Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1890–25K
16025–50K
29250–75K
27175–100K
324100–150K
127150K+
1,363 reports with mileage · 688 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 927 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 405 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 253 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
82 crash reports24 fire reports50 injury reports
What owners actually said
2,051 reports
142,000 miles · Feb 2, 2017
Air BagsCrashInjury
TL* THE CONTACT OWNED A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE CONTACT ENCOUNTERED BLACK ICE ON THE ROAD. THE VEHICLE SKIDDED AND CRASHED INTO A GUARDRAIL AND A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT SUSTAINED A CONCUSSION, WHICH …
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TL* THE CONTACT OWNED A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE CONTACT ENCOUNTERED BLACK ICE ON THE ROAD. THE VEHICLE SKIDDED AND CRASHED INTO A GUARDRAIL AND A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT SUSTAINED A CONCUSSION, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
NHTSA ODI #10949036
165,000 miles · Jan 30, 2017
Electrical System
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. AFTER THE VEHICLE WAS TAKEN TO A DEALER FOR MUFFLER AND ENGINE REPAIRS, THE CONTACT STATED THAT THE KEY IGNITION WAS VERY TIGHT AND BENT THE KEY. THE CONTACT REACHED OUT TO THE DEALER AND WAS INFORMED THAT THE KEY WOULD HAVE TO BE BROKEN IN ORDER TO REPAIR THE IGNITION. THE MANUFA…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. AFTER THE VEHICLE WAS TAKEN TO A DEALER FOR MUFFLER AND ENGINE REPAIRS, THE CONTACT STATED THAT THE KEY IGNITION WAS VERY TIGHT AND BENT THE KEY. THE CONTACT REACHED OUT TO THE DEALER AND WAS INFORMED THAT THE KEY WOULD HAVE TO BE BROKEN IN ORDER TO REPAIR THE IGNITION. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 165,000.
NHTSA ODI #10948464
153,000 miles · Jan 21, 2017
Unknown Or Other
CLICKING IN DASHBOARD UPON START OF VEHICLE FOR APPROXIMATELY 2 MINUTES STRAIGHT. I HAVE BEEN TOLD THERE ARE MANY OTHER JEEP OWNERS DEALING WITH THE SAME ISSUE. IT COMES FROM THE HEATER FAN AREA. I WAS TOLD BY A MECHANIC "ITS WORKING NOW, ITS GOING TO BE EXPENSIVE WHEN IT GOES, AS IT'S LIKE $1000.00 TO TAKE THE DASH OFF".
NHTSA ODI #10946854
117,493 miles · Jan 18, 2017
Electrical System
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS OPERATED, ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EX…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS OPERATED, ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 117,493. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/07/17*LJ
NHTSA ODI #10946158
134,000 miles · Jan 17, 2017
Electrical System
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS STATIONARY, IT WOULD NOT START WHEN PROMPTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THERE WAS AN IGNITION SWITCH RECALL ON THE VEHICLE THAT HAD NOT YET BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS STATIONARY, IT WOULD NOT START WHEN PROMPTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THERE WAS AN IGNITION SWITCH RECALL ON THE VEHICLE THAT HAD NOT YET BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.
NHTSA ODI #10945728
135,000 miles · Jan 13, 2017
Air Bags
TAKATA RECALL DEFECTIVE/FAULTY AIR BAGS. AIR BAG LIGHT RANDOMLY GOES ON AND OFF, ACTIVATING OR TURNING OFF THE AIRBAGS
NHTSA ODI #10944968
160,000 miles · Jan 12, 2017
Air Bags
AIRBAG LIGHT HAS COME ON AND THE JEEP DEALERSHIP WANTS TO CHARGE ME A FEE FOR THEM TO LOOK AT IT AND THEN FIX THE ISSUE. I HAVE READ ON MULTIPLE SITES THAT THIS IS A REOCCURRING ISSUE WITH MY SPECIFIC MODEL AND YEAR. JEEP WANTS TO CHARGE ITS CUSTOMERS A FEE TO PROPERLY MAINTAIN A SAFETY FUNCTION THE VEHICLE THAT WOULD SAVE …
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AIRBAG LIGHT HAS COME ON AND THE JEEP DEALERSHIP WANTS TO CHARGE ME A FEE FOR THEM TO LOOK AT IT AND THEN FIX THE ISSUE. I HAVE READ ON MULTIPLE SITES THAT THIS IS A REOCCURRING ISSUE WITH MY SPECIFIC MODEL AND YEAR. JEEP WANTS TO CHARGE ITS CUSTOMERS A FEE TO PROPERLY MAINTAIN A SAFETY FUNCTION THE VEHICLE THAT WOULD SAVE THEIR LIVES IN THE CASE OF AN ACCIDENT.
NHTSA ODI #10944517
150,000 miles · Jan 10, 2017
Electrical System
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SECURITY MODE FAILED, WHICH PREVENTED THE VEHICLE FROM STARTING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. T…
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TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SECURITY MODE FAILED, WHICH PREVENTED THE VEHICLE FROM STARTING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10944138
Mileage unknown · Jan 10, 2017
Electrical System
IT IS UNKNOWN AT THIS TIME WHAT IS CAUSING ALL THESE LIGHTS TO COME ON WHEN THE CAR IS TURNED ON AND IDLING. LOOKED ON THE INTERNET QUITE A FEW OTHER PEOPLE HAD EXPERIENCED THE SAME PROBLEM SOME STILL COULDN'T FIGURE OUT WHAT IT WAS WHEN THEY TOOK IT TO THE AUTO MECHANIC SHOPS. WAS WONDERING IF THIS WAS PART OF A RECALL. THIS CO…
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IT IS UNKNOWN AT THIS TIME WHAT IS CAUSING ALL THESE LIGHTS TO COME ON WHEN THE CAR IS TURNED ON AND IDLING. LOOKED ON THE INTERNET QUITE A FEW OTHER PEOPLE HAD EXPERIENCED THE SAME PROBLEM SOME STILL COULDN'T FIGURE OUT WHAT IT WAS WHEN THEY TOOK IT TO THE AUTO MECHANIC SHOPS. WAS WONDERING IF THIS WAS PART OF A RECALL. THIS COULD CAUSE AN ACCIDENT WHEN YOU LOSE POWER AND YOU'RE DRIVING DOWN THE STREET. THIS STARTED HAPPENING A COUPLE OF DAYS AGO. *TR
NHTSA ODI #10944117
46,838 miles · Jan 7, 2017
Power TrainInjury
"UNINTENDED POWER ROLL-AWAY IN REVERSE AFTER PARKING JEEP GRANDE CHEROKEE" 6CLY. VEHICLE ENGINE RUNNING AND IN PARK. DRIVER OPENED DOOR TO EXIT AND VEHICLE BEGAN TO TRAVEL BACKWARD UNDER POWER OF ENGINE ON LEVEL SURFACE. THE OPEN DOOR KNOCKED DRIVER DOWN ON FLAT CONCRETE CARPORT AND LEFT FRONT WHEEL RAN OVER DRIVER IN THE PRO…
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"UNINTENDED POWER ROLL-AWAY IN REVERSE AFTER PARKING JEEP GRANDE CHEROKEE" 6CLY. VEHICLE ENGINE RUNNING AND IN PARK. DRIVER OPENED DOOR TO EXIT AND VEHICLE BEGAN TO TRAVEL BACKWARD UNDER POWER OF ENGINE ON LEVEL SURFACE. THE OPEN DOOR KNOCKED DRIVER DOWN ON FLAT CONCRETE CARPORT AND LEFT FRONT WHEEL RAN OVER DRIVER IN THE PROCESS. 76 YR OLD WOMAN - BREAKING HER LEGS AND HEAD INJURY. THE EVENT WAS WITNESSED BY HUSBAND WHO JUMPED IN CAR TO STOP IT BY CUTTING ENGINE OFF AND RETURNING SHIFT LEVER TO PARK. VEHICLE WAS STATIONARY ON FLAT CONCRETE CAR PORT OF HOME. MY RESEARCH TOOK ME TO NHTSA ODI RESUME EA0-017 OPENED 11-1-01. VEHICLE WAS IN RECALL UNTIL 2004 FOR THE VERY PROBLEM DESCRIBE ABOVE.
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.
Consequence & remedy
Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
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