NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
215 reportsMileage unknown · Feb 2, 2024
Unknown Or OtherVehicle Speed Control
I bought a new jeep wrangler 4xe 2024. I drove the wrangler first day to city , and the dashboard suddenly popped up red little turtle warning light, vehicle started lost power in the middle of the street, it was crawling no more than 5 MPH. I randomly pressed the cruise control ACC couple minute the warning light went off, and …
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I bought a new jeep wrangler 4xe 2024. I drove the wrangler first day to city , and the dashboard suddenly popped up red little turtle warning light, vehicle started lost power in the middle of the street, it was crawling no more than 5 MPH. I randomly pressed the cruise control ACC couple minute the warning light went off, and I continued to drive on the road, the wrangler dashboard popped up the red turtle warning light again after I got off the bridge, vehicle no power again ,I have to double park on the street , I turn off the engine and turned it back on the red turtle warning light still there, I heard there is a fan on top of the dashboard blew with loud noise , fast speed and then it gradually slowing down, then the warning light went off, so I could continually drove back to office, I luckily I can make it back to office. I don't think it is safe to drive this vehicle, it could be happen if driving on the highway with 55 mph, it could lost power while driving on the highway, it is serious danger.
NHTSA ODI #11569498
Mileage unknown · Feb 2, 2024
EngineFuel/propulsion SystemSteering
On [XXX], my wife was driving down the highway and vehicle started to "buck" and almost stalled out. Check engine light came. She was able to make it to the dealer. Dealer ran the diagnostics and received the P0032, P0171, P2097 and P0300 codes. The dealer found the attached document with basically no repair available. We contac…
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On [XXX], my wife was driving down the highway and vehicle started to "buck" and almost stalled out. Check engine light came. She was able to make it to the dealer. Dealer ran the diagnostics and received the P0032, P0171, P2097 and P0300 codes. The dealer found the attached document with basically no repair available. We contacted Jeep customer service and were told that it needs a software update, however, they did not know when it would be available. I was not satisfied with that answer and the case was transferred to Jeep retention. In the meantime, we picked up our Jeep and was advised by the service advisor that this is a known issue and advised us to keep the Star publication in the Jeep so if/when it happens again, they will know what to do. This isn't something we can fix since resetting the fuel system requires their equipment. Jeep retention just reiterated what customer service said. Needs software update and don't know when it's available. Jeep Customer Care case number is [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11569421
Mileage unknown · Jan 30, 2024
Electrical SystemEngineSteering
When driving through the a parking lot on my way to work, my brand new Wrangler with just over 1000 miles stalled/stopped running and lost power steering and wouldn’t restart for about 10 mins. I got a bunch of error messages but I can’t remember them all but one was about servicing the charging station (it wasn’t plugged in) an…
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When driving through the a parking lot on my way to work, my brand new Wrangler with just over 1000 miles stalled/stopped running and lost power steering and wouldn’t restart for about 10 mins. I got a bunch of error messages but I can’t remember them all but one was about servicing the charging station (it wasn’t plugged in) and I had a check engine light stay on after I finally got it to start. It’s currently at the dealership and the tech mentioned that he saw there was a PIM (power inverter module) code that looks to have malfunctioned. They haven’t been able to duplicate the error yet at the dealership. My safety will for sure be at risk if the dealership doesn’t fix it because my car could randomly turn off on the highway and could put me at risk of being hit or if I was crossing traffic and it stalled in the middle of a lane causing me to get or it could leave me stranded in a dangerous area. No one other than the dealership maintenance department a has inspected yet.
NHTSA ODI #11568691
Mileage unknown · Jan 28, 2024
Lane DepartureUnknown Or Other
The vehicle starts flashing the “D” the vehicle then completely stops. All the lights in the dashboard turn on and it asks to shift to park then the shaft can’t be move. The vehicle turns on, but the shaft can’t be shifted. This has happened to us twice in the middle of a Texas highway and we unfortunately can’t even put it on p…
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The vehicle starts flashing the “D” the vehicle then completely stops. All the lights in the dashboard turn on and it asks to shift to park then the shaft can’t be move. The vehicle turns on, but the shaft can’t be shifted. This has happened to us twice in the middle of a Texas highway and we unfortunately can’t even put it on park to push it out of harms way
NHTSA ODI #11568281
Mileage unknown · Jan 21, 2024
Fuel/propulsion System
At 316 miles I received a notification that there was 0% oil life remaining and the 4xe was also in Fuel and Oil refresh mode and electic mode not working. Vehicle was brought to service at dealership where it was bought and an oil change was performed. Another 300 miles later, the same notification occurred. Jeep is again in Fu…
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At 316 miles I received a notification that there was 0% oil life remaining and the 4xe was also in Fuel and Oil refresh mode and electic mode not working. Vehicle was brought to service at dealership where it was bought and an oil change was performed. Another 300 miles later, the same notification occurred. Jeep is again in Fuel and Oil refresh mode and electric is not working. Dealership was notified and they have not responded this occurred a little over 1 week ago.
NHTSA ODI #11566835
Mileage unknown · Jan 18, 2024
Unknown Or Other
Hello, We got a brand new 2024 Jeep Wrangler 4xe Sport S two days ago from Ourisman in Baltimore (I live in New York). Since we got the Jeep, it randomly stops and the car just shuts off in the middle of the road, with the D by the gear shift blinking red. There is plenty of gas and is fully charged. It has happened five times i…
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Hello, We got a brand new 2024 Jeep Wrangler 4xe Sport S two days ago from Ourisman in Baltimore (I live in New York). Since we got the Jeep, it randomly stops and the car just shuts off in the middle of the road, with the D by the gear shift blinking red. There is plenty of gas and is fully charged. It has happened five times in the two days I've had it. We've called multiple Jeep dealerships, everyone is refusing to even see the car because it was purchased in Baltimore. I've been given the run around with many different phone numbers to call. I am scared to drive it to Baltimore myself, lest it shut down on the highway.
NHTSA ODI #11566264
Mileage unknown · Jan 15, 2024
Engine
Defective throttle body at 77 miles
NHTSA ODI #11565625
Mileage unknown · Jan 12, 2024
Electrical SystemEngineFuel/propulsion System
When coming to a stop light, vehicle stopped and shut off completely. It would stop for 3-5 minutes in order to be able to restart. This occurrence has happened no less than 6 times since purchase of vehicle (approximately 1 week old). Currently Jeep only has 426 miles. Very concerned about the safety. Luckily the automatic…
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When coming to a stop light, vehicle stopped and shut off completely. It would stop for 3-5 minutes in order to be able to restart. This occurrence has happened no less than 6 times since purchase of vehicle (approximately 1 week old). Currently Jeep only has 426 miles. Very concerned about the safety. Luckily the automatic shut off has only happened when at a stop light. No this is not the engine shutting off and restarting after the gas is depressed. The Jeep simply will not move and you have to try and restart multiple, multiple times in order to drive it again. It will take anywhere between 3-5 minutes. Please see link below: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11565230
Mileage unknown · Jan 11, 2024
Electrical SystemEngine
Good afternoon. My name is [XXX] . On [XXX], I signed a two year lease on a new 2024 Jeep Wrangler Sahara at Herb Chambers Jeep of Danvers, MA . Two days later on [XXX], the new Wrangler I had only driven 30 miles, stalled at a red light- less than a quarter of a mile from a railroad crossing. The vehicle was undriveable, was n…
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Good afternoon. My name is [XXX] . On [XXX], I signed a two year lease on a new 2024 Jeep Wrangler Sahara at Herb Chambers Jeep of Danvers, MA . Two days later on [XXX], the new Wrangler I had only driven 30 miles, stalled at a red light- less than a quarter of a mile from a railroad crossing. The vehicle was undriveable, was not able to be started let alone shifted into neutral. What was seemingly just an inconvenience at the time has raised some major safety concerns as a Jeep driver. My vehicle has been at the dealership for over 3 weeks after the initial day it was towed as it was completely undriveable. The department stated that it may need a new transmission, and this issue needed to be escalated to Jeep Corporation. After communicating with the service department it is my understanding that “if the same code does not arise, the vehicle can be returned to me.” After escalated, I was given the resolution that “it simply was a coding issue and the vehicle could be picked up.” I am highly concerned that a vehicle that has not had any maintenance rendered to it in the weeks (18 business days, which constitutes a Lemon Law in the state of Massachusetts) it has been at the dealership after it was completely stalled, can be returned to me without any answers other than “this happens sometimes.” As I know, since in the shop, only codes have been run and the vehicle has been driven by the foreman mechanic to try to elicit the same code from [XXX]. To my knowledge there are several cases similar to mine involved in a class action law suit. I would like light shed on this issue as it is highly alarming as a major safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11565012
8,500 miles · Jan 9, 2024
Electrical SystemEngine And Engine CoolingFire
The contact owns a 2024 Jeep Wrangler 4x4E. The contact stated that his wife noticed a fire at the charger while the vehicle was plugged in and charging. The owners were able to extinguish the fire. There were no reported injuries. The vehicle had not been charged. The fire department was called to the scene. While his wife was …
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The contact owns a 2024 Jeep Wrangler 4x4E. The contact stated that his wife noticed a fire at the charger while the vehicle was plugged in and charging. The owners were able to extinguish the fire. There were no reported injuries. The vehicle had not been charged. The fire department was called to the scene. While his wife was driving the vehicle, it overheated. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,500.
NHTSA ODI #11564419
Official recalls
4Jun 4, 2026
Chrysler (FCA US, LLC) is recalling certain 2021-2025 Jeep Wrangler, Wrangler 4XE, and Jeep Gladiator vehicles. The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Consequence & remedy
Consequence: A vehicle fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Nov 6, 2025
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
Remedy: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Oct 17, 2025
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. A software error in an over-the-air (OTA) update may result in a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is A7C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 23, 2025.
Sep 27, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence & remedy
Consequence: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗