NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
2,051 reports55,000 miles · Jan 5, 2017
Structure
PLEASE SAVE THE CHILDREN! THE FRONT PASSENGER SIDE AND BOTH REAR PASSENGER INTERIOR DOOR HANDLE LATCHES DON'T FUNCTION AND NO ONE CAN GET OUT OF THE VEHICLE. ONLY THE DRIVER CAN EXIT THE VEHICLE. MY HUSBAND CARPOOLS OUR CHILD AND NEIGHBORHOOD CHILDREN TO SCHOOL. WE TOOK OUR CAR INTO GET IT REPAIRED AT TALLAHASSEE DODGE CHRYS…
Read full complaint
PLEASE SAVE THE CHILDREN! THE FRONT PASSENGER SIDE AND BOTH REAR PASSENGER INTERIOR DOOR HANDLE LATCHES DON'T FUNCTION AND NO ONE CAN GET OUT OF THE VEHICLE. ONLY THE DRIVER CAN EXIT THE VEHICLE. MY HUSBAND CARPOOLS OUR CHILD AND NEIGHBORHOOD CHILDREN TO SCHOOL. WE TOOK OUR CAR INTO GET IT REPAIRED AT TALLAHASSEE DODGE CHRYSLER JEEP TODAY AND THEY QUOTED US $650 PER DOOR OR $1,950. THE BLUE BOOK VALUE OF THE CAR IS LESS THAN THAT. WHY IS THERE NOT AN NHTSB RECALL ON THESE? I'VE SEEN THOUSANDS OF COMPLAINS ONLINE. PLEASE HELP! THIS IS MADNESS! IT IS AN OBVIOUS DEFECT. IF YOU REVIEW THE COMPLAINTS, YOU WILL SEE THAT MOST OF THOSE AFFECTED HAVE LOST FUNCTIONALITY IN ALL FOUR DOORS AND THE DRIVER CAN'T EVEN GET OUT OF THE CAR. WE ARE, UNFORTUNATELY, WAITING FOR THAT TO HAPPEN, AS WELL. THANK YOU, KINDLY, FOR YOUR CONSIDERATION. THE VEHICLE WAS STATIONARY, AS WE WERE TRYING TO EXIT THE CAR. *TR
NHTSA ODI #10939962
120,000 miles · Dec 31, 2016
Unknown Or Other
ALL 4 INTERIOR DOOR OPENING HANDLES BREAKING/FAILING: 1 REAR DOOR TOTALLY INOPERABLE. THIS IS A DANGEROUS SAFETY ISSUE ' IF HANDLES BREAK OR ARE INOPERABLE IN CERTAIN EMERGENCY SITUATIONS, PASSENGERS MAY NOT BE ABLE TO EXIT THE VEHICLE, CAUSING SERIOUS INJURY OR DEATH! MANUFACTURER CHARGE TO REPLACE/REPAIR HANDLES IS PROHIBITIVE…
Read full complaint
ALL 4 INTERIOR DOOR OPENING HANDLES BREAKING/FAILING: 1 REAR DOOR TOTALLY INOPERABLE. THIS IS A DANGEROUS SAFETY ISSUE ' IF HANDLES BREAK OR ARE INOPERABLE IN CERTAIN EMERGENCY SITUATIONS, PASSENGERS MAY NOT BE ABLE TO EXIT THE VEHICLE, CAUSING SERIOUS INJURY OR DEATH! MANUFACTURER CHARGE TO REPLACE/REPAIR HANDLES IS PROHIBITIVELY EXPENSIVE
NHTSA ODI #10938920
81,000 miles · Dec 30, 2016
Exterior LightingStructure
ISSUE 1 - ALL THE INTERNAL DOOR HANDLED HAVE BROKEN. THIS LIMITS PASSENGER EGRESS IN THE EVEN OF AN ACCIDENT. ISSUE 2 - THIS PAST WEEKEND ALL THE LIGHTS ON THE CAR FLICKERED AND BRIEFLY TURNED OFF WHILE DRIVING AT NIGHT ON THE HIGHWAY. THIS INCLUDES THE HEADLIGHTS, PARKING LIGHTS, FOG LIGHTS, AND ALL INTERIOR LIGHTS. IT APPE…
Read full complaint
ISSUE 1 - ALL THE INTERNAL DOOR HANDLED HAVE BROKEN. THIS LIMITS PASSENGER EGRESS IN THE EVEN OF AN ACCIDENT. ISSUE 2 - THIS PAST WEEKEND ALL THE LIGHTS ON THE CAR FLICKERED AND BRIEFLY TURNED OFF WHILE DRIVING AT NIGHT ON THE HIGHWAY. THIS INCLUDES THE HEADLIGHTS, PARKING LIGHTS, FOG LIGHTS, AND ALL INTERIOR LIGHTS. IT APPEARS THERE IS A KNOWN PROBLEM WITH THE LIGHT SWITCH MECHANISM IN THE MULTI FUNCTION TURN SIGNAL ASSEMBLY. THIS PRESENT A VERY DANGEROUS SITUATION IF TRAVELING ON A TWO LANE RURAL ROAD. *TR
NHTSA ODI #10938734
Mileage unknown · Dec 25, 2016
Structure
THE INTERIOR DOOR HANDLES BROKE ON ALL 4 DOORS .THREE OUT OF 4 DOORS NO LONGER OPEN.I HAVE TO PUT DOWN MY WINDOW TO OPEN THE DOOR FROM THE OUTSIDE OR I HAVE SOMEONE OPEN IT FOR ME FROM THE OUTSIDE.I FEEL THIS IS A SAFETY ISSUE BECAUSE I CAN'T GET OUT OF MY VEHICLE QUICKLY IF THERE IS EVER AN EMERGENCY.
NHTSA ODI #10937391
280,000 miles · Dec 23, 2016
Power Train
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY AND HESITATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 280,000.
NHTSA ODI #10937199
150,000 miles · Dec 23, 2016
Unknown Or OtherInjury
HATCHBACK FAILED TO STAY OPENED AND SLAMMED ON HAND. THIS IS THE SECOND TIME THIS HAPPENED WITH THIS VEHICLE. HAD HATCHBACK CYLINDER REPLACED AFTER FIRST TIME BY DEALER. NO INJURY FIRST TIME. SECOND TIME MEDICAL EXPENSES. NEEDS TO BE REPLACED AGAIN. VEHICLE WAS STATIONARY BOTH TIMES IN DRIVEWAY.
NHTSA ODI #10937187
Mileage unknown · Dec 9, 2016
Structure
ALL OF OUR INTERIOR DOOR HANDLES HAVE CRACKED AND THE DRIVERS SIDE NO LONGER WORKS. EACH IS CRACKING IN THE SAME WAY LEADING ME TO BELIEVE IT IS AN ENGINEERING PROBLEM NOT JUST A REGULAR USE PROBLEM. WE CAN NO LONGER GET IN OR OUT OF THE VEHICLE FROM THE DRIVERS POSITIION.
NHTSA ODI #10934178
Mileage unknown · Dec 1, 2016
Air BagsPower TrainVisibility/wiper
MY AIRBAG LIGHT HAS COME ON AND IT, HAS ME SCARE OF WHAT MIGHT HAPPEN AND MY TRUCK DRIVES LIKE IT HAS A TRANSMISSION PROBLEM. IT TAKES A WHILE CHANGING GEAR MY STEERING WHEEL MAKE A LOUD CLICKING SOUND AS I TURN.. WHILE DRIVING TURNING. THERE ARE SO MANY PROBLEMS WITH THIS TRUCK FROM DAY ONE.. *TR
NHTSA ODI #10929474
Mileage unknown · Nov 14, 2016
Service BrakesSteering
REMEDY: CHRYSLER INTENDS TO REPAIR VEHICLES FREE OF CHARGE (PARTS AND LABOR). HOWEVER, THE PART REQUIRED TO PROVIDE A PERMANENT REMEDY FOR THIS CONDITION IS CURRENTLY NOT AVAILABLE. CHRYSLER IS MAKING EVERY EFFORT TO PROVIDE THE PART AS QUICKLY AS POSSIBLE. ****THIS WAS 2014, NO UPDATES SO FAR AS TO PARTS BEING AVAILABLE. TW…
Read full complaint
REMEDY: CHRYSLER INTENDS TO REPAIR VEHICLES FREE OF CHARGE (PARTS AND LABOR). HOWEVER, THE PART REQUIRED TO PROVIDE A PERMANENT REMEDY FOR THIS CONDITION IS CURRENTLY NOT AVAILABLE. CHRYSLER IS MAKING EVERY EFFORT TO PROVIDE THE PART AS QUICKLY AS POSSIBLE. ****THIS WAS 2014, NO UPDATES SO FAR AS TO PARTS BEING AVAILABLE. TWO YEARS IS NOT TIMELY.
NHTSA ODI #10925928
116,000 miles · Nov 9, 2016
Seat BeltsUnknown Or Other
THE CENTER BACK SEAT SEATBELT WILL NOT COME LOOSE. IT IS TIGHTENED AND WILL NOT RETRACT. I HAVE TO PUT MY SIX YEAR OLD ON THE LEFT PASSENGER SIDE BECAUSE I CANNOT SEAT HER IN THE MIDDLE. IT'S CONCERNING IN THE EVENT OF AN ACCIDENT, MY CHILD IS SUSCEPTIBLE TO MORE INJURIES SINCE I CANNOT PROPERLY SEAT HER IN THE MIDDLE SEAT IN TH…
Read full complaint
THE CENTER BACK SEAT SEATBELT WILL NOT COME LOOSE. IT IS TIGHTENED AND WILL NOT RETRACT. I HAVE TO PUT MY SIX YEAR OLD ON THE LEFT PASSENGER SIDE BECAUSE I CANNOT SEAT HER IN THE MIDDLE. IT'S CONCERNING IN THE EVENT OF AN ACCIDENT, MY CHILD IS SUSCEPTIBLE TO MORE INJURIES SINCE I CANNOT PROPERLY SEAT HER IN THE MIDDLE SEAT IN THE BACK. ALSO, WHEN IT RAINS, THE CAR LEAKS INTO THE INSIDE. THIS HAS BEEN GOING ON FOR QUITE SOMETIME. I DON'T UNDERSTAND IT. I SPOKE WITH MY COUSIN WHO ALSO OWNS A BRAND NEW JEEP AND EVEN HERS DOES THIS AS WELL.
NHTSA ODI #10925276
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Illustration