COMPONENT SPOTLIGHT

Jeep Grand Cherokee transmission problems

1,919 distinct owner reports with a transmission-specific component in this snapshot.

General power-train reports are not automatically counted as transmission problems. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.

524 crash reports13 fire reports289 injury reports

Reports by model year

Recall and investigation columns show each year’s full history. A report naming several years can appear in more than one row.

When problems were reported

Mileage at the reported incident

Limited mileage data: 343 of 1,919 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What owners actually said

1,919 reports
2005 model year · 4,176 miles · Dec 13, 2005
Power Train

THIS IS A SAFETY ISSUE REGARDING THE RECENT RECALL OF THE 2005 JEEP WITH TRANSMISSION PROBLEMS. BECAUSE OF THE TRANSMISSION PROBLEMS OUR JEEP STOPPED DEAD WHILE WE WERE GOING 65 MILES AN HOUR ON THE NEW JERSEY TURNPIKE. LUCKILY WE WERE NOT KILLED. WE HAD IT TOWED OVER 100 MILES TO OUR DEALER ON LONG ISLAND (EAST HILLS CHRYSLER …

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THIS IS A SAFETY ISSUE REGARDING THE RECENT RECALL OF THE 2005 JEEP WITH TRANSMISSION PROBLEMS. BECAUSE OF THE TRANSMISSION PROBLEMS OUR JEEP STOPPED DEAD WHILE WE WERE GOING 65 MILES AN HOUR ON THE NEW JERSEY TURNPIKE. LUCKILY WE WERE NOT KILLED. WE HAD IT TOWED OVER 100 MILES TO OUR DEALER ON LONG ISLAND (EAST HILLS CHRYSLER JEEP) TO HAVE IT FIXED. THEY SWORE THEY FIXED IT A FEW DAYS LATER, ONLY FOR THIS TO HAPPEN TO US AGAIN A MONTH LATER. WE TOWED IT AGAIN TO OUR JEEP DEALER AND SHORTLY AFTER WE WERE TOLD, THIS TIME IT WAS REALLY FIXED. FOR THE THIRD TIME, A MONTH LATER, IT HAPPENED AGAIN. AFTER AVOIDING BEING KILLED 3 TIMES, WE DO NOT TRUST THEY KNOW HOW TO FIX THIS RECALL. IT IS A LEASED JEEP AND ALL WE WANT IS TO BE LET OUT OF THE LEASE AND THEY REFUSE. THEY SWEAR NOW IT IS REALLY FIXED. DID THEY LIE THE OTHER 2 TIMES? I AM AFRAID TO DRIVE THIS CAR OR LET ANYONE I LOVE IN THE CAR, AS WELL AS POSSIBLY ENDANGER ANYONE DRIVING NEAR US. I THINK THIS IS A HUGE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED FOR THE REST OF THE RECALLED JEEPS, BUT FOR US, WE JUST WANT A DIFFERENT CAR. THIS DEALER'S SERVICE DEPARTMENT OBVIOUSLY DOESN'T KNOW HOW TO FIX IT AND THIS SHOULD BE INVESTIGATED. ALSO, WE CONTACTED DAIMLER CHRYSLER''S CUSTOMER SERVICE DEPARTMENT NUMEROUS TIMES. WE WERE LISTENED TO SYMPATHETICALLY BUT NOTHING WAS EVER DONE ABOUT IT. UPDATE: I DECIDED TO WAIT TO SEE IF OUR JEEP DEALERSHIP WOULD DO THE RIGHT THING BEFORE I SENT THIS IN, BUT THEY REFUSED AND MADE US PICK IT UP AFTER THEY CLAIMED IT WAS YET AGAIN REALLY FIXED FOR THE THIRD TIME. A FEW DAYS LATER, ON DECEMBER 11TH, IT BROKE DOWN AGAIN. THE CAR WAS TOWED BACK TO THEM - THE 4TH TIME IT HAS BROKEN DOWN FROM THIS SAME PROBLEM. NOW THEY ARE SAYING THERE IS NOTHING WRONG WITH THE CAR. THIS SERVICE DEPARTMENT DOES NOT KNOW WHAT IT IS TALKING ABOUT. THEY REFUSE TO DO THE RIGHT THING FOR US BUT MORE IMPORTANTLY, THEY DO NOT KNOW HOW TO FIX A NATIONALLY RECALLED PROBLEM. *NM

NHTSA ODI #10145103

2005 model year · Mileage unknown · Dec 12, 2005
Power Train

DT: CONTACT STATED VEHICLE WAS TOWED TO THE DEALERSHIP ON NOVEMBER 12, 2005 FOR NHTSA RECALL CAMPAIGN 05V396000 CONCERNING THE AUTOMATIC TRANSMISSION. HE CONTACTED THE SERVICE DEPARTMENT NUMEROUS TIMES, AND T STATED IT COULD TAKE ANOTHER THREE WEEKS TO REPAIR. HE CONTACTED THE MANUFACTURER, AND THEY PROMISED TO LOOK INTO…

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DT: CONTACT STATED VEHICLE WAS TOWED TO THE DEALERSHIP ON NOVEMBER 12, 2005 FOR NHTSA RECALL CAMPAIGN 05V396000 CONCERNING THE AUTOMATIC TRANSMISSION. HE CONTACTED THE SERVICE DEPARTMENT NUMEROUS TIMES, AND T STATED IT COULD TAKE ANOTHER THREE WEEKS TO REPAIR. HE CONTACTED THE MANUFACTURER, AND THEY PROMISED TO LOOK INTO THE MATTER AND CALL HIM BACK. *AK

NHTSA ODI #10145006

2005 model year · Mileage unknown · Dec 6, 2005
Power Train

CONSUMER COMPLAINT REGARDING RECALL ON TRANSMISSION FILL TUBE OIL SEAL. *TS THE CONSUMER RECEIVED RECALL 05V-460000 AND CONTACTED THE DEALER ON NOV. 15 TO MAKE AN APPOINTMENT TO HAVE IT REPAIRED. THE CONSUMER WAS DISAPPOINTED TO LEARN THAT THE NEXT AVAILABLE APPOINTMENT WASN'T UNTIL DEC 23. THE CONSUMER IS CONCERNED ABOUT TH…

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CONSUMER COMPLAINT REGARDING RECALL ON TRANSMISSION FILL TUBE OIL SEAL. *TS THE CONSUMER RECEIVED RECALL 05V-460000 AND CONTACTED THE DEALER ON NOV. 15 TO MAKE AN APPOINTMENT TO HAVE IT REPAIRED. THE CONSUMER WAS DISAPPOINTED TO LEARN THAT THE NEXT AVAILABLE APPOINTMENT WASN'T UNTIL DEC 23. THE CONSUMER IS CONCERNED ABOUT THE POTENTIAL OF A FIRE BEFORE THE VEHICLE IS REPAIRED. *NM

NHTSA ODI #10145376

2005 model year · Mileage unknown · Dec 4, 2005
Power Train

I CONTINUE TO HAVE AN ON-GOING PROBLEM WITH THE TRANSMISSION OF MY 2005 JEEP GRAND CHEROKEE 3.7L VEHICLE. IT HAS BEEN IN THE SHOP FOR (4) FOUR SERVICE INSPECTIONS DUE TO A RECURRING TRANSMISSION PROBLEM. THE TRANSMISSION WILL "SHUDDER", "MISS", "JUMP" USUALLY BETWEEN 3RD, 4TH, AND/OR 5TH GEARS BETWEEN SPEEDS OF 30MPH - 40MPH. TH…

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I CONTINUE TO HAVE AN ON-GOING PROBLEM WITH THE TRANSMISSION OF MY 2005 JEEP GRAND CHEROKEE 3.7L VEHICLE. IT HAS BEEN IN THE SHOP FOR (4) FOUR SERVICE INSPECTIONS DUE TO A RECURRING TRANSMISSION PROBLEM. THE TRANSMISSION WILL "SHUDDER", "MISS", "JUMP" USUALLY BETWEEN 3RD, 4TH, AND/OR 5TH GEARS BETWEEN SPEEDS OF 30MPH - 40MPH. THE VEHICLE RECEIVED (2) TWO "COMPUTER DOWNLOADS" TO TRY TO CORRECT THE PROBLEM, BUT IT WAS UNSUCCESSFUL. THE THIRD SERVICE TRIP RESULTED IN NO REPAIR BEING MADE, DUE TO THE SERVICE DEPARTMENT BEING UNABLE TO FIND THE TYPE OF PROBLEM THAT EXISTED. THE FOURTH TRIP CONSISTED OF THE "TRANSMISSION RECALL" SERVICE BEING PERFORMED, AGAIN WITH NO CHANGE IN THE PERFORMANCE OF THE VEHICLE. WHILE I CONTINUE TO HAVE THE SAME PROBLEM, I AM "AT A LOSS" AS TO HOW TO HAVE THE VEHICLE REPAIRED. *NM

NHTSA ODI #10144396

2005 model year · Mileage unknown · Nov 29, 2005
Power Train

DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 05V396000 CONCERNING AUTOMATIC TRANSMISSION. THE PARTS NEEDED TO REPAIR THE VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. HE SPOKE TO THE MANUFACTURER, WHO HAS CONFIRMED THE PARTS WERE NOT AVAILABLE. *AK

NHTSA ODI #10143946

2005 model year · 3,007 miles · Nov 23, 2005
Power Train

DT: THE CONTACT COMPLAINED ABOUT TRANSMISSION PROBLEMS ON THREE OCCASIONS. THE FIRST TIME THE VEHICLE STALLED IN TRAFFIC, AND WAS TOWED TO THE LOCAL DEALER FOR REPAIRS. THE SECOND TIME THE VEHICLE STALLED, AND WAS RETURNED TO THE DEALER FOR REPAIRS. THE THIRD TIME THE VEHICLE STALLED ,AND WAS AGAIN RETURNED TO THE DEALER FOR …

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DT: THE CONTACT COMPLAINED ABOUT TRANSMISSION PROBLEMS ON THREE OCCASIONS. THE FIRST TIME THE VEHICLE STALLED IN TRAFFIC, AND WAS TOWED TO THE LOCAL DEALER FOR REPAIRS. THE SECOND TIME THE VEHICLE STALLED, AND WAS RETURNED TO THE DEALER FOR REPAIRS. THE THIRD TIME THE VEHICLE STALLED ,AND WAS AGAIN RETURNED TO THE DEALER FOR REPAIRS. THE VEHICLE HAS BEEN REPAIRED, BUT THE CONTACT HAS NOT PICKED UP THE VEHICLE BECAUSE HE WAS CONCERNED BOUT THIS REPAIR. LIKE ALL THE OTHER REPAIRS IT WAS ONLY TEMPORARY. PRIOR TO THE THIRD INCIDENT THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN 05V396000 CONCERNING THE AUTOMATIC TRANSMISSION.*AK

NHTSA ODI #10143528

2005 model year · 14,000 miles · Nov 22, 2005
Power Train

I HAVE A TRANSMISSION LEAKE. CHRYSLER RECALL IS E 13. I COULD NOT GET A DEALSHIP TO TAKE THE VEHICLE IN ON FRIDAY. CALLED CHRYSLER, THEY WERE NOT REALLY ANY HELP, THE DID PROVIDE ME THE NAME OF A DODGE DEALERSHIP IN THE AREA. THEY TOOK THE CAR FRIDAY 11/18/05, SAID THEY FIXED THE RECALL. THE LEAK IS WORSE THAT BEFORE. JUST …

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I HAVE A TRANSMISSION LEAKE. CHRYSLER RECALL IS E 13. I COULD NOT GET A DEALSHIP TO TAKE THE VEHICLE IN ON FRIDAY. CALLED CHRYSLER, THEY WERE NOT REALLY ANY HELP, THE DID PROVIDE ME THE NAME OF A DODGE DEALERSHIP IN THE AREA. THEY TOOK THE CAR FRIDAY 11/18/05, SAID THEY FIXED THE RECALL. THE LEAK IS WORSE THAT BEFORE. JUST LIKE BEFORE I HAVE TRANSMISSION FLUID SPRAYING ON THE EXHAUST. THIS PER CHRYSLER'S RECALL LETTER IS A FIRE HAZARD. FURTHER THE RECALL WE RECIEVED YESTERDAY INDICATES THAT THE TRANSMISSION SHOULD HAVE BEEN FLUSHED AND/OR THE TROQUE CONVERTER REPALCED. NEITHER OF THESE THINGS WERE DONE. I HAVE THE CAR BACK AND CAN NOT GET A RETURN CALL FROM THE DEALESHIP TO GET THE CAR BACK INTO THE SHOP. *NM

NHTSA ODI #10143432

2005 model year · Mileage unknown · Nov 18, 2005
Power Train

DT: THE CONTACT STATES THERE IS NHTSA RECALL 05V396000 CONCERNING THE AUTOMATIC TRANSMISSION. THE PARTS NEEDED TO REPAIR THE VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. HE SPOKE TO THE MANUFACTURER, WHO CONFIRMED THE PARTS ARE NOT AVAILABLE AT THIS TIME. *AK UPDATED 12/07/05. *JB

NHTSA ODI #10143085

2004 model year · 14,000 miles · Nov 17, 2005
Power Train

1. EXCEPTIONALLY HARD DOWNSHIFT UNDER ACCELERATION. 2. UNDER LIGHT OR MODERATE ACCELERATION, WOULD START IN 2ND GEAR. POSSIBLE TO MOVE SELECTOR TO 1ST GEAR. 3. AT FULL STOP WOULD HUNT FROM 1ST TO 2ND GEAR. UNINTENDED FORWARD MOVEMENT WITH FOOT ON BRAKE. IN ONE INSTANCE PEDESTRIAN WALKED IN FRONT OF VEHICLE WHEN THIS UN…

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1. EXCEPTIONALLY HARD DOWNSHIFT UNDER ACCELERATION. 2. UNDER LIGHT OR MODERATE ACCELERATION, WOULD START IN 2ND GEAR. POSSIBLE TO MOVE SELECTOR TO 1ST GEAR. 3. AT FULL STOP WOULD HUNT FROM 1ST TO 2ND GEAR. UNINTENDED FORWARD MOVEMENT WITH FOOT ON BRAKE. IN ONE INSTANCE PEDESTRIAN WALKED IN FRONT OF VEHICLE WHEN THIS UNINTENDED MOVEMENT OCCURRED NEARLY PINNING PEDESTRIAN BETWEEN 2 VEHICLES 4. UNDER ACCELERATION JEEP VEHICLE SEEMED TO GO OUT OF GEAR AND INTO NEUTRAL AT ABOUT 60 TO 65 MPH. LOSS OF FORWARD MOMENTUM AND FUEL SHUT OFF OCCURRED . THE TRANSMISSION RESUMED ACCELERATION BUT WITH VERY DELIBERATE AND EXTENDED GEAR SELECTION. WHILE ACCELERATING TO PASS A SEMI ON A 2 LANE HIGHWAY WITH LONG UPHILL GRADE I GOT ALONGSIDE THE SEMI AND COULD SEE THE DRIVERS DOOR IN MY PERIPHERAL VISION. THE JEEP VEHICLE KICKED INTO NEUTRAL , THE FUEL SHUT OFF OCCURRED AND I LOST ENOUGH FORWARD MOMENTUM TO NOT COMPLETE THE PASS SAFELY. ANOTHER VEHICLE APPEARED OVER THE CREST OF THE HILL SOME DISTANCE AWAY AND I WAS ABLE TO BRAKE HARD ENOUGH TO GET BACK IN LINE WITH THE SEMI. A HEAD ON COLLISION WAS AVERTED. WHILE TRAVELING ON A FEDERAL HIGHWAY IN COLORADO WITH A LONG GRADUAL UPHILL GRADE AND CRUISE CONTROL SET TO 65 THE JEEP VEHICLE SELECTED NEUTRAL CAUSING RAPID INCREASE IN RPM TO FUEL SHUTOFF POINT AND LOSS OF FORWARD MOMENTUM TO ABOUT 35 OR 40 MPH. AFTER TRANSMISSION RETURNED TO A GEAR I WAS ABLE TO RESUME TRAVEL AND CLICK THE CRUISE BACK ON. THIS TYPE OCCURRENCE BECAME FREQUENT. JEEP VEHICLE SVC TECH DROVE VEHICLE OVER 160 MILES AND WAS ABLE TO REPLICATE THE OCCURRENCE. THE BANDS WERE TIGHTENED AND VARIOUS OTHER LITTLE FIXES. JEEP VEHICLE NOW SELECTS 1ST GEAR TO START. JEEP VEHICLE NO LONGER HUNTS FROM 1ST TO 2ND. JEP VEHICLE HAS STARTED TO KICK INTO NEUTRAL AGAIN. REPAIRS STARTED AT ABOUT 5 OR 6000 MILES AND HAVE NOW TOTALED 6 ATTEMPTS TO REPAIR THIS UNSAFE (IN MY OPINION) VARIETY OF COMPLAINTS ALL CENTERED ON MALFUNCTIONS IN (APPARENTLY) THE TRANSMISSION. *JB

NHTSA ODI #10142950

2005 model year · Mileage unknown · Nov 17, 2005
Power Train

RECEIVED A RECALL NOTICE TO REPLACE THE TRANSMISSION FILL TUBE OIL SEAL OVER TWO WEEKS AGO AND CANNOT GET THE DEALERSHIP TO REPLACE IT. THE LETTER STATES THAT IT IS URGENT THAT THIS BE REPLACED OR THERE COULD BE A FIRE UNDER THE HOOD OF MY CAR. THE DEALERSHIP KEEPS TELLING ME THAT THEY DO NOT HAVE THE PART TO REPLACE IT. WHY …

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RECEIVED A RECALL NOTICE TO REPLACE THE TRANSMISSION FILL TUBE OIL SEAL OVER TWO WEEKS AGO AND CANNOT GET THE DEALERSHIP TO REPLACE IT. THE LETTER STATES THAT IT IS URGENT THAT THIS BE REPLACED OR THERE COULD BE A FIRE UNDER THE HOOD OF MY CAR. THE DEALERSHIP KEEPS TELLING ME THAT THEY DO NOT HAVE THE PART TO REPLACE IT. WHY DO THEY NOT HAVE THE PART TO REPLACE THIS DEFECTIVE PART? I NEED SOME HELP. *JB

NHTSA ODI #10142980

Related Official recalls

4

18V280000 · Power Train:automatic Transmission

May 1, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Consequence & remedy

Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

16V240000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Apr 25, 2016

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Consequence & remedy

Consequence: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

05V396000 · Power Train:automatic Transmission

Sep 14, 2005

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.

Consequence & remedy

Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.

Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

02V053000 · Power Train:automatic Transmission:lever And Linkage:floor Shift

Feb 15, 2002

ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.

Consequence & remedy

Consequence: INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

Related NHTSA investigations

2

EA16002 · Vehicle Rollaway, Engine On

Opened Feb 3, 2016 · Closed Jun 24, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Additional source detail variants (2)

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

PE15030 · Powered Vehicle Rollaway

Opened Aug 20, 2015 · Closed Feb 5, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Additional source detail variants (2)

Power Train:automatic Transmission

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.