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2020 Jeep Compass

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Jeep Compass do not stand out strongly from the model-year median of 126.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 31 of 139 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 79 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 65 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports2 fire reports2 injury reports

Service Brakes complaints

6 reports
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Mileage unknown · Sep 11, 2026
Electrical SystemPower TrainService Brakes

I drove myself and my passenger to our destination without issue. After the vehicle was parked for approximately three hours, I started it and drove toward the exit lane leading to the main road. I stopped completely before exiting and was traveling approximately 10 mph as I crossed toward the leftmost turning lane. Suddenly, th…

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I drove myself and my passenger to our destination without issue. After the vehicle was parked for approximately three hours, I started it and drove toward the exit lane leading to the main road. I stopped completely before exiting and was traveling approximately 10 mph as I crossed toward the leftmost turning lane. Suddenly, the dashboard displayed a “High Coolant Temperature” warning, the check engine light illuminated, and the accelerator pedal became resistant/unresponsive. The vehicle slowed to a stop and the engine completely shut off. Without me shifting the transmission out of Drive or selecting Reverse, the vehicle then began rolling backward on its own. The road was not inclined or sloped. The brake pedal and steering wheel became extremely hard to operate. I had no choice but to allow the vehicle to roll backward into the exit lane. I was extremely concerned that it could cause a collision or strike a pedestrian or building, seriously injuring myself, my passenger, or others. The vehicle eventually stopped, but it was left partially in the exit lane and partially in the main roadway. I was in the right-turn lane, and approaching traffic could not easily see my hazard lights due to the vehicle’s position. I exited the vehicle and opened the hood to signal that the vehicle was disabled. I attempted to shift into Neutral so the vehicle could be moved out of the roadway, but the emergency brake switch would not disengage. The only warning displayed before the incident was “Oil Change Required,” which had appeared approximately three weeks earlier. The vehicle was towed to the dealership. I have previously had similar breakdowns, and each time I was told the auxiliary battery had failed. After this incident, the dealership again stated that the auxiliary battery was the cause. I am skeptical that this adequately explains the vehicle rolling backward while still in Drive. I am reporting this incident so the underlying cause can be investigated.

NHTSA ODI #11763674

Mileage unknown · May 3, 2023
Electrical SystemEngineService Brakes

Engine temporarily shut itself off by itself in the freeway as I was slowing down pressing my brakes because of the cars in front of me in traffic hour. The car flashed a “coolant temperature too high” message then immediately turned itself off for a minute. The engine/coolant temperature gauge was normal the whole time I was d…

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Engine temporarily shut itself off by itself in the freeway as I was slowing down pressing my brakes because of the cars in front of me in traffic hour. The car flashed a “coolant temperature too high” message then immediately turned itself off for a minute. The engine/coolant temperature gauge was normal the whole time I was driving (in between the cold and the high sign). But even then it flashed that “coolant temperature too high” message and shut itself off right then for a minute after it flashed me that sign. It was over 100 degrees fahrenheit outside and inside the car without ac it was awful. I immediately turn on my four ways but cars still kept coming up behind me even though I could not move my car. The car would not turn on. I changed gears from drive to neutral and then to park. And after a minute the car turned on again. Even with my four ways on, drivers kept pulling up behind me on the freeway despite my four way lights being on. I prayed I wouldn’t get hit and cause an accident on the freeway because of my disabled vehicle. A few drivers almost rear ended me because they kept coming up behind me. I kept pressing my brakes and tried restarting my vehicle. I was scared and almost got hit by a some cars. This has happened multiple times every year since I bought the car back in 2021. Before it kept happening at a stop light in the middle of the street and now it happend on the freeway. On the freeway I am driving between 65mph to 80mph and it stopping like that randomly made my heart skip a beat. I thought I was going to be involved in several accidents on the freeway with cars going over 65mph. The car shutting itself off messed up my steering and the braking system. It is a safety hazard. I have gone to the dealership multiple times for this issue and it still happens to me every year. I could have died or caused an accident today.

NHTSA ODI #11520171

Mileage unknown · Aug 30, 2022
Forward Collision AvoidanceService BrakesUnknown Or OtherCrash

8/30/2022 Started the vehicle in the drive way foot still engaged on break and the vehicle accelerated forward with my foot on break and damaged my home and vehicle. 8/28/22 Emergency Break engaged on its own and we couldn’t move the vehicle it was turned off and restarted. 8/27/22 vehicle information screen was blank and black …

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8/30/2022 Started the vehicle in the drive way foot still engaged on break and the vehicle accelerated forward with my foot on break and damaged my home and vehicle. 8/28/22 Emergency Break engaged on its own and we couldn’t move the vehicle it was turned off and restarted. 8/27/22 vehicle information screen was blank and black after starting the vehicle..this happened at least three times.

NHTSA ODI #11482006

7,000 miles · Apr 3, 2021
Service Brakes

BRAKES SQUEAK AND SQUEAL WHEN COMING TO A STOP OR SLOWING DOWN FROM 2MPH DOWN TO 0. THE NOISE HAS GOTTEN WORSE OVER TIME. I HAVE TAKEN THE JEEP TO TWO DIFFERENT DEALERSHIPS WITH ONE FINALLY CHANGING THE BRAKE PADS AND ROTORS AT 5K MILES! ISSUES CONT. WAS ONLY TOLD THAT A STAR CASE WAS OPENED AND I WAS ABLE TO DRIVE AWAY IN MY SQ…

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BRAKES SQUEAK AND SQUEAL WHEN COMING TO A STOP OR SLOWING DOWN FROM 2MPH DOWN TO 0. THE NOISE HAS GOTTEN WORSE OVER TIME. I HAVE TAKEN THE JEEP TO TWO DIFFERENT DEALERSHIPS WITH ONE FINALLY CHANGING THE BRAKE PADS AND ROTORS AT 5K MILES! ISSUES CONT. WAS ONLY TOLD THAT A STAR CASE WAS OPENED AND I WAS ABLE TO DRIVE AWAY IN MY SQUEAKY VEHICLE. ISSUE NOT FIXED AND I'M FED UP WITH JEEP! THE VEHICLE HAD BEEN IN AND OUT OF THE SERVICE DEP. NUMEROUS TIMES. MUST BE A LEMON.

NHTSA ODI #11406160

4,000 miles · Mar 8, 2021
Forward Collision AvoidanceService Brakes

WHILE DRIVING ABOUT 60MPH WITH NO VEHICLE IN FRONT OF ME THE CAR STARTED DINGING AND THE WORD BRAKE! CAME UP ON THE DASH - AGAIN, NO VEHICLE IN FRONT OF ME. I PUSHED THE BRAKE AND IT WENT AWAY - TOOK IT TO THE DEALERSHIP AND THEY SAID THE FRONT CAMERA WAS DEFECTIVE AND REPLACED IT. ABOUT A WEEK LATER WHILE DRIVING ABOUT 45MPH- N…

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WHILE DRIVING ABOUT 60MPH WITH NO VEHICLE IN FRONT OF ME THE CAR STARTED DINGING AND THE WORD BRAKE! CAME UP ON THE DASH - AGAIN, NO VEHICLE IN FRONT OF ME. I PUSHED THE BRAKE AND IT WENT AWAY - TOOK IT TO THE DEALERSHIP AND THEY SAID THE FRONT CAMERA WAS DEFECTIVE AND REPLACED IT. ABOUT A WEEK LATER WHILE DRIVING ABOUT 45MPH- NO ONE IN FRONT OF ME - THE SAME THING HAPPENED ONLY THIS TIME THE CAR SLAMMED THE BRAKES ON ON IT'S OWN AND I ALMOST GOT REAR ENDED. TOOK IT TO THE DEALERSHIP BUT THEY CANT' DIAGNOSE WHAT'S HAPPENING BECAUSE THERE'S NO CODES.

NHTSA ODI #11399701

1,742 miles · Aug 24, 2020
EngineService Brakes

I HAVE HAD MY 2020 JEEP COMPASS 4.5 MONTHS AND IT HAS STALLED TWICE. BOTH TIMES AS I WAS APPROACHING A LIGHT TO STOP. MY LIFE HAS BEEN ENDANGERED BOTH TIMES AS I DID NOT REALIZE WHAT HAD HAPPENED NOR DO THE PEOPLE BEHIND ME. I ONLY REALIZED WHAT WAS HAPPENING WHEN I ATTEMPT TO ACCELERATE. BOTH TIMES I WAS ALMOST HIT FROM BEHIND.…

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I HAVE HAD MY 2020 JEEP COMPASS 4.5 MONTHS AND IT HAS STALLED TWICE. BOTH TIMES AS I WAS APPROACHING A LIGHT TO STOP. MY LIFE HAS BEEN ENDANGERED BOTH TIMES AS I DID NOT REALIZE WHAT HAD HAPPENED NOR DO THE PEOPLE BEHIND ME. I ONLY REALIZED WHAT WAS HAPPENING WHEN I ATTEMPT TO ACCELERATE. BOTH TIMES I WAS ALMOST HIT FROM BEHIND. THE FIRST TIME AT APPROX AT 1624 MILES AND THE SECOND TIME AT APPROX 1742 MILES. THERE IS NO WARNING OR DIRECTION FROM THE VEHICLE, BUT WHILE PANICKING IN TRAFFIC I SEE THAT MY EMERGENCY BAKE IS ON!!!!! SUDDENLY AND FOR NO REASON!! I HAVE ALSO HAVE SEVERAL PROBLEMS SINCE THE FIRST MONTH WITH THE AUTO STOP-START. THIS FUNCTION HAS NEVER WORKED PROPERLY AND SHUTS DOWN ALL.THE.TIME. I WAS TOLD BY THE DEALERSHIP IT WAS MY FAULT FOR NOT DRIVING MY VEHICLE ENOUGH. NOT DRIVING MY VEHICLE ENOUGH DURING A GLOBAL PANDEMIC. I'M TO BLAME. I DO NOT FEEL SAFE IN THIS CAR.

NHTSA ODI #11350896

Official recalls

1

20V208000 · Visibility:windshield Wiper/washer:linkages

Apr 9, 2020

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.

Consequence & remedy

Consequence: Reduced visibility increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE22013 · False Overheat Leading To Loss Of Motive Power

Opened Dec 2, 2022 · Closed Dec 10, 2023

Status: closed (inferred from source dates) · Engine; Engine And Engine Cooling

On December 2, 2022, the Office of Defects Investigation (ODI) opened PE22-013 to investigate allegations of loss of motive power accompanied by high coolant temperature messages on the dashboard of Model Year 2019-2020 Jeep Compass vehicles. At the time this investigation was opened, ODI was aware of fifteen Vehicle Owner Questionnaires (VOQs) for Model Year (MY) 2019-2020 Jeep Compass vehicles alleging a loss of motive power (LOMP) while driving.  The LOMP events were often accompanied by a high coolant temperature or coolant temperature too high message appearing on the dashboard of the vehicle.  In most incidents, the high coolant temperature or coolant temperature too high dashboard messages spontaneously self-corrected or were corrected after the vehicle was stopped and restarted. One complainant alleged no immediate restart, and the vehicle was towed.  A Preliminary Evaluation (PE) was opened to assess the frequency and potential safety consequences of these engine shut down events. On January 19th, 2023, ODI sent an information request letter to Fiat Chrysler US LLC (FCA) requesting pertinent information on the subject 2019-2020 Jeep Compass vehicles.  FCA provided its full response on March 2nd, 2023.  ODI has reviewed the information FCA provided as well as new reports submitted to NHTSA’s Vehicle Owner Questionnaire database.  Based on a review of available information, ODI has identified 173 subject vehicles that likely experienced a shutdown event associated with the high coolant temperature or coolant temperature too high dashboard messages.  ODI found the 2019 Model Year (MY) Jeep Compass as having the highest failure rate while also being the oldest group of vehicles in this investigation.  The 2019 Jeep Compass vehicles that experienced a failure represent an incident rate of about 0.09%.  The 2020 Jeep compass vehicles that experienced a failure represent an incident rate of about 0.04%.  After reviewing the information available at this time, ODI identified one allegation of a crash and no allegations of injury, fire, or fatality.  The alleged crash occurred at a stop light and was able to be restarted immediately. In its response to ODI, FCA provided its assessment of the alleged defect in the subject vehicles.  FCA believes the alleged defect does not pose an unreasonable risk to motor vehicle safety.  FCA stated that allegations related to this investigation involve the vehicle notifying the driver of an overheat condition, via a message and telltale lights, followed by an engine shutdown.  FCA goes on to say that once the engine shuts down, the driver is instructed via an instrument cluster message to place the vehicle in park.  After the vehicle is placed in park, it can then be restarted and immediately driven with no issues.  This is consistent with ODI’s observations. Based on the analysis conducted by ODI indicating a low failure rate and given that the vehicles normally can be re-started immediately after the shutdown event, this investigation is closed.  The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. NHTSA reserves the right take additional actions if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (2)

Engine And Engine Cooling

On December 2, 2022, the Office of Defects Investigation (ODI) opened PE22-013 to investigate allegations of loss of motive power accompanied by high coolant temperature messages on the dashboard of Model Year 2019-2020 Jeep Compass vehicles. At the time this investigation was opened, ODI was aware of fifteen Vehicle Owner Questionnaires (VOQs) for Model Year (MY) 2019-2020 Jeep Compass vehicles alleging a loss of motive power (LOMP) while driving.  The LOMP events were often accompanied by a high coolant temperature or coolant temperature too high message appearing on the dashboard of the vehicle.  In most incidents, the high coolant temperature or coolant temperature too high dashboard messages spontaneously self-corrected or were corrected after the vehicle was stopped and restarted. One complainant alleged no immediate restart, and the vehicle was towed.  A Preliminary Evaluation (PE) was opened to assess the frequency and potential safety consequences of these engine shut down events. On January 19th, 2023, ODI sent an information request letter to Fiat Chrysler US LLC (FCA) requesting pertinent information on the subject 2019-2020 Jeep Compass vehicles.  FCA provided its full response on March 2nd, 2023.  ODI has reviewed the information FCA provided as well as new reports submitted to NHTSA’s Vehicle Owner Questionnaire database.  Based on a review of available information, ODI has identified 173 subject vehicles that likely experienced a shutdown event associated with the high coolant temperature or coolant temperature too high dashboard messages.  ODI found the 2019 Model Year (MY) Jeep Compass as having the highest failure rate while also being the oldest group of vehicles in this investigation.  The 2019 Jeep Compass vehicles that experienced a failure represent an incident rate of about 0.09%.  The 2020 Jeep compass vehicles that experienced a failure represent an incident rate of about 0.04%.  After reviewing the information available at this time, ODI identified one allegation of a crash and no allegations of injury, fire, or fatality.  The alleged crash occurred at a stop light and was able to be restarted immediately. In its response to ODI, FCA provided its assessment of the alleged defect in the subject vehicles.  FCA believes the alleged defect does not pose an unreasonable risk to motor vehicle safety.  FCA stated that allegations related to this investigation involve the vehicle notifying the driver of an overheat condition, via a message and telltale lights, followed by an engine shutdown.  FCA goes on to say that once the engine shuts down, the driver is instructed via an instrument cluster message to place the vehicle in park.  After the vehicle is placed in park, it can then be restarted and immediately driven with no issues.  This is consistent with ODI’s observations. Based on the analysis conducted by ODI indicating a low failure rate and given that the vehicles normally can be re-started immediately after the shutdown event, this investigation is closed.  The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. NHTSA reserves the right take additional actions if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine

On December 2, 2022, the Office of Defects Investigation (ODI) opened PE22-013 to investigate allegations of loss of motive power accompanied by high coolant temperature messages on the dashboard of Model Year 2019-2020 Jeep Compass vehicles. At the time this investigation was opened, ODI was aware of fifteen Vehicle Owner Questionnaires (VOQs) for Model Year (MY) 2019-2020 Jeep Compass vehicles alleging a loss of motive power (LOMP) while driving.  The LOMP events were often accompanied by a high coolant temperature or coolant temperature too high message appearing on the dashboard of the vehicle.  In most incidents, the high coolant temperature or coolant temperature too high dashboard messages spontaneously self-corrected or were corrected after the vehicle was stopped and restarted. One complainant alleged no immediate restart, and the vehicle was towed.  A Preliminary Evaluation (PE) was opened to assess the frequency and potential safety consequences of these engine shut down events. On January 19th, 2023, ODI sent an information request letter to Fiat Chrysler US LLC (FCA) requesting pertinent information on the subject 2019-2020 Jeep Compass vehicles.  FCA provided its full response on March 2nd, 2023.  ODI has reviewed the information FCA provided as well as new reports submitted to NHTSA’s Vehicle Owner Questionnaire database.  Based on a review of available information, ODI has identified 173 subject vehicles that likely experienced a shutdown event associated with the high coolant temperature or coolant temperature too high dashboard messages.  ODI found the 2019 Model Year (MY) Jeep Compass as having the highest failure rate while also being the oldest group of vehicles in this investigation.  The 2019 Jeep Compass vehicles that experienced a failure represent an incident rate of about 0.09%.  The 2020 Jeep compass vehicles that experienced a failure represent an incident rate of about 0.04%.  After reviewing the information available at this time, ODI identified one allegation of a crash and no allegations of injury, fire, or fatality.  The alleged crash occurred at a stop light and was able to be restarted immediately. In its response to ODI, FCA provided its assessment of the alleged defect in the subject vehicles.  FCA believes the alleged defect does not pose an unreasonable risk to motor vehicle safety.  FCA stated that allegations related to this investigation involve the vehicle notifying the driver of an overheat condition, via a message and telltale lights, followed by an engine shutdown.  FCA goes on to say that once the engine shuts down, the driver is instructed via an instrument cluster message to place the vehicle in park.  After the vehicle is placed in park, it can then be restarted and immediately driven with no issues.  This is consistent with ODI’s observations. Based on the analysis conducted by ODI indicating a low failure rate and given that the vehicles normally can be re-started immediately after the shutdown event, this investigation is closed.  The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. NHTSA reserves the right take additional actions if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.