NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
99 reports103,000 miles · Feb 2, 2018
Air BagsSeats
INFINITI SHOULD RECALL ALL AFFECTED G37 PASSENGER AIR BAG SENSORS. MY INFINITI G37 JOURNEY SEDAN HAS AN ISSUE OF "PASSENGER AIRBAG OFF LIGHT" TURNING ON WHEN EVEN AN ADULT SITS ON THE PASSENGER SEAT WHILE THE VEHICLE IS MOVING. IT SEEMS LIKE THE SPEED OF THE VEHICLE DOES NOT CHANGE THE RESULT. THE LIGHT DOES NOT COME ON ALL THE…
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INFINITI SHOULD RECALL ALL AFFECTED G37 PASSENGER AIR BAG SENSORS. MY INFINITI G37 JOURNEY SEDAN HAS AN ISSUE OF "PASSENGER AIRBAG OFF LIGHT" TURNING ON WHEN EVEN AN ADULT SITS ON THE PASSENGER SEAT WHILE THE VEHICLE IS MOVING. IT SEEMS LIKE THE SPEED OF THE VEHICLE DOES NOT CHANGE THE RESULT. THE LIGHT DOES NOT COME ON ALL THE TIME BUT IT DOES COME ON OFTEN ENOUGH TO CONCERN ME. MY WIFE IS ABOUT 110 POUNDS AND THE AIRBAG SENSOR SHOULD DETECT HER AS AN ADULT AND IT SHOULD ACTIVATE IN CASE OF A COLLISION. HOWEVER, WHEN THE "PASSENGER AIRBAG OFF" LIGHT IS ON WHEN AN ADULT SITS IN THE PASSENGER SEAT, IT IS A SAFETY ISSUE AND INFINITI SHOULD ADDRESS IT TO INSURE BASIC SAFETY OF ITS OCCUPANTS. ACCORDING TO THE WWW.MYG37.COM FORUM THERE ARE MANY G37 OWNERS WITH THE SAME ISSUE. YET THERE IS NO WARRANTY OR RECALL ISSUED YET. INFINIT DEALERS SAY THE PROBLEM IS THE SENSOR AND THE WHOLE SEAT MUST BE REPLACED AND ITS COST IS ABOUT $8,000 AND THE OWNER IS RESPONSIBLE FOR THE FULL PRICE.
NHTSA ODI #11066577
60,000 miles · Jan 11, 2018
Air Bags
TAKATA RECALL, MY CAR HAS EXPERIENCED TOTAL SHUT DOWN OF AIRBAGS DUE TO A FAULTY SENSOR IN THE PASSENGER SEAT. AFTER ONLINE RESEARCH I HAVE DISCOVERED THAT THIS IS A QUITE COMMON OCCURENCE AND CREATES A PUBLIC SAFETY HAZARD. DUE TO THE HIGH COST OF REPAIR, $5000+, MANY CITIZENS DO NOT HAVE THE PROBLEM FIXED, THUS DRIVING WIT…
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TAKATA RECALL, MY CAR HAS EXPERIENCED TOTAL SHUT DOWN OF AIRBAGS DUE TO A FAULTY SENSOR IN THE PASSENGER SEAT. AFTER ONLINE RESEARCH I HAVE DISCOVERED THAT THIS IS A QUITE COMMON OCCURENCE AND CREATES A PUBLIC SAFETY HAZARD. DUE TO THE HIGH COST OF REPAIR, $5000+, MANY CITIZENS DO NOT HAVE THE PROBLEM FIXED, THUS DRIVING WITHOUT ANY AIRBAG PROTECTION. ALSO MANY PEOPLE ARE REPORTING THAT SOON AFTER BUYING A USED NISSAN PRODUCT THAT THE SAME PROBLEM OCCURS. I THINK THIS COULD LEAD ONE TO BELIEVE THAT THIS IS A QUITE COMMON PROBLEM UNDERREPORTED BY THE PRIMARY PARTIES. THIS ALONG WITH THE FACT OF EXCESSIVE REPAIR COST IS , IN MY OPINION, IS CREATING AN UNNECESSARY PUBLIC SAFETY HAZARD WHICH WARRANTS FURTHER INVESTIGATION. I THANK YOU FOR THE OPPORTUNITY TO ALLOW YOU TO RECEIVE MY CONCERNS.
NHTSA ODI #11062276
50,000 miles · Sep 23, 2017
Unknown Or Other
CRACKS ALL ALONG THE DASHBOARD AT SEAMS/CONNECTION POINT TO AIR VENTS AND PASSENGER AIRBAG COMPONENT. CONCERNED THAT THESE CRACKS MAY COMPROMISE AIRBAG SAFETY
NHTSA ODI #11025139
50,000 miles · Sep 19, 2017
Power TrainVehicle Speed Control
I WAS DRIVING DOWN THE FREEWAY AND BECAUSE OF TRAFFIC, I HAD TO COME TO STOP. I PUSH IN THE CLUTCH TO TRY AND TAKE THE CAR OUT OF GEAR AND THE CLUTCH PEDAL IS SOFT AND GOES TO THE FLOOR. THIS RESULTS IN A LONGER STOPPING DISTANCE AND I ALMOST HIT THE CAR IN FRONT OF ME. SINCE I COULDN'T TAKE THE CAR OUT OF GEAR, THE CAR DIES …
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I WAS DRIVING DOWN THE FREEWAY AND BECAUSE OF TRAFFIC, I HAD TO COME TO STOP. I PUSH IN THE CLUTCH TO TRY AND TAKE THE CAR OUT OF GEAR AND THE CLUTCH PEDAL IS SOFT AND GOES TO THE FLOOR. THIS RESULTS IN A LONGER STOPPING DISTANCE AND I ALMOST HIT THE CAR IN FRONT OF ME. SINCE I COULDN'T TAKE THE CAR OUT OF GEAR, THE CAR DIES AS I COME TO A STOP. THE TRAFFIC BEGINS TO MOVE AGAIN AND I ATTEMPT TO START THE CAR. THE CAR LURCHES FROM THE STARTER AND THE CAR STILL IN GEAR. THE CAR DOES NOT START, BUT I AM ABLE TO GET THE CAR OUT OF GEAR AND MAKE IT A HALFWAY ONTO THE LEFT SHOULDER. FROM HERE I AM ABLE TO START THE ENGINE BUT STILL CAN'T GET THE CAR IN GEAR AS CARS START MOVING QUICKLY PAST. PUMPING THE CLUTCH PEDAL DOES NOTHING TO BUILD PRESSURE, BUT AFTER REVVING THE ENGINE SLIGHTLY, IT SEEMS TO BUILD A BIT OF PRESSURE AND I AM THEN ABLE TO GET THE CAR IN GEAR AND VERY UNSAFELY (MAX IS ONLY 20MPH IN FIRST GEAR) MAKE IT TO THE RIGHT LANE TO EXIT THE FREEWAY. I CRAWL UNDER THE CAR AND FIND LEAKING CLUTCH FLUID THAT APPEARS TO BE COMING FROM INSIDE THE BELL HOUSING. THE CAR ONLY HAS 50K MILES AND IS ONLY 6 YEARS OLD. I PUT MYSELF AND MY FAMILY AT RISK THAT DAY AND FEEL LIKE THE FAILURE IN THE CLUTCH HYDRAULIC SYSTEM IS FLAWED AND IS A HUGE SAFELY CONCERN.
NHTSA ODI #11024528
85,873 miles · Aug 25, 2017
Structure
TL* THE CONTACT OWNS A 2011 INFINITI G37 CONVERTIBLE. WHILE ATTEMPTED TO CLOSE THE HARD TOP, THE TOP BECAME STUCK. THE VEHICLE WAS TAKEN TO NAPLETON INFINITI OF TALLAHASSEE (LOCATED AT 3355 CAPITAL CIR NE, TALLAHASSEE, FL 32308, (850) 297-1488) WHERE IT WAS DIAGNOSED THAT THE SHELF FRACTURED AND THE HARD TOP NEEDED TO BE REPLACE…
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TL* THE CONTACT OWNS A 2011 INFINITI G37 CONVERTIBLE. WHILE ATTEMPTED TO CLOSE THE HARD TOP, THE TOP BECAME STUCK. THE VEHICLE WAS TAKEN TO NAPLETON INFINITI OF TALLAHASSEE (LOCATED AT 3355 CAPITAL CIR NE, TALLAHASSEE, FL 32308, (850) 297-1488) WHERE IT WAS DIAGNOSED THAT THE SHELF FRACTURED AND THE HARD TOP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE HARD TOP WAS PREVIOUSLY REPAIRED THREE TIMES BY THE PREVIOUS OWNER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS SOLD AS IS. THE CONTACT WAS PROVIDED CASE NUMBER: 28153425. THE FAILURE MILEAGE WAS 85,873.
NHTSA ODI #11019534
16,000 miles · Jul 13, 2017
Vehicle Speed ControlCrashInjury
TL* THE CONTACT OWNED A 2011 INFINITI G37. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT DROVE AT A LOW SPEED IN A SHOPPING CENTER PARKING LOT. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO A STORE WALL. THE CONTACT SUSTAINED INJURIES TO THE BACK, NOSE, RIBS, AND NECK, WHICH REQUIRE…
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TL* THE CONTACT OWNED A 2011 INFINITI G37. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT DROVE AT A LOW SPEED IN A SHOPPING CENTER PARKING LOT. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO A STORE WALL. THE CONTACT SUSTAINED INJURIES TO THE BACK, NOSE, RIBS, AND NECK, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. ...UPDATED 08/02/17 *BF UPDATED 10/20/2017*JS *CN
NHTSA ODI #11005013
23,000 miles · Jul 6, 2017
Air BagsUnknown Or Other
THE AIRBAG LIGHT FLASHES RED ON THE DASH PANEL INDICATING THE PASSENGER AIRBAG IS NOT ON. IT ALSO SHOWS ON THE PANEL UNDER THE AIR CONDITIONER CONTROLS THAT THE PASSENGER AIR BAG IS OFF. THIS IS A SAFETY ISSUE AND IT IS DUE TO A FAULTY SAFETY RESTRAINT SYSTEM SENSOR THE IN THE PASSENGER BOTTOM SEAT. INFINITI HAS HAD RECALLS AN…
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THE AIRBAG LIGHT FLASHES RED ON THE DASH PANEL INDICATING THE PASSENGER AIRBAG IS NOT ON. IT ALSO SHOWS ON THE PANEL UNDER THE AIR CONDITIONER CONTROLS THAT THE PASSENGER AIR BAG IS OFF. THIS IS A SAFETY ISSUE AND IT IS DUE TO A FAULTY SAFETY RESTRAINT SYSTEM SENSOR THE IN THE PASSENGER BOTTOM SEAT. INFINITI HAS HAD RECALLS AND ISSUES WITH THIS SRS SYSTEM IN THE PASSENGER SEAT WHILE THEY DID NOT RECALL THE 2011 INFINITI G37. MY G37 HAS APPROXIMATELY 23,500 MILES AND THEY WANT OVER $5,000.00 TO REPLACE THE WHOLE SEAT BOTTOM. THIS IS A DEFECTIVE PRODUCT AND SOMEONE NEEDS TO BE HELD ACCOUNTABLE. TO TOP THINGS OFF, MY DASH IS MELTING AND I KNOW THEY HAD A CLASS ACTION LAWSUIT IN FLORIDA WITH NISSAN MELTING DASHBOARDS IN 2008. I GUESS THIS COULD ALSO BE A SAFETY ISSUE SINCE THE DASH IS STICKY AND HOT AND IF A CHILD WERE TO TOUCH IT THEY COULD POSSIBLY GET BURNED NOT TO MENTION THE MESS. INFINITI CONSUMER AFFAIRS SAID THEY WOULD NOT REMEDY EITHER ISSUE. WHAT A QUALITY PRODUCT......I WILL NEVER BUY ANOTHER NISSAN/INFINITI VEHICLE AND HAVE OWNED 5.
NHTSA ODI #11003425
69,000 miles · Apr 12, 2017
Air Bags
PASSENGER AIRBAG LIGHT CAME ON (APRIL 5, 2017)WHILE ON HIGHWAY. HAD DEALER DIAGNOSE AND THE RESULTS CAME OUT AS THE SENSOR HAS FAILED.THE WHOLE SEAT NEEDED TO BE REPLACED. COSTING OVER 6K USD, SENSOR CANT BE REPLACED BY ITSELF IS ABSURD. EXTENDED WARRANTY DID NOT COVER IT EITHER EVEN WITH PREMIER CARE FROM ALL STATE.I TRIED GETT…
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PASSENGER AIRBAG LIGHT CAME ON (APRIL 5, 2017)WHILE ON HIGHWAY. HAD DEALER DIAGNOSE AND THE RESULTS CAME OUT AS THE SENSOR HAS FAILED.THE WHOLE SEAT NEEDED TO BE REPLACED. COSTING OVER 6K USD, SENSOR CANT BE REPLACED BY ITSELF IS ABSURD. EXTENDED WARRANTY DID NOT COVER IT EITHER EVEN WITH PREMIER CARE FROM ALL STATE.I TRIED GETTING IT TAKEN CARE OF BECAUSE LIVES ARE AT STAKE BUT WHAT CAN YOU DO IF YOU CANT AFFORD TO FIX IT. IT COSTS A SEAT OR A DOWN PAYMENT TOWARDS A NEW CAR. THEY SHOULD ISSUE A RECALL FOR THIS. IVE SEEN ONLINE THAT IM NOT THE ONLY ONE WHOSE HAVING THIS ISSUE ESPECIALLY FROM NISSAN/INFINITI
NHTSA ODI #10972126
1,400 miles · Aug 29, 2016
Electrical SystemElectronic Stability Control (esc)Power Train
I HAVE HAD MY CAR SERVICED TWICE FOR UNABLE TO CRANK WHEN I PUT THE KEY IN THE IGNITION,. THERE IS A 30 - 45 SECOND DELAY BEFORE THE CAR CRANK. I AM STILL EXPERIENCING THIS PROBLEM. MY CAR ONLY HAS 1400 MILES ON IT. YES, 1, 400 MILES.
NHTSA ODI #10899351
31,000 miles · Jun 11, 2015
Unknown Or Other
CLUTCH MASTER AND SLAVE CYLINDER ALONG WITH THE CLUTCH ITSELF FAILED. CLUTCH WAS FULLY DEPRESSED ON THE FLOOR OF THE VEHICLE.
NHTSA ODI #10724756