NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
99 reports12,000 miles · Sep 25, 2014
Air BagsFuel/propulsion SystemService BrakesCrashInjury
MY WIFE WAS PULLING INTO HER PARKING SPOT AT WORK WITH HER FOOT ON THE BRAKE WHEN THE CAR SUDDENLY LURCHED FORWARD. SHE CLEARLY REMEMBERS BRAKING AS NORMAL WHEN PARKING AND HAD WITNESSES STANDING WITHIN 15 FEET THAT NOTICED THE SOUND OF THE BRAKES AND THE BRAKE LIGHTS LIT. MY WIFE'S HEAD HIT AND CRACKED THE WINDSHIELD. IN …
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MY WIFE WAS PULLING INTO HER PARKING SPOT AT WORK WITH HER FOOT ON THE BRAKE WHEN THE CAR SUDDENLY LURCHED FORWARD. SHE CLEARLY REMEMBERS BRAKING AS NORMAL WHEN PARKING AND HAD WITNESSES STANDING WITHIN 15 FEET THAT NOTICED THE SOUND OF THE BRAKES AND THE BRAKE LIGHTS LIT. MY WIFE'S HEAD HIT AND CRACKED THE WINDSHIELD. IN ADDITION TO HEAD INJURIES, SHE HAS WHIPLASH AND OTHER INJURIES. THE FRONT BUMPER WAS BADLY DAMAGED ALONG WITH FLUIDS LEAKING FROM THE ENGINE. THE AIR BAGS NEVER DEPLOYED. *TR
NHTSA ODI #10639003
60,000 miles · Aug 18, 2014
Electrical SystemElectronic Stability Control (esc)Exterior Lighting
LEFT HEADLIGHT HOLDS HUMIDITY WITHOUT ANY CRACKS OR DAMAGE TO THE LIGHT ASSEMBLY. AS A RESULT, LEFT MAIN HEADLIGHT DOES NOT WORK. ELECTRICAL CONTROL UNIT (RADIO, AIR, DISPLAY UNIT) SHUTS OFF SPORADICALLY AND WILL NOT SHUT ON UNTIL CAR IS RESTARTED. LIGHT WITH "SWERVING CAR" WILL NOT SHUT OFF. BRAKE LIGHT SPORADICALLY COMES ON. …
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LEFT HEADLIGHT HOLDS HUMIDITY WITHOUT ANY CRACKS OR DAMAGE TO THE LIGHT ASSEMBLY. AS A RESULT, LEFT MAIN HEADLIGHT DOES NOT WORK. ELECTRICAL CONTROL UNIT (RADIO, AIR, DISPLAY UNIT) SHUTS OFF SPORADICALLY AND WILL NOT SHUT ON UNTIL CAR IS RESTARTED. LIGHT WITH "SWERVING CAR" WILL NOT SHUT OFF. BRAKE LIGHT SPORADICALLY COMES ON. *TR
NHTSA ODI #10626154
40,000 miles · Jan 6, 2014
Vehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2011 INFINITI G37. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A GARAGE WALL. THE CONTACT WAS NOT INJURED DURING THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 40,000.
NHTSA ODI #10558655
35,550 miles · Oct 7, 2013
Electrical SystemCrash
CAR DIED AT 2 YEARS 35K. WOULDN'T START DESPITE APPARENT ACCESSORY POWER. ROLLED DOWN HILL DAMAGING DOOR. CAR WAS USED NORMALLY EVERY DAY AND WAS NEVER LEFT IN A MANNER THAT WOULD DRAW POWER WHILE PARKED. IT WAS ALSO NEVER LEFT UNDRIVEN FOR MORE THAN 12 HOURS. THE CAR WAS, HOWEVER, DRIVEN FOR MOSTLY SHORT TRIPS. DEA…
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CAR DIED AT 2 YEARS 35K. WOULDN'T START DESPITE APPARENT ACCESSORY POWER. ROLLED DOWN HILL DAMAGING DOOR. CAR WAS USED NORMALLY EVERY DAY AND WAS NEVER LEFT IN A MANNER THAT WOULD DRAW POWER WHILE PARKED. IT WAS ALSO NEVER LEFT UNDRIVEN FOR MORE THAN 12 HOURS. THE CAR WAS, HOWEVER, DRIVEN FOR MOSTLY SHORT TRIPS. DEALER DIAGNOSED IT AS A DEAD BATTERY. AN INTERNET SEARCH SHOWS THAT THIS IS AN EXTREMELY WIDESPREAD PROBLEM. THERE IS A TSB FOR THE COUPE BUT NOT THE SEDAN FOR A CONTINUOUS POWER LEAKAGE FROM THE VENT CONTROL VALVE. HTTP://WWW.INFINITIG37.COM/TSB/1ST34.PDF. *TR
NHTSA ODI #10546969
25,000 miles · Nov 28, 2012
Seat Belts
TL* THE CONTACT OWNS A 2011 INFINITI G37 CONVERTIBLE. THE CONTACT STATED WHILE DRIVING 20 MPH ATTEMPTING TO AVOID A SQUIRREL, THE DRIVER SLAMMED ON THE BRAKES AND THE SEAT BELT FAILED TO RETRACT. THE CONTACT ATTEMPTED TO DUPLICATE THE FAILURE BY SLAMMING ON THE BRAKES AFTER ACCELERATING AND THE SEAT BELT DID NOT CATCH AT ANY POI…
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TL* THE CONTACT OWNS A 2011 INFINITI G37 CONVERTIBLE. THE CONTACT STATED WHILE DRIVING 20 MPH ATTEMPTING TO AVOID A SQUIRREL, THE DRIVER SLAMMED ON THE BRAKES AND THE SEAT BELT FAILED TO RETRACT. THE CONTACT ATTEMPTED TO DUPLICATE THE FAILURE BY SLAMMING ON THE BRAKES AFTER ACCELERATING AND THE SEAT BELT DID NOT CATCH AT ANY POINT. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND WAS INFORMED THAT THE SEAT BELTS WERE OPERATING AS DESIGNED AND THAT SHE SHOULD NOT BE WORRIED SINCE THE AIR BAG WAS WHAT WOULD SAVE HER IN THE EVENT OF A CRASH. THE CONTACT WAS NOT SATISFIED WITH THAT ANSWER. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 25,000. UPDATED 01/29/13*LJ UPDATED 01/30/13
NHTSA ODI #10486342
20,000 miles · May 15, 2012
Vehicle Speed ControlCrash
MY INFINITI G37 YR 2011 HAD AN EXPERIENCE WITH UNINTENDED ACCELERATION IN THE PARKING LOT, WHEN I WAS DRIVING ABOUT 5 MPH AND ABOUT TO STOP MY CAR. *JS
NHTSA ODI #10458591
2,000 miles · Mar 8, 2012
Vehicle Speed Control
TL* THE CONTACT OWNS A 2011 INFINITY G37 X . THE CONTACT STATED THAT WHILE DRIVING 40 MPH AND WITHOUT WARNING, THE VEHICLE STARTED TO HESITATE WHEN THE CONTACT DEPRESSED THE ACCELERATOR. THE CONTACT HAD TO USE EXTREME PRESSURE TO GET THE ACCELERATOR PEDAL TO RESPOND. THE DEALER WAS CONTACTED AND STATED THAT THERE WAS A REMEDY IN…
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TL* THE CONTACT OWNS A 2011 INFINITY G37 X . THE CONTACT STATED THAT WHILE DRIVING 40 MPH AND WITHOUT WARNING, THE VEHICLE STARTED TO HESITATE WHEN THE CONTACT DEPRESSED THE ACCELERATOR. THE CONTACT HAD TO USE EXTREME PRESSURE TO GET THE ACCELERATOR PEDAL TO RESPOND. THE DEALER WAS CONTACTED AND STATED THAT THERE WAS A REMEDY IN THE WORKS FOR THE FAILURE BUT WAS NOT YET AVAILABLE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 4,100.
NHTSA ODI #10450717
3,055 miles · Mar 7, 2012
Vehicle Speed Control
WHILE PULLING INTO A PARKING PLACE IN A SHOPPING CENTER, WITH MY RIGHT FOOT ON THE BRAKE AND THE CAR STOPPED, THE MOTOR RACED AND THE BACK TIRES SPUN AT HIGH SPEED, I TURNED THE CAR OFF AND HAD IT TOWED TO THE DEALER WHERE IT IS NOW. THIS IS THE SECOND TIME THIS HAS HAPPENED, I DROVE THE CAR AFTER THE FIRST EVENT BECAUSE I WAS …
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WHILE PULLING INTO A PARKING PLACE IN A SHOPPING CENTER, WITH MY RIGHT FOOT ON THE BRAKE AND THE CAR STOPPED, THE MOTOR RACED AND THE BACK TIRES SPUN AT HIGH SPEED, I TURNED THE CAR OFF AND HAD IT TOWED TO THE DEALER WHERE IT IS NOW. THIS IS THE SECOND TIME THIS HAS HAPPENED, I DROVE THE CAR AFTER THE FIRST EVENT BECAUSE I WAS NOT SURE WHAT HAPPENED. I BELIEVE THIS IS VERY DANGEROUS. I FIND ONLINE THIS HAS HAPPENED TO OTHER INFINITY OWNERS. *TR
NHTSA ODI #10450612
500 miles · Mar 6, 2012
Power Train
TL* THE CONTACT OWNS A 2011 INFINITI G37 SEDAN. THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE AT APPROXIMATELY 20 MH, THE VEHICLE WOULD EXHIBIT A ONE SECOND DELAY BEFORE RESPONDING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE NATURE OF THE PROBLEM COULD NOT BE CORRECTED DUE TO IT BEING A …
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TL* THE CONTACT OWNS A 2011 INFINITI G37 SEDAN. THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE AT APPROXIMATELY 20 MH, THE VEHICLE WOULD EXHIBIT A ONE SECOND DELAY BEFORE RESPONDING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE NATURE OF THE PROBLEM COULD NOT BE CORRECTED DUE TO IT BEING A NORMAL CHARACTERISTIC OF HOW THE VEHICLE WAS DESIGNED TO OPERATE. THE CURRENT MILEAGE WAS 3,400 AND THE FAILURE MILEAGE WAS 500.
NHTSA ODI #10450494
6,400 miles · Feb 23, 2012
Structure
THIS IS A HARDTOP CONVERTIBLE CAR WHOSE ROOF FOLDS INTO THE TRUNK SPACE WHEN THE TOP IS DOWN. UNLIKE A PREVIOUS HARDTOP CONVERTIBLE I OWNED (VOLKSWAGEN EOS), THE ROOF ON THE INFINITI GOES DOWN EVEN WHEN THERE IS AN OBSTRUCTION IN THE TRUNK SPACE (SUCH AS A BOOK). [THE ROOF OF THE EOS WOULD NOT GO DOWN UNTIL THE OBSTRUCTION WAS…
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THIS IS A HARDTOP CONVERTIBLE CAR WHOSE ROOF FOLDS INTO THE TRUNK SPACE WHEN THE TOP IS DOWN. UNLIKE A PREVIOUS HARDTOP CONVERTIBLE I OWNED (VOLKSWAGEN EOS), THE ROOF ON THE INFINITI GOES DOWN EVEN WHEN THERE IS AN OBSTRUCTION IN THE TRUNK SPACE (SUCH AS A BOOK). [THE ROOF OF THE EOS WOULD NOT GO DOWN UNTIL THE OBSTRUCTION WAS REMOVED]. THIS HAS HAPPENED TWICE WITH THE INFINITI, CAUSING THOUSANDS OF DOLLARS OF DAMAGE TO MY CAR. MY CONCERN IS THAT IF A CHILD WERE TO CLIMB INTO THE TRUNK (GOD FORBID) AND THE TOP WERE TO BE ENGAGED, THERE WOULD BE NOTHING TO STOP THE ROOF FROM CRUSHING THE CHILD. THIS SEEMS LIKE A SERIOUS SAFETY SHORTCOMING. I CALLED INFINITI MOTORS AND EXPRESSED MY CONCERN; THEY CREATED A FILE AND BASICALLY SAID THERE WAS NOTHING THEY COULD DO. *TR
NHTSA ODI #10449069