The engine suddenly shut-off while operating. The engine would not restart. There is a potential risk of causing an serious accident on the road. On the dashboard the key symbol light is on. On Tuesday of this week when called Chrysler's Customer Service and was informed that symbol is error is for the Passive Entry System…
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The engine suddenly shut-off while operating. The engine would not restart. There is a potential risk of causing an serious accident on the road. On the dashboard the key symbol light is on. On Tuesday of this week when called Chrysler's Customer Service and was informed that symbol is error is for the Passive Entry System. This error message prevent the engine from restart. The vehicle was towed to the nearest Jeep Chrysler dealership. Now, 2 days later there is no recall on the passive entry system and now the vehicle needs over $1600 worth of service repairs. They never address why the key symbol is on the car. appears that their an an issue with this and a recall is in order. Also, it may be the recall from 2018 # U87 with the circuit board and electrical.
NHTSA ODI #11423960
Mileage unknown · Apr 19, 2021
Electrical SystemEngineSteering
RADIO SCREEN TURNS ON OFF FREEZING DOESN'T CONNECT AND SWITCHED INTO KILOMETERS (STILL WAITING FOR REPLACEMENT) CODES.POPPING UP NOTHING WAS FIXED BY DEALERSHIP JUST CLEARED CODES. ENGINE WHEN DRIVING SEEMS LIKE IT HAS HARD TIME PICKING UP AND.SHIFTING INTO NEXT GEAR MAKING A JERKING MOTION HAPPENING AT RANDOM TIMES DEALERSHIP…
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RADIO SCREEN TURNS ON OFF FREEZING DOESN'T CONNECT AND SWITCHED INTO KILOMETERS (STILL WAITING FOR REPLACEMENT) CODES.POPPING UP NOTHING WAS FIXED BY DEALERSHIP JUST CLEARED CODES. ENGINE WHEN DRIVING SEEMS LIKE IT HAS HARD TIME PICKING UP AND.SHIFTING INTO NEXT GEAR MAKING A JERKING MOTION HAPPENING AT RANDOM TIMES DEALERSHIP UPDATED PCM AND TCM STILL DOES IT. BLOWS THREW OIL FAST DEALERSHIP SAYS ITS NORMAL FOR A 2018 JEEP RENEGADE MAKES A TICKING SOUND SEEMS LIKE FAN COMES ON ALOT MORE. WOULD RANDOMLY SMELL BURNING OF PLASTIC ADDRESSED WITH DEALERSHIP (NO FIX)
NHTSA ODI #11412918
17 miles · Apr 7, 2021
Electrical System
THE UCONNECT/SIRIUS XM SYSTEM TURNS OFF WHILE DRIVING. IT'S DANGEROUS IF I AM USING NAVIGATION. XM SAYS A FAVORITE IS ON BUT NOTHING IS BROUGHT ON SCREEN. THE UNIT COMPLETELY FREEZES. IT HAS STAYED ON EVEN WHEN CAR IS OFF AND LOCKED. BACK UP SENSOR IS NOT AUDIBLE. IT IS AT DEALERSHIP. I PURCHASED NEW AND HAD THIS ISSUE FROM THE …
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THE UCONNECT/SIRIUS XM SYSTEM TURNS OFF WHILE DRIVING. IT'S DANGEROUS IF I AM USING NAVIGATION. XM SAYS A FAVORITE IS ON BUT NOTHING IS BROUGHT ON SCREEN. THE UNIT COMPLETELY FREEZES. IT HAS STAYED ON EVEN WHEN CAR IS OFF AND LOCKED. BACK UP SENSOR IS NOT AUDIBLE. IT IS AT DEALERSHIP. I PURCHASED NEW AND HAD THIS ISSUE FROM THE BEGINNING. DEALER IS UNABLE TO REPLICATE.
NHTSA ODI #11406965
1,000 miles · Feb 2, 2021
Electrical System
THE RADIO AND THE GPS FREEZES UP. WILL NOT CUT OFF EVEN WHEN YOU CUT THE CAR OFF AND OPEN THE DOORS. WILL NOT CUT OFF AT ALL. REPORTED IT AND THE KEPT THE CAR AT THE SHOP FOR A MONTH AND A HALF AND SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT AND IT NEVER DONE IT WHEN THE TESTED IT. THE BACK DOOR WOULD UNLOCK AND POP OPEN BY I…
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THE RADIO AND THE GPS FREEZES UP. WILL NOT CUT OFF EVEN WHEN YOU CUT THE CAR OFF AND OPEN THE DOORS. WILL NOT CUT OFF AT ALL. REPORTED IT AND THE KEPT THE CAR AT THE SHOP FOR A MONTH AND A HALF AND SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT AND IT NEVER DONE IT WHEN THE TESTED IT. THE BACK DOOR WOULD UNLOCK AND POP OPEN BY ITSELF WHILE GOING DOWN THE ROAD.
NHTSA ODI #11391174
Mileage unknown · Dec 30, 2020
Electrical System
TOUCH SCREEN AND EVERY THING ON DASH STOPPED WORKING.
NHTSA ODI #11385570
44,900 miles · Nov 10, 2020
Electrical SystemUnknown Or Other
INTERNAL DRIVER SIDE DOOR HANDLE SPONTANEOUSLY STOPPED WORKING AFTER I ARRIVED HOME FROM WORK. VEHICLE WAS PARKED IN MY PARKING SPOT, ENGINE JUST TURNED OFF. LOOKED UP PAST RECALLS, AND 2015 MODEL HAD SIMILAR ISSUE WITH RECALL INITIATED.
NHTSA ODI #11373966
24,000 miles · Oct 22, 2020
Electrical SystemElectronic Stability Control (esc)
TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. THE CONTACT STATED WHILE REVERSING FROM A PARKING SPOT, THE VEHICLE STARTED TO STALL. THE CONTACT STATED THAT A MESSAGE STATING SHIFT TO PARK WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT SHIFTED TO PARK AND TURNED OFF THE IGNITION. THE CONTACT STATED THAT AFTER RE-STARTING THE VEH…
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TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. THE CONTACT STATED WHILE REVERSING FROM A PARKING SPOT, THE VEHICLE STARTED TO STALL. THE CONTACT STATED THAT A MESSAGE STATING SHIFT TO PARK WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT SHIFTED TO PARK AND TURNED OFF THE IGNITION. THE CONTACT STATED THAT AFTER RE-STARTING THE VEHICLE, SHE DROVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO DESERT 215 SUPERSTORE (8030 RAFAEL RIVERA WAY, LAS VEGAS, NV 89113; (888) 215-7111) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERN TIMES. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER HOWEVER, THE MECHANIC DID NOT EXPERIENCE THE FAILURE WHILE TEST DRIVING THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS PICKED HOWEVER, AFTER ACTIVATING THE AIR CONDITIONER THE CONTACT SMELLED FUMES INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000. *LN*JB
NHTSA ODI #11365814
20,026 miles · Sep 12, 2020
Electrical System
THE 12V LIGHTER SOCKET GAVE MY DAUGHTER AN ELECTRICAL SHOCK WHEN SHE TRIED TO PLUG HER CHARGER INTO IT AND STOPPED WORKING. THE VEHICLE WAS ON AND IN PARK WHEN IT HAPPENED.
NHTSA ODI #11354573
31,274 miles · Sep 4, 2020
Electrical SystemEngine
ENGINE STALL WHEN OIL IS LOW AND POWER STEERING WENT OUT WITHOUT A WARN. THERE IS NO OIL LOW WARN OR ENGINE WARN. NONE OF THE LIGHT COME ON FOR OIL CHANGE OR OIL PRESSURE. IT ALMOST CAUSE ME WRECK THE JEEP CUZ NO CONTROL WHEN IT SHUT DOWN. TOOK TO THE DEALERSHIP TO FOUND OUT THERE IS NO OIL IN ENGINE WHICH FAITHFUL CHANGE OIL AT…
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ENGINE STALL WHEN OIL IS LOW AND POWER STEERING WENT OUT WITHOUT A WARN. THERE IS NO OIL LOW WARN OR ENGINE WARN. NONE OF THE LIGHT COME ON FOR OIL CHANGE OR OIL PRESSURE. IT ALMOST CAUSE ME WRECK THE JEEP CUZ NO CONTROL WHEN IT SHUT DOWN. TOOK TO THE DEALERSHIP TO FOUND OUT THERE IS NO OIL IN ENGINE WHICH FAITHFUL CHANGE OIL AT DEALERSHIP. NO DASH WARN, I ALMOST REAR END CUZ IT SUDDEN SHUT DOWN. WHEN I TURN THE SHARP I CAN FEEL BEEP BEEP GOING OFF.
NHTSA ODI #11353106
31,274 miles · Sep 4, 2020
Electrical SystemEngine
2.4 ENGINE WOULD CAUSE STALL NOT SAFETY SHUT DOWN WITHOUT A WARN THAT THE OIL IS LOW. THERE IS NO WARN ON OIL BEING LOW WHICH LEAD TO STALL AND SHUT DOWN WHILE DRIVING THAT CAN CAUSE WRECK. THE ENGINE SHUT DOWN WITHOUT WARN TO DISCOVER NEED REPLACE ENGINE DUE NO OIL EVEN I HAD THE OIL REGULAR FAITHFUL CHANGE ALL TIME AT THE SAM…
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2.4 ENGINE WOULD CAUSE STALL NOT SAFETY SHUT DOWN WITHOUT A WARN THAT THE OIL IS LOW. THERE IS NO WARN ON OIL BEING LOW WHICH LEAD TO STALL AND SHUT DOWN WHILE DRIVING THAT CAN CAUSE WRECK. THE ENGINE SHUT DOWN WITHOUT WARN TO DISCOVER NEED REPLACE ENGINE DUE NO OIL EVEN I HAD THE OIL REGULAR FAITHFUL CHANGE ALL TIME AT THE SAME DEALERSHIP.*DT*JB
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Renegade 4X2 flex fuel/E85 vehicles equipped with a 2.4L engine. In certain operating conditions such as high power demand in conjunction with high altitude and/or high ambient temperatures, a manufacturing error in the fuel pump assembly may result in a loss of fuel pressure.
Consequence & remedy
Consequence: A loss of fuel pressure can cause a stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the fuel pump, free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB2.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2018 Jeep Renegade Problems, Complaints & Recalls | Skip That Year