAL 'SEATING IN' PERIOD AND/OR THERE IS A FAILURE TO FOLLOW THE MAINTENANCE PROCEDURES.
Consequence & remedy
Consequence: IF THE LUG NUTS DO NOT HAVE SUFFICIENT TORQUE, THE WHEEL COULD SEPARATE FROM THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REMOVE ALL PAINT AND FOREIGN MATERIAL FROM THE WHEEL AND HUB MATING SURFACE. THEN THE LUG NUTS WILL BE PROPERLY TORQUED. THE RECALL BEGAN SEPTEMBER 7, 2005. OWNERS MAY CONTACT KEYSTONE AT 1-574-535-2100.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2004 Keystone Montana Problems, Complaints & Recalls | Skip That Year