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2020 Jeep Compass

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Jeep Compass do not stand out strongly from the model-year median of 126.

About this comparison →

When problems were reported

Mileage at the reported incident

Limited mileage data: 31 of 139 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 79 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 65 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports2 fire reports2 injury reports

Wheels complaints

4 reports
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Mileage unknown · Jul 27, 2026
SteeringSuspensionWheels

Within the first month of ownership I began hearing a noise from the right front of the vehicle consistent with a brake or suspension issue. I reported this to the selling dealer repeatedly during that first month; it was not resolved. The noise continued and worsened over the following year, eventually also affecting the right …

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Within the first month of ownership I began hearing a noise from the right front of the vehicle consistent with a brake or suspension issue. I reported this to the selling dealer repeatedly during that first month; it was not resolved. The noise continued and worsened over the following year, eventually also affecting the right rear. At approximately 20,000 miles, an independent licensed inspection mechanic found that the right front inner tie rod required replacement due to significant wear, and the right rear wheel bearing also required replacement. The vehicle failed state safety inspection as a result of these findings. The mechanic noted the repair scope required disassembly of the steering column, indicating a defect beyond routine wear for the vehicle's age/mileage. Given that these are safety-critical steering and wheel components, the vehicle has been taken off the road entirely pending repair, out of concern that continued driving could result in loss of steering control. The vehicle is available for inspection upon request. A written statement from the inspecting mechanic documenting these findings is available.

NHTSA ODI #11752965

Mileage unknown · Sep 30, 2025
Wheels

Subject: Complaint Against American Warranty – Tire & Rim Coverage To Whom It May Concern, I am filing this complaint against American Warranty (1-800-346-6469) regarding my tire and rim coverage for my 2020 Jeep Compass (VIN: [XXX] , Mileage: 49,000). The titled vehicle is in my name, [XXX] , [XXX] . On June 26, 2025, I drop…

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Subject: Complaint Against American Warranty – Tire & Rim Coverage To Whom It May Concern, I am filing this complaint against American Warranty (1-800-346-6469) regarding my tire and rim coverage for my 2020 Jeep Compass (VIN: [XXX] , Mileage: 49,000). The titled vehicle is in my name, [XXX] , [XXX] . On June 26, 2025, I dropped off my Jeep for warranty service. Since then, I have been without a vehicle, and my claim has been mishandled at every step. 1.Unprofessional and rude treatment – When I attempted to conference call with the Harr dealership manager and the warranty department, the representative hung up on both of us, saying they “already knew about the case” and that I had to wait. Their tone has been dismissive and rude throughout my calls. 2.Delays and lack of resolution – After more than three months, my claim is still unresolved. I purchased extended warranty coverage specifically to avoid these issues, yet I have been left without a vehicle all this time. 3.Rental car denied – Despite repeated requests, I was told I am not entitled to a rental while my Jeep is undriveable due to warranty issues. 4.Improper rim handling and poor repair coordination – The warranty company appointed Alloy Wheel Repair Specialist (Contact: Shaundolyn Whittle, shaundolynwhittle@alloywheel.com, 877-743-2977) to attempt repairs. My rims were removed and remounted multiple times, leaving them scratched and further damaged. •Additionally, Elite Wheels (Contact: Nick, 518-579-9260, Claim #[XXX]) was also involved in the process. This created confusion and additional delays. 5.Additional out-of-pocket charges – Harr Jeep (114 Gold Star Blvd, Worcester, MA – Contact: Christian Aylward, 508-471-2625) has had to diagnose my vehicle several times to provide information to the warranty department. I am now being told I must pay these charges, as the warranty company refuses to cover them. This has caused me severe incon INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11690675

Mileage unknown · Mar 15, 2023
Electrical SystemEngineWheels

Electronic Malfunctions The Jeep completely turn off. Energy lights did not turned on both batteries died. Unable to move the car to “N” to move it out of the freeway. CHP used flares to detour the traffic. Could have been a feral accident due to the electrical turning completely off on the freeway

NHTSA ODI #11512071

Mileage unknown · Aug 31, 2022
Electrical SystemEngineWheels

Second time vehicle refuses to turn on. Purchased a "New" battery from the dealership and just a few months later the vehicle refused to turn on once again. According to the dealership the electrical wires were burnt out by the computer in my jeep. Tire pressure on my vehicle are always incorrect and I have purchased fo…

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Second time vehicle refuses to turn on. Purchased a "New" battery from the dealership and just a few months later the vehicle refused to turn on once again. According to the dealership the electrical wires were burnt out by the computer in my jeep. Tire pressure on my vehicle are always incorrect and I have purchased four sets of new tires trying to correct this error. First claim filed with Jeep case number: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI #11482250

Official recalls

1

20V208000 · Visibility:windshield Wiper/washer:linkages

Apr 9, 2020

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.

Consequence & remedy

Consequence: Reduced visibility increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE22013 · False Overheat Leading To Loss Of Motive Power

Opened Dec 2, 2022 · Closed Dec 10, 2023

Status: closed (inferred from source dates) · Engine; Engine And Engine Cooling

On December 2, 2022, the Office of Defects Investigation (ODI) opened PE22-013 to investigate allegations of loss of motive power accompanied by high coolant temperature messages on the dashboard of Model Year 2019-2020 Jeep Compass vehicles. At the time this investigation was opened, ODI was aware of fifteen Vehicle Owner Questionnaires (VOQs) for Model Year (MY) 2019-2020 Jeep Compass vehicles alleging a loss of motive power (LOMP) while driving.  The LOMP events were often accompanied by a high coolant temperature or coolant temperature too high message appearing on the dashboard of the vehicle.  In most incidents, the high coolant temperature or coolant temperature too high dashboard messages spontaneously self-corrected or were corrected after the vehicle was stopped and restarted. One complainant alleged no immediate restart, and the vehicle was towed.  A Preliminary Evaluation (PE) was opened to assess the frequency and potential safety consequences of these engine shut down events. On January 19th, 2023, ODI sent an information request letter to Fiat Chrysler US LLC (FCA) requesting pertinent information on the subject 2019-2020 Jeep Compass vehicles.  FCA provided its full response on March 2nd, 2023.  ODI has reviewed the information FCA provided as well as new reports submitted to NHTSA’s Vehicle Owner Questionnaire database.  Based on a review of available information, ODI has identified 173 subject vehicles that likely experienced a shutdown event associated with the high coolant temperature or coolant temperature too high dashboard messages.  ODI found the 2019 Model Year (MY) Jeep Compass as having the highest failure rate while also being the oldest group of vehicles in this investigation.  The 2019 Jeep Compass vehicles that experienced a failure represent an incident rate of about 0.09%.  The 2020 Jeep compass vehicles that experienced a failure represent an incident rate of about 0.04%.  After reviewing the information available at this time, ODI identified one allegation of a crash and no allegations of injury, fire, or fatality.  The alleged crash occurred at a stop light and was able to be restarted immediately. In its response to ODI, FCA provided its assessment of the alleged defect in the subject vehicles.  FCA believes the alleged defect does not pose an unreasonable risk to motor vehicle safety.  FCA stated that allegations related to this investigation involve the vehicle notifying the driver of an overheat condition, via a message and telltale lights, followed by an engine shutdown.  FCA goes on to say that once the engine shuts down, the driver is instructed via an instrument cluster message to place the vehicle in park.  After the vehicle is placed in park, it can then be restarted and immediately driven with no issues.  This is consistent with ODI’s observations. Based on the analysis conducted by ODI indicating a low failure rate and given that the vehicles normally can be re-started immediately after the shutdown event, this investigation is closed.  The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. NHTSA reserves the right take additional actions if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (2)

Engine And Engine Cooling

On December 2, 2022, the Office of Defects Investigation (ODI) opened PE22-013 to investigate allegations of loss of motive power accompanied by high coolant temperature messages on the dashboard of Model Year 2019-2020 Jeep Compass vehicles. At the time this investigation was opened, ODI was aware of fifteen Vehicle Owner Questionnaires (VOQs) for Model Year (MY) 2019-2020 Jeep Compass vehicles alleging a loss of motive power (LOMP) while driving.  The LOMP events were often accompanied by a high coolant temperature or coolant temperature too high message appearing on the dashboard of the vehicle.  In most incidents, the high coolant temperature or coolant temperature too high dashboard messages spontaneously self-corrected or were corrected after the vehicle was stopped and restarted. One complainant alleged no immediate restart, and the vehicle was towed.  A Preliminary Evaluation (PE) was opened to assess the frequency and potential safety consequences of these engine shut down events. On January 19th, 2023, ODI sent an information request letter to Fiat Chrysler US LLC (FCA) requesting pertinent information on the subject 2019-2020 Jeep Compass vehicles.  FCA provided its full response on March 2nd, 2023.  ODI has reviewed the information FCA provided as well as new reports submitted to NHTSA’s Vehicle Owner Questionnaire database.  Based on a review of available information, ODI has identified 173 subject vehicles that likely experienced a shutdown event associated with the high coolant temperature or coolant temperature too high dashboard messages.  ODI found the 2019 Model Year (MY) Jeep Compass as having the highest failure rate while also being the oldest group of vehicles in this investigation.  The 2019 Jeep Compass vehicles that experienced a failure represent an incident rate of about 0.09%.  The 2020 Jeep compass vehicles that experienced a failure represent an incident rate of about 0.04%.  After reviewing the information available at this time, ODI identified one allegation of a crash and no allegations of injury, fire, or fatality.  The alleged crash occurred at a stop light and was able to be restarted immediately. In its response to ODI, FCA provided its assessment of the alleged defect in the subject vehicles.  FCA believes the alleged defect does not pose an unreasonable risk to motor vehicle safety.  FCA stated that allegations related to this investigation involve the vehicle notifying the driver of an overheat condition, via a message and telltale lights, followed by an engine shutdown.  FCA goes on to say that once the engine shuts down, the driver is instructed via an instrument cluster message to place the vehicle in park.  After the vehicle is placed in park, it can then be restarted and immediately driven with no issues.  This is consistent with ODI’s observations. Based on the analysis conducted by ODI indicating a low failure rate and given that the vehicles normally can be re-started immediately after the shutdown event, this investigation is closed.  The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. NHTSA reserves the right take additional actions if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine

On December 2, 2022, the Office of Defects Investigation (ODI) opened PE22-013 to investigate allegations of loss of motive power accompanied by high coolant temperature messages on the dashboard of Model Year 2019-2020 Jeep Compass vehicles. At the time this investigation was opened, ODI was aware of fifteen Vehicle Owner Questionnaires (VOQs) for Model Year (MY) 2019-2020 Jeep Compass vehicles alleging a loss of motive power (LOMP) while driving.  The LOMP events were often accompanied by a high coolant temperature or coolant temperature too high message appearing on the dashboard of the vehicle.  In most incidents, the high coolant temperature or coolant temperature too high dashboard messages spontaneously self-corrected or were corrected after the vehicle was stopped and restarted. One complainant alleged no immediate restart, and the vehicle was towed.  A Preliminary Evaluation (PE) was opened to assess the frequency and potential safety consequences of these engine shut down events. On January 19th, 2023, ODI sent an information request letter to Fiat Chrysler US LLC (FCA) requesting pertinent information on the subject 2019-2020 Jeep Compass vehicles.  FCA provided its full response on March 2nd, 2023.  ODI has reviewed the information FCA provided as well as new reports submitted to NHTSA’s Vehicle Owner Questionnaire database.  Based on a review of available information, ODI has identified 173 subject vehicles that likely experienced a shutdown event associated with the high coolant temperature or coolant temperature too high dashboard messages.  ODI found the 2019 Model Year (MY) Jeep Compass as having the highest failure rate while also being the oldest group of vehicles in this investigation.  The 2019 Jeep Compass vehicles that experienced a failure represent an incident rate of about 0.09%.  The 2020 Jeep compass vehicles that experienced a failure represent an incident rate of about 0.04%.  After reviewing the information available at this time, ODI identified one allegation of a crash and no allegations of injury, fire, or fatality.  The alleged crash occurred at a stop light and was able to be restarted immediately. In its response to ODI, FCA provided its assessment of the alleged defect in the subject vehicles.  FCA believes the alleged defect does not pose an unreasonable risk to motor vehicle safety.  FCA stated that allegations related to this investigation involve the vehicle notifying the driver of an overheat condition, via a message and telltale lights, followed by an engine shutdown.  FCA goes on to say that once the engine shuts down, the driver is instructed via an instrument cluster message to place the vehicle in park.  After the vehicle is placed in park, it can then be restarted and immediately driven with no issues.  This is consistent with ODI’s observations. Based on the analysis conducted by ODI indicating a low failure rate and given that the vehicles normally can be re-started immediately after the shutdown event, this investigation is closed.  The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. NHTSA reserves the right take additional actions if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.