NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
941 reportsMileage unknown · Sep 15, 2026
Engine
I have a 2018 Jeep Compass that is experiencing an intermittent engine stall while I am driving. The engine cuts off, particularly when I am sitting in traffic or maintaining the same speed for an extended period of time. There is currently no check-engine light illuminated. This is a serious safety concern because the vehicle i…
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I have a 2018 Jeep Compass that is experiencing an intermittent engine stall while I am driving. The engine cuts off, particularly when I am sitting in traffic or maintaining the same speed for an extended period of time. There is currently no check-engine light illuminated. This is a serious safety concern because the vehicle is losing power while being operated on the road. I do not consider this a normal drivability issue, and I need the vehicle properly diagnosed for an intermittent stalling/loss-of-power condition. Please check my VIN for all open safety recalls, including any PCM/powertrain-control-module recalls or campaigns, and check whether there are any applicable technical service bulletins or known issues related to this symptom. I would also like the concern documented on my repair order exactly as: “Vehicle intermittently stalls/cuts off while driving, causing loss of motive power.” Because this is a safety-related issue, I would like the service department to advise whether the vehicle should be driven or towed in for diagnosis. Please do not simply tell me there are no codes or that the check-engine light is not on. The vehicle is actually shutting off while I am driving.
NHTSA ODI #11764325
Mileage unknown · Sep 15, 2026
Engine
I have a 2018 Jeep Compass that is experiencing an intermittent engine stall while I am driving. The engine cuts off, particularly when I am sitting in traffic or maintaining the same speed for an extended period of time. There is currently no check-engine light illuminated. This is a serious safety concern because the vehicle i…
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I have a 2018 Jeep Compass that is experiencing an intermittent engine stall while I am driving. The engine cuts off, particularly when I am sitting in traffic or maintaining the same speed for an extended period of time. There is currently no check-engine light illuminated. This is a serious safety concern because the vehicle is losing power while being operated on the road. I do not consider this a normal drivability issue, and I need the vehicle properly diagnosed for an intermittent stalling/loss-of-power condition. Please check my VIN for all open safety recalls, including any PCM/powertrain-control-module recalls or campaigns, and check whether there are any applicable technical service bulletins or known issues related to this symptom. I would also like the concern documented on my repair order exactly as: “Vehicle intermittently stalls/cuts off while driving, causing loss of motive power.” Because this is a safety-related issue, I would like the service department to advise whether the vehicle should be driven or towed in for diagnosis. Please do not simply tell me there are no codes or that the check-engine light is not on. The vehicle is actually shutting off while I am driving.
NHTSA ODI #11764324
Mileage unknown · Sep 15, 2026
Engine
I have a 2018 Jeep Compass that is experiencing an intermittent engine stall while I am driving. The engine cuts off, particularly when I am sitting in traffic or maintaining the same speed for an extended period of time. There is currently no check-engine light illuminated. This is a serious safety concern because the vehicle i…
Read full complaint
I have a 2018 Jeep Compass that is experiencing an intermittent engine stall while I am driving. The engine cuts off, particularly when I am sitting in traffic or maintaining the same speed for an extended period of time. There is currently no check-engine light illuminated. This is a serious safety concern because the vehicle is losing power while being operated on the road. I do not consider this a normal drivability issue, and I need the vehicle properly diagnosed for an intermittent stalling/loss-of-power condition. Please check my VIN for all open safety recalls, including any PCM/powertrain-control-module recalls or campaigns, and check whether there are any applicable technical service bulletins or known issues related to this symptom. I would also like the concern documented on my repair order exactly as: “Vehicle intermittently stalls/cuts off while driving, causing loss of motive power.” Because this is a safety-related issue, I would like the service department to advise whether the vehicle should be driven or towed in for diagnosis. Please do not simply tell me there are no codes or that the check-engine light is not on. The vehicle is actually shutting off while I am driving.
NHTSA ODI #11764323
79,000 miles · Sep 14, 2026
Back Over Prevention
The contact owns a 2018 Jeep Compass. The contact stated that while attempting to reverse, the rear-view camera was inoperable, and the audible alert failed to sound while reversing. The vehicle was taken to the dealer. The contact was concerned that the vehicle was unsafe to drive. The failure mileage was approximately 79,000.
NHTSA ODI #11764204
Mileage unknown · Sep 6, 2026
Electrical SystemEngineUnknown Or Other
Vehicle 2018 Jeep compass, 2.4 l tiger shark multi-air space safety defect summary, my vehicle is experiencing a severe recurring safety hazard causing unexpected vehicle stall and loss of power while driving at high speeds on the highway while operating normally the vehicle abruptly jerks and immediately forces itself into neut…
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Vehicle 2018 Jeep compass, 2.4 l tiger shark multi-air space safety defect summary, my vehicle is experiencing a severe recurring safety hazard causing unexpected vehicle stall and loss of power while driving at high speeds on the highway while operating normally the vehicle abruptly jerks and immediately forces itself into neutral or defensive lip mode leaving me unable to accelerate and placing me in immediate danger of a high-speed collision concurrently the dashboard displays severe failure messages including service electronic throttle control and service transmission the vehicle is also suffering from the documented 2.4 l tiger shark excessive oil consumption defect burning oil at a rapid pace and shutting down without a low oil warning indicator light additionally the coolant levels behave erratically causing the vehicle to falsely signal overheating and the vehicle has previously dropped six active safety recalls from its public then history without the mechanical defects actually being repaired the manufacturers temporary software patches have failed to resolve the structural engine and powertrain failures. I have also going to attach a screenshot of the six open recalls I found with my specific Vin number from the Kelley Blue Book website last July in 2025. And now searching my VIN number there’s no open recalls and this is very concerning. This has became a huge safety issue with me and I’ve tried reaching out to y’all before and y’all still have not tried to reach out to me, I’m taking it to the dealership this week.
NHTSA ODI #11762479
68,440 miles · Aug 28, 2026
EngineFuel/propulsion System
On August 25, 2026, my 2018 Jeep Compass equipped with the 2.4L engine became inoperable approximately five months after I purchased it. The vehicle had approximately 68,000 miles. An independent repair shop initially found no fuel pressure and replaced the fuel pump and spark plugs. The vehicle remained mechanically compromised…
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On August 25, 2026, my 2018 Jeep Compass equipped with the 2.4L engine became inoperable approximately five months after I purchased it. The vehicle had approximately 68,000 miles. An independent repair shop initially found no fuel pressure and replaced the fuel pump and spark plugs. The vehicle remained mechanically compromised, and testing showed only 99 PSI compression in cylinder 3. The shop recommended engine replacement at an estimated cost of $9,221.49. Jeep confirmed that the vehicle was associated with Customer Satisfaction Notification W20 concerning excessive oil consumption and potential engine stalling, as well as XB1, the 2.4L excessive-oil-consumption warranty extension. Jeep stated that XB1 expired on September 20, 2025. I am concerned that abnormal oil consumption or a related engine defect may have caused progressive internal engine damage and created a stalling or loss-of-power safety risk. I request that NHTSA document and investigate this failure. Jeep customer-care reference number: 97940025.
NHTSA ODI #11760368
160,000 miles · Aug 27, 2026
Equipment
The contact owns a 2018 Jeep Compass. The contact stated while driving at an undisclosed speed, the infotainment center display intermittently was distorted, flashed on and off, and independently initiated calls; the contact stated that the failure occurred every time the temperature was warm and/or hot outside and inside of the…
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The contact owns a 2018 Jeep Compass. The contact stated while driving at an undisclosed speed, the infotainment center display intermittently was distorted, flashed on and off, and independently initiated calls; the contact stated that the failure occurred every time the temperature was warm and/or hot outside and inside of the vehicle and that when the air conditioner was on and/or it was cold outside the vehicle returned to normal operation. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the infotainment screen display was delaminated and that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.
NHTSA ODI #11760138
Mileage unknown · Aug 21, 2026
Electrical System
The contact owns a 2018 Jeep Compass. The contact stated that while driving at various speeds, the message that the vehicle would shut off was displayed several times, requiring the driver to pull over. Additionally, while the contact's husband was driving, the vehicle stalled. The driver pulled over to the side of the road, and…
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The contact owns a 2018 Jeep Compass. The contact stated that while driving at various speeds, the message that the vehicle would shut off was displayed several times, requiring the driver to pull over. Additionally, while the contact's husband was driving, the vehicle stalled. The driver pulled over to the side of the road, and the vehicle restarted after several attempts. The vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 18V524000 (Electrical System). The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA ODI #11758451
Mileage unknown · Aug 19, 2026
Electrical SystemEngine
I have had this car for a little over a year and it has given me nothing but problems they won’t let me out of my contract. It’s a 2018 Jeep compass and I’ve already had to replace the thermostat. My service transmission light is coming on all of a sudden, I’m having to put the oil in all the time it has completely shut down on …
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I have had this car for a little over a year and it has given me nothing but problems they won’t let me out of my contract. It’s a 2018 Jeep compass and I’ve already had to replace the thermostat. My service transmission light is coming on all of a sudden, I’m having to put the oil in all the time it has completely shut down on the highway. Just stopped moving turned off on is own! So dangerous and I
NHTSA ODI #11758044
Mileage unknown · Aug 19, 2026
Forward Collision AvoidanceLane DepartureUnknown Or Other
Subject: Vehicle Lost Power While Driving – Potential Battery/Electrical Safety Issue On August 15, 2026, my vehicle suddenly began malfunctioning and lost power while I was driving my daughter to a medical appointment. I was on/near Highway 20 and had to maneuver the vehicle into a parking lot to avoid being struck. My daughte…
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Subject: Vehicle Lost Power While Driving – Potential Battery/Electrical Safety Issue On August 15, 2026, my vehicle suddenly began malfunctioning and lost power while I was driving my daughter to a medical appointment. I was on/near Highway 20 and had to maneuver the vehicle into a parking lot to avoid being struck. My daughter and I were extremely fortunate not to be injured. The vehicle was subsequently towed to Mall of Georgia Chrysler Dodge Jeep Ram for evaluation. The dealership stated that both the main and auxiliary batteries need to be replaced and indicated that the main battery purchased from AutoZone may be faulty. The main battery was purchased from AutoZone on June 20, 2026. After an earlier vehicle failure, AutoZone tested the battery on July 24, 2026, and reported it as 100% charged/good. AutoZone Corporate has since stated that its testing equipment is functioning properly, while the dealership maintains that the battery is faulty. I am concerned that there may be an underlying battery, electrical, charging, or vehicle-system safety issue that caused the vehicle to lose power while being driven. I am requesting that NHTSA document this incident and determine whether it may represent a safety defect or a broader vehicle safety concern. I can provide the battery purchase receipt, AutoZone test results, dealership service records, towing records, and other documentation upon request.
NHTSA ODI #11758038
Official recalls
6Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Consequence & remedy
Consequence: If the lower control arm separates, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect and, if necessary, replace the front lower control arms, free of charge. The recall began May 31, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U42.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, unsecured inflator mounting nuts outside of the cushion assembly are potential projectiles that may strike the driver or other occupants resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the passenger air bag module assembly, free of charge. The recall began December 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T73.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Oct 24, 2017
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Consequence & remedy
Consequence: If the oil pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗