I HAD THE VEHICLE IN PARK, GOT OUT, WENT BEHIND THE VEHICLE, IT STARTED MOVING BACKWARDS, KNOCKING ME OVER, THEN WENT ACROSS THE ROAD HITTING ANOTHER VEHICLE RESTING AGAINST IT. *NM
COMPONENT SPOTLIGHT
Jeep Grand Cherokee transmission problems
1,919 distinct owner reports with a transmission-specific component in this snapshot.
General power-train reports are not automatically counted as transmission problems. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.
524 crash reports13 fire reports289 injury reports
Reports by model year
YearTopic reportsRecallsInvestigations
20182
10320153
9820144
181020132
9620121
10720113
66200813
40200740
52200628
42200581
31200432
84200320
44200234
107200184
442000124
651999289
451998359
471997188
571996229
681995211
411199492
312199379
71719921
06Recall and investigation columns show each year’s full history. A report naming several years can appear in more than one row.
When problems were reported
Mileage at the reported incident
Limited mileage data: 343 of 1,919 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What owners actually said
1,919 reportsDT*: THE CONTACT STATED WHILE THE BRAKE PEDAL WAS DEPRESSED, THE TIRES FELT SQUARE AND THERE WAS AN EXCESSIVE STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHO DETERMINED THE ROTORS WERE WARPED. THE ROTORS AND PADS WERE REPLACED. THE BRAKE ROTORS HAVE BEEN REPLACED THREE TIMES, BUT THE PROBLEM PERSISTED. THE CR…
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DT*: THE CONTACT STATED WHILE THE BRAKE PEDAL WAS DEPRESSED, THE TIRES FELT SQUARE AND THERE WAS AN EXCESSIVE STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHO DETERMINED THE ROTORS WERE WARPED. THE ROTORS AND PADS WERE REPLACED. THE BRAKE ROTORS HAVE BEEN REPLACED THREE TIMES, BUT THE PROBLEM PERSISTED. THE CRANKSAHFT POSITION SENSOR WAS REPLACED. THE CONSUMER STATED HE COULD FEEL THE TRANSMISSION SHUDDER. UPDATED 03/22/06. *JB
2004 GRAND CHEROKEE ROLLED BACKWARDS WHILE THE SHIFT LEVER WAS IN PARK. THE CONSUMER THINK THE PROBLEM IS WITH THE TRANSMISSION. *TS WHEN THE VEHICLE ROLLED BACKWARDS THE DRIVER'S DOOR CRASHED INTO THE MIDDLE SECTION OF THE CONSUMER'S GARAGE DOORS. THE DRIVER'S DOOR BUCKLED AND THE WINDOW SHATTERED. *NM
2002 GRAND CHEROKEE TRANSMISSION SLIPPED INTO SECOND AND THIRD GEAR. *TS ***NAR*** THE PROBLEM WAS DIAGNOSED AS A TRANSMISSION GOVERNOR SENSOR. ONE YEAR LATER, THE COOLANT LIGHT ILLUMINATED EVEN THOUGH THE COOLANT WAS FULL, THE OIL PRESSURE GAUGE WENT ALL THE WAY TOO HIGH AND STAYED THERE, THE DEALER STATED IT WAS A BAD SENDI…
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2002 GRAND CHEROKEE TRANSMISSION SLIPPED INTO SECOND AND THIRD GEAR. *TS ***NAR*** THE PROBLEM WAS DIAGNOSED AS A TRANSMISSION GOVERNOR SENSOR. ONE YEAR LATER, THE COOLANT LIGHT ILLUMINATED EVEN THOUGH THE COOLANT WAS FULL, THE OIL PRESSURE GAUGE WENT ALL THE WAY TOO HIGH AND STAYED THERE, THE DEALER STATED IT WAS A BAD SENDING UNIT. THE ENGINE LIGHT ILLUMINATED, WHEN THE VEHICLE MISFIRES, A POPPING SOUND COMES THROUGH THE RADIO WHENEVER IT IS TURNED ON. THE TRANSMISSION HAS STARTED TO SLIP AGAIN. *JB
OUR JEEP GRAND CHEROKEE HAS A TRANSMISSION SELECTOR (AUTOMATIC) THAT HAS SLIPPED SO THAT THERE IS NO PARK. PARK NOW OPERATES AS REVERSE, REVERSE AS NEUTRAL, NEUTRAL AS DRIVE ETC. THERE IS NO LONGER A WAY TO REACH 1ST GEAR AND THE CAR WILL ROLL WHEN IT IS IN PARK. THE CAR IS IN THE DAIMLER CHRYSLER SHOP NOW AND NOTHING WAS DONE…
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OUR JEEP GRAND CHEROKEE HAS A TRANSMISSION SELECTOR (AUTOMATIC) THAT HAS SLIPPED SO THAT THERE IS NO PARK. PARK NOW OPERATES AS REVERSE, REVERSE AS NEUTRAL, NEUTRAL AS DRIVE ETC. THERE IS NO LONGER A WAY TO REACH 1ST GEAR AND THE CAR WILL ROLL WHEN IT IS IN PARK. THE CAR IS IN THE DAIMLER CHRYSLER SHOP NOW AND NOTHING WAS DONE TO CAUSE THIS EXTREMELY DANGEROUS FAILURE. *NM
DT*: THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED AND TRANSMISSION FLUID LEAKED FROM THE VEHICLE. THE VEHICLE WAS RETURNED TO THE DEALER NUMEROUS TIMES, BUT THE DEALER WAS UNABLE TO ACCURATELY REMEDY THE PROBLEM. THERE IS A NHTSA RECALL, # 05V396000 CONCERNING THE AUTOMATIC TRANSMISSION HOWEVER THE RECALL DID NOT COR…
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DT*: THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED AND TRANSMISSION FLUID LEAKED FROM THE VEHICLE. THE VEHICLE WAS RETURNED TO THE DEALER NUMEROUS TIMES, BUT THE DEALER WAS UNABLE TO ACCURATELY REMEDY THE PROBLEM. THERE IS A NHTSA RECALL, # 05V396000 CONCERNING THE AUTOMATIC TRANSMISSION HOWEVER THE RECALL DID NOT CORRECT THE PROBLEM. AFTERWARDS, THE TRANSMISSION WOULD NOT SHIFT PROPERLY. THE VEHICLE IS HAVING THE SAME PROBLEMS AS INDICATED IN THE RECALL AGAIN. ALSO, THE DEALER SUGGESTED THE AUTOMATIC CONTROL OF THE SUNROOF ASSEMBLY WHICH FAILED TO WORK PROPERLY WAS RELATED TO THE ONGOING TRANSMISSION PROBLEM AS WELL, BUT NO FURTHER REPAIRS WERE MADE.
DT*: THE CONTACT STATED THE GEAR SHIFT POSITION INDICATOR WAS PLACED IN PARK WITH THE ENGINE RUNNING AND THE DRIVER ATTEMPTED TO EXIT THE VEHICLE. THE TRANSMISSION UNEXPECTEDLY JUMPED INTO DRIVE WHILE THE DOOR WAS AJAR, THIS RESULTED IN THE CONTACT BEING THROWN UNDERNEATH THE MOVING VEHICLE. AFTER TRAVELING OVER THE CONTACT'S …
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DT*: THE CONTACT STATED THE GEAR SHIFT POSITION INDICATOR WAS PLACED IN PARK WITH THE ENGINE RUNNING AND THE DRIVER ATTEMPTED TO EXIT THE VEHICLE. THE TRANSMISSION UNEXPECTEDLY JUMPED INTO DRIVE WHILE THE DOOR WAS AJAR, THIS RESULTED IN THE CONTACT BEING THROWN UNDERNEATH THE MOVING VEHICLE. AFTER TRAVELING OVER THE CONTACT'S LEGS THE VEHICLE CONTINUED FORWARD MOTION UNTIL IT ROLLED OVER A TWENTY FOOT EMBANKMENT AND WAS STOPPED BY A TREE. THE CONTACT SUSTAINED LEG INJURIES. THE VEHICLE WAS TOWED AND LATER INSPECTED BY THE INSURANCE COMPANY WHO DEEMED IT A TOTAL LOSS. ADDITIONALLY, IT WAS DISCOVERED THE GEAR SHIFT POSITION INDICATOR WAS IN DRIVE.
DT*: THE CONTACT STATED THERE WAS NHTSA RECALL CAMPAIGN 05V396000 REGARDING THE AUTOMATIC TRANSMISSION. THE RECALL WAS PERFORMED ON THE VEHICLE, BUT AFTERWARDS IT CONTINUED TO SHUDDER WHILE DRIVING. ALTHOUGH THE REPAIRS WERE PERFORMED ACCORDINGLY THE VEHICLE HAD A STRONG SHUDDER THAT COULD PHYSICALLY BE FELT BY THE CONTACT AS …
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DT*: THE CONTACT STATED THERE WAS NHTSA RECALL CAMPAIGN 05V396000 REGARDING THE AUTOMATIC TRANSMISSION. THE RECALL WAS PERFORMED ON THE VEHICLE, BUT AFTERWARDS IT CONTINUED TO SHUDDER WHILE DRIVING. ALTHOUGH THE REPAIRS WERE PERFORMED ACCORDINGLY THE VEHICLE HAD A STRONG SHUDDER THAT COULD PHYSICALLY BE FELT BY THE CONTACT AS WELL AS A LOUD CHATTER FROM THE TRANSMISSION. WHILE SHIFTING FROM PARK TO REVERSE THERE WAS A LOUD CLANKING NOISE. ASIDE FROM THE PROBLEM WITH THE AUTOMATIC TRANSMISSION THE ELECTRICAL SYSTEM DISPLAYED SOME ABNORMALITIES. WHILE DRIVING THE DASHBOARD PANEL LIGHTS ILLUMINATED AND ALL OF THE GAUGES, SUCH AS THE FUEL AND SPEEDOMETER FAILED TO REGISTER. THE DEFROSTER WHICH WAS IN USE AT THAT TIME STOPPED WORKING. THIS PROBLEM LASTED ONLY A MATTER OF SECONDS BUT RETURNED TO NORMAL WHEN THE CHECK ENGINE LIGHT ILLUMINATED. THIS OCCURRED 5 OR 6 TIMES IN A 5 MILE RADIUS AND ABRUPTLY STOPPED WITH NO FURTHER INCIDENT. WHEN THE CONTACT RETURNED THE VEHICLE TO THE DEALER FOR THE AUTOMATIC TRANSMISSION, THE ELECTRICAL SYSTEM PROBLEM WAS REPORTED TO THE SERVICE DEPARTMENT. THE CONTACT LEFT THE VEHICLE AT THE DEALER FOR INSPECTION. HOWEVER, THE SERVICE DEPARTMENT HAS BEEN UNABLE TO DUPLICATE THE PROBLEM. *AK
THE AUTOMATIC TRANSMISSION OF MY 2005 JEEP GRAND CHEROKEE ,BEGAN ACTING UNUSUAL IN MID NOVEMBER 2005. THE TRANSMISSION WOULD CLUNK WHEN PUT INTO DRIVE , THE VEHICLE SEEMED TO HESITATE BEFORE MOVING, ALSO ON 2 OCCASIONS THE VEHICLE WOULD DOWN SHIFT TO FIRST GEAR AND THEN BACK TO DRIVE ON ITS OWN WHILE IN MOTION. ON DECEMBER 18…
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THE AUTOMATIC TRANSMISSION OF MY 2005 JEEP GRAND CHEROKEE ,BEGAN ACTING UNUSUAL IN MID NOVEMBER 2005. THE TRANSMISSION WOULD CLUNK WHEN PUT INTO DRIVE , THE VEHICLE SEEMED TO HESITATE BEFORE MOVING, ALSO ON 2 OCCASIONS THE VEHICLE WOULD DOWN SHIFT TO FIRST GEAR AND THEN BACK TO DRIVE ON ITS OWN WHILE IN MOTION. ON DECEMBER 18, 2005 I TOLD THE JEEP DEALER SERVICE MANGER OF THE PROBLEM WHEN I TOOK THE VEHICLE IN , I HAD RECEIVED FROM DAIMLER-CHRYSLER A RECALL NOTICE CONCERNING THE TRANSMISSION , AS FAR AS I KNOW THE DEALERSHIP PERFORMED THE RECALL REPAIR. THE VEHICLE SEEMED FINE UNTIL DECEMBER 30, 2005 WHEN WHILE TRAVELING ON THE EXPRESSWAY AT 55 MILES PER HOUR WITH THE CRUISE CONTROL ENGAGED THE VEHICLE AGAIN DOWNSHIFTED TO FIRST GEAR MOMENTARILY , ALL THE WARNING LIGHTS CAME ON THEN SHIFTED BACK TO DRIVE THE ENGINE REVVED UP AND SPEED UP UNEXPECTEDLY . I THEN LOST CONTROL OF THE VEHICLE SPINNING OUT AND HITTING THE CONCRETE DIVIDER WALL OF THE EXPRESSWAY. THE VEHICLE SUSTAINED OVER $10,000 IN DAMAGE, LUCKILY THERE WERE NO INJURIES TO ME OR MY PASSENGER. I HAVE NOTIFIED CHRYSLER AND MY INSURANCE COMPANY OF PROBLEM, AT THIS POINT I HAVE NOT AUTHORIZED ANY COLLISION REPAIRS TO THIS VEHICLE. CHRYSLER SAID THEY WOULD INSPECT THE VEHICLE, I AWAIT TO SEE WHAT THEY WILL DO. I DON'T INTEND TO REPAIR OR DRIVE THIS VEHICLE AGAIN OR ANY JEEP CHEROKEE ,FOR THAT MATTER AS TO ITS UNSAFE TRANSMISSION . *NM
3.7 L JEEP GRAND CHEROKEE LAREDO WITH 9,000 MILES. FIRST MAJOR TRIP WE HAVE (ABOUT 500 MILES AWAY FROM HOME), OUR VEHICLE STALLED. THERE WAS FIRE UNDER THE HOOD, IT'S GOOD THAT THE SUV STALLED IN FRONT OF THE SERVICE CENTER OR THERE COULD BE AN EXPLOSION. WE JUST PURCHASED THIS VEHICLE IN LESS THAN 6 MOS. THE SERVICE CENTER …
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3.7 L JEEP GRAND CHEROKEE LAREDO WITH 9,000 MILES. FIRST MAJOR TRIP WE HAVE (ABOUT 500 MILES AWAY FROM HOME), OUR VEHICLE STALLED. THERE WAS FIRE UNDER THE HOOD, IT'S GOOD THAT THE SUV STALLED IN FRONT OF THE SERVICE CENTER OR THERE COULD BE AN EXPLOSION. WE JUST PURCHASED THIS VEHICLE IN LESS THAN 6 MOS. THE SERVICE CENTER TOLD US THAT IT WILL TAKE ABOUT 2 WEEKS TILL WE COULD GET OUR JEEP BACK AND IT'S ALREADY 17 DAYS; I MADE A FOLLOW-UP AND WAS TOLD THAT THEY HAVEN'T RECEIVED THE TRANSMISSION THAT THEY'VE ORDERED. THE SERVICE CENTER HAVE US RENT A CAR. CALLED CHRYSLER AND WE WERE TOLD THAT THERE IS ONLY SAFETY CONCERN AND OUR VIN NUMBER IS NOT INCLUDED IN THE RECALL. HOW IS THAT POSSIBLE WHEN IN ONE WEB PAGE, WE SAW 18 SIMILAR TRANSMISSION COMPLAINTS ON THE SAME VEHICLE? CHRYSLER WON'T COVER OUR CAR RENTALS AND MOTEL. *JB
Related Official recalls
418V280000 · Power Train:automatic Transmission
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Consequence & remedy
Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
16V240000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Consequence & remedy
Consequence: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
05V396000 · Power Train:automatic Transmission
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
02V053000 · Power Train:automatic Transmission:lever And Linkage:floor Shift
Feb 15, 2002
ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.
Consequence & remedy
Consequence: INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Related NHTSA investigations
2EA16002 · Vehicle Rollaway, Engine On
Opened Feb 3, 2016 · Closed Jun 24, 2016
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl)
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.
Additional source detail variants (2)
Power Train:automatic Transmission:gear Position Indication (prndl)
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.
Power Train:automatic Transmission:gear Position Indication (prndl)
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.
PE15030 · Powered Vehicle Rollaway
Opened Aug 20, 2015 · Closed Feb 5, 2016
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:gear Position Indication (prndl)
The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.
Additional source detail variants (2)
Power Train:automatic Transmission
The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.
Power Train:automatic Transmission:gear Position Indication (prndl)
The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.