NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
99 reports59,000 miles · Oct 4, 2018
Air Bags
NISSAN/INFINITI SAFETY ISSUE THE AIRBAG LIGHT IS BLINKING - SEWELL INFINITI MENTIONED THAT IT WAS THE OCCUPANT DETECTION SENSOR AND IT WOULD BE ROUGHLY 6000 TO FIX. THIS IS AN INSANE AMOUNT FOR A DEADLY ISSUE AS MY AIRBAGS WILL NOT DEPLOY IF I AM IN AN ACCIDENT. A GOOGLE SEARCH SHOWS A TREND OF THIS PROBLEM OCCURRING WITH THE…
Read full complaint
NISSAN/INFINITI SAFETY ISSUE THE AIRBAG LIGHT IS BLINKING - SEWELL INFINITI MENTIONED THAT IT WAS THE OCCUPANT DETECTION SENSOR AND IT WOULD BE ROUGHLY 6000 TO FIX. THIS IS AN INSANE AMOUNT FOR A DEADLY ISSUE AS MY AIRBAGS WILL NOT DEPLOY IF I AM IN AN ACCIDENT. A GOOGLE SEARCH SHOWS A TREND OF THIS PROBLEM OCCURRING WITH THE G37, AND IT NEEDS TO BE A RECALL. NISSAN/INFINITI HAVE SEVERAL OTHER MODELS THAT HAVE BEEN RECALLED FOR THE EXACT SAME PROBLEM - THIS IS A DEFECT FROM THE MANUFACTURER THEY ARE TRYING TO SWEEP UNDER THE RUG ON A CAR WITH UNDER 60,000 MILES. I BOUGHT THE CAR WITH 36,000 MILES AND HAVE NOT HAD A SINGLE ISSUE UP UNTIL NOW.
NHTSA ODI #11133305
63,700 miles · Sep 16, 2018
Air Bags
PASSENGER AIR BAG OFF WARNING CAME UP, FLASHING IN RED, WHICH MEANS THE AIR BAG WOULD NOT TRIGGER, RESULT IN LIFE THREATENING AND MAY CAUSE THE DEATH FOR A PASSENGER IN THE FRONT SEAT. THE VEHICLE WAS STATIONARY IN A GARAGE, NOTICED IT IN THE MORNING.
NHTSA ODI #11129756
55,000 miles · Aug 16, 2018
Steering
STEERING WHEEL LOCKED AND COULD NOT UNLOCK WITH KEY NOR COULD DEALER REPAIR SHOP. A DEALER REPAIR PERSON SAID IT WAS NOT UNUSUAL. DEALER WILL HAVE TO BREAK THE LOCK AND REINSTALL AT A COST OF $1,500+. THE CAR ONLY HAS 55,000+MILES, AND THERE ARE A NUMBER OF COMPLAINTS ISSUED OVER THE PAST FEW YEARS TO NHTSA. ONE PERSON CITED…
Read full complaint
STEERING WHEEL LOCKED AND COULD NOT UNLOCK WITH KEY NOR COULD DEALER REPAIR SHOP. A DEALER REPAIR PERSON SAID IT WAS NOT UNUSUAL. DEALER WILL HAVE TO BREAK THE LOCK AND REINSTALL AT A COST OF $1,500+. THE CAR ONLY HAS 55,000+MILES, AND THERE ARE A NUMBER OF COMPLAINTS ISSUED OVER THE PAST FEW YEARS TO NHTSA. ONE PERSON CITED THAT THE MANUFACTURE OF THE "PART" TOLD NISSAN TO "RECALL" AND REPLACE THE PART. INIFINITY IS A PART OF NISSAN, BUT I HAVE YET TO FIND A "RECALL" ISSUED FOR THAT REASON BY NISSAN NOR ITS SUBSIUARY - INFINITI.
NHTSA ODI #11120483
44,926 miles · Jul 29, 2018
Air Bags
A LIGHT CAME ON SAYING THE PASSENGER SEAT AIR BAG WAS NOT WORKING. THE VEHICLE WAS SITTING STILL AND THE LIGHT CONTINUED WHILE THE VEHICLE WAS IN MOTION. I TOOK THE CAR TO AN INFINITI DEALER AND HE SAID THE ENTIRE SEAT WOULD HAVE TO BE REPLACED TO FIX THE SENSOR FOR AN EXCESSIVE COST OF OF $6,711.08. THIS HAS BEEN FIXED ON 20…
Read full complaint
A LIGHT CAME ON SAYING THE PASSENGER SEAT AIR BAG WAS NOT WORKING. THE VEHICLE WAS SITTING STILL AND THE LIGHT CONTINUED WHILE THE VEHICLE WAS IN MOTION. I TOOK THE CAR TO AN INFINITI DEALER AND HE SAID THE ENTIRE SEAT WOULD HAVE TO BE REPLACED TO FIX THE SENSOR FOR AN EXCESSIVE COST OF OF $6,711.08. THIS HAS BEEN FIXED ON 2012 AND LATER MODELS, BUT THERE ARE THOUSANDS OF 2008 - 2011 MODELS OUT THERE THAT CAN INCUR THIS RIDICULOUS HIGH COST AND OWNERS HAVE NO IDEA OF WHAT IT MAY COST TOMORROW.
NHTSA ODI #11114416
54,000 miles · Jul 25, 2018
Structure
TL* THE CONTACT OWNS A 2011 INFINITI G37. THE CONTACT STATED THAT THE DASHBOARD BECAME STICKY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LOKEY NISSAN (27758 U.S. HWY 19 NORTH, CLEARWATER, FL 33761, (727-264-0805), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO R…
Read full complaint
TL* THE CONTACT OWNS A 2011 INFINITI G37. THE CONTACT STATED THAT THE DASHBOARD BECAME STICKY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LOKEY NISSAN (27758 U.S. HWY 19 NORTH, CLEARWATER, FL 33761, (727-264-0805), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
NHTSA ODI #11113621
63,800 miles · Jul 5, 2018
Unknown Or Other
MY DASH BOARD IS CRACKED IN MANY PLACES, STICKY OR TACKY IN SOME AREAS AND COMPLETELY DISINTEGRATED IN OTHERS. ALL THE A.C. VENTS HAVE CRACKS AROUND THEM. I HAD A 2010 INFINITY G37 PREVIOUSLY AND EXPERIENCED THE SAME PROBLEM WITH THE DASH. I BELIEVE IT'S AN INHERENT PROBLEM WITH NISSAN/INFINITY. THEY'VE HAD PROBLEMS ALSO WIT…
Read full complaint
MY DASH BOARD IS CRACKED IN MANY PLACES, STICKY OR TACKY IN SOME AREAS AND COMPLETELY DISINTEGRATED IN OTHERS. ALL THE A.C. VENTS HAVE CRACKS AROUND THEM. I HAD A 2010 INFINITY G37 PREVIOUSLY AND EXPERIENCED THE SAME PROBLEM WITH THE DASH. I BELIEVE IT'S AN INHERENT PROBLEM WITH NISSAN/INFINITY. THEY'VE HAD PROBLEMS ALSO WITH THE ALTIMA AND DID ISSUE A RECALL IN THE STATE OF FLORIDA. MY WIFE HAS A 1996 TOYOTA 4RUNNER AND HER DASH IS IN MUCH BETTER CONDITION AND IT'S 15 YEARS OLDER THAN MY INFINITY. PLEASE INVESTIGATE THE NEED FOR A RECALL. THANK YOU.
NHTSA ODI #11109746
74,637 miles · Jul 1, 2018
EngineService BrakesSteering
DRIVER LOST COMPLETE CONTROL TODAY IN A PARKING LOT. THE BRAKES STEERING AND ENGINE SHUT DOWN PREVENTING ANY CONTROL BY THE DRIVER, THE CAR STOPPED ROLLED AND STOPPED ON ITS OWN. LUCKILY WAS IN A PARKING LOT AND WAS INVOLVED IN ANY ACCIDENT.
NHTSA ODI #11105011
Mileage unknown · May 29, 2018
Air BagsSeats
THE AIRBAG LIGHT ON THE DASHBOARD HAS BEEN BLINKING. I TOOK IT TO GET REPAIRED AND THE DEALER TOLD ME I WOULD HAVE TO REPLACE THE PASSENGER SEAT. THE COST IS $7,000. I HAVE NOT DONE ANYTHING TO THE SEAT. SO, NO AIRBAG WILL BE DEPLOYED IF I AM IN AN ACCIDENT. WHY HAS THIS NOT BEEN RECALLED? THIS SHOULD BE ON THE MAKER OF THE VEHI…
Read full complaint
THE AIRBAG LIGHT ON THE DASHBOARD HAS BEEN BLINKING. I TOOK IT TO GET REPAIRED AND THE DEALER TOLD ME I WOULD HAVE TO REPLACE THE PASSENGER SEAT. THE COST IS $7,000. I HAVE NOT DONE ANYTHING TO THE SEAT. SO, NO AIRBAG WILL BE DEPLOYED IF I AM IN AN ACCIDENT. WHY HAS THIS NOT BEEN RECALLED? THIS SHOULD BE ON THE MAKER OF THE VEHICLE AND NOT THE CONSUMER.
NHTSA ODI #11098700
63,000 miles · May 29, 2018
Air Bags
PASSENGER SEAT SENSOR AND SIDE AIRBAG PROBLEM.
NHTSA ODI #11098405
73,343 miles · May 4, 2018
Structure
THE INFINITY DASHBOARD MELTS CAUSING THE RELEASE OF DANGEROUS FUMES, CAUSING THE DASH TO ALSO CRACK. MY CAR WAS IN A GARAGE AND PARKED FOR SEVERAL HOURS WHEN THE CRACKED DASH OCCURRED, BUT MUST HAVE MELTED WHEN DRIVING IT DURING THE DAY.
NHTSA ODI #11091682