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2024 Jeep Wrangler 4XE

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Compare all Wrangler 4XE years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

74 reports with mileage · 141 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 142 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports5 fire reports0 injury reports

What owners actually said

215 reports
Mileage unknown · Apr 7, 2024
Engine

While driving home from Cincinnati to Chicago, approximately 15 miles from my final destination at a stop light, the engine shut down and flashed “service charging system”. I was unable to restart the vehicle. I was stuck in the middle of the road - unable to move. Had to be towed. Currently sitting at the dealership. Told that …

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While driving home from Cincinnati to Chicago, approximately 15 miles from my final destination at a stop light, the engine shut down and flashed “service charging system”. I was unable to restart the vehicle. I was stuck in the middle of the road - unable to move. Had to be towed. Currently sitting at the dealership. Told that it has something to do with a faulty power inverter.

NHTSA ODI #11581584

Mileage unknown · Apr 1, 2024
Engine

On the 2nd and 4th day of owning the vehicle the engine stalled while stopped I'm traffic at a red light. Both times the dash flashed "service transmission" and then instructed me to place the vehicle in "park". Once in park the dash instructed me to push the "start/stop" button but nothing would happen. I was stuck for a few mi…

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On the 2nd and 4th day of owning the vehicle the engine stalled while stopped I'm traffic at a red light. Both times the dash flashed "service transmission" and then instructed me to place the vehicle in "park". Once in park the dash instructed me to push the "start/stop" button but nothing would happen. I was stuck for a few minutes each time in traffic until the whole system finally powered down and I was able to restart. I brought it to the dealer the evening of the second engine stall and the Jeep was there for over a month waiting for a new transmission. They replaced the transmission even though this was a brand new vehicle out of the factory with serious safety issues and should have never been sold in the first place. There are many people on the Wrangler 4xe forums with the same issue please issue recalls! People are at risk of injury or death!

NHTSA ODI #11580517

Mileage unknown · Mar 29, 2024
Unknown Or Other

I leased a 2024 Jeep Wrangler since day 1 I have been having problems with the stereo system where it shuts off and on the whole drive. The screen goes black when I'm backing up the car and I find this dangerous because I almost hit a person while backing. I don't have control on the temperature because the screen is black so …

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I leased a 2024 Jeep Wrangler since day 1 I have been having problems with the stereo system where it shuts off and on the whole drive. The screen goes black when I'm backing up the car and I find this dangerous because I almost hit a person while backing. I don't have control on the temperature because the screen is black so my windows would get foggy and the during the summer the Aircon doesn't work and during the winter the heat doesn't work. When my phone is connected to the car play and I'm using the navigation sysmtem it would shut of again and again to the point where im lost and almost ended up the the wrong way on the road, and also while driving the screen would turn on and show my backup camera while I'm on the highway. I have taken this car multiple times to the dealer service department and was told that its a software issues. it is now almost a year and nothing has been done about it. the car is a lease for 3 years and i'm paying $720 dollars per month for a car that I feel is not safe for me to drive. Please help me get a solution, I don't know who else I can contact in regards to this. I have a lot of videos that can attest to this problem.

NHTSA ODI #11580038

Mileage unknown · Mar 15, 2024
Unknown Or Other

I recently purchased a NEW 2024 jeep wrangler 4xe. Within the first week of ownership, the car broke down twice and was unable to be driven during a trip. The car started fine and was able to be driven at first, but twice, while stopped at a traffic light, it was unable to start again. The car needed to be towed to the local …

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I recently purchased a NEW 2024 jeep wrangler 4xe. Within the first week of ownership, the car broke down twice and was unable to be driven during a trip. The car started fine and was able to be driven at first, but twice, while stopped at a traffic light, it was unable to start again. The car needed to be towed to the local dealership on both occasions. This caused significant traffic hazards on both occasions. During the first service trip to the dealer, I was told that software needed to be updated, but on the second visit, I was told that the entire transmission needed to be replaced. I see online that others have complained of the same exact issue that I experienced [XXX] ) There were no warning lights or lamps on prior to the vehicle breaking down but after the incident on both occasions there was a "service transmission" message. Please look into this as I think it is a pervasive problem and may cause accidents or injuries. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11577685

Mileage unknown · Mar 2, 2024
Engine

2024 Jeep Wrangler 4XE. This is the second I bringing my wrangler to the dealership repair center within 30 day. first time they have replace new battery , I thought the problem had solved, and the same problem happened again. I drove to other state after one hour , dashboard cluster appeared red turtle and the Adaptive cruise c…

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2024 Jeep Wrangler 4XE. This is the second I bringing my wrangler to the dealership repair center within 30 day. first time they have replace new battery , I thought the problem had solved, and the same problem happened again. I drove to other state after one hour , dashboard cluster appeared red turtle and the Adaptive cruise control and engine warning light popped up. driving speed gradually drain to 2 mph. and I heard loud fan noise run at high speed, I have to wait 10 minute until the fan noise gone ,than I can continue to drive, luckily I can made it back home, second day I drive to the dealership , after 15 minutes driving the red turtle popped up again while I am driving on the highway. lost power again I then exit the highway , and wait until the the fan noise goes away, then I start the engine , the fan loud noise comes again, I shutoff the engine and waited again, I kept doing this 40 minutes , it still don't work I have to give up and called a tow truck to towed the 4xe wrangler to the dealership. repair time uncertain.

NHTSA ODI #11575057

Mileage unknown · Mar 1, 2024
Power Train

I stopped at a stop light and the car shut down and an error display to "service Transmission" and the gear shift would not move. A few seconds later the error changed to “Park Brake Auto Engaged Press Brake + Push Switch to Release” I did this several times. After about 10 minutes the vehicle started with a service error mes…

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I stopped at a stop light and the car shut down and an error display to "service Transmission" and the gear shift would not move. A few seconds later the error changed to “Park Brake Auto Engaged Press Brake + Push Switch to Release” I did this several times. After about 10 minutes the vehicle started with a service error message stil on the dash.

NHTSA ODI #11574871

Mileage unknown · Feb 27, 2024
EngineUnknown Or Other

While driving on a busy road a red turtle error code popped up and my car went from 50mph to 5 mph very quickly almost causing an accident I am afraid to drive my 67000 car help

NHTSA ODI #11574357

Mileage unknown · Feb 27, 2024
Power Train

Well this is the second time in a week. “service transmission” comes on the dash and turns vehicle off. Cannot do anything but put in park. Sit for 10 to 15 mins and the vehicle will turn on again. Has no codes for the dealer to check. Will not drive again until its fixed.

NHTSA ODI #11574250

Mileage unknown · Feb 22, 2024
Power Train

Just leaving the parking garage after work, I was exiting and the my jeep wrangler just turned off. Light flashed service transmission and shift vehicle park. Once I shifted the vehicle to park and tried to start nothing happened. After about 5 mins and blocking all traffic trying to leave the parking garage my jeep started. …

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Just leaving the parking garage after work, I was exiting and the my jeep wrangler just turned off. Light flashed service transmission and shift vehicle park. Once I shifted the vehicle to park and tried to start nothing happened. After about 5 mins and blocking all traffic trying to leave the parking garage my jeep started. Not sure what’s up but if this happens at freeway speed it could be dangerous.

NHTSA ODI #11573446

Mileage unknown · Feb 4, 2024
Electrical SystemEngineFuel/propulsion System

1. This vehicle has shut itself off three separate times since Tuesday, 29 January. This happens when using the "E-save" system;i.e. mainly the gasoline engine and the engine has not yet reached full operating temperature. It has happened only while stopped at a traffic light. I will contact my dealership Monday, 5 February. The…

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1. This vehicle has shut itself off three separate times since Tuesday, 29 January. This happens when using the "E-save" system;i.e. mainly the gasoline engine and the engine has not yet reached full operating temperature. It has happened only while stopped at a traffic light. I will contact my dealership Monday, 5 February. The vehicle is available for inspection. 2. Being stopped at a traffic light with a stalled vehicle immediately irritates the drivers behind or worse a driver approaching from behind with a green light. I could be rear ended. 3. I'm contacting the dealership Monday, 5 February. 4.No. 5.The "Service transmission" alert annunciates. All other normal indicators are still showing the radio continues to play, the turn signals function, etc. 6.The transmission must be placed into Park and the ignition switch shut off. At that time, a normal restart can be performed and the vehicle will continue. 6. The vehicle will restart

NHTSA ODI #11569811

Official recalls

4

26V363000 · Steering:hydraulic Power Assist:pump

Jun 4, 2026

Chrysler (FCA US, LLC) is recalling certain 2021-2025 Jeep Wrangler, Wrangler 4XE, and Jeep Gladiator vehicles. The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.

Consequence & remedy

Consequence: A vehicle fire increases the risk of injury.

Remedy: Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.

25V766000 · Engine

Nov 6, 2025

Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

Consequence & remedy

Consequence: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

Remedy: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

25V710000 · Electrical System:propulsion System:hybrid Management:power Control Unit/module (hpcu):software

Oct 17, 2025

Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. A software error in an over-the-air (OTA) update may result in a loss of drive power.

Consequence & remedy

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is A7C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 23, 2025.

24V720000 · Electrical System:propulsion System:traction Battery

Sep 27, 2024

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence & remedy

Consequence: A vehicle fire while parked or driving can increase the risk of injury.

Remedy: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ24012 · Loss Of Motive Power

Opened Jul 5, 2024 · No close date supplied

Status: open (inferred from source dates) · Electrical System; Engine

The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (2)

Electrical System

The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine

The Office of Defects Investigation (ODI) has identified 68 Vehicle Owner Questionnaire (VOQ) reports for model years (MY) 2021 through 2024 Jeep Wrangler 4xe vehicles alleging a loss of motive power. Recall 22V-865 was issued by the manufacturer to address an engine shutdown condition in certain MY 2021-2023 Wrangler 4xe vehicles. The complaints noted here contain both post recall remedy failures and failures in vehicles not included within the scope of 22V-865. An analysis comparing complaints received before the issuance of recall 22V-865 and complaints outside the scope of the recall has been conducted. The results show the current complaint rate is higher in the out of scope vehicles than it was for vehicles that were later covered by the recall. ODI is opening this Recall Query (RQ) to assess the severity of the alleged defect in vehicles not included in recall 22V-865.ODI will also assess the scope and remedy effectiveness of the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.