NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
163 reportsClear category filter116,000 miles · Jun 12, 2015
Latches/locks/linkages
THE PLASTIC TRIM PANELS ON THE TWO PASSENGER DOORS BEGAN TO CRACK MAINLY AROUND THE DOOR HANDLE BUT IN OTHER PLACES ALSO. THEY CRACKED SO BADLY THAT THE DOOR HANDLE HAD NOTHING TO HOLD ON TO AND JUST FELL OFF. THE PASSENGERS CAN NOT GET OUT OF THE CAR FROM THE INSIDE. THIS IS A MAJOR SAFETY CONCERN. I DID CONTACT JEEP SEVERAL …
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THE PLASTIC TRIM PANELS ON THE TWO PASSENGER DOORS BEGAN TO CRACK MAINLY AROUND THE DOOR HANDLE BUT IN OTHER PLACES ALSO. THEY CRACKED SO BADLY THAT THE DOOR HANDLE HAD NOTHING TO HOLD ON TO AND JUST FELL OFF. THE PASSENGERS CAN NOT GET OUT OF THE CAR FROM THE INSIDE. THIS IS A MAJOR SAFETY CONCERN. I DID CONTACT JEEP SEVERAL TIMES BUT THEY ARE CLAIMING THIS IS NOT A DEFECT. PERHAPS ONE HANDLE FALLING OFF IS NOT A DEFECT BUT WHEN IT HAPPENS ON MULTIPLE HANDLES IN THE SAME CAR ANT TO MULTIPLE OWNERS, IT SURE SEEMS LIKE A DEFECT TO ME. BASED ON INFORMATION ON THE INTERNET, THIS PROBLEM IS FAR REACHING WITH THE DOOR TRIM PANELS ON JEEPS. UPDATED 04/12/2017*JS
NHTSA ODI #10724946
78,000 miles · May 26, 2015
Latches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR REAR AND DRIVER SIDE DOOR HANDLES FRACTURED AND SEPARATED FROM THE DOOR PANELS. THE REAR DOORS HAD TO BE OPENED WITH THE EXTERIOR DOOR HANDLES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MA…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR REAR AND DRIVER SIDE DOOR HANDLES FRACTURED AND SEPARATED FROM THE DOOR PANELS. THE REAR DOORS HAD TO BE OPENED WITH THE EXTERIOR DOOR HANDLES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. UPDATED 8/10/15*CN
NHTSA ODI #10721409
28,000 miles · Sep 15, 2014
Latches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER, FRONT PASSENGER, AND REAR PASSENGER SIDE DOOR HANDLES FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. UPDATED …
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER, FRONT PASSENGER, AND REAR PASSENGER SIDE DOOR HANDLES FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. UPDATED 10/30/14*LJ THE CONSUMER STATED 3 OUT OF 4 DOOR LOCKS WERE BROKEN AND CANNOT BE OPENED FROM THE INSIDE. UPDATED 04/27/2015 *JS
NHTSA ODI #10633269
90,000 miles · Aug 12, 2014
Latches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO OPEN. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEA…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO OPEN. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 01/23/15*LJ UPDATED 08/28/2017*CT
NHTSA ODI #10621724
Mileage unknown · Aug 1, 2014
Latches/locks/linkages
THE POWER LOCKS ARE SHAPED IN A WAY THAT IF YOU HAVE YOUR ARM RESTING ON IT, IT WILL PULL YOUR ARM SKIN IN AND LEAVE A WELT AND A BRUISE. I WAS RESTING MY ARM AND IT AUTOMATICALLY LOCKED, PINCHING MY ARM SO HARD THAT I HAD A WELT AND BRUISE....THIS ALSO HAS HAPPENED TO MY HUSBAND. *TR
NHTSA ODI #10618090
100,000 miles · Jun 10, 2014
Latches/locks/linkages
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT PASSENGER, REAR DRIVER AND REAR PASSENGER SIDE INTERIOR DOOR HANDLES WERE CRACKED AND THE DOORS COULD NOT BE OPENED FROM THE INSIDE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPA…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT PASSENGER, REAR DRIVER AND REAR PASSENGER SIDE INTERIOR DOOR HANDLES WERE CRACKED AND THE DOORS COULD NOT BE OPENED FROM THE INSIDE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10597437
90,000 miles · Apr 29, 2014
Latches/locks/linkages
ABOUT THREE WEEKS AGO MY 7 YEAR OLD GRANDDAUGHTER TRIED TO GET OUT OF THE JEEP AND DOOR HANDLE WAS PLASTIC WAS CRACKED AND JUST HANGING. THIS PAST WEEK END WHEN WE HAD THE GRANDCHILDREN AGAIN MY HUSBAND MENTIONED THE DOOR HANDLE WAS BROKEN AND COULD NOT EXIT THE VEHICLE FROM THAT DOOR. WE DECIDED TO LOOK AT ALL THE DOOR HANDLES …
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ABOUT THREE WEEKS AGO MY 7 YEAR OLD GRANDDAUGHTER TRIED TO GET OUT OF THE JEEP AND DOOR HANDLE WAS PLASTIC WAS CRACKED AND JUST HANGING. THIS PAST WEEK END WHEN WE HAD THE GRANDCHILDREN AGAIN MY HUSBAND MENTIONED THE DOOR HANDLE WAS BROKEN AND COULD NOT EXIT THE VEHICLE FROM THAT DOOR. WE DECIDED TO LOOK AT ALL THE DOOR HANDLES ARE ALL CRACKED AND BROKEN. I DECIDED TO RESEARCH ONLINE AND THIS PROBLEM HAS BEEN GOING ON AND NEGLECTED FOR YEARS. IF AN EMERGENCY OCCURRED WE WOULD BE TRAPPED IN THE VEHICLE. THIS IS A SAFETY HAZARD. I WAS VERY UPSET. WE PURCHASED THIS VEHICLE LESS THAN A YEAR AGO AND WAS IN EXCELLENT CONDITION BECAUSE HAD ONE OWNER. WHY WAS THIS NOT RECALLED, THE PLASTIC IS TOO THIN TO SUPPORT THE HANDLE!! *JS
NHTSA ODI #10585407
100,000 miles · Feb 18, 2014
Latches/locks/linkagesStructure
THE CHILD SAFETY LOCK ON THE DRIVERS SIDE REAR DOOR KEEPS MOVING TO UNLOCKED, MAKING THIS A SAFETY ISSUE BECAUSE A CHILD COULD OPEN THE DOOR FROM THE INSIDE WHILE THE CAR IS IN MOTION. *TR
NHTSA ODI #10564802
65,000 miles · Aug 29, 2012
Latches/locks/linkages
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOOR PANELS AND HANDLES WERE FRACTURED ON ALL FOUR DOORS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE DOOR PANELS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOOR PANELS AND HANDLES WERE FRACTURED ON ALL FOUR DOORS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE DOOR PANELS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
NHTSA ODI #10472908
60,000 miles · Jul 9, 2012
Latches/locks/linkages
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOOR HANDLE STARTED TO DEVELOP CRACKS, MAKING IT NEARLY IMPOSSIBLE TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT ALL FOUR DOOR PANELS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOOR HANDLE STARTED TO DEVELOP CRACKS, MAKING IT NEARLY IMPOSSIBLE TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT ALL FOUR DOOR PANELS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 120,000.
NHTSA ODI #10464728
Official recalls
3Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2005
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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