2018 Jeep Renegade

THE CAR IS BURNING THROUGH OIL AROUND 1 QUART FOR EVERY THOUSAND MILES. WHEN THE OIL IS LOW THE CAR WILL STALL WHILE DRIVING WHICH IS DANGEROUS. THE CAR FORCES OIL CHANGES EVERY 4000 MILES ROUGHLY OR THE CONSUMER CONSTANTLY BUYING A SPECIAL TYPE OF OIL THAT COSTS MORE AS WELL. THE CAR WILL ALSO NOT GO INTO GEAR PROPERLY WHEN THE OIL IS LOW.

PURCHASED NEW ON 3/19/19. ON 3/25/19, WITH 108 MILES ON IT, THE TRANSMISSION LOCKED UP WHILE IN MOTION, IN TRAFFIC ON A VERY BUSY HIGHWAY. WAS TOWED TO DEALER, WHO 8 DAYS LATER SAID TRANSMISSION MODULE WAS FAULTY, REPLACED, RETURNED TO ME 4/1/19. 4/6/19 SAME SCENARIO REPEATED, HOWEVER THIS TIME IN A PARKING LOT. AGAIN TOWED TO DEALER. THE FIRST TIME AN EXTREMELY FRIGHTENING EXPERIENCE! I STRONGLY SUGGEST A RECALL!!

I WAS ON A TWO LANE HIGHWAY ON A STRAIGHTAWAY WITH CRUISE CONTROL SET AT 70 MILES PER HOUR. WITH OUT WARNING MY CAR TURNED TO THE RIGHT OFF OF THE HIGHWAY AND DID NOT BRAKE. I HIT AN EMBANKMENT AT FULL SPEED AND ROLLED. I WAS NOT IMPAIRED NOR DID I FALL ASLEEP; HOWEVER, DUE TO INJURIES I SUSTAINED IN THE ACCIDENT I HAVE NO RECOLLECTION OF THE EVENTS CAUSING ME TO LEAVE THE ROAD. THE VEHICLE DID NOT SKID OR SWERVE AND DROVE TO THE RIGHT UNTIL IT STARTED ROLLING. THIS VEHICLE SHOULD BE INVESTIGATED TO DISCOVER POSSIBLE REASONS FOR IT SUDDENLY PULLING RIGHT WITHOUT BRAKES. THANKFULLY, THE SAFETY FEATURES OF THIS VEHICLE SAVED MY LIFE, BY ALL ACCOUNTS THEY WERE EXPECTING A FATALITY. I WALKED AWAY WITH MY LIFE. I JUST WANT TO KNOW WHAT CAUSED THIS JEEP RENEGADE TRAILHAWK 4X4 TO SUDDENLY TURN RIGHT AND NOT SLOW DOWN AS I KNOW I WOULD NOT HAVE LEFT THE ROAD IN THAT MANNER FOR NO REASON AND CERTAINLY WOULD HAVE BEEN STANDING ON THE BRAKES AND PULLING TO THE LEFT TO AVOID THE EMBANKMENT. I HAVE FULL CONFIDENCE IN THE JEEP BRAND AND KNOW THAT REGARDLESS OF THE CAUSE OF MY ACCIDENT, THE SAFETY FEATURES OF THIS VEHICLE ARE AMAZING!

PURCHASED NEW ON 23 FEB 2019. I CHECKED THE OIL LEVEL AT 500 MILES AND IT WAS A HALF QUART LOW. I ASKED THE SERVICE DEPARTMENT BY EMAIL ABOUT THIS AND THE RESPONSE WAS OIL IS SERVICED AT 3000 MILES. I AGAIN ASKED IF I NEED TO BRING IT IN TO BE TOPPED OFF. I HAVE NOT RECEIVED A RESPONSE. WHEN IT GETS TO A QUART LOW I WILL GO TO THE SERVICE DEPARTMENT. SHOULD NOT BE USING THIS MUCH OIL.

THE VEHICLE WAS TRAVELING STRAIGHT AT APPROXIMATELY 45MPH ON A LOCAL ROAD IN PENSACOLA, FL. THE POWER STEERING LOCKED THE STEERING WHEEL IN PLACE AND IT WAS VERY, VERY HARD TO MOVE. THE HILL ASSIST NEEDS SERVICE LIGHT APPEARED ALONG WITH THE TRACTION CONTROL LIGHT. THE VEHICLE WAS VERY DIFFICULT TO TURN AND CAME TO A STOP NEAR THE SHOULDER AFTER PULLING HARD THE WHEEL. TURNED OFF THE CAR THEN RESTARTED. NO WARNING LIGHTS AND DROVE AS NORMAL TO MY HOUSE.

I HAVE A 2018 JEEP RENEGADE THAT I FIRST HAD THIS PROBLEM WITH AT 5000 MILES. TOOK IT TO DEALERSHIP, THEY SAID THEY CHANGED OIL, AND THAT I HAD TO DRIVE IT FOR 1000 MILES, MIND YOU IT HAD BEEN STALLING IN TRAFFIC, IF DURING THE 1000 MILE TEST STALLING OCCURED TO BRING IT BACK TO SERVICE DEPT. IF NO STALLING OCCURED THEN I WAS GOOD. WELL AFTER 4000+ MILES IT HAPPENED AGAIN THIS TIME WHEN I WAS 300 MILES AWAY FROM HOME, AND IN VERY HEAVY TRAFFIC. STICKER DEALERSHIP PUT ON MY WINDOW WAS FOR OIL CHANGE AT 10087 MILES, I WAS AT 9600. HAD CAR TOWED BY ROADSIDE ASSISTANCE AND WAITED FOR MONDAY MORNING TO GO TO DEALERSHIP. FIRST DEALERSHIP LITERALLY SENT ME A TEXT TELLING ME I HAD TO PAY 135.00 DIAGNOSIS LABOR COST UP FRONT, WHILE MY CAR IS UNDER WARRANTY, I TOLD THEM NOT TO TOUCH THE CAR AND HAD IT TOWED TO ANOTHER DEALER. THEY ALSO GAVE ME A VERY HARD TIME, BUT FINALLY AFTER 5 HOURS TOLD ME IT AGAIN WAS "OIL CONSUMPTION" ISSUE, THAT THEY WOULD DO OIL CHANGE, AND THAT I AM TO TAKE IT IN TO DEALERSHIP AT 1000 MILES REGARDLESS OF ISSUE HAPPENING AGAIN. OH AND THEY TRIED CHARGING ME 78.25 FOR OIL CHANGE, WHICH WAS QUICKLY CHANGED TO 0 BY SERVICE MANAGER WHO SAID I SHOULD NOT BE CHARGED ANYTHING SINCE MY CAR IS UNDER 10000 MILES. SO WHAT I AM SUPPOSED TO GO TO DEALERSHIP EVERY 1000 MILES??? I MISSED A DAY OF WORK CAUSE OF THIS.THIS IS COMPLETELY UNACCEPTABLE AND A HUGE SAFETY ISSUE.