2018 Jeep Renegade

TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING AND COMING TO A SUDDEN STOP OR GOING AROUND A CURVE, THE VEHICLE INDEPENDENTLY SHUT-OFF WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND DROVE NORMALLY. THE VEHICLE WAS TAKEN TO FRIENDSHIP CHRYSLER DODGE JEEP (190 OAK STREET EXTENSION, FOREST CITY, NC 28043) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,410.

THE RADIO AND THE GPS FREEZES UP. WILL NOT CUT OFF EVEN WHEN YOU CUT THE CAR OFF AND OPEN THE DOORS. WILL NOT CUT OFF AT ALL. REPORTED IT AND THE KEPT THE CAR AT THE SHOP FOR A MONTH AND A HALF AND SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT AND IT NEVER DONE IT WHEN THE TESTED IT. THE BACK DOOR WOULD UNLOCK AND POP OPEN BY ITSELF WHILE GOING DOWN THE ROAD.

THE FRONT SEATS HAVE WORN AND HAVE LITTLE PULLS IN THEM. THEY LOOK LIKE THE SEATS ARE MANY YEARS OLD AND LIKE THEY HAVE BEEN WASHED AND HAVE FUZZ ON THEM. TOOK IT TO DEALERSHIP AND THEY TOOK PICTURES AND SENT TO CHRYSLER AND SAID THEY TOLD THEM MANY PEOPLE HAVE COMPLAINED ABOUT IT BUT THEY WOULDN'T FIX THEM. TOLD ME THAT IT LOOKED WORN FROM A FOREIGN OBJECT MOVING ACROSS THE SEAT. THIS WAS 3 MONTHS AFTER I BOUGHT IT BRAND NEW. THEY DRILLED A HOLE IN MY ARM REST TO MOUNT THE CAMERA TO TAKE PICTURES OF THE SEAT AND SAID THEY DRILLED IT A LITTLE TO BIG AND SORRY, DIDN'T EVEN SAY ANYTHING ABOUT HOW TO FIX IT OR ANYTHING. THAT'S NOT THE ONLY PROBLEM WITH IT BUT I'LL FILE THOSE COMPLAINTS SEPARATE.

PURCHASED VEHICLE JULY 2019. TODAY I WAS MAKING A RIGHT HAND TURN AND THE D LIGHT STARTED BLINKING AND THE CAR JUST SHUT OFF. I WAS ON A HWY RD WITH HEAVY TRAFFIC. IT TOOK A COUPLE TRIES AND THE CAR FINALLY STARTED BACK UP. I JUST FOUND OUT THAT THE VEHICLE I HAVE HAS A MOTOR THAT HAS A SERIOUS PROBLEM WITH OIL ISSUES AND JEEP NOT FIXING IT, THEY'RE JUST TELLING THE CONSUMER TO JUST KEEP PUTTING OIL IN IT. THIS IS UNACCEPTABLE CONSIDERING HOW MUCH I PAY A MONTH. THESE MOTORS NEED TO BE REPLACED BEFORE SOMEONE GETS KILLED. I PUT MY VIN NUMBER IN AND IT SAYS NO RECALLS. THERE NEEDS TO BE ONE ASAP. NOW THAT M SCARED TO DRIVE MY VEHICLE.

THE CAR DIES WHILE DRIVING IT. IF YOU STOP AT A LIGHT, IT DIES. THEN AGAIN AFTER YOU RESTART AND MOVE UP A FEW CAR LENGTHS. ONCE IT DIED WHILE ACTUALLY IN MOTION!! APPARENTLY, THE OIL PRESSURE GETS LOW B/C THE ENGINE(2.4) USES ALL OF THE OIL WITHIN OR LESS THAN 2 MONTHS TIME AFTER AN OIL CHANGE. THERE IS A RECALL ON THIS 2.4 ENGINE, AS OF 12/10/20 I AM TOLD BY THE DEALERSHIP, BUT ONLY ON RENEGADES THAT HAVE ALL WHEEL DRIVE AND NOT FRONT WHEEL DRIVE SUCH AS MINE. NOT SURE WHAT THE TRANSMISSION HAS TO DO WITH A BADLY DESIGNED MOTOR(A REP AT THE LOCAL DEALERSHIP STATED THAT IT WAS A POORLY DESIGNED ENGINE THAT WAS SUPPOSED TO USE SOME OIL); HOWEVER, THIS ENGINE SUCKS THE OIL DRY IN UNDER 2 MONTHS TIME THUS MAKING THE MOTOR DIE/STALL WHILE DRIVING. THIS IS VERY DANGEROUS! I HAVE SEEN POSTS ON FORUMS WHERE PEOPLE KEEP TELLING OTHERS TO MAKE SURE TO KEEP AN EYE ON YOUR OIL. APPARENTLY, MANY PEOPLE ARE HAVING ISSUES WITH THIS PARTICULAR 2.4 ENGINE. THE OIL LIGHT ONLY FLICKERS WHILE GOING AROUND A CORNER & WHEN YOU CHECK THE OIL, IT IS ALMOST BONE DRY - IF COMPARING IT TO A 12 IN. RULER, IT MIGHT LAND ON THE 1ST LINE (OF 8 LINES) ON THE WAY TO AN INCH - JUST THE TIP OF THE DIPSTICK WILL HAVE A SLIGHT AMOUNT OF OIL ON IT. THIS STARTED HAPPENING WITHIN 2 MONTHS OF PURCHASE - CAR BOUGHT USED IN JUNE 2020. AT FIRST, WE THOUGHT THAT THEY SOLD US A CAR AND DIDN'T CHECK THE OIL, BUT NOW WE KNOW BETTER THAN THAT.

II BOUGHT A 2018 JEEP RENEGADE WITH A MANUAL TRANSMISSION IN NOV 2018. IN JAN 2019 THE CRUISE CONTROL FAILED. I HAVE HAD THE VEHICLE IN THE SHOP 7 TIMES SINCE THEN FOR THEM TO FIX IT. THE 7TH TIME THEY HAD IT FOR 90 DAYS AND AFTER CONSULTING WITH JEEP ENGINEERS IN THE U.S. AND ITALY, WHERE IT IS MANUFACTURED, THEY HAVE CONCLUDED THAT THEY DO NOT HAVE A FIX FOR THE PROBLEM. PLEASE SEE ATTACHED DOCUMENT FOR ALL THE PARTICULARS. WHAT IS NOT NOTED ARE THE OTHER FIXES THEY TRIED IN PRIOR VISITS, WHICH WAS TO REPLACE THE BUTTONS ON STEERING WHEEL, THE WIRING HARNESS, AND THE ACTUAL CRUISE CONTROL UNIT. SINCE THERE IS AN INTERNAL MEMORY FAULT WITH READING THE SPEED SENSOR, I FEEL THAT THIS VEHICLE IS UNSAFE TO DRIVE. CHRYSLER AND THE DEALERSHIP ARE BOTH REFUSING TO BUY THE VEHICLE BACK.