Overheated warning light came on. Car was filled with coolant and light went off. One week later, light came on again. Brought to an independent service center who did diagnostic testing and could not find a leak or faulty parts. Appointment made with dealer. Light appeared once more, topped off coolant and light did not appear …
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Overheated warning light came on. Car was filled with coolant and light went off. One week later, light came on again. Brought to an independent service center who did diagnostic testing and could not find a leak or faulty parts. Appointment made with dealer. Light appeared once more, topped off coolant and light did not appear again when brought in to dealer (about a two week period). Dealer did diagnostics and said the engine was “burned out” and needed to be replaced at a cost of $10,000. Faulty electrical/coolant system led to ruined engine.
NHTSA ODI #11574391
Mileage unknown · Feb 17, 2024
Unknown Or Other
Uconnect display screen is glitching. Unable to see when reversing. Parkview rear back up camera is unable to display.
NHTSA ODI #11572543
Mileage unknown · Feb 16, 2024
Unknown Or Other
While the vehicle is in motion and driving it will stop suddenly and report message coolant temp high. You need to put the vehicle in park and then restart the engine. There is nothing that triggers in the sense of speed as it has happened while driving and while stopped at light. The vehicle has been brought to the dealership a…
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While the vehicle is in motion and driving it will stop suddenly and report message coolant temp high. You need to put the vehicle in park and then restart the engine. There is nothing that triggers in the sense of speed as it has happened while driving and while stopped at light. The vehicle has been brought to the dealership and they don’t know what the issue is.
NHTSA ODI #11572413
Mileage unknown · Jan 18, 2024
Electrical SystemUnknown Or Other
On several occasions, when idling in traffic, the engine stalls and the parking brake engages. On another occasion when stopping at a stop sign, the parking brake engaged while vehicle engine still on and the steering wheel would not turn, nor would the gas pedal move the car in any direction. On 1/3/24, the vehicle stalled, was…
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On several occasions, when idling in traffic, the engine stalls and the parking brake engages. On another occasion when stopping at a stop sign, the parking brake engaged while vehicle engine still on and the steering wheel would not turn, nor would the gas pedal move the car in any direction. On 1/3/24, the vehicle stalled, was cranked up, and would not go faster than 5 mph. The vehicle was turned off, the engine rested for approximately 5 minutes, it cranked and was driven to a Jeep dealership that date. The safety of myself and others was put at risk when sitting in traffic and the engine stalled and parking brake engaged. There have been no warning lamps or messages to indicate any problem with the vehicle. This could have led to serious accidents. The vehicle was dropped at a Jeep dealership two weeks ago (01/03/2024) but it has not been inspected as of yet. When the vehicle parking brake engaged and vehicle would not move in any direction, the police was called to help get the vehicle started. Insurance has also been informed of the issues with the vehicle, and a case has been opened. The last occurrence happened on 1/3/24, and that is the date the vehicle was taken to a Jeep dealership and left with the service department. The issues started approximately two weeks prior, was reported to a Jeep dealership, but the closest dealership had no openings to inspect vehicle. Thus, it was taken to a Jeep dealership over an hour away.
NHTSA ODI #11566185
Mileage unknown · Jan 12, 2024
Unknown Or Other
Dashboard illuminates’Coolant Temp High’. Vehicle shuts down and usually restarts itself. Was happening only when vehicle is first started & put into reverse. Has now occurred at more frequent, but random times such as when driving at approximately 45 mph as well as when slowing & making a right turn. On one occasion starter act…
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Dashboard illuminates’Coolant Temp High’. Vehicle shuts down and usually restarts itself. Was happening only when vehicle is first started & put into reverse. Has now occurred at more frequent, but random times such as when driving at approximately 45 mph as well as when slowing & making a right turn. On one occasion starter acted stuck & vehicle had to manually be shut down & restarted. No accident has occurred, but given more traffic, it’s definitely possible. Since this only lasts a couple seconds, I’ve got no more info to have the dealer look at it. Fluid levels are as they should be & there is no obvious pattern to when it may occur.
NHTSA ODI #11565158
Mileage unknown · Nov 25, 2023
Electrical SystemUnknown Or Other
2020 Jeep compass shuts off randomly while driving in traffic and sometimes will not start back up after. Says the coolant temperature is too high but the temperature is fine. Car is a danger to Public safety and is one of many that is experiencing the issue.
NHTSA ODI #11556795
Mileage unknown · Nov 18, 2023
Unknown Or Other
When driving my vehicle coolant temp will go up and a message appears on the dash “coolant temp high”. If I am going fast enough my vehicle will slightly stall go a second and then the coolant temp will return to normal and I can continue driving, however if I am going slow when this occurs, my vehicle completely stalls and when…
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When driving my vehicle coolant temp will go up and a message appears on the dash “coolant temp high”. If I am going fast enough my vehicle will slightly stall go a second and then the coolant temp will return to normal and I can continue driving, however if I am going slow when this occurs, my vehicle completely stalls and when I press on the accelerator it acts as if I have no gas. I have to put my car in park, turn it off, and then turn it back on for it to drive normal again. This has happened numerous times since I have bought my vehicle brand new off the lot in 2020. I am concerned as it could cause an accident while driving for myself and others on the road. I have taken it to a handful of different dealerships and have had a couple of things replaced on it, based on guestimations as when they test my vehicle, nothing comes up as wrong or out of the ordinary on it.
NHTSA ODI #11555832
Mileage unknown · Nov 17, 2023
Unknown Or Other
The UConnect screen is not functioning correctly. It started as discoloration on the left 1/3 of the screen, impacting all screens including backup camera. Now 2/3 of the screen is impacted, sometimes going entirely black, sometimes moving lines, sometimes just distorted. The backup camera impact is a safety concern. The navigat…
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The UConnect screen is not functioning correctly. It started as discoloration on the left 1/3 of the screen, impacting all screens including backup camera. Now 2/3 of the screen is impacted, sometimes going entirely black, sometimes moving lines, sometimes just distorted. The backup camera impact is a safety concern. The navigation is not viewable when in this state. Many of the car’s controls are not accessible when the screen goes out completely. A simple google search of uconnect screen issues yields many results for the Jeep, Ram, Dodge vehicles - this appears to be malfunction on the manufacturer’s end. The consumer should not be held accountable for replacing this part in order to drive safely. This is an ongoing issue.
NHTSA ODI #11555725
Mileage unknown · Oct 28, 2023
EngineUnknown Or Other
On October 28, 2023 I was making a turn at a major intersection and a coolant temperature high warning flashed on the dash display and the power to the vehicle shut down. Luckily this happened when it was not overly busy as I could have been killed by cross traffic as I was making a turn. At no time did the vehicle overheat and …
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On October 28, 2023 I was making a turn at a major intersection and a coolant temperature high warning flashed on the dash display and the power to the vehicle shut down. Luckily this happened when it was not overly busy as I could have been killed by cross traffic as I was making a turn. At no time did the vehicle overheat and all that had to be done was to restart the vehicle to reset the error. If this had happened on the highway this could have caused a major accident as when the power goes out like this the steering locks.
NHTSA ODI #11552403
Mileage unknown · Oct 2, 2023
EngineFuel/propulsion SystemUnknown Or Other
Vehicle experience a dashboard message stating “High Coolant Temperature” or “Coolant Temperature Too High” followed by an immediate engine shutdown.” it happens while I'm driving or at a idle.
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Consequence & remedy
Consequence: Reduced visibility increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE22013 · False Overheat Leading To Loss Of Motive Power
Opened Dec 2, 2022 · Closed Dec 10, 2023
Status: closed (inferred from source dates) · Engine; Engine And Engine Cooling
On December 2, 2022, the Office of Defects Investigation (ODI) opened PE22-013 to investigate allegations of loss of motive power accompanied by high coolant temperature messages on the dashboard of Model Year 2019-2020 Jeep Compass vehicles. At the time this investigation was opened, ODI was aware of fifteen Vehicle Owner Questionnaires (VOQs) for Model Year (MY) 2019-2020 Jeep Compass vehicles alleging a loss of motive power (LOMP) while driving. The LOMP events were often accompanied by a high coolant temperature or coolant temperature too high message appearing on the dashboard of the vehicle. In most incidents, the high coolant temperature or coolant temperature too high dashboard messages spontaneously self-corrected or were corrected after the vehicle was stopped and restarted. One complainant alleged no immediate restart, and the vehicle was towed. A Preliminary Evaluation (PE) was opened to assess the frequency and potential safety consequences of these engine shut down events. On January 19th, 2023, ODI sent an information request letter to Fiat Chrysler US LLC (FCA) requesting pertinent information on the subject 2019-2020 Jeep Compass vehicles. FCA provided its full response on March 2nd, 2023. ODI has reviewed the information FCA provided as well as new reports submitted to NHTSA’s Vehicle Owner Questionnaire database. Based on a review of available information, ODI has identified 173 subject vehicles that likely experienced a shutdown event associated with the high coolant temperature or coolant temperature too high dashboard messages. ODI found the 2019 Model Year (MY) Jeep Compass as having the highest failure rate while also being the oldest group of vehicles in this investigation. The 2019 Jeep Compass vehicles that experienced a failure represent an incident rate of about 0.09%. The 2020 Jeep compass vehicles that experienced a failure represent an incident rate of about 0.04%. After reviewing the information available at this time, ODI identified one allegation of a crash and no allegations of injury, fire, or fatality. The alleged crash occurred at a stop light and was able to be restarted immediately. In its response to ODI, FCA provided its assessment of the alleged defect in the subject vehicles. FCA believes the alleged defect does not pose an unreasonable risk to motor vehicle safety. FCA stated that allegations related to this investigation involve the vehicle notifying the driver of an overheat condition, via a message and telltale lights, followed by an engine shutdown. FCA goes on to say that once the engine shuts down, the driver is instructed via an instrument cluster message to place the vehicle in park. After the vehicle is placed in park, it can then be restarted and immediately driven with no issues. This is consistent with ODI’s observations. Based on the analysis conducted by ODI indicating a low failure rate and given that the vehicles normally can be re-started immediately after the shutdown event, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. NHTSA reserves the right take additional actions if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Engine And Engine Cooling
On December 2, 2022, the Office of Defects Investigation (ODI) opened PE22-013 to investigate allegations of loss of motive power accompanied by high coolant temperature messages on the dashboard of Model Year 2019-2020 Jeep Compass vehicles. At the time this investigation was opened, ODI was aware of fifteen Vehicle Owner Questionnaires (VOQs) for Model Year (MY) 2019-2020 Jeep Compass vehicles alleging a loss of motive power (LOMP) while driving. The LOMP events were often accompanied by a high coolant temperature or coolant temperature too high message appearing on the dashboard of the vehicle. In most incidents, the high coolant temperature or coolant temperature too high dashboard messages spontaneously self-corrected or were corrected after the vehicle was stopped and restarted. One complainant alleged no immediate restart, and the vehicle was towed. A Preliminary Evaluation (PE) was opened to assess the frequency and potential safety consequences of these engine shut down events. On January 19th, 2023, ODI sent an information request letter to Fiat Chrysler US LLC (FCA) requesting pertinent information on the subject 2019-2020 Jeep Compass vehicles. FCA provided its full response on March 2nd, 2023. ODI has reviewed the information FCA provided as well as new reports submitted to NHTSA’s Vehicle Owner Questionnaire database. Based on a review of available information, ODI has identified 173 subject vehicles that likely experienced a shutdown event associated with the high coolant temperature or coolant temperature too high dashboard messages. ODI found the 2019 Model Year (MY) Jeep Compass as having the highest failure rate while also being the oldest group of vehicles in this investigation. The 2019 Jeep Compass vehicles that experienced a failure represent an incident rate of about 0.09%. The 2020 Jeep compass vehicles that experienced a failure represent an incident rate of about 0.04%. After reviewing the information available at this time, ODI identified one allegation of a crash and no allegations of injury, fire, or fatality. The alleged crash occurred at a stop light and was able to be restarted immediately. In its response to ODI, FCA provided its assessment of the alleged defect in the subject vehicles. FCA believes the alleged defect does not pose an unreasonable risk to motor vehicle safety. FCA stated that allegations related to this investigation involve the vehicle notifying the driver of an overheat condition, via a message and telltale lights, followed by an engine shutdown. FCA goes on to say that once the engine shuts down, the driver is instructed via an instrument cluster message to place the vehicle in park. After the vehicle is placed in park, it can then be restarted and immediately driven with no issues. This is consistent with ODI’s observations. Based on the analysis conducted by ODI indicating a low failure rate and given that the vehicles normally can be re-started immediately after the shutdown event, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. NHTSA reserves the right take additional actions if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine
On December 2, 2022, the Office of Defects Investigation (ODI) opened PE22-013 to investigate allegations of loss of motive power accompanied by high coolant temperature messages on the dashboard of Model Year 2019-2020 Jeep Compass vehicles. At the time this investigation was opened, ODI was aware of fifteen Vehicle Owner Questionnaires (VOQs) for Model Year (MY) 2019-2020 Jeep Compass vehicles alleging a loss of motive power (LOMP) while driving. The LOMP events were often accompanied by a high coolant temperature or coolant temperature too high message appearing on the dashboard of the vehicle. In most incidents, the high coolant temperature or coolant temperature too high dashboard messages spontaneously self-corrected or were corrected after the vehicle was stopped and restarted. One complainant alleged no immediate restart, and the vehicle was towed. A Preliminary Evaluation (PE) was opened to assess the frequency and potential safety consequences of these engine shut down events. On January 19th, 2023, ODI sent an information request letter to Fiat Chrysler US LLC (FCA) requesting pertinent information on the subject 2019-2020 Jeep Compass vehicles. FCA provided its full response on March 2nd, 2023. ODI has reviewed the information FCA provided as well as new reports submitted to NHTSA’s Vehicle Owner Questionnaire database. Based on a review of available information, ODI has identified 173 subject vehicles that likely experienced a shutdown event associated with the high coolant temperature or coolant temperature too high dashboard messages. ODI found the 2019 Model Year (MY) Jeep Compass as having the highest failure rate while also being the oldest group of vehicles in this investigation. The 2019 Jeep Compass vehicles that experienced a failure represent an incident rate of about 0.09%. The 2020 Jeep compass vehicles that experienced a failure represent an incident rate of about 0.04%. After reviewing the information available at this time, ODI identified one allegation of a crash and no allegations of injury, fire, or fatality. The alleged crash occurred at a stop light and was able to be restarted immediately. In its response to ODI, FCA provided its assessment of the alleged defect in the subject vehicles. FCA believes the alleged defect does not pose an unreasonable risk to motor vehicle safety. FCA stated that allegations related to this investigation involve the vehicle notifying the driver of an overheat condition, via a message and telltale lights, followed by an engine shutdown. FCA goes on to say that once the engine shuts down, the driver is instructed via an instrument cluster message to place the vehicle in park. After the vehicle is placed in park, it can then be restarted and immediately driven with no issues. This is consistent with ODI’s observations. Based on the analysis conducted by ODI indicating a low failure rate and given that the vehicles normally can be re-started immediately after the shutdown event, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. NHTSA reserves the right take additional actions if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
2020 Jeep Compass Problems, Complaints & Recalls | Skip That Year
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