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2021 Jeep Cherokee

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2021 Jeep Cherokee do not stand out strongly from the model-year median of 113.

About this comparison →

When problems were reported

Mileage at the reported incident

Limited mileage data: 30 of 160 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 92 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports4 fire reports6 injury reports

What owners actually said

160 reports
Mileage unknown · Jun 1, 2022
Forward Collision Avoidance

2021 JEEP CHEROKEE. CONSUMER WRITES IN REGARD TO NON OPERATIONAL FORWARD COLLISION WARNING SYSTEM. THE CONSUMER STATED THE VEHICLE EXPERIENCED NO AUDIO, MESSAGES, AND NO BRAKING DISPLAYED WHEN APPROACHING OTHER VEHICLES. THE VEHICLE WAS INSPECTED, BUT NO ERROR CODES WERE FOUND.

NHTSA ODI #11466921

Mileage unknown · May 16, 2022
Unknown Or Other

the front part of the panoramic sunroof exploded while I was driving. This was the area directly above the driver and passenger seat. The vehicle is currently at the car dealer. Glass came off into the vehicle and could have possibly blown off the roof of the vehicle onto the road or other vehicles. There was no warning that thi…

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the front part of the panoramic sunroof exploded while I was driving. This was the area directly above the driver and passenger seat. The vehicle is currently at the car dealer. Glass came off into the vehicle and could have possibly blown off the roof of the vehicle onto the road or other vehicles. There was no warning that this was going to break. The sunroof was closed and rarely, if ever, used as the car was just purchased in December 2021. Some Glass came off of the sunroof onto the driver and passenger.

NHTSA ODI #11464770

14,074 miles · Apr 27, 2022
Visibility

The contact's wife owns a 2021 Jeep Cherokee. The contact stated that while his wife was driving 50 MPH, the sunroof imploded and the shattered glass panel pieces almost injured his wife. The contact's wife veered to the side of the road. The contact's wife then continued to drive. The vehicle was taken to an independent mechani…

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The contact's wife owns a 2021 Jeep Cherokee. The contact stated that while his wife was driving 50 MPH, the sunroof imploded and the shattered glass panel pieces almost injured his wife. The contact's wife veered to the side of the road. The contact's wife then continued to drive. The vehicle was taken to an independent mechanic where the sunroof glass was replaced. The local dealer was not notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 14,074.

NHTSA ODI #11462414

Mileage unknown · Apr 24, 2022
Power Train

The drivetrain failed while driving at 65 mph on a straight highway. Weather was sunny and warm at 11am. Suddenly there was no power going to the wheels. There were no vehicle warning lights or sounds. Stepping on the gas pedal resulted in a whinning noise. Because the engine was still running I had control over the steering and…

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The drivetrain failed while driving at 65 mph on a straight highway. Weather was sunny and warm at 11am. Suddenly there was no power going to the wheels. There were no vehicle warning lights or sounds. Stepping on the gas pedal resulted in a whinning noise. Because the engine was still running I had control over the steering and brakes. After stopping the vehicle on the shoulder of the road I put the vehicle in park. I then attempted to travel forward. Moving the shifter from park to drive the parking brake was automatically set on. I released the parking brake and applied slight pressure on the gas. There was a clicking noise and no attempt to move. I had the car towed to Tate Jeep of Frederick MD. I bought the car used from a Mazda dealership in Baltimore with 14,100 miles one month earlier.

NHTSA ODI #11461984

Mileage unknown · Mar 23, 2022
Unknown Or Other

Power loss while driving, which poses a safety hazard Transmission shifting into neutral How was your safety or the safety of others put at risk? 1. Vehicle lost power and shifted into neutral while accelerting into traffic 2. Vehicle was driving highway speeds and spontaneously lost power and shifted into neutral while in tra…

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Power loss while driving, which poses a safety hazard Transmission shifting into neutral How was your safety or the safety of others put at risk? 1. Vehicle lost power and shifted into neutral while accelerting into traffic 2. Vehicle was driving highway speeds and spontaneously lost power and shifted into neutral while in traffic Has the problem been reproduced or confirmed by a dealer or independent service center? Yes - vehicle has been repaired and at dealership 2xs and scheduled for a 3rd on April 6, 2022 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Jeep is aware of issue and has requested star claim on next visit Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There is no warning of power loss or shifting into neutral ( spontaneous). After the D on gear shift flashes.

NHTSA ODI #11457935

Mileage unknown · Jan 29, 2022
Forward Collision AvoidanceService BrakesFire

I put my car in tow mode, after hooking up my RV, followed all proper procedures, after I turned key off and closed the door, between then and when I started to roll, the emergency brake AUTOMATICALLY ENGAGED! I burned up my two rear Jeep tires and could have been worse had not a nice guy stop me and said your tires are on fir…

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I put my car in tow mode, after hooking up my RV, followed all proper procedures, after I turned key off and closed the door, between then and when I started to roll, the emergency brake AUTOMATICALLY ENGAGED! I burned up my two rear Jeep tires and could have been worse had not a nice guy stop me and said your tires are on fire!!! I have a 38 ft Alpine, so didn't realize the pull! I luckily only had to replace my 2 rear tires and one sensor that melted! $450. Since then I watch for this DANGEROUS AUTO FEATURE and it has engaged on its own again a few times, not always, but occasionally. I can't have this going on it I plan to tow this vehicle!

NHTSA ODI #11449337

Mileage unknown · Jan 26, 2022
Tires

turning from secondary road onto main road, us high 41 ruskin fl. as i was gaining speed, heard a large pop sound. traveled approx 1/4 mile to dollar general store parking lot. examined tire and the inside wall had dlown a hole t SHAPE approx 2 inches in length. called roadside assist who dispatched a auto carrier and was taken …

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turning from secondary road onto main road, us high 41 ruskin fl. as i was gaining speed, heard a large pop sound. traveled approx 1/4 mile to dollar general store parking lot. examined tire and the inside wall had dlown a hole t SHAPE approx 2 inches in length. called roadside assist who dispatched a auto carrier and was taken to Firkins Jeep in brandon FL for new tire4. cost 186.83. few days later took old to firestone dealer for an eximation, who told me it had been caused by something on road that had punchered but i didn't see and F.O.D. on road and front tire would have picked it up first, looks like.. Am concerned that other tires on vehicle could be defective as well and think it might be a saFETY HAZARD TO GET ON INTERSTATE TRAFFICI CUT RIM AND AM SAVING TIRE RIM WITH INFO ON IT PLUS TOOK CELL PHOTOS OF SAME..

NHTSA ODI #11448998

Mileage unknown · Dec 28, 2021
Electrical SystemPower Train

While I was trying to get onto the interstate my vehicle would not accelerate. I tried to merge in with traffic but I was only going 35 and I almost hit someone. They stayed the same speed hoping I would speed up in front of them but I couldn’t. This put everyone around me at risk. I took my vh to the dealership. They called me …

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While I was trying to get onto the interstate my vehicle would not accelerate. I tried to merge in with traffic but I was only going 35 and I almost hit someone. They stayed the same speed hoping I would speed up in front of them but I couldn’t. This put everyone around me at risk. I took my vh to the dealership. They called me today and told me they sold the rental I was in and that I needed to bring the car back. Also they ran some codes and my car is coming back fine. So they did not find a problem. I honestly feel they didn’t look they just wanted to sell the rental car. I’ve had no warning lamps at all come on but the transmission is slipping.

NHTSA ODI #11445327

Mileage unknown · Nov 19, 2021
SuspensionCrash

I was driving and felt the wheel jerk and heard a crack noise under the front end of my car immediately after my vehichle was pulled abruptly to left causing me to hit a curb. WHen I got out and inspected the vehichle it looked as if the tire had been tilted inwards towards the car. I had the car towed to my local mechanic they …

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I was driving and felt the wheel jerk and heard a crack noise under the front end of my car immediately after my vehichle was pulled abruptly to left causing me to hit a curb. WHen I got out and inspected the vehichle it looked as if the tire had been tilted inwards towards the car. I had the car towed to my local mechanic they told me that this is part of a recall and I needed to go through the dealership. The dealer is saying my car is not covered under that specific recall which is the exact problem that I had.

NHTSA ODI #11441009

40,000 miles · Oct 29, 2021
Air BagsLatches/locks/linkagesCrashFireInjury

The contact rented a 2021 Jeep Cherokee Latitude. The contact stated while driving approximately 70mph when the contact lost control of the vehicle and experienced a head-on collision to the front end of the vehicle. While the contact was attempting to leave the vehicle post-accident, the driver-side interior door handle would n…

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The contact rented a 2021 Jeep Cherokee Latitude. The contact stated while driving approximately 70mph when the contact lost control of the vehicle and experienced a head-on collision to the front end of the vehicle. While the contact was attempting to leave the vehicle post-accident, the driver-side interior door handle would not function and open the driver-side door. Which resulted in the contact having to open the door via the exterior door handle. All airbags deployed minus driver-side airbags. A police report was filed and the contact sought medical treatment and sustained a mild concussion, a hematoma on legs, and bruising on the chest abdomen, and face. The vehicle was towed to a tow lot where it was awaiting diagnosis. The manufacturer was not informed of the failure. The failure mileage was approximately 40,000. The VIN was unavailable.

NHTSA ODI #11438645

Official recalls

4

26V290000 · Power Train

May 7, 2026

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Consequence & remedy

Consequence: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

24V516000 · Air Bags:side/window:curtain

Jul 8, 2024

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Consequence & remedy

Consequence: An air bag that does not deploy as intended can increase the risk of injury in a crash.

Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 71B.

21V310000 · Power Train:automatic Transmission:cooler/radiator:hoses And Fittings

May 4, 2021

Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak.

Consequence & remedy

Consequence: A transmission fluid leak increases the risk of a fire.

Remedy: Dealers will inspect and replace the hose, free of charge. Owners notification letters were mailed May 18, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y18.

20V657000 · Suspension:front:control Arm:lower Arm

Oct 27, 2020

Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.

Consequence & remedy

Consequence: A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.

Remedy: Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.