2018 Jeep Renegade

A FEW WEEKS AFTER I FIRST BOUGHT MY NEW CAR (JUNE 2018) AFTER STARTING IT, THE RADIO WOULD SOMETIMES NOT COME ON OR THE VOLUME CONTROL KNOB WOULD NOT WORK. THEN RECENTLY SEVERAL MONTHS AGO (APRIL 2020) THE 12V CIGARETTE LIGHTER IN MY CAR STOPPED WORKING (CAR IN PARK, JUST STARTED). TURNED CAR OFF, AND THEN IT WOULD NOT START AGAIN. IT SEEMED LIKE ALL POWER WAS LOST TO THE CAR. NO LIGHTS WOULD COME ON INSIDE EITHER. IT JUST WOULDN'T DO ANYTHING AT ALL WHEN TRYING TO START IT. THE 15 FUSE WAS REPLACED IN THE DASH BOX, AND IT THEN STARTED FINE AGAIN. THAT LASTED FOR A COUPLE MONTHS. THEN A FEW WEEKS AGO NOW (8/8/20) MY CAR WOULDN'T START IN THE DRIVEWAY. AGAIN, NO POWER TO IT, NO LIGHTS OR ANYTHING. THE SAME FUSE WAS BLOWN, SO IT WAS REPLACED AGAIN. MY CAR STILL WOULDN'T START. I JUMPED IT OFF WITH JUMPER CABLES, IT STARTED FINE. I WAS DRIVING FOR LESS THAN 20 MINUTES (8/12/20), SOMEONE MOTIONED ME TO PULL OVER BECAUSE THEY SMELLED MY CAR BATTERY. LOOKED UNDER THE HOOD, AND MY BATTERY WAS LEAKING. I THEN HAD TO DRIVE MY CAR ANOTHER 5-10 MINUTES TO GET IT HOME. MADE IT HOME, AND THE CAR WOULDN'T START AGAIN. I HAD THE BATTERY REPLACED WITH A BRAND NEW ONE (8/17/20), AND MY CAR STARTED FINE AGAIN. AS I MENTIONED, THAT WAS 2 WEEKS AGO. NOW TODAY (9/2/20), I STARTED MY CAR, DROVE FOR ABOUT 5 MINUTES, THEN IT JUST QUIT ACCELERATING AND WOULDN'T GO OVER 20MPH. I PULLED OVER, THE CHECK ENGINE LIGHT CAME ON FOR THE FIRST TIME, TURNED THE CAR OFF, AND AGAIN IT NOW WON'T START BACK UP AT ALL. THE INTERIOR LIGHTS DO STILL COME ON, BUT WHEN I HIT 'LOCK' ON MY KEY FOB, THE HEADLIGHTS AND TAILLIGHTS FLASH WEIRDLY ON AND OFF MANY TIMES IN A ROW. I BOUGHT THIS CAR BRAND NEW AND HAVE ONLY HAD CONSTANT ELECTRICAL AND STARTING PROBLEMS SINCE THE BEGINNING.

THE INFOTAINMENT SYSTEM IS MALFUNCTIONING. IT CONTROLS ALMOST ALL FUNCTIONS IN THE CAR. WHILE DRIVING EVERY SETTING IT CONTROLS WILL RANDOMLY AND SUDDENLY SWITCH TO A DIFFERENT SETTING. YOU CAN NOT OVER RIDE IT'S RANDOM SWITCHING, EVEN BY TURNING IT OFF. THE DEALER SERVICE MANAGER HAS SAID THE CAR IS UNDRIVEABLE. IF YOU DID TRY TO DRIVE A LARGE NUMBER OF MECHANICAL AND ELECTRICAL AND SOFTWARE SETTINGS ARE SWITCHING AS YOU DRIVE. IMAGE DRIVING DOWN HERE IN 95/95 FLORIDA (TEMPERATURE AND HUMIDITY) WHILE THE CAR IS TURNING ON THE HEAT FULL BLAST AND THE SEAT HEATER FULL BLAST, RESETTING WAYPOINTS, AND INSTRUCTING THE DRIVER TO TURN SOMEWHERE AND WATCH OUT FOR A UPCOMING COLLISION. THE ONLY FIX IS TO REPLACE THE INFOTAINMENT SYSTEM AND THERE ARE NO PARTS AVAILABLE FOR AN ESTIMATED 3 MONTH. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY OR MOVING ON CITY STREETS AND ON THE HIGHWAY. I HAVE SPOKEN A DOZEN TIMES TO FCA CUSTOMER CARE, CASE 76973156. THE KEEP SWITCHING CASE MANAGERS. RIGHT NOW THERE IS NOBODY ASSIGNED. THE CAR HAS ONLY ABOUT 5000 MILES ON IT. I HAVE NOT INCLUDED AN ATTACHED FILE BECAUSE IT LOOKS LIKE YOU CAN NOT ACCEPT A VIDEO. APPARENTLY THIS IS A COMMON PROBLEM (AS SERVICE GUY SAYS) AND THEREFORE THERE IS A SHORTAGE OF PARTS. SERVICE MANAGER SAID THAT THIS SYSTEM AFFECTS ALMOST ALL FUNCTIONS IN THE CAR TO THE POINT THAT OFTEN WHEN THERE IS A FAILURE THE CAR HAS TO BE TOWED IN.

STARTED VEHICLE (AFTER IT SAT ALL NIGHT) AND ALL UNITS WERE DISPLAYED IN METRIC. CHECKED SETTINGS AND US UNITS WERE STILL SELECTED. HAD TO SELECT METRIC UNITS, EXIT MENU, ENTER MENU AND RESELECT US UNITS. THIS HAS HAPPENED MULTIPLE TIMES SINCE 2018. SOMETIMES IT HAPPENS AFTER SITTING ALL NIGHT, SOMETIMES IT HAPPENS WHILE DRIVING THE VEHICLE. DEALERSHIP IS AWARE, BUT CANNOT DIAGNOSE OR FIX PROBLEM. LAST DATE OF OCCURRENCE WILL BE USED.

I BOUGHT THE VEHICLE 3/6/2020 FROM THE I-10 DODGE DEALERSHIP IN INDIO, CA. THE CAR APPEARED TO BE WORKING PERFECTLY: NO FUNNY SMELLS OR NOISES, GOOD ACCELERATION AND BRAKES, NO WARNING LIGHTS ON DASH CONSOLE OR ANYTHING LIKE THAT. LAST SATURDAY (5/2/2020) I DROVE IT TO MY FRIEND'S MOBILE HOME. I PARKED IN THE CARPORT AND TURNED THE ENGINE OFF. I WENT INTO THE HOME AND LOOKED OUT THE WINDOW ABOUT TWO MINUTES LATER. SMOKE WAS POURING OUT OF THE ENGINE COMPARTMENT. I LOOKED IN VAIN FOR A HOSE OR FIRE EXTINGUISHER, THEN CALLED 911. AT THIS POINT FLAMES WERE SHOOTING UP FROM THE ENGINE, SETTING THE CARPORT AND THE SIDE OF THE MOBILE HOME ON FIRE. THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE FIRE. THE VEHICLE WAS DESTROYED IN THE EIGHT MINUTES FROM WHEN I CALLED 911 TO WHEN THE FIREFIGHTERS PUT OUT THE FIRE. *TR

I PURCHASED THIS VEHICLE MARCH 2020 AND WAS TOLD THAT IT WAS NEW ("A LEFT OVER"). WE THOUGHT IT WAS USED AS A DEMO BY SALES. AS SOON AS I GOT IT THE BRAKES STARTED TO GRIND. THE SALESPERSON TOLD US AFTER SIGNING ALL PAPERWORK THAT SOMETIMES THE EMERGENCY LIGHT COMES ON WHILE DRIVING. THERE IS SOMETHING WITH THE ROTORS AND IG BURTON IN SYMNRA, DELAWARE ADVISED WITHOUT PROPER REPAIR IT WAS SAFE TO DRIVE SEVERAL TIMES. NOW WITHOUT TOUCHING ANY CONTROLS THE MILES CHANGED TO KM AND THE HEATING SYSTEM CHANGED AS WELL. WHEN TRAVELING DOWN THE ROAD WE NOTED THE BRAKES AND WITH THE MILEAGE I SAW IT AS SOON AS I STARTED IT UP.

BOUGHT MY CAR BRAND NEW, AFTER ONE MONTH IT STARTED SHUTTING OFF RANDOMLY. WHILE DRIVING ON THE HIGHWAY THE ENGINE SHUT OFF COMPLETELY. "SHIFT GEAR TO P APPEARED ON MY DASH". I HAD TO TURN ON AND OFF MULTIPLE TIMES BEFORE IT WOULD TURN ON AGAIN AND OCCUR OVER AND OVER AGAIN. GOT THE CAR TOWED TO THE DEALERSHIP WHO TOLD ME IT WAS COMPLETELY NORMAL AND THAT I SHOULD BE CHECKING MY OIL EVERY TIME I GET GAS. SAID ALL I NEEDED WAS AN OIL CHANGE. DID NOT HAVE ANY CONCERN FOR THE DANGEROUS OCCURRENCE I WAS IN ON THE HIGHWAY.

IT STARTED FOUR(4) MONTHS AFTER I GOT THE CAR BRAND NEW. I WAS DRIVING HOME FROM WORK, I DECIDED TO TAKE THE BACK ROADS, I COULD NOT USE MY BRAKES. I TOOK THE CAR IN TO THE DEALERSHIP AND THE ECU HAD TO BE CHANGED. A FEW MONTHS LATER MY RADIO WAS RECALLED AND THAT HAD TO BE CHANGED. I'VE HAD A PROBABLY FOUR(4) MONTH BATTLE WITH THE DAY TIME RUNNING LIGHTS GOING OFF THEN COMING BACK ON OUT OF NOWHERE. THE FIRST TIME THE DTR WENT OUT THE LIGHTBULB WAS CHANGED AND THE METAL ON THE BASE OF THE LIGHTBULB WAS MELTED OFF.( I DO NOT HAVE PICTURES OF IT THE DEALERSHIP TOOK IT WHEN I SHOWED THEM) I TOOK IT BACK TO THE DEALERSHIP AFTER THE SECOND TIME THE LIGHT KEPT GOING ON AND OFF. THEY CHECKED THE VEHICLE AND SAID THE RESISTANCE WAS TOO HIGH AND THEY DIDN'T KNOW WHY. THEREFORE I HAD TO WAIT ON PARTS TO CHANGE THE WIRING AND SOCKETS FOR THE DTRS. IT IS A 2018 JEEP RENEGADE AND I'M VERY TIRED OF HAVING TO TAKE MY, NOT EVEN, TWO(2) YEAR OLD CAR TO THE DEALERSHIP TO GET SOMETHING ELECTRICAL FIXED EVERY FEW MONTHS. I'M NOT SURE OF THE DATE IT ALL STARTED SO I APPROXIMATED.

WHILE LETTING OFF THE GAS TO SLOW DOWN TO EITHER A STOP OR AROUND A CURVE; THE CAR IDLES ALL THE WAY DOWN AND DIES, THE DASHBOARD FLASHES A MESSAGE SAYING 'VEHICLE MUST BE IN PARK TO SWITCH GEARS'. WHEN I PLACE THE VEHICLE IN PARK IT THEN TELLS ME TO PUSH THE BRAKE AND THE START BUTTON; WHEN I DO THE CAR 'WHINES' AND ACTS LIKE IT'S HAVING A HARD TIME STARTING BACK UP; WHEN IT DOES FINALLY TURN OVER IT IDLES HIGH UNTIL I PUT THE CAR IN GEAR MAKING IT JUMP.