2005 JEEP GRAND CHEROKEE TRANSMISSION FAILED. *TS THE CONSUMER WAS STILL HAVING PROBLEMS WITH THE TRANSMISSION AFTER THE RECALL WAS PERFORMED. WHEN THE CONSUMER ATTEMPTED TO PULL OVER, BECAUSE THE TRANSMISSION WOULD JUMPED FROM 4TH TO FIRST AND BACK TO 4TH GEAR. THE CONSUMER SUBSEQUENTLY CRASHED INTO A POLE. *JB
COMPONENT SPOTLIGHT
Jeep Grand Cherokee transmission problems
1,919 distinct owner reports with a transmission-specific component in this snapshot.
General power-train reports are not automatically counted as transmission problems. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.
Reports by model year
Recall and investigation columns show each year’s full history. A report naming several years can appear in more than one row.
When problems were reported
Mileage at the reported incident
Limited mileage data: 343 of 1,919 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What owners actually said
1,919 reportsI HAVE A 2005 JEEP CHEROKEE WITH 3,000 MILES. I TOOK IT IN FOR A TRANSMISSION SEAL RECALL, E13. TWO DAYS AFTER IT WAS SERVICED, I WAS ON THE HIGHWAY AND THE TRANSMISSION BURNED UP, LEAVING ME STRANDED. CAR HAD TO BE TOWED 150 MILES TO DEALER WHO HANDLED RECALL. MY CAR HAS BEEN IN THE SHOP A MONTH. I AM HAVING TO PAY DAILY CA…
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I HAVE A 2005 JEEP CHEROKEE WITH 3,000 MILES. I TOOK IT IN FOR A TRANSMISSION SEAL RECALL, E13. TWO DAYS AFTER IT WAS SERVICED, I WAS ON THE HIGHWAY AND THE TRANSMISSION BURNED UP, LEAVING ME STRANDED. CAR HAD TO BE TOWED 150 MILES TO DEALER WHO HANDLED RECALL. MY CAR HAS BEEN IN THE SHOP A MONTH. I AM HAVING TO PAY DAILY CAR RENTAL WHICH HAS NOW COST ME OVER $1,200 IN ADDITION TO HAVING TO MAKE A CAR PAYMENT FOR A CAR I DON'T HAVE. I KEEP GETTING DIFFERENT ANSWERS FROM DEALER, SAID TRANSMISSION ORDERED DAYS AGO FROM NEW JERSEY, NOW SAYS IT WAS ORDERED YESTERDAY, JULY 14, HE SAYS HE CAN'T TELL ME ANYTHING, WHEN, IF IT IS NEW OR REBUILT, OR HOW MUCH LONGER I HAVE TO WAIT. I HAVE NEVER BEEN TREATED SO RUDELY BY A DEALERSHIP, MANAGER, AND SERVICE MANAGER. I WILL NEVER PURCHASE A VEHICLE FROM THAT DEALER AGAIN AND I AM INCLINED TO NEVER BUY ANOTHER JEEP PRODUCT. I AM AT THE POINT OF TURNING THE CAR BACK AND SEEKING LEGAL ACTION IF SOMETHING ISN'T DONE ABOUT THIS OUTRAGEOUS SITUATION. *JB
I BOUGHT NEW A 2005 GRAND CHEROKEE LIMITED 2WD 4.7 AT APPROX. 3K MILES IT SEEMS TO HAVE TRANSMISSION PROBLEMS SHIFTING INTO 3RD GEAR AND A SHUDDERING/ MISSING WHEN CRUISING AT ANY SPEED. SOMETIME WHEN YOU STOP THERE IS A THANK YOU CAN FEEL. THE DEALERSHIP I PURCHASED IT AT DOESN'T WANT TO SERVICE IT BECAUSE I SUBMITTED A BAD SER…
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I BOUGHT NEW A 2005 GRAND CHEROKEE LIMITED 2WD 4.7 AT APPROX. 3K MILES IT SEEMS TO HAVE TRANSMISSION PROBLEMS SHIFTING INTO 3RD GEAR AND A SHUDDERING/ MISSING WHEN CRUISING AT ANY SPEED. SOMETIME WHEN YOU STOP THERE IS A THANK YOU CAN FEEL. THE DEALERSHIP I PURCHASED IT AT DOESN'T WANT TO SERVICE IT BECAUSE I SUBMITTED A BAD SERVICE SURVEY TO CHRYSLER. A DEALERSHIP IN THE NEXT TOWN TOLD ME THEY WOULD NEED TO REPLACE THE TRANSMISSION. I WAITED ONE WEEK FOR PARTS TO COME IN THEN TOOK IT TO THE DEALER WHICH TOLD ME ALL IT NEED WAS A UPDATE TO THE COMPUTER WHICH HAD ALREADY BEEN DONE BY THE SELLING DEALER. I TOOK IT TO THE NEXT BIGGEST DEALERSHIP WHICH HAS WORKED WITH ME ON THE TRANSMISSION PROBLEMS HAVING IT IN THE SHOP A WEEK AT A TIME A LEAST TWICE. THEY REPLACE SEALS IN THE TRANSMISSION BUT IT HASN'T FIXED THE PROBLEM AND IT SEEMS THE MORE MILE I PUT ON IT THE WORSE IT GETS. NOW I SOMETIME HAVE A LOUD ROARING NOISE THE SOUNDS LIKE A BUSTED MUFFLER COMING FROM THE TRANSMISSION AREA. *NM
MY WIFE AND I PURCHASED A 2006 JEEP WK 4X4 ON FEB 20 2006. AS SOON AS WE LEFT THE DEALERSHIP WITH 150 MILES ON IT THE AIR BAGS MALFUNCTIONED AND HAD TO BE REPAIRED. ABOUT 1 WEEK AFTER THE REPAIRS THEY MALFUNCTIONED AGAIN AND WHERE FIXED AGAIN ONLY TO MALFUNCTION 2 MORE TIMES AND THE DEALERSHIP SAID THERE WAS NO PROBLEMS AND CL…
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MY WIFE AND I PURCHASED A 2006 JEEP WK 4X4 ON FEB 20 2006. AS SOON AS WE LEFT THE DEALERSHIP WITH 150 MILES ON IT THE AIR BAGS MALFUNCTIONED AND HAD TO BE REPAIRED. ABOUT 1 WEEK AFTER THE REPAIRS THEY MALFUNCTIONED AGAIN AND WHERE FIXED AGAIN ONLY TO MALFUNCTION 2 MORE TIMES AND THE DEALERSHIP SAID THERE WAS NO PROBLEMS AND CLEARED THE CODES. AT THE 3000 MILE SERVICE THERE WAS AN OIL LEAK ON THE FRONT CRANK SEAL WHICH WAS REPLACED. IT HAS ALSO BEEN IN THE SHOP 5 TIMES DUE TO AN ENGINE MALFUNCTION LIGHT IN WHICH CASE THERE WAS A MULTIPLE CYLINDER MISFIRE, THE DEALERSHIP SAID THERE WHERE NO PROBLEMS AND CLEARED THE CODE EVERY TIME ONLY FOR IT TO COME BACK ON. I JUST PICKED MY VEHICLE UP FROM THE DEALER AGAIN BECAUSE THE CRANK PULLEY AND DAMPENER WHERE WOBBLING REAL BAD AND THE CHECK ENGINE LIGHT WAS ON AGAIN FOR THE SAME REASON. ALL REPAIRS WHERE MADE AND AFTER I LEFT THE DEALERSHIP 15 MILES DOWN THE ROAD THE LIGHT CAME BACK ON. THE TRANSMISSION SHUDDERS WHEN I'M STOPPED AND SHIFTS REAL HARD. THE DEALERSHIP SAID ITS FINE AND THERE IS NOW EVIDENCE OF THAT. ALL THESE INCIDENTS ARE ONGOING SINCE THE DAY IT WAS PURCHASED. *JB
2002 GRAND JEEP CHEROKEE -AT 6:40 A.M. BACKED INTO PARKING SPOT WHERE I WORK; PULLED FORWARD AND STRAIGHTENED UP BACKED INTO SPOT; JEEP JUMPED CURB HIT BUILDING; PUT JEEP IN DRIVE; JEEP CATAPULTED FORWARD AT HIGH RATE OF SPEED. I WENT THROUGH AN IRON FENCE INTO A LONG TERM PARKING LOT; STOPPED HITTING ANOTHER JEEP HEAD ON AND A…
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2002 GRAND JEEP CHEROKEE -AT 6:40 A.M. BACKED INTO PARKING SPOT WHERE I WORK; PULLED FORWARD AND STRAIGHTENED UP BACKED INTO SPOT; JEEP JUMPED CURB HIT BUILDING; PUT JEEP IN DRIVE; JEEP CATAPULTED FORWARD AT HIGH RATE OF SPEED. I WENT THROUGH AN IRON FENCE INTO A LONG TERM PARKING LOT; STOPPED HITTING ANOTHER JEEP HEAD ON AND A CONCRETE BASE; IRON FENCE DAMAGE TO TWO ADDITIONAL CARS PARKED. NO ONE ELSE WAS INVOLVED; ONLY INJURIES WERE TO MYSELF WHEN AIR BAGS DEPLOYED. EMS AND POLICE ARRIVED AND POLICEMAN TURNED OFF JEEP WHICH WAS STILL ACCELERATING AFTER IMPACT. JEEP WAS TOTALED AND ALL DAMAGES ARE BEING COVERED BY OUR STATE FARM INSURANCE. *JB
DT*: THE CONTACT STATED THAT WHILE DRIVING 55 MPH ON THE HIGHWAY THE VEHICLE STARTED TO DECELERATE. THIS ISSUE WAS INTERMITTENT. THE INDEPENDENT REPAIR SHOP WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM A WEEK PRIOR TO THE FAILURE ALL OF THE SYMBOLS ON THE PANEL STARTED TO BLINK.
DT*: THE CONTACT STATED WHILE CHANGING THE GEAR FROM DRIVE TO REVERSE THERE WAS A CLICKING NOISE. THIS OCCURRED INTERMITTENTLY. WHILE ATTEMPTING TO APPLY PRESSURE TO THE ACCELERATOR PEDAL THE ENGINE MADE A ROARING NOISE AND THE VEHICLE FAILED TO PICK UP SPEED. THE DEALERSHIP REBUILT THE TRANSMISSION, HOWEVER NO OTHER REPAIRS…
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DT*: THE CONTACT STATED WHILE CHANGING THE GEAR FROM DRIVE TO REVERSE THERE WAS A CLICKING NOISE. THIS OCCURRED INTERMITTENTLY. WHILE ATTEMPTING TO APPLY PRESSURE TO THE ACCELERATOR PEDAL THE ENGINE MADE A ROARING NOISE AND THE VEHICLE FAILED TO PICK UP SPEED. THE DEALERSHIP REBUILT THE TRANSMISSION, HOWEVER NO OTHER REPAIRS HAVE BEEN MADE. THE MANUFACTURER HAS BEEN ALERTED. UPDATED 6/27/2006 - THE VEHICLE BATTERY WOULD NOT HOLD A CHARGE. THE HEADLINER HAD TO BE REPLACED BECAUSE IT WAS UNRAVELING.. THE SUNROOF MOTOR HAD TO BE REPLACED. THE TRANSMISSION WAS REBUILT ON 2-27-06 WITH ON 90000 MILES. THE MEMORY SEAT DID NOT MOVE BACK AT TIMES WHEN THE KEY WAS REMOVED FROM THE IGNITION. THE TIRE PRESSURE MONITORING SYSTEM WAS INOPERATIVE. THE POWER STEERING PUMP WAS BINDING AND HAD TO BE REPLACED. THE AIR BAG LIGHT ILLUMINATED ON THE DASH. THE REAR WINDSHIELD WIPERS WERE NOT FLUSH WITH THE WINDSHIELD. *NM
SHIFTS OUT PARK WITH OUT MOTOR RUNNING; AND EVEN WITHOUT PRESSING ON BRAKE PEDAL. JEEP GRAND CHEROKEE CAN BE SHIFTED OUT PARK BY PULLING IT BACK TO EITHER REVERSE OR NEUTRAL OR DRIVE; WITHOUT THE EMERGENCY BRAKE APPLIED MY JEEP ROLLED OUT OF THE DRIVEWAY INTO THE STREET; DID NOT HIT ANYTHING; DEALERSHIP HAS HAD VEHICLE TWICE IN …
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SHIFTS OUT PARK WITH OUT MOTOR RUNNING; AND EVEN WITHOUT PRESSING ON BRAKE PEDAL. JEEP GRAND CHEROKEE CAN BE SHIFTED OUT PARK BY PULLING IT BACK TO EITHER REVERSE OR NEUTRAL OR DRIVE; WITHOUT THE EMERGENCY BRAKE APPLIED MY JEEP ROLLED OUT OF THE DRIVEWAY INTO THE STREET; DID NOT HIT ANYTHING; DEALERSHIP HAS HAD VEHICLE TWICE IN THE LAST YEAR AND STILL HAS NOT BEEN ABLE TO FIX IT; THIS WILL BE THE 3RD TIME IT HAS GONE IN FOR THE SHIFTER PROBLEM. *NM
DROVE VEHICLE INTO GARAGE STALL. PUT VEHICLE IN PARK, OPENED DRIVERS DOOR, LEFT DOOR OPEN AND VEHICLE RUNNING TO RETRIEVE PERSONAL ITEM FROM HOUSE, WENT TO WALK OUT GARAGE AND VEHICLE STARTED BACKING OUT GARAGE. DRIVERS DOOR CAUGHT ON GARAGE SUPPORT POLE, TWISTING DOOR AROUND TO FRONT FENDER AS IT PROCEEDED OUT OF GARAGE. DRAGGE…
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DROVE VEHICLE INTO GARAGE STALL. PUT VEHICLE IN PARK, OPENED DRIVERS DOOR, LEFT DOOR OPEN AND VEHICLE RUNNING TO RETRIEVE PERSONAL ITEM FROM HOUSE, WENT TO WALK OUT GARAGE AND VEHICLE STARTED BACKING OUT GARAGE. DRIVERS DOOR CAUGHT ON GARAGE SUPPORT POLE, TWISTING DOOR AROUND TO FRONT FENDER AS IT PROCEEDED OUT OF GARAGE. DRAGGED MYSELF PAST TOOL BOX AND BY GARAGE DOOR. VEHICLE THEN PROCEEDED DOWN DRIVEWAY, DID U-TURN PAST NEIGHBORS VEHICLES AND LODGED ON BOULDER IN NEIGHBORS FRONT YARD. WENT TO EMERGENCY ROOM FOR TREATMENT, NO BROKEN BONES OR MAJOR INJURIES. SUSTAINED LOTS OF DEEP BRUISING, BAD SCRAPES AND SWELLING OF UPPER BODY, LEFT LOWER LEG, AND ARMS. *JB
5/25/05 THE JEEP WAS PARKED IN THE DRIVEWAY AND RUNNING WITHOUT THE EMERGENCY BRAKE ON, WITH THE BOYS INSIDE. WE WERE HURRYING THEM TO SCHOOL. THE WEATHER WAS CLEAR AND DRY. I RAN BACK INTO THE HOUSE, WHICH TOOK LESS THAN 3 MINUTES, TO GET BETSY TO HURRY UP. WHEN I WAS HEADING BACK TO THE CAR THE BOYS WERE YELLING . T…
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5/25/05 THE JEEP WAS PARKED IN THE DRIVEWAY AND RUNNING WITHOUT THE EMERGENCY BRAKE ON, WITH THE BOYS INSIDE. WE WERE HURRYING THEM TO SCHOOL. THE WEATHER WAS CLEAR AND DRY. I RAN BACK INTO THE HOUSE, WHICH TOOK LESS THAN 3 MINUTES, TO GET BETSY TO HURRY UP. WHEN I WAS HEADING BACK TO THE CAR THE BOYS WERE YELLING . THE CAR WAS ROLLING BACKWARDS AND ROLLED INTO THE BRICK RETAINING WALL AROUND THE DRIVEWAY. WHEN I GOT TO THE CAR THE GEAR SHIFT WAS SLIGHTLY OUT OF PARK. OVER $1500 IN DAMAGE WAS DONE TO THE CAR. A CLAIM WAS FILED WITH INSURANCE COMPANY. I ASSUMED THE FAULT WAS MINE DUE TO BEING IN A HURRY. 1/17/06 I WAS MOVING CARS AROUND THE DRIVEWAY AND HAD THE JEEP PARKED IN THE DRIVEWAY. THE ENGINE WAS RUNNING, THE CAR WAS IN PARK WITH THE EMERGENCY BRAKE ON. THE WEATHER WAS CLEAR AND DRY. I HAD THE DRIVER'S DOOR OPEN, BECAUSE I WAS ONLY GOING INTO THE GARAGE FOR A SECOND. I HAPPENED TO TURN TOWARDS THE JEEP AND NOTICED THAT IT WAS ROLLING BACKWARDS. I RAN TO THE JEEP, INTENDING TO STOP IT BY PUTTING THE EMERGENCY BRAKE ON. WHEN I JUMPED INTO THE JEEP I LOOKED DOWN AND NOTICED THAT THE BRAKE WAS ALREADY ON, AND THAT THE CAR APPEARED TO BE FULLY IN PARK. I WAS ABLE TO STOP THE CAR BY PUTTING MY FOOT ON THE BRAKE, WITH NO DAMAGE TO THE CAR THIS TIME. I CALLED DAIMLER CHRYSLER THAT AFTERNOON TO TELL THEM OF MY STORY. I WAS TOLD THAT SOMEONE WOULD BE CONTACTING ME SOON TO LOOK AT THE CAR, AND NOT TO HAVE ANY WORK DONE ON THE VEHICLE BEFORE THE PERSON WAS ABLE TO LOOK AT THE JEEP. 1/18/06 MR. W CONTACTED ME TO MEET TO LOOK AT THE CAR. 1/19/06 MET MR. W AT BERGLUND JEEP AT NOON; HE SPENT ONE HOUR LOOKING THE CAR OVER. HE SAID THAT HE WAS NOT ALLOWED TO TELL ME ANYTHING , AND THAT CHRYSLER WOULD BE CONTACTING ME. HE DID STATE TO ME THAT I SHOULD KEEP THE EMERGENCY BRAKE ON THE CAR, AND TO TAKE THE KEY OUT OF THE IGNITION. *JB *AK *NM
Related Official recalls
418V280000 · Power Train:automatic Transmission
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Consequence & remedy
Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
16V240000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Consequence & remedy
Consequence: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
05V396000 · Power Train:automatic Transmission
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
02V053000 · Power Train:automatic Transmission:lever And Linkage:floor Shift
Feb 15, 2002
ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.
Consequence & remedy
Consequence: INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Related NHTSA investigations
2EA16002 · Vehicle Rollaway, Engine On
Opened Feb 3, 2016 · Closed Jun 24, 2016
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl)
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.
Additional source detail variants (2)
Power Train:automatic Transmission:gear Position Indication (prndl)
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.
Power Train:automatic Transmission:gear Position Indication (prndl)
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.
PE15030 · Powered Vehicle Rollaway
Opened Aug 20, 2015 · Closed Feb 5, 2016
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:gear Position Indication (prndl)
The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.
Additional source detail variants (2)
Power Train:automatic Transmission
The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.
Power Train:automatic Transmission:gear Position Indication (prndl)
The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.