VEHICLE EQUIPPED WITH HIGH INTENSITY DISCHARGE LAMPS,WITH AUTOMATIC HEADLAMP LEVELING SYSTEM,THE SYSTEM HAS BECOME IN OPERATIVE AND HEAD LIGHTS DO NOT SEARCH OUT FAR ENOUGH TO PROVIDE A SAFE VIEWING AREA ON LOW BEAM. A POTENTIAL SAFETY ISSUE WITH NIGHT DRIVING.
2009 Jeep Grand Cherokee
Owner reports · Recalls · Investigations
Fewer warning signs than most model years
Owner complaints for the 2009 Jeep Grand Cherokee are lower than the model-year median of 726.
About this comparison →How this year compares
Owner complaints by model year
Compare all Grand Cherokee years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
113 reports with mileage · 25 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
138 reportsIGNITION SWITCH TURNS OFF UNEXPECTEDLY. HAPPENS WHILE DRIVING CAUSING VEHICLE TO SHUT DOWN. HAS HAPPENED AT HIGHWAY SPEEDS AND NEARLY CAUSED AN ACCIDENT. THIS HAS HAPPENED MULTIPLE TIMES. OCCURS WHILE VEHICLE HAS BEEN IN MOTION, AT VARIOUS SPEEDS ON CITY STREETS AND HIGHWAYS. DEALER TOLD ME THERE IS A RECALL FOR THE SWITCH …
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IGNITION SWITCH TURNS OFF UNEXPECTEDLY. HAPPENS WHILE DRIVING CAUSING VEHICLE TO SHUT DOWN. HAS HAPPENED AT HIGHWAY SPEEDS AND NEARLY CAUSED AN ACCIDENT. THIS HAS HAPPENED MULTIPLE TIMES. OCCURS WHILE VEHICLE HAS BEEN IN MOTION, AT VARIOUS SPEEDS ON CITY STREETS AND HIGHWAYS. DEALER TOLD ME THERE IS A RECALL FOR THE SWITCH ON OTHER MODEL YEARS BUT NOT MINE.
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 63 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE KEY FOB WAS REPLACED, BUT THE FAILURE PERSISTED. THE VIN WAS …
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TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 63 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE KEY FOB WAS REPLACED, BUT THE FAILURE PERSISTED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED FOR A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE KEY BECAME STUCK BETWEEN THE START AND RUN POSITION. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTI…
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TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE KEY BECAME STUCK BETWEEN THE START AND RUN POSITION. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE DAMAGED KEY ERROR MESSAGE ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE VEHICLE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPRO…
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TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE DAMAGED KEY ERROR MESSAGE ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE VEHICLE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE KEY FOB WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE DEALER THEN REPLACED THE KEY, WIN M…
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TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE KEY FOB WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE DEALER THEN REPLACED THE KEY, WIN MODULE AND IGNITION SWITCH. SHORTLY AFTER THE REPAIR, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,232. UPDATED 10/07/15*LJ *CN
WHILE EXITING THE EXPRESSWAY AND COMING TO A STOP AT A LIGHT ALL THE GAUGES ON MY VEHICLE WENT OUT. I NO LONGER HAVE THE FOLLOWING: BRAKE LIGHTS, TURN SIGNALS, SPEED CONTROL, KEY FOB, POSSIBLY AIR BAGS AND GENERAL ELECTRICAL COMPONENTS. THIS IS THE 2ND OCCURRENCE OF THIS PROBLEM. I WAS ALMOST REAR ENDED WHILE TURNING BECAUSE…
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WHILE EXITING THE EXPRESSWAY AND COMING TO A STOP AT A LIGHT ALL THE GAUGES ON MY VEHICLE WENT OUT. I NO LONGER HAVE THE FOLLOWING: BRAKE LIGHTS, TURN SIGNALS, SPEED CONTROL, KEY FOB, POSSIBLY AIR BAGS AND GENERAL ELECTRICAL COMPONENTS. THIS IS THE 2ND OCCURRENCE OF THIS PROBLEM. I WAS ALMOST REAR ENDED WHILE TURNING BECAUSE OF THIS ISSUE. VEHICLE IS PARKED UNTIL IT CAN BE SERVICED. DEALER UNABLE TO SERVICE AND WOULD ONLY SCHEDULE AN APPOINT FOUR DAYS FROM TODAY.
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH, WHICH CAUSED THE BATTERY TO WEAR PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED AN INSPECTION AND DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE. THE DEALER ADVISED THAT THE IGNITION SWIT…
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TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH, WHICH CAUSED THE BATTERY TO WEAR PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED AN INSPECTION AND DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE. THE DEALER ADVISED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE DEALER ALSO ADVISED THAT THE VEHICLE WAS NO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. UPDATED 6/22/15*CN UPDATED 10/11/2017*CN
SECOND INCIDENT REGARDING TIRE SENSOR MONITOR. MECHANIC CHECKED TIRE PRESSURE AND TSM DEFLATED TIRE AND HAD TO BE REPLACED. WHILE DRIVING AT 40 MPH, TIRE PRESSURE LIGHT COMES ON AND TIRE IMMEDIATELY DEFLATES. *TR
VEHICLE SHUT OFF WHILE DRIVING, KEY WAS IN THE ON POSITION SUDDENLY SHUTOFF CAUSING NO POWER STEERING, POWER BRAKES, INSTRUMENT PANEL AND GAUGES WENT TO ZERO. WAS ABLE TO RESTART AFTER A FEW MINUTES. DROVE HOME, WENT TO START VEHICLE 1 HOUR LATER AND NOTHING HAPPENED. THIS HAS HAPPENED BEFORE AND IS SIMILAR TO SEVERAL OTHER C…
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VEHICLE SHUT OFF WHILE DRIVING, KEY WAS IN THE ON POSITION SUDDENLY SHUTOFF CAUSING NO POWER STEERING, POWER BRAKES, INSTRUMENT PANEL AND GAUGES WENT TO ZERO. WAS ABLE TO RESTART AFTER A FEW MINUTES. DROVE HOME, WENT TO START VEHICLE 1 HOUR LATER AND NOTHING HAPPENED. THIS HAS HAPPENED BEFORE AND IS SIMILAR TO SEVERAL OTHER COMPLAINTS FOR THIS MAKE AND YEAR. CHRYSLER HAS NO RECALL OR FIX FOR THIS PROBLEM AND IS NOT WILLING TO RECOGNIZE IT AS A SERIOUS SAFETY ISSUE. SOMEONE WILL BE KILLED BECAUSE OF THIS OR ALREADY HAS, DEAD PEOPLE DO NOT COMPLAIN. *TR
Official recalls
213V175000 · Electrical System; Power Train:transfer Case (4-WHEEL Drive)
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
09V118000 · Air Bags; Air Bags:frontal; Electrical System:wiring
Apr 9, 2009
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Air Bags:frontal
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Electrical System:wiring
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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