2018 Jeep Renegade

The contact owns a 2018 Jeep Renegade. The contact stated that while her daughter was driving approximately 65 MPH, the vehicle stalled. The contact stated that the daughter reported that the failure was abrupt and there was no warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed, but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact related the failure to NHTSA Campaign Number: 18V524000(Electrical System), however the VIN was not included. The failure mileage was unknown.

My Skylight has never worked properly since we bought my 2018 jeep renegade . It worked very slowly closing in the beginning so they lubricanted it and it worked for maybe a year before it started not fully opening before closing then fully opening and not closing .. Again I was told a lubrication issue But when I confronted that they just done the lubricant last year, they now say the only fix is to totally replace the entire skylight at ungodly cost to me not them.. That’s ridiculous.. I have read so many other owners that are having the same issue and the fact that they have found that there are parts to repair this problem but no one want to do so being the dealership just want to replace the entire skylight after they charge you ungodly cost to tell you they can’t fix it just replace it.. What will it take for Jeep to step up and do these repairs for its owners .. I love my jeep Renegade and hate to have a skylight I paid more to have not work .. I’ve owned my Renegade since June 2019 a gift from my husband. But knowing we paid for something we can’t use without added expenses that they can’t guarantee and want guarantee because they are replacing the entire skylight with another skylight that has the same problem .. I get it.. But we are just asking for Jeep to make repairs to the problem that they are well aware of for years now so we who own and love our Renegade can completely enjoy all the features we paid for..

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The exact component or system that failed is unknown at this time. Symptoms suggest an issue possibly involving the engine cooling system, idle control, or electrical systems. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The vehicle has stalled suddenly in traffic, especially when coming to a stop, putting myself and others at risk of rear-end collisions or blocking lanes unexpectedly. The overheating raises the risk of engine fires or total vehicle shutdown while driving. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has been reproduced once at an independent service center, but the exact cause has not been identified. Therefore, the problem has not been fully diagnosed or confirmed. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? No, the vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. - Jeep was taken to the dealership, but they couldn't find anything. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps or messages appeared prior to the stalling or overheating. Symptoms first appeared during warmer months when the vehicle was idling or stopped in traffic

The contact owns a 2018 Jeep Renegade. The contact stated that after his daughter had driven the vehicle, parked, and powered off, 7 hours later, the interior passenger side panel of the door was engulfed in flames, which had by that time blackened the glass. The driver's boyfriend witnessed the flames originating from the glove compartment and attempted to extinguish the fire by hand, which failed but resulted in him sustaining injury to his right hand. The boyfriend was eventually able to extinguish the flames by disconnecting the battery. No warning lights were illuminated. The vehicle was towed to a tow yard but had yet to be deemed a total loss by the contact's insurance provider. A fire report was not filed. A police report was not filed, but injuries were reported. The driver's boyfriend later transported himself to an area hospital and was treated for minor burns to his right hand. The manufacturer was notified of the failure, a case was opened, and the contact was informed that the manufacturer intended to send an investigator to inspect the vehicle at the tow yard. The contact was later informed that a manufacturing defect was not deemed the cause of the fire and that he would receive no further assistance. The failure mileage was 47,000.

I was driving in traffic and it was bumper to bumper. I had to keep going into first, move a little then stop for several miles. Coming out of the [XXX], heading up the hill, I started to smell burning, the clutch then pinned to the floor and I was stuck in first gear, and the vehicle shut off, not overheating warning, nothing. I was able to start the vehicle after a few moments and then got it t the shoulder, had it towed and I was told the clutch pressure plate was fractured and a whole new transmission would need installed if the flywheel isn't damaged. It wont be serviced until March 28th or 29th and then I will know if a $2500 dollar fix turns into a $5000.00 dollar fix. 54 thousand miles on this and it drove fine in traffic like this before and had no issues with it shifting or anything until this day. They say there is a recall on the Renegade specifically NHTSA20V-124 involving renegades with 6 speed manual transmissions. I couldn't get any help from Chrysler, the recall information center but this information is out on the web. Next is lemon law attorney. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)