NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
138 reports45,000 miles · Mar 10, 2015
Electrical System
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE IGNITION KEY MOVED INADVERTENTLY INTO THE OFF ACCESSORY. THE VEHICLE RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED THREE TIMES WHENEVER ENCOUNTERING A BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHER…
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TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE IGNITION KEY MOVED INADVERTENTLY INTO THE OFF ACCESSORY. THE VEHICLE RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED THREE TIMES WHENEVER ENCOUNTERING A BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE IGNITION SWITCH WAS CURRENTLY BEING REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
NHTSA ODI #10693371
24,455 miles · Mar 9, 2015
Vehicle Speed Control
TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING TO ENTER THE FREEWAY, THE THROTTLE BODY FAILED TO RELEASE CAUSING THE VEHICLE ACCELERATED. THE CONTACT REMOVED HER FOOT FROM THE ACCELERATOR PEDAL BUT THE VEHICLE DID NOT SLOW DOWN. THE CONTACT WAS ABLE TO SHUT OFF THE VEHICLE AND MERGED TO …
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TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING TO ENTER THE FREEWAY, THE THROTTLE BODY FAILED TO RELEASE CAUSING THE VEHICLE ACCELERATED. THE CONTACT REMOVED HER FOOT FROM THE ACCELERATOR PEDAL BUT THE VEHICLE DID NOT SLOW DOWN. THE CONTACT WAS ABLE TO SHUT OFF THE VEHICLE AND MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,455.
NHTSA ODI #10693064
51,700 miles · Mar 4, 2015
Steering
HAD TO HAVE THE LEAKING POWER STEERING PUMP LINE REPLACED DUE TO HOLE IN THE LINE. *TR
NHTSA ODI #10692005
26,000 miles · Feb 10, 2015
Electrical SystemPower Train
TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED WITHOUT ANY WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURES AS MENTIONED IN RECALL NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). HOWEVER, THE VIN…
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TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED WITHOUT ANY WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURES AS MENTIONED IN RECALL NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). HOWEVER, THE VIN NUMBER WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS AWAITING TO BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
NHTSA ODI #10682416
25,000 miles · Jan 17, 2015
Steering
PURCHASED NEW IN 2009. THE JEEP GRAND CHEROKEE 2009 LIMITED 8 CYLINDER HEMI ENGINE STARTED LEAKING POWER STEERING FLUID FROM THE POWER STEERING LINE WITH VERY LOW MILEAGE. THE MECHANIC BACK IN 2012 SAID THERE WAS A PROBLEM WITH THE POWER STEERING LINE LEAKING DUE TO PRESSURE AND NEEDED TO REPLACE IT. SAID IT COULD CAUSE A FIR…
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PURCHASED NEW IN 2009. THE JEEP GRAND CHEROKEE 2009 LIMITED 8 CYLINDER HEMI ENGINE STARTED LEAKING POWER STEERING FLUID FROM THE POWER STEERING LINE WITH VERY LOW MILEAGE. THE MECHANIC BACK IN 2012 SAID THERE WAS A PROBLEM WITH THE POWER STEERING LINE LEAKING DUE TO PRESSURE AND NEEDED TO REPLACE IT. SAID IT COULD CAUSE A FIRE AND LOSS OF STEERING SO I PAID THE LARGE PRICE TO FIX THE ISSUE. I THOUGHT IT WAS A ONE-OFF PROBLEM. THE EXACT SAME ISSUE HAPPENED ONE MONTH AGO IN 2014 (EXACTLY 2 YEARS LATER) AND I WAS CURIOUS IF OTHERS ARE HAVING THE SAME ISSUE. I DID SOME RESEARCH TO FIND THAT SAME CHRYSLER ENGINE AND POWER STEERING USED IN MANY 2009-2012 JEEPS AND DODGE RAM TRUCKS ARE HAVING THE SAME ISSUE OF A POWER STEERING LINE FAILURE. THIS IS A MAJOR PROBLEM AS IT CAN CAUSE FIRES AND/OR LOSS OF STEERING. I BELIEVE THERE IS ALREADY AN INVESTIGATION BY THE NHTSA # PE 12-020. THE ODI NOS. 10465379, 10461736, 10459178. PLEASE ADVISE. *TR
NHTSA ODI #10676194
37,000 miles · Dec 27, 2014
Engine
WHEN THE RED LIGHT TURNED GREEN, I TRY TO PROCEED ACROSS THE INTERSECTION WHEN THE CAR JUST DIED. THE RADIO CONTINUED TO PLAY BUT I HAD NO POWER STEERING. I MANAGED TO PULL OVER AND TURN ON MY FLASHERS. MEANWHILE THE RADIO CONTINUED TO PLAY. I PUT THE CAR IN PARK AND TRY TO START THE CAR AGAIN AND IT DID INDEED START. IF I HAD B…
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WHEN THE RED LIGHT TURNED GREEN, I TRY TO PROCEED ACROSS THE INTERSECTION WHEN THE CAR JUST DIED. THE RADIO CONTINUED TO PLAY BUT I HAD NO POWER STEERING. I MANAGED TO PULL OVER AND TURN ON MY FLASHERS. MEANWHILE THE RADIO CONTINUED TO PLAY. I PUT THE CAR IN PARK AND TRY TO START THE CAR AGAIN AND IT DID INDEED START. IF I HAD BEEN DRIVING ON I75 GOING 70MPH AND THE CAR STALLED I WOULD BE IN HUGE TROUBLE. THE GOODYEAR MECHANIC COULD NOT FIND THE PROBLEM. *TR
NHTSA ODI #10668460
81,249 miles · Dec 8, 2014
Electrical System
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THE KEY BECAME STUCK AND FAILED TO EJECT FROM THE IGNITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED BUT THE FAILURE PERSISTED. THE…
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TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THE KEY BECAME STUCK AND FAILED TO EJECT FROM THE IGNITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATELY FAILURE MILEAGE WAS 81,249. UPDATED 1/16/15*CN THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. UPDATED 4/26/2016 *JS UPDATED 9/8/2017*CN
NHTSA ODI #10662931
29,718 miles · Dec 7, 2014
Electrical SystemPower Train
VEHICLE WOULD NOT START. COMPLETELY DEAD. VEHICLE WAS TOWED TO DEALER. DEALER SAID BATTERY WAS BAD. REPLACED BATTERY. VEHICLE WAS OK FOR 3 DAYS. SAME PROBLEM OCCURRED. THIS TIME DEALER FOUND VEHICLE WAS NOT GETTING PROPER VOLTAGE TO TRANSMISSION. NEEDED WIRING HARNESS REPLACED. VERY EXPENSIVE REPAIR JOB. LUCKY FOR ME I …
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VEHICLE WOULD NOT START. COMPLETELY DEAD. VEHICLE WAS TOWED TO DEALER. DEALER SAID BATTERY WAS BAD. REPLACED BATTERY. VEHICLE WAS OK FOR 3 DAYS. SAME PROBLEM OCCURRED. THIS TIME DEALER FOUND VEHICLE WAS NOT GETTING PROPER VOLTAGE TO TRANSMISSION. NEEDED WIRING HARNESS REPLACED. VERY EXPENSIVE REPAIR JOB. LUCKY FOR ME I HAVE A "LIFETIME" WARRANTY ON POWER TRAIN. I AM WONDERING IF THE TRANSMISSION WOULD STOPPED WORKING IF I WAS MOVING??? I TALK TO SOME WITH A 2007 MODEL AND THE SAME THING HAPPENED. *TR
NHTSA ODI #10662613
107,000 miles · Dec 4, 2014
Electrical SystemSteering
WE WERE DRIVING AT APPROX 55 MPH (NOT BRAKING OR TURNING) WHEN SUDDENLY THE VEHICLE LOST ALL ACCELERATION, THE GAS AND MPH AS WELL AS DIRECTIONAL AND TEMPERATURE GAUGES WENT DARK/DROPPED TO ZERO, THEN THE CAR LOST POWER STEERING. WE WERE ABLE TO PULL OFF THE SIDE OF THE ROAD, PLACE THE CAR INTO PARK, REMOVED THE KEY, AND THEN RE…
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WE WERE DRIVING AT APPROX 55 MPH (NOT BRAKING OR TURNING) WHEN SUDDENLY THE VEHICLE LOST ALL ACCELERATION, THE GAS AND MPH AS WELL AS DIRECTIONAL AND TEMPERATURE GAUGES WENT DARK/DROPPED TO ZERO, THEN THE CAR LOST POWER STEERING. WE WERE ABLE TO PULL OFF THE SIDE OF THE ROAD, PLACE THE CAR INTO PARK, REMOVED THE KEY, AND THEN RETURNED THE KEY AND RESTARTED THE CAR. THE CAR THEN STARTED NORMALLY. *TR
NHTSA ODI #10662135
54,000 miles · Oct 14, 2014
Engine
THIS IS THE THIRD INCIDENT SINCE AUGUST OF THIS YEAR. LATEST INCIDENT OCCURRED TODAY, OCTOBER 14, 2014. IN EACH INCIDENT, THE ENGINE SUDDENLY GOES INTO A ROUGH IDLE AND EVENTUALLY STALLS WITH LOSS OF POWER. I HAVE BEEN ABLE TO STEER THE CAR OFF THE ROAD AND SWITCH BETWEEN OFF/START POSITIONS UNTIL THE VEHICLE STARTS. THE VEH…
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THIS IS THE THIRD INCIDENT SINCE AUGUST OF THIS YEAR. LATEST INCIDENT OCCURRED TODAY, OCTOBER 14, 2014. IN EACH INCIDENT, THE ENGINE SUDDENLY GOES INTO A ROUGH IDLE AND EVENTUALLY STALLS WITH LOSS OF POWER. I HAVE BEEN ABLE TO STEER THE CAR OFF THE ROAD AND SWITCH BETWEEN OFF/START POSITIONS UNTIL THE VEHICLE STARTS. THE VEHICLE RUNS NORMALLY AFTER THESE INCIDENTS WITH NO "CHECK ENGINE" LIGHT DISPLAYED. REPORTED THE INCIDENT TO CHRYSLER AND THEY TOLD ME THIS YEAR JEEP WAS NOT IN SCOPE OF THEIR RECENTLY ANNOUNCED RECALL FOR THE SAME PROBLEM. *TR
NHTSA ODI #10644642
Official recalls
2May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Apr 9, 2009
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Air Bags:frontal
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Electrical System:wiring
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗