WE BOUGHT A 07 COUGAR KEYSTONE TRAVEL TRAILER. THIS PURCHASE TOOK PLACE AT THE END OF FEB. ON MARCH 5 WE TOOK OUR NEW TRAILER OUT ON OUR FIRST TRIP TO LAS VEGAS NEVADA FOR A 3 DAY NASCAR WEEKEND. WE ARRIVED AT OUR CAMPSITE AND WENT TO SET UP. WE DISCOVERED THAT WE HAD A BALD TIRE ON THE REAR DRIVERS SIDE, 3 OTHER TIRES WERE W…
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WE BOUGHT A 07 COUGAR KEYSTONE TRAVEL TRAILER. THIS PURCHASE TOOK PLACE AT THE END OF FEB. ON MARCH 5 WE TOOK OUR NEW TRAILER OUT ON OUR FIRST TRIP TO LAS VEGAS NEVADA FOR A 3 DAY NASCAR WEEKEND. WE ARRIVED AT OUR CAMPSITE AND WENT TO SET UP. WE DISCOVERED THAT WE HAD A BALD TIRE ON THE REAR DRIVERS SIDE, 3 OTHER TIRES WERE WORN, THE BACK AXLE WAS BENT. WE IMMEDIATELY CALL FOLLEY'S WHERE WE BOUGHT IT FROM AND THEN WENT TO FIND A PLACE TO GET IT FIXED. WE SPENT MANY HOURS AND DAYS ON THE PHONE WITH KEYSTONE RV COMPANY AND TRAVELING FROM ONE REPAIR SHOP TO ANOTHER. WE WERE TOLD BY KEYSTONE AT ONE POINT TO TAKE IT BACK HOME TO WASHINGTON TO THE DEALER WE BOUGHT IT FROM. MY HUSBAND AND I DID NOT FEEL THIS WAS SAFE. SO WE COMPLAINED ON THE SAFETY ISSUE AND IF SOMEONE WOULD HAVE GOTTEN HURT OR KILLED IT WOULD BE ON THEM. THEY DECIDED TO ALLOW IT TO BE STORED THERE AND HAVE DOUBLE EAGLE RV REPAIR FACILITY FIX IT. AFTER IT WAS FINALLY REPAIRED KEYSTONE WANTED US TO GO BACK DOWN AND GET IT. SO WE TOLD THEM THEY NEEDED TO TOW HERE. THEY RETURNED IT TO FOLLEY RV CENTER. WE WENT DOWN TO PICK IT UP AND DISCOVERED THAT TIRES WERE NOT REPLACED AND WE STILL HAD THE BALD TIRE. WE RECEIVED IT THE 3RD OR 4TH OF APRIL. BY THE END OF APRIL OR BEGINNING OF MAY WE FINALLY GET THE TIRE SITUATION HANDLED. WE WENT ON A 200 MILE TRIP MAY 12TH. THEN WE WENT TO OCEAN SHORES ON JUNE 22-23. ON OUR WAY HOME MY HUSBAND FEELS THE TRAILER NOT PULLING RIGHT AGAIN. WE ARRIVE HOME. THE REAR AXLE IS BENT. SO WE TOOK THE TRAILER DOWN TO BE WEIGHED AND FOUND IT WAS NOT OVER WEIGHT. WE HAVE ONLY OWNED IT 5 1/2 MONTHS AND HAVE BEEN ABLE TO TAKE IT OUT THREE TIMES. THE FIRST AND THIRD TIME I HAVE ENDED UP WITH THE REAR AXEL BENT. THIS HAS BECOME A SAFETY ISSUE THAT KEYSTONE SEEMS TO NOT CARE ABOUT. ALL THEY SEEM TO WANT TO DO IS PASS THE BUCK OR IGNORE THE PROBLEM AND PLACE A BLAME GAME ON THE USER! SAFETY ISSUE FOR US THE OWNERS AND THE OTHER PEOPLE OUT ON THE ROAD. *JB
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2007-2009 COUGAR FIFTH WHEEL TRAILERS MANUFACTURED FROM MAY 12, 2006, THROUGH FEBRUARY 12, 2009, FOR INCORRECT INFORMATION ON THE FEDERAL IDENTIFICATION TAG AND TIRE AND LOADING INFORMATION LABEL. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE SUBJECT VEHICLES WERE MANUFACTURED WITH A LABEL THAT LISTS THE MAXIMUM TIRE PRESSURE OF 80PSI INSTEAD OF THE CORRECT MAXIMUM PRESSURE OF 65PSI.
Consequence & remedy
Consequence: OVERINFLATING TIRES INCREASES THE RISK OF TIRE FAILURE AND PROPERTY DAMAGE.
Remedy: KEYSTONE WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 19, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy: KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.
ON CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS, THE AXLE SPRING SHACKLE NUTS MAY NOT HAVE BEEN PROPERLY TIGHTENED.
Consequence & remedy
Consequence: IF THE NUTS ARE NOT TIGHTENED CORRECTLY, THE SUSPENSION BOLTS COULD LOOSEN AND COME OFF WHILE DRIVING WHICH COULD LEAD TO POOR VEHICLE HANDLING INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE SHACKLE NUT TORQUE AND CORRECT IT, IF NECESSARY, FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2006. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.
ON CERTAIN FIFTH WHEEL TRAILERS, THE FURNACE AIR INTAKE WAS INCORRECTLY INSTALLED. THE AIR INTAKE MAY DRAW AIR FROM INSIDE THE UNIT (INSTEAD OF FRESH OUTSIDE AIR) WHICH CAN CAUSE IMPROPER GAS/AIR MIXTURE AND INEFFICIENT COMBUSTION. ALSO, IF THE TRANSITION TUBE HITS THE FURNACE AIR INTAKE TUBE END TO END, INSTEAD OF OVERLAPPING, THE PRESSURE CAN PUSH THE FURNACE INTAKE TUBE INTO THE BLOWER HOUSING/WHEEL.
Consequence & remedy
Consequence: SOOT CAN ACCUMULATE ON THE OUTSIDE OF THE UNIT AT THE FURNACE EXHAUST VENT AND THE BLOWER HOUSING/WHEEL COULD BIND CAUSING RUBBING AND POSSIBLE FAILURE.
Remedy: DEALERS WILL INSPECT AND VERIFY THE TRANSITION PIPE IS INSTALLED CORRECTLY AND REPAIR IF NECESSARY. THE RECALL BEGAN ON SEPTEMBER 14, 2006. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.
CERTAIN FIFTH WHEEL TRAILERS MAY HAVE BEEN MANUFACTURED WITH AXLE SPRINGS THAT WERE RATED FOR 4400 LBS. PER AXLE INSTEAD OF 52OO LBS.
Consequence & remedy
Consequence: THE AXLE SPRINGS MAY FAIL DUE TO BEING OVERLOADED IF THE VEHICLE IS LOADED BEYOND THE CAPACITY OF THE SPRINGS.
Remedy: DEALERS WILL INSPECT AND REPLACE THE AXLE SPRING WITH SPRINGS RATED AT 5200 LBS. PER AXLE FREE OF CHARGE. THE RECALL BEGAN ON JULY 10, 2006. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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