VEHICLE SHIFTS INTO LOWER2ND GEAR WHILE DRIVING AT HIGHWAY SPEEDS ACCORDING TO OWNERS MANUAL THIS IS CALLED LIMP MODE AND NEEDS TO BE STOPPED PLACED IN PARK AND TURN IGNITION OFF AND RESTARTED TO CONTINUE DRIVING THIS HAS HAPPENED TO ME AND OTHERS
2009 Jeep Grand Cherokee
Owner reports · Recalls · Investigations
Fewer warning signs than most model years
Owner complaints for the 2009 Jeep Grand Cherokee are lower than the model-year median of 726.
About this comparison →How this year compares
Owner complaints by model year
Compare all Grand Cherokee years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
113 reports with mileage · 25 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
138 reportsTRANSMISSION WILL DISENGAGE WHILE DRIVING AT ANY GIVEN SPEED. THE ONLY WAY TO CORRECT IT IS TO COAST TO A STOP, PUT THE TRANSMISSION IN PARK THEN SHUT OFF THE ENGINE AND RESTART. ONLY THEN WILL CAR BECOME DRIVABLE AGAIN. THIS IS EXTREMELY HAZARDOUS WHEN ON THE INTERSTATE OR EXPRESSWAY. CHECK ENGINE LIGHT COMES ON AND A CODE …
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TRANSMISSION WILL DISENGAGE WHILE DRIVING AT ANY GIVEN SPEED. THE ONLY WAY TO CORRECT IT IS TO COAST TO A STOP, PUT THE TRANSMISSION IN PARK THEN SHUT OFF THE ENGINE AND RESTART. ONLY THEN WILL CAR BECOME DRIVABLE AGAIN. THIS IS EXTREMELY HAZARDOUS WHEN ON THE INTERSTATE OR EXPRESSWAY. CHECK ENGINE LIGHT COMES ON AND A CODE P2767 IS ALWAYS PRESENT WHEN THIS OCCURS. MY JEEP MECHANIC SAYS ITS AN EXPENSIVE REPAIR AS THE TRANSMISSION HAS AN INTERNAL SERVO SHORT AND HAS TO BE DISASSEMBLED TO REPAIR IT. MY JEEP ONLY HAS 56,685 ON THE ODOMETER. NOT COVERED UNDER WARRANTY AND I AM TOLD IS A COMMON PROBLEM WITH THIS MODEL TRANSMISSION. SOMEONE IS GOING TO GET KILLED TRYING TO COAST TO A STOP OR ACCELERATING TO GET ONTO A INTERSTATE WHEN THE TRANSMISSION SHUTS DOWN. HAPPENS AT ANY SPEED. TURNING, GOING STRAIGHT, HIGHWAY OR RURAL ROADS, BUMPS OR NO BUMPS, UPHILL OR DOWNHILL. COMES WITHOUT WARNING. ENGINE RPMS INCREASE BUT CAR IS JUST COASTING.
MY VEHICLE IS A 2009 WITH THE EXACT ISSUE AS THE 2010. PLEASE REFERENCE BELOW FOR SAFETY RECALL/CONCERN: NHTSA CAMPAIGN NUMBER: 10V200000 REMEDY: DEALERS WILL INSPECT AND REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 23, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-140…
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MY VEHICLE IS A 2009 WITH THE EXACT ISSUE AS THE 2010. PLEASE REFERENCE BELOW FOR SAFETY RECALL/CONCERN: NHTSA CAMPAIGN NUMBER: 10V200000 REMEDY: DEALERS WILL INSPECT AND REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 23, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. NOTES: CHRYSLER'S RECALL CAMPAIGN NUMBER IS K08. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV . HTTP://WWW-ODI.NHTSA.DOT.GOV/OWNERS/...OD_IDS=781815#
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE FRONT DRIVER'S SIDE TIRE LOST AIR QUICKLY AND ABRUPTLY. THE CONTACT PULLED OVER AND NOTICED THAT THE VALVE STEM ON THE TIRE HAD FAILED AND FRACTURED APART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED …
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TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE FRONT DRIVER'S SIDE TIRE LOST AIR QUICKLY AND ABRUPTLY. THE CONTACT PULLED OVER AND NOTICED THAT THE VALVE STEM ON THE TIRE HAD FAILED AND FRACTURED APART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VALVE STEMS ON THE VEHICLE HAD FAILED AND NEEDED TO BE REPLACED. THE FAILURE RECURRED ONE OTHER TIME, WITH THE REAR DRIVER'S SIDE TIRE. THE CONTACT SPOKE TO WORLD JEEP CHRYSLER DODGE RAM 681 SHREWSBURY AVE, SHREWSBURY, NJ 07702 WHO STATED THAT THE CONTACT SHOULD SPEAK TO GOODYEAR, THE TIRE MANUFACTURER. THE TIRE MANUFACTURER STATED THAT THE CONTACT SHOULD SPEAK TO THE VEHICLE MANUFACTURER AS THEY WERE NOT RESPONSIBLE FOR THE VALVE STEMS OR RIMS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, STATED THAT THEY KNEW NOTHING ABOUT THE MATTER, AND PROVIDED THE NUMBER TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 102,850. UPDATED 10/05/17*LJ *TR
4 ISSUES: 1.VEHICLE WILL NOT RESTART RIGHT AWAY AFTER THE KEY FOB HAS BEEN TURNED OFF AND SOMETIMES I HAVE TO GET OUT AND DISENGAGE THE BATTERY FOR IT TO START AGAIN. 2. KEY FOB WILL COME OUT OF IGNITION WHEN IT IS TURNED TO ACCESSORY. 4. KEY FOB IS ABLE TO COME OUT WHEN VEHICLE IS RUNNING. 3. SOMETIMES KEY WILL NOT COME …
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4 ISSUES: 1.VEHICLE WILL NOT RESTART RIGHT AWAY AFTER THE KEY FOB HAS BEEN TURNED OFF AND SOMETIMES I HAVE TO GET OUT AND DISENGAGE THE BATTERY FOR IT TO START AGAIN. 2. KEY FOB WILL COME OUT OF IGNITION WHEN IT IS TURNED TO ACCESSORY. 4. KEY FOB IS ABLE TO COME OUT WHEN VEHICLE IS RUNNING. 3. SOMETIMES KEY WILL NOT COME OUT OF IGNITION IF IT LOCKS UP. THERE ARE RECALLS ON THIS PROBLEM WITH JEEPS BUT FOR SOME REASON NOT MY VEHICLE. I DID HAVE IT FIXED AT THE JEEP DEALER BUT IT IS DOING THE SAME THING AFTER $600.00 . THIS IS A SAFETY FEATURE WHEN THE KEY COMES OUT OF THE IGNITION BEFORE TURNING VEHICLE OFF.
MY VEHICLE HAS UNDER 65K MILES AND HAS GONE THROUGH 3 RACK AND PINION UNITS UNDER WARRANTY. THEY GO OUT EVERY 20K MILES OR SO. EACH TIME THEY DO, STEERING BECOMES LOOSE AND UNPREDICTABLE AND HAS THE POTENTIAL TO CAUSE A LOSS OF CONTROL OF THE VEHICLE. THIS ISSUE IS NOT UNIQUE TO MY VEHICLE AS I HAVE READ OF MANY OTHERS HAVING TH…
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MY VEHICLE HAS UNDER 65K MILES AND HAS GONE THROUGH 3 RACK AND PINION UNITS UNDER WARRANTY. THEY GO OUT EVERY 20K MILES OR SO. EACH TIME THEY DO, STEERING BECOMES LOOSE AND UNPREDICTABLE AND HAS THE POTENTIAL TO CAUSE A LOSS OF CONTROL OF THE VEHICLE. THIS ISSUE IS NOT UNIQUE TO MY VEHICLE AS I HAVE READ OF MANY OTHERS HAVING THE SAME ISSUE. THE MANUFACTURER REFUSES TO ADDRESS THE CORE ISSUE, THE RACK AND PINION UNIT IN THIS VEHICLE IS PRONE TO FAILURE AND NEEDS TO BE PERMANENTLY ADDRESSED. MY CURRENT RACK AND PINION UNIT WAS REPLACE JUST OVER A YEAR AGO, LESS THAN 6000 MILES AND IS ALREADY FAILING AGAIN. UNFORTUNATELY I DID NOT MAINTAIN ALL OF MY DOCUMENTATION AS I HAD NO IDEA THIS WOULD BE AN ONGOING CONCERN.
EVERY TIME I FUEL MY CAR FUEL BACKS UP THE THE FUEL FILLER NECK AND SPILLS ALL OVER THE GROUND THIS SEEM TO BE A PROBLEM NOT ONLY IN JEEP CHEROKEES BUT IN THE WRANGLER TOO FROM WHAT I UNDERSTAND THIS IS A EVERY FUEL UP ONGOING PROBLEM
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN THE PARK POSITION WITH THE KEYS OUT OF THE IGNITION, IT BEGAN TO INDEPENDENTLY ROLL BACKWARDS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYST…
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TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN THE PARK POSITION WITH THE KEYS OUT OF THE IGNITION, IT BEGAN TO INDEPENDENTLY ROLL BACKWARDS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN). THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.
CAR IN PARK, REMAINS ON AFTER KEY HAS BEEN TURNED OFF AND REMOVED. KEY IS NEW AND REPLACED THIS YEAR. APPEARS TO BE SOMETHING IN THE IGNITION/ELECTRICAL SYSTEM.
09 JEEP GRAND CHEROKEE ELECTRICAL ISSUE - SECOND OCCURRENCE: LOST ALL DASH GAUGES, SPEEDOMETER, LIGHTING, RADIO, TURN SIGNALS, NO BRAKE LIGHTS AND HEAT/AC WHILE DRIVING DOWN THE HIGHWAY. I TOOK THE VEHICLE IMMEDIATELY TO THE DEALER WITH THE ISSUE SHOWING. I WAS TOLD THAT SOMEONE WOULD LOOK AT THE VEHICLE, HOWEVER, I HAD TO LEAV…
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09 JEEP GRAND CHEROKEE ELECTRICAL ISSUE - SECOND OCCURRENCE: LOST ALL DASH GAUGES, SPEEDOMETER, LIGHTING, RADIO, TURN SIGNALS, NO BRAKE LIGHTS AND HEAT/AC WHILE DRIVING DOWN THE HIGHWAY. I TOOK THE VEHICLE IMMEDIATELY TO THE DEALER WITH THE ISSUE SHOWING. I WAS TOLD THAT SOMEONE WOULD LOOK AT THE VEHICLE, HOWEVER, I HAD TO LEAVE THE VEHICLE WITH THE DEALER OVERNIGHT. IT APPEARS THE DEALER DID NOT LOOK AT THE VEHICLE UNTIL THE NEXT DAY. DEALER RETURNED THE VEHICLE UNABLE TO DETERMINE THE PROBLEM. TOLD TO BRING THE VEHICLE BACK WHEN THE PROBLEM OCCURS AGAIN. THIS IS A SAFETY ISSUE WHICH COULD HAVE RESULTED IN AN ACCIDENT. THE VEHICLE SHOULD BE RECALLED FOR SAFETY CONCERNS. THIS IS MY SECOND COMPLAINT TO NHTSA.
Official recalls
213V175000 · Electrical System; Power Train:transfer Case (4-WHEEL Drive)
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
09V118000 · Air Bags; Air Bags:frontal; Electrical System:wiring
Apr 9, 2009
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Air Bags:frontal
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Electrical System:wiring
CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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