1997 Jeep Wrangler

DT: WHILE DRIVING AT VARIOUS SPEEDS AND ROAD CONDITIONS THE FRONT BRAKES LOCKED. WHEN THE BRAKES LOCK THE WHEELS SKIDDED EITHER TO THE RIGHT OR LEFT, BUT MORE OFTEN TO THE RIGHT. HAD BEEN TO THE DEALER NUMEROUS TIMES. NO REPAIRS WERE DONE BECAUSE DEALER DETERMINED NOTHING WAS WRONG. CALLED CHRYSLER, AND TRIED TO SPEAK TO AN ENGINEER AND THEY DID NOT WISH TO TALK TO CONSUMER. VEHICLE WAS INVOLVED IN SEVERAL CRASHES. *AK

I AM IN THE PROCESS OF REPLACING THE EXHAUST MANIFOLD ON MY 1997 JEEP WRANGLER FOR THE SECOND TIME. THE FIRST ONE FAILED AT APPROX 55K MILES (OUT OF WARRANTY) AND CHRYSLER JEEP CUSTOMER SERVICE DENIED EXISTENCE OF A PROBLEM WITH THE EXHAUST SYSTEM, IN SPITE OF NUMEROUS REPORTS OF MANIFOLD FAILURE ON MANY INTERNET AUTOMOTIVE SITES. THE REPLACEMENT PART WAS SUPPOSEDLY REDESIGNED TO PREVENT RECURRENCE OF THE PROBLEM, BUT IT HAS NOW FAILED (MILEAGE IS NOW 110K, SO THESE ARE 55K PARTS!) AND MUST ALSO BE REPLACED. THE MECHANIC STATED THAT THE REPLACEMENT PARTS JUST CRACK IN A "NEW SPOT". CHRYSLER JEEP HAS BEEN TOTALLY UNRESPONSIVE TO WHAT IS OBVIOUSLY AN ENGINEERING FLAW IN THEIR PRODUCT, AND STICKING THEIR CUSTOMERS WITH THE BILL AND ANY RESULTING SAFETY ISSUES! NOT A GREAT WAY TO BUILD YOUR CUSTOMER BASE! *NM

DT: WAS DRIVING EASTBOUND, A TRACTOR TRAILER WAS WESTBOUND, THE TURBULENCE BEHIND TRACTOR TRAILER CAUSED THE EXTERNAL HOOD LATCHES TO FAIL. THE SAFETY HOOK IN THE CENTER OF THE HOOD ALSO FAILED TO KEEP THE HOOD DOWN. THE HOOD FLEW UP STRIKING WINDSHIELD AND FOLDED OVER SHATTERING WINDSHIELD. LOST VISIBILITY HOWEVER MAINTAINED CONTROL OF VEHICLE. *NM

WHILE DRIVING 55 MPH VEHICLE SUDDENLY LOST STEERING CONTROL. CONSUMER HAD TO SLAM ON BRAKES TO REGAIN STEERING CONTROL. VEHICLE WAS TAKEN TO A REPAIR SHOP, AND MECHANIC DETERMINED THAT THE LINK ON THE STABILIZER BAR BROKE. THE DEALER WAS NOT NOTIFIED.*AK THE CONSUMER FEELS THAT THE CONNECTING LINK IS NOT STURDY ENOUGH AND IS WEAK DUE TO IT'S SIZE. *NM

I'M THE ORIGINAL OWNER AND SOLE DRIVER OF A 1997 JEEP WRANGLER WITH 34,000 MILES. I NOTICED THE WINDSHIELD DEFROSTER WASN'T WORKING WHEN I DROVE HOME IN A SNOW STORM LAST WEEK. FORTUNATELY, THE DRIVE WAS A SHORT DISTANCE. *JB I EASILY DETERMINED THAT A PLASTIC BELL CRANK BROKE OFF ITS SHAFT THAT GOES INTO THE HEATER HOUSING. I ACTIVATED THE DEFROSTER CONTROL TO CONFIRM THAT THIS PART IS THE DEFROSTER BELL CRANK. NOTHING HAS FALLEN DOWN THE DEFROSTER DUCT TO JAM THE DOOR AND CAUSE THE BREAK. THE DOOR MOVES FREELY WHEN TURNING THE SHAFT BY HAND. I BELIEVE THE BREAK HAPPENED WHEN THE DEFROSTER WAS ACTUATED DURING MAX HEATER FAN, CAUSING MAX AIR PRESSURE ON THE DEFROSTER DOOR WITH MAX TORQUE ON ITS SHAFT. THE REPAIR ESTIMATE FROM MY LOCAL DEALER IS $855. I HAVE A STRONG SUSPICION THIS IS A COMMON PROBLEM AND DOUBT IF MANY PEOPLE GO TO THIS EXPENSE TO FIX IT. I DONT WANT TO SPEND THIS AMOUNT OF MONEY ON A DEFECT THAT MAY BREAK AGAIN. SINCE DRIVING WITH FROSTED WINDSHIELDS CREATES A CONSIDERABLE SAFETY HAZARD, I THINK A RECALL SHOULD BE INITIATED TO MAKE THIS SYSTEM MORE ROBUST. A WINDSHIELD DEFROSTER SHOULD LAST MUCH LONGER THAN 34,000 MILES.