COMPONENT SPOTLIGHT

Jeep Grand Cherokee transmission problems

1,919 distinct owner reports with a transmission-specific component in this snapshot.

General power-train reports are not automatically counted as transmission problems. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.

524 crash reports13 fire reports289 injury reports

Reports by model year

Recall and investigation columns show each year’s full history. A report naming several years can appear in more than one row.

When problems were reported

Mileage at the reported incident

Limited mileage data: 343 of 1,919 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What owners actually said

1,919 reports
2005 model year · 10,000 miles · May 23, 2006
Power Train

JEEP 2005 GRAND CHEROKEE. ON SEVERAL OCCASIONS, ATTEMPTED TO ACCELERATE ONTO HIGHWAY FROM 40 MPH AND ENGINE JUST REVS, TACHS TO 5 OR 6 AND STILL ONLY GOING 40 MPH IN THE MEANTIME NUMEROUS CLOSE CALLS TO GETTING HIT BY ONCOMING CARS AND TRUCKS ON HIGHWAY BECAUSE THE JEEP SIMPLY ISN'T MOVING FAST AND JUST REVVING. TAKEN TO DEALE…

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JEEP 2005 GRAND CHEROKEE. ON SEVERAL OCCASIONS, ATTEMPTED TO ACCELERATE ONTO HIGHWAY FROM 40 MPH AND ENGINE JUST REVS, TACHS TO 5 OR 6 AND STILL ONLY GOING 40 MPH IN THE MEANTIME NUMEROUS CLOSE CALLS TO GETTING HIT BY ONCOMING CARS AND TRUCKS ON HIGHWAY BECAUSE THE JEEP SIMPLY ISN'T MOVING FAST AND JUST REVVING. TAKEN TO DEALER FOR COMPLAINT AND REPAIR AT LEAST 3-4 TIMES AND DEALER STATES THEY CAN'T "DUPLICATE" THE PROBLEM SO "THEY ARE UNABLE TO FIX IT". I AM TOLD "NOTHING IS WRONG". I FEAR SOMEBODY WILL EVENTUALLY GET SEVERELY INJURED OR KILLED DUE TO THIS PROBLEM. STUCK IN A LEASE OF AN UNSAFE VEHICLE. *JB

NHTSA ODI #10158127

2006 model year · 10,000 miles · Apr 26, 2006
Power Train

DT*: THE CONTACT STATED THE VEHICLE MADE A BANGING NOISE AS THE GEARS SHIFTED. THE DEALERSHIP HAS INSPECTED THE VEHICLE TWICE, BUT HAS NOT BEEN ABLE TO DETERMINE THE CAUSE OF THE PROBLEM. WHEN THE VEHICLE WAS STOPPED, IT WOULD IDLE VERY LOW AND EVENTUALLY CUT OFF. UPDATED 05/30/06. *JB

NHTSA ODI #10156162

2005 model year · 15,000 miles · Apr 14, 2006
Power Train

I WAS DRIVING DOWN THE ROAD TO GO PLAY GOLF WHEN I NOTICED AN ODD SOUND FROM THE REAR END OF MY 2005 GRAND LIMITED W/HEMI. ON THE WAY HOME I NOTICED THE SOUND WAS IN ALL GEARS AND ALL SPEEDS BUT MUCH MORE NOTABLE AT LOW SPEEDS. I DROVE IT TO THE DEALERSHIP AS SOON AS POSSIBLE AND TOOK A MECHANIC FOR A RIDE AND HE THOUGHT THE N…

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I WAS DRIVING DOWN THE ROAD TO GO PLAY GOLF WHEN I NOTICED AN ODD SOUND FROM THE REAR END OF MY 2005 GRAND LIMITED W/HEMI. ON THE WAY HOME I NOTICED THE SOUND WAS IN ALL GEARS AND ALL SPEEDS BUT MUCH MORE NOTABLE AT LOW SPEEDS. I DROVE IT TO THE DEALERSHIP AS SOON AS POSSIBLE AND TOOK A MECHANIC FOR A RIDE AND HE THOUGHT THE NOISE WAS A BAD PINION BEARING. AFTER CLOSER INSPECTION THEY DETERMINED THE WHOLE REAR END OF THE CAR NEEDED TO BE REBUILD. 15,000 MILES AND I NEED A NEW REAR END? FOR A $42,000 SUV THIS SURE IS NOT WHAT I EXPECTED. SO NOW I AM OUT OF MY CAR FOR A WEEK TO TWO WEEKS WHILE THEY GET THE PARTS AND REBUILD. SO NOW I HAVE A NEW "REBUILT" SUV FOR THE SAME PAYMENTS...DOESN'T SEEM RIGHT AT 15,000 MILES. RKM. *NM

NHTSA ODI #10155344

1993 model year · 113,000 miles · Apr 4, 2006
Parking BrakePower Train

DT*: THE CONTACT STATED THE VEHICLE WAS PLACED IN PARK AND JUMPED OUT OF GEAR INTO REVERSE. RECEIVED NHTSA RECALL 02V053000, CONCERNING THE TRANSMISSION SHIFTER. THE RECALL REPAIRS WERE DONE. HOWEVER, THE PROBLEM RECURRED. WHEN PARKED WITH ENGINE SHUT OFF VEHICLE COULD ROLL FORWARD OR BACKWARD IF INCLINED. ALSO, WHEN PA…

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DT*: THE CONTACT STATED THE VEHICLE WAS PLACED IN PARK AND JUMPED OUT OF GEAR INTO REVERSE. RECEIVED NHTSA RECALL 02V053000, CONCERNING THE TRANSMISSION SHIFTER. THE RECALL REPAIRS WERE DONE. HOWEVER, THE PROBLEM RECURRED. WHEN PARKED WITH ENGINE SHUT OFF VEHICLE COULD ROLL FORWARD OR BACKWARD IF INCLINED. ALSO, WHEN PARKED WITH TRANSMISSION IN PARK AND WITH ENGINE RUNNING VEHICLE BEGAN TO ROLL IN REVERSE. THE PARKING BRAKE DID NOT FUNCTION-RELEASE BUTTON ON LEVER AND CONSOLE SEPARATED. *AK

NHTSA ODI #10154540

2006 model year · 12,887 miles · Apr 1, 2006
Power Train

2005 JEEP GRAND CHEROKEE 6 CYL CAR WAS IN TRAFFIC STARTED MOVING TO 25-30 MPH THEN CAR STARTED BUCKING , LOOSING POWER AS I APPLIED MY FOOT ON PEDAL, NO SIGNS OF OVER HEATING (GAUGE WAS LESS THAN 1/2 MARK OF C/AND H.. MOVED FROM LEFT LANE TO SHOULDER WITH CAR RUNNING IT BASICALLY WAS MOVING AT 5 MPH AS I APPLIED MY FOOT ON…

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2005 JEEP GRAND CHEROKEE 6 CYL CAR WAS IN TRAFFIC STARTED MOVING TO 25-30 MPH THEN CAR STARTED BUCKING , LOOSING POWER AS I APPLIED MY FOOT ON PEDAL, NO SIGNS OF OVER HEATING (GAUGE WAS LESS THAN 1/2 MARK OF C/AND H.. MOVED FROM LEFT LANE TO SHOULDER WITH CAR RUNNING IT BASICALLY WAS MOVING AT 5 MPH AS I APPLIED MY FOOT ON GAS. ONCE IN PARK IT IDLED WITH SOME SHAKING , I TRIED TO MOVE FORWARD WITH CAR IN DRIVE THE CAR WENT REVERSE, I CALLED FOR HELP AND THE NYSDOT WITNESSED THE CAR GO IN REVERSE WITH THE CAR IN DRIVE. CAR HAS BEEN TOWED TO DEALERSHIP. 12,000 MILES. FALL OF 2005 I HAD BROUGHT THE CAR IN FOR SERVICE AS I FELT THAT THE CAR WASN'T GOING INTO THE PROPER GEARS ALMOST NOT SHIFTING PROPERLY LACK OF POWER,DEALER COULDN'T FIND ANYTHING........ *NM

NHTSA ODI #10154331

2005 model year · 8,698 miles · Mar 28, 2006
Power Train

DT*: THE CONTACT STATED WHILE DRIVING 40 MPH THE ENGINE STALLED. WHILE USING THE AIR CONDITIONER OR DEFROSTER WATER LEAKED INTO THE TRANSMISSION CAUSING IT TO FAIL. THERE IS A NHTSA RECALL, #05V396000 CONCERNING THE POWER TRAIN AUTOMATIC TRANSMISSION HOWEVER THE RECALL DID NOT CORRECT THE PROBLEM. THE DEALER WAS ALERTED AND …

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DT*: THE CONTACT STATED WHILE DRIVING 40 MPH THE ENGINE STALLED. WHILE USING THE AIR CONDITIONER OR DEFROSTER WATER LEAKED INTO THE TRANSMISSION CAUSING IT TO FAIL. THERE IS A NHTSA RECALL, #05V396000 CONCERNING THE POWER TRAIN AUTOMATIC TRANSMISSION HOWEVER THE RECALL DID NOT CORRECT THE PROBLEM. THE DEALER WAS ALERTED AND THE TRANSMISSION WAS REPLACED WHICH REMEDIED THE PROBLEM.

NHTSA ODI #10153913

2001 model year · Mileage unknown · Mar 22, 2006
Power Train

2001 JEEP GRAND CHEROKEE LAREDO PURCHASED NEW IN APRIL 2001. AT 66,842 MILES THE OVERDRIVE SNAP RING BROKE INTO 3 PIECES AND WEDGED INTO THE PARK PAWL. WHEN THE VEHICLE WAS PUT INTO PARK, IT WOULD ROLL. THE TRANSMISSION HAD TO BE REWORKED WITH ALL NEW SEALS AND GASKETS AND THE DAMAGED OVERDRIVE COMPONENTS HAD TO BE REPLACED. …

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2001 JEEP GRAND CHEROKEE LAREDO PURCHASED NEW IN APRIL 2001. AT 66,842 MILES THE OVERDRIVE SNAP RING BROKE INTO 3 PIECES AND WEDGED INTO THE PARK PAWL. WHEN THE VEHICLE WAS PUT INTO PARK, IT WOULD ROLL. THE TRANSMISSION HAD TO BE REWORKED WITH ALL NEW SEALS AND GASKETS AND THE DAMAGED OVERDRIVE COMPONENTS HAD TO BE REPLACED. ALTHOUGH I FOUND DOCUMENTATION ONLINE THAT STATED THE TRANSMISSION WARRANTY HAD BEEN EXTENDED TO 70,000 MILES, CHRYSLER WOULD NOT EVEN LISTEN TO MY COMPLAINT. THEIR CUSTOMER SERVICE REP ACTUALLY HUNG UP ON ME WHEN I CALLED. THE TOTAL BILL WAS $1,863.78. THE DEALERSHIP ALSO FOUND A DEFECTIVE GOVERNOR PRESSURE SENSOR WHICH WAS REPLACED UNDER WARRANTY. THIS PROBLEM HAD OCCURRED BEFORE. IT CAUSED THE VEHICLE NOT TO START BECAUSE THE GOVERNOR SENSOR DETECTED THE VEHICLE WAS IN GEAR WHEN IT WAS ACTUALLY IN PARK. I'VE ALSO HAD CONSTANT PROBLEMS WITH THE BRAKES AND ROTORS. HAVE ALREADY SPENT ABOUT $1,000 ON THOSE AND THE REPAIRS ONLY LAST FOR ABOUT 10,000 TO 20,000 MILES. THE FRONT END SHAKES UNCONTROLLABLY WHEN BRAKING ABOVE 35 MPH WHICH IS VERY DANGEROUS WHEN MEETING ONCOMING TRAFFIC. IF YOU CAN'T CONTROL THE FRONT END, IT IS VERY EASY TO CRASH RIGHT INTO AN ONCOMING VEHICLE. I'VE SPOKEN TO SEVERAL JEEP OWNERS AND READ MANY COMPLAINTS ONLINE ABOUT THE SAME PROBLEMS I'VE HAD. I HAVE ENGAGED AN ATTORNEY AND WE WILL BE NOTIFYING CHRYSLER OF A LAWSUIT IN THE VERY NEAR FUTURE. *NM

NHTSA ODI #10153472

2005 model year · Mileage unknown · Mar 14, 2006
Power Train

2005 GRAND CHEROKEE SHUT OFF, LOCKING IN THIRD GEAR. *TS THE VEHICLE HAS BEEN TAKEN TO THE DEALER ON SEVERAL OCCASION FOR THIS PROBLEM BUT THEY HAVE BEEN UNABLE TO DUPLICATE THE PROBLEM. THE CHECK ENGINE LIGHT ILLUMINATED WHEN DRIVING AND THE TRANSMISSION WOULD NOT SHIFT OUT OF THIRD GEAR. WHEN MAKING A TURN THE TRACTION LIG…

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2005 GRAND CHEROKEE SHUT OFF, LOCKING IN THIRD GEAR. *TS THE VEHICLE HAS BEEN TAKEN TO THE DEALER ON SEVERAL OCCASION FOR THIS PROBLEM BUT THEY HAVE BEEN UNABLE TO DUPLICATE THE PROBLEM. THE CHECK ENGINE LIGHT ILLUMINATED WHEN DRIVING AND THE TRANSMISSION WOULD NOT SHIFT OUT OF THIRD GEAR. WHEN MAKING A TURN THE TRACTION LIGHT ILLUMINATED AND THE ENGINE STALLED OUT MAINLY ON RIGHT TURNS. *NM

NHTSA ODI #10154074

2005 model year · 9,500 miles · Mar 14, 2006
Power Train

I HAVE A 2005 JEEP CHEROKEE WITH A V8 ENGINE THAT WAS NOT INCLUDED IN THE RECALL. MY CAR SAT FOR 5 DAYS WHILE I WAS ON VACATION. UPON RETURNING THE BATTERY WAS COMPLETELY DEAD, I HAD THE BATTERY JUMPED AND DROVE HOME FROM AIRPORT. THE BATTERY WAS DEAD AGAIN THE NEXT MORNING, VEHICLE WAS TOWED TO DEALERSHIP. AFTER REPLACING T…

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I HAVE A 2005 JEEP CHEROKEE WITH A V8 ENGINE THAT WAS NOT INCLUDED IN THE RECALL. MY CAR SAT FOR 5 DAYS WHILE I WAS ON VACATION. UPON RETURNING THE BATTERY WAS COMPLETELY DEAD, I HAD THE BATTERY JUMPED AND DROVE HOME FROM AIRPORT. THE BATTERY WAS DEAD AGAIN THE NEXT MORNING, VEHICLE WAS TOWED TO DEALERSHIP. AFTER REPLACING THE BATTERY AND AN OIL CHANGE, THE VEHICLE BEGAN STALLING WHEN STOPPED AT RED LIGHTS OR STOP SIGNS. THE VEHICLE WAS ALSO LUNGING FORWARD WHEN STOPPED. I HAVE HAD THE VEHICLE AT THE DEALERSHIP FOUR TIMES FOR THIS PROBLEM AND HAVE GOTTEN THE SAME RESPONSE "ROAD TESTED- NORMAL CONDITION AT THIS TIME". THE SERVICE REP EVEN CALLED ME TO TELL ME HE DROVE THE VEHICLE AND THOUGHT IT WAS THE TRANSMISSION, THAT THERE IS A HESITATING SHIFT AND A JERKS HARD FORWARD ON ACCELERATION. HOWEVER THEY WERE UNABLE TO FIND ANYTHING WRONG. VEHICLE HAS 9,000 MILES. *JB

NHTSA ODI #10152657

2005 model year · 1,258 miles · Mar 9, 2006
Electrical SystemPower Train

DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE SURGED FORWARD WITHOUT WARNING. THE RPMS INCREASED VERY RAPIDLY. UPON INSPECTION THE DEALERSHIP DETERMINED THERE WAS A PROBLEM WITH THE ELECTRICAL SYSTEM AND THE TRANSMISSION. THE DEALER REPLACED MULTIPLE PARTS IN AN ATTEMPT TO REMEDY THE PROBLEM HOWEVER, TH…

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DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE SURGED FORWARD WITHOUT WARNING. THE RPMS INCREASED VERY RAPIDLY. UPON INSPECTION THE DEALERSHIP DETERMINED THERE WAS A PROBLEM WITH THE ELECTRICAL SYSTEM AND THE TRANSMISSION. THE DEALER REPLACED MULTIPLE PARTS IN AN ATTEMPT TO REMEDY THE PROBLEM HOWEVER, THE SURGING PROBLEM CONTINUED. *AK

NHTSA ODI #10152323

Related Official recalls

4

18V280000 · Power Train:automatic Transmission

May 1, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Consequence & remedy

Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

16V240000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Apr 25, 2016

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Consequence & remedy

Consequence: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

05V396000 · Power Train:automatic Transmission

Sep 14, 2005

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.

Consequence & remedy

Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.

Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

02V053000 · Power Train:automatic Transmission:lever And Linkage:floor Shift

Feb 15, 2002

ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.

Consequence & remedy

Consequence: INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

Related NHTSA investigations

2

EA16002 · Vehicle Rollaway, Engine On

Opened Feb 3, 2016 · Closed Jun 24, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Additional source detail variants (2)

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

PE15030 · Powered Vehicle Rollaway

Opened Aug 20, 2015 · Closed Feb 5, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Additional source detail variants (2)

Power Train:automatic Transmission

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.