Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
190–25K
2125–50K
3150–75K
1775–100K
19100–150K
6150K+
113 reports with mileage · 25 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports0 fire reports1 injury reports
What owners actually said
138 reports
81,350 miles · Jun 8, 2016
Electrical SystemEngine
WHILE DRIVING, THE IGNITION SWITCH GOES INTO ACCESSORY AND THE ENGINE SHUTS OFF..JEEP HAS NO POWER STEERING OR POWER TO CONTROL THE VEHICLE. THIS SCARED THE "H" OUT OF MY WIFE YESTERDAY WHILE DRIVING IN TRAFFIC ACROSS A BRIDGE GOING TO WORK. SHE WAS TRAVELING APROX. 45 MPH ACROSS A STRAIGHT BRIDGE. THIS SAME THING HAPPENED TO MY…
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WHILE DRIVING, THE IGNITION SWITCH GOES INTO ACCESSORY AND THE ENGINE SHUTS OFF..JEEP HAS NO POWER STEERING OR POWER TO CONTROL THE VEHICLE. THIS SCARED THE "H" OUT OF MY WIFE YESTERDAY WHILE DRIVING IN TRAFFIC ACROSS A BRIDGE GOING TO WORK. SHE WAS TRAVELING APROX. 45 MPH ACROSS A STRAIGHT BRIDGE. THIS SAME THING HAPPENED TO MYSELY LAST YEAR WHILE ON THE PA TURNPIKE IN TRAFFIC. I PUT THE FLASHERS ON AND SHIFTED INTO NEUTRAL AND RESTARTED THE JEEP WITHOUT MUCH SERIOUS PROBLEMS. BUT NOW A SECOND TIME !!! I DON'T WANT ANYBODY TO GET HURT BECAUSE OF THIS
NHTSA ODI #10873157
110,000 miles · Jun 2, 2016
Electrical System
AT TIMES, THE IGNITION SWITCH TURNS OFF UNEXPECTEDLY WHILE DRIVING. ALSO, WHEN STARTING, THE IGNITION SWITCH WILL, AT TIMES, TURN OFF, RESULTING IN A FAILURE TO REMAIN RUNNING.
NHTSA ODI #10872109
974 miles · May 21, 2016
Air BagsWheels
TIRE GAUGES BROKE OFF / 3 CRUMBLED OFF THE TIRES AND 4TH JUST BROKE OFF IN THE MECHANICS HAND! THESE BROKE OFF BETWEEN MAY & NOV 2010. ALSO AIR BAG SIDE CONTACTS IN STEERING COLUMN {AIR BAG LIGHT IS ON} JULY 2015.
NHTSA ODI #10870141
1,270,000 miles · Apr 13, 2016
Air BagsElectrical System
MY LIGHT FOR AIR BAGS WHEN I TURN WHEEL IT COMES ON
NHTSA ODI #10855211
136,000 miles · Mar 24, 2016
Wheels
I HAVE MICHILEN TIRES WHICH ARE LAODED WITH DRY ROT CRACKS. THERE IS PLENTY OF THREAD STILL LEFT ON TIRES BUT NEED TO BE REPLACED DUE TO ROT ON THETIRES I HAVE HAD SEVERAL ISSUES WITH FLAT TIRES. THE VALVE STEM ARE LITERALLY BREAKING OFF WHEN ADDING AIR TO MY TIRES. SO JEEP KNEW OF THIS PROBLEM WITH BAD VALVE STEM IN 2008 YE…
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I HAVE MICHILEN TIRES WHICH ARE LAODED WITH DRY ROT CRACKS. THERE IS PLENTY OF THREAD STILL LEFT ON TIRES BUT NEED TO BE REPLACED DUE TO ROT ON THETIRES I HAVE HAD SEVERAL ISSUES WITH FLAT TIRES. THE VALVE STEM ARE LITERALLY BREAKING OFF WHEN ADDING AIR TO MY TIRES. SO JEEP KNEW OF THIS PROBLEM WITH BAD VALVE STEM IN 2008 YET THEY KEPT USING THEM IN 2009?????????? HOW MANY PEOPLE HAVE TO HAVE BLOW OUTS/ACCIDENTS BEFORE SOMEONE IS HELD ACCOUNTABLE???????????
NHTSA ODI #10851427
98,000 miles · Mar 10, 2016
Electrical System
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHILE PARKED IN THE GARAGE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. TH…
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TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHILE PARKED IN THE GARAGE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
NHTSA ODI #10846042
130,000 miles · Mar 8, 2016
Electrical System
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE ELECTRONIC DASHBOARD FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
NHTSA ODI #10845580
55,000 miles · Jan 18, 2016
Power TrainSteering
WHILE DRIVING THE CAR THE CAR LOOSES THE ABILITY TO STEER AND DROPS INTO NEUTRAL. THE DEALERSHIP SWEARS THAT THEY CAN'T DUPLICATE THE PROBLEM. I TOOK IT IN FOR THE N23 RECALL TODAY AND AS I WAS DRIVING INTO THE DEALERSHIP IT HAPPENED AGAIN - YET THEY STILL COULDN'T DUPLICATE THE PROBLEM. NOW I'M WORRIED THAT MY 4WD WON'T WORK
NHTSA ODI #10820838
45,000 miles · Dec 11, 2015
Unknown Or Other
DRIVER-SIDE AND PASSENGER-SIDE INTERIOR DOOR HANDLES BOTH (AT DIFFERENT TIMES) JUST BROKE FOR NO REASON AND STARTED CRUMBLING IN PIECES. IT STARTED ABOUT A YEAR AGO. I ASKED ABOUT IT AT OUR DEALERSHIP. THEY INFORMED ME THERE WERE NO RECALLS OR ANYTHING. I LOOKED IT UP ONLINE AND SAW THAT THERE HAVE BEEN MANY JEEP CHEROKEES HAV…
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DRIVER-SIDE AND PASSENGER-SIDE INTERIOR DOOR HANDLES BOTH (AT DIFFERENT TIMES) JUST BROKE FOR NO REASON AND STARTED CRUMBLING IN PIECES. IT STARTED ABOUT A YEAR AGO. I ASKED ABOUT IT AT OUR DEALERSHIP. THEY INFORMED ME THERE WERE NO RECALLS OR ANYTHING. I LOOKED IT UP ONLINE AND SAW THAT THERE HAVE BEEN MANY JEEP CHEROKEES HAVING THIS SAME ISSUE AND NO ONE UNDERSTANDS WHY THERE HAS BEEN NO RECALL ON THIS COMMON PROBLEM. MY HANDLES HAVE GOTTEN SO BAD THAT I AM AFRAID OF THE SAFETY ISSUE FOR MY FAMILY AND I NOW. OF COURSE THE VEHICLE WAS STATIONARY, AS WE WERE TRYING TO GET OUT OF THE VEHICLE WHEN BOTH OF THE HANDLES DID THIS.
NHTSA ODI #10809751
61,780 miles · Nov 10, 2015
Engine
UPPER RADIATOR HOSE ELBOW FAILED ALLOWING IMMEDIATE LOSS OF ALL COOLANT FLUID. THE BARB ON THE END OF THE PLASTIC ELBOW BROKE OFF ALLOWING THE HOSE TO SLIP OFF THE ELBOW. THIS OCCURRED WHILE DRIVING AND RESULTED IN IMMEDIATE CHECK ENGINE LIGHT AND OVERHEATING OF ENGINE. THE DRIVING WAS BEING DONE BY A FIRESTONE TECHNICIAN THA…
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UPPER RADIATOR HOSE ELBOW FAILED ALLOWING IMMEDIATE LOSS OF ALL COOLANT FLUID. THE BARB ON THE END OF THE PLASTIC ELBOW BROKE OFF ALLOWING THE HOSE TO SLIP OFF THE ELBOW. THIS OCCURRED WHILE DRIVING AND RESULTED IN IMMEDIATE CHECK ENGINE LIGHT AND OVERHEATING OF ENGINE. THE DRIVING WAS BEING DONE BY A FIRESTONE TECHNICIAN THAT WAS TEST DRIVING THE VEHICLE AFTER A FRONT END ALIGNMENT. BASED ON COMMENTS BY OTHER OWNERS OF THE SAME VEHICLE THIS IS A COMMON OCCURRENCE ( HTTP://WWW.CHEROKEESRT8.COM/FORUMS/SHOWTHREAD.PHP?T=50508).
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Air Bags:frontal
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Electrical System:wiring
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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