2013 Hyundai Veloster

WHEN I ENTERED THE CAR AND TURNED IT ON THE STEERING WHEEL WAS LOCKED . THE ENGINE WAS RUNNING AND I COULD PUT IT IN GEAR BUT THE STEERING WOULD NOT TURN. AFTER I RESTARTED THE CAR A COUPLE OF TIMES THE PROBLEM WAS CORRECTED BUT I AM WORRIED THIS WILL HAPPEN WHILE DRIVING AND MIGHT CAUSE A CRASH. THIS PROBLEM WAS REPEATED IN 2 DIFFERENT OCCASIONS. ANOTHER ISSUE THAT HAPPENED TWICE WAS THAT I WOULD PUT THE CAR IN REVERSE AND IT WOULD NOT MOVE. SAME ISSUE WAS RESOLVED . IF THIS CAR IS FAULTY AND FROM THE COMPLAINTS I SEE THAT IT IS .. THERE MUST BE SOMETHING DONE ABOUT IT! *TR

WHEN I WASH MY CAR I LIKE TO WIPE DOWN THE ENGINE AND THE INNER PART OF THE FRONT HOOD. ABOUT A WEEK AGO I WENT TO WASH MY CAR OPEN THE HOOD ONLY TO DISCOVER A WHITE SUBSTANCE (ALMOST LIKE WHITE BATTERY CORROSION) RUNNING ALL DOWN MY FIRE WALL COVER. I MADE AN APPOINTMENT WITH THE SERVICE DEPARTMENT TOLD THEM NOT TO DO ANYTHING TO THE CAR UNTIL THEY CAN EXPLAIN TO ME HOW IT HAPPEN AND HOW ARE THEY GOING TO FIX IT. ABOUT 20 MINUTES LATER THE SERVICE MANAGER CALLS ME OVER AND EXPLAINS TO ME THAT THE WHITE SUBSTANCE ON MY FIREWALL WAS WHEN THE DETAIL PEOPLE FROM WHERE I PURCHASE MY CAR LEFT IT THERE. I EXPLAIN TO HIM THAT WOULD BE IMPOSSIBLE SINCE I ALWAYS LOOK AT MY HOOD AND THIS WAS THE FIRST TIME I SAW IT. THE SERVICE MANAGER THEN TURNS TO THE TWO DECALS ON THE TOP OF THE HOOD AND STATED THEY MAY BE WATER SEEKING IN BUT BECAUSE HE DID NOT FIND THE FIREWALL WET HE JUST WIPED OFF THE WHITE SUBSTANCE AND TOLD ME THERE IS NOTHING HE CAN DO IT'S JUST THE DESIGNEE OF THE DECALS. I'M NOT EVEN SURE IT IS THE TWO DECALS; BUT ONE THING FOR SURE SOMETHING IS ALLOWING WATER TO SEEK INTO MY FIREWALL AND HYUNDAI IS NOT TAKING CARE OF THEIR CUSTOMERS NHTSA PLEASE HELP. *TR

WHILE DRIVING ON THE 528 HEADING TO WORK, THERE WAS AN IMPRESSIVE EXPLOSION SOUND FOLLOWED BY GLASS SHARDS AND PULVERIZED GLASS FROM THE SUNROOF BEING PROPELLED INTO THE CAR FORCEFULLY. I WAS DRIVING AT APPROX 70MPH, AND THE SUNROOF WAS CLOSED. ALL OTHER WINDOWS WERE CLOSED AS WELL. THERE WERE NO OTHER VEHICLES IN FRONT OF ME. THE SUNROOF IMPLODED INTO THE CAR, COVERING ME AND THE INTERIOR OF THE VEHICLE WITH GLASS. THANKFULLY, I WAS WEARING SUNGLASSES WHICH KEPT THE GLASS OUT OF MY EYES. AS I WAS VERY NEAR MY JOB WHEN IT HAPPENED, I CONTINUED TO DRIVE AT A MUCH, MUCH SLOWER SPEED TO MY JOB. WHEN I ARRIVED, I FOUND GLASS INSIDE MY CLOTHING AND WAS REMOVING GLASS FROM MY HAIR ALL DAY. I CALLED A DEALER AND TOOK THE CAR IN IMMEDIATELY, MISSING THE FIRST PART OF MY SHIFT AT WORK. I WAS TOLD THEY HAD NEVER HEARD OF THIS HAPPENING, BUT IT WOULD BE COVERED UNDER THE WARRANTY. A NEW SUNROOF WAS INSTALLED. TODAY, 11/14/13, WHILE DRIVING, I NOW NOTICE A "CRACKLING" SOUND FROM THE ROOF WHILE DRIVING. I AM AFRAID THE IMPLOSION IS GOING TO HAPPEN AGAIN! I HAVE CALLED THE DEALER AND AM WAITING TO HEAR WHAT THEY ADVISE. IS TERRIBLE TO OWN A CAR AND BE AFRAID TO DRIVE IT!! *TR

THE WINDSHIELD REAR-VIEW MIRROR DOES NOT DIM ADEQUATELY. THE REAR-VIEW MIRROR DOES NOT HAVE A MANUAL DIMMING LEVER, JUST A ROW OF BUTTONS ALONG THE BOTTOM FOR TELEPHONE, BLUETOOTH, ETC. HAVING DRIVEN THE CAR AT NIGHT, I THOUGHT IT DID NOT HAVE ANY MIRROR DIMMING, SO I STOPPED AT A HYUNDAI DEALER THE NEXT DAY AND WAS INFORMED THAT THE MIRROR HAS A PHOTOCELL THAT TELLS THE MIRROR WHETHER IT IS DAY OR NIGHT, AND THE MIRROR AUTOMATICALLY DIMS. I COVERED THE SENSOR AND THEY WERE CORRECT, BUT THE AMOUNT OF DIMMING IS FAR FROM ADEQUATE--SUCH THAT WHEN I DROVE THE CAR AT NIGHT, I DID NOT REALIZE THERE WAS ANY DIMMING AT ALL. I HAD TO RE-AIM THE MIRROR SO I COULD NOT SEE THE HEADLIGHTS OF THE CAR BEHIND ME. SUCH RE-AIMING OF THE MIRROR CANCELS MOST OF THE SAFETY BENEFITS OF HAVING A REAR-VIEW MIRROR. *TR

THE SPEEDOMETER AND TACHOMETER DASHBOARD INSTRUMENTS ARE ALMOST UNREADABLE BY PERSONS WITH RED-GREEN COLOR BLINDNESS. APPROXIMATELY 5% TO 10% OF THE MALE POPULATION IS RED-GREEN COLOR BLIND (0.5% TO 1% FOR FEMALES). THE SPEEDOMETER AND TACHOMETER DIALS ARE BLACK WITH WHITE LETTERING AND DEEP RED NEEDLES TO POINT AT THE LETTERING. THAT DEEP RED ON A BLACK BACKGROUND IS ALMOST INVISIBLE. IF I SPEND TIME SEARCHING, I CAN FIND THE NEEDLE, BUT IT IS VERY UNSAFE TO TAKE ONE'S EYES OFF THE ROAD FOR THE LENGTH OF TIME IT TAKES TO FIND THE ALMOST INVISIBLE NEEDLE. AN ARGUMENT OF, "IF YOU CAN'T READ THE INSTRUMENTS, GET A DIFFERENT CAR," IS NOT REASONABLE BECAUSE THE CAR ONE IS DRIVING IS NOT ALWAYS ONE'S OWN CAR, SUCH AS IT MAY BE AN EMPLOYER'S CAR OR (THE WAY I DISCOVERED THIS PROBLEM) IT MAY BE A RENTAL CAR, AND THERE ARE MANY OTHER SCENARIOS WHERE ONE DID NOT CHOOSE THE CAR ONE HAS TO DRIVE. SINCE 5% TO 10% OF THE MALE POPULATION HAS THIS COLOR VISION DEFICIENCY, I CANNOT BELIEVE THAT HYUNDAI NEVER DISCOVERED THE PROBLEM, BUT CHOSE STYLING OVER SAFETY. I ALSO SUSPECT THIS PROBLEM IS NOT LIMITED TO HYUNDAI. *TR

THIS VEHICLE HAD A SERIOUS SAFETY ISSUE OCCUR AROUND 5:00 AM ON JULY 10TH; AS I WAS DRIVING OUT OF MY DRIVEWAY (CAR IN DRIVE AND IN MOTION) ALL POWER FAILED. NO LIGHTS, ACCELERATION, POWER STEERING OR BRAKES, ETC. WHICH WAS A SERIOUS HAZARD ESPECIALLY GIVEN THE DARKNESS AT THAT TIME OF DAY. THIS SAFETY ISSUE FOLLOWED MULTIPLE OCCASIONS WHERE ALL THE POWER FAILED WHEN TRYING TO ENTER THE VEHICLE USING THE PROVIDED KEY FOBS. THESE SITUATIONS COULD ALSO HAVE BEEN DANGEROUS AS ON ONE OCCASION THIS HAPPENED WHILE MY CAR WAS IN AN URBAN PARKING GARAGE IN THE EVENING. IT TOOK APPROXIMATELY 45 MINUTES- 1 HOUR BEFORE THE POWER RESTORED AND I COULD START THE VEHICLE. I BROUGHT IT TO THE DEALERSHIP ON JULY 5TH TO REMEDY THE POWER ISSUE AND THE TECHNICIAN COULD FIND NO ISSUE - THEY SWITCHED OUT THE CAR BATTERY AS A PRECAUTION IN THE EVENT THERE WAS A HAIRLINE CRACK CAUSING THE INTERMITTENT POWER FAILURES. AS OF AUGUST 27TH, THE VEHICLE WAS STILL NOT REPAIRED FROM THE JULY 10TH INCIDENT. DEALERSHIP NOTIFIED ME IT WAS REPLACING THE ENTIRE FUSE BOX AND ENGINE WIRING HARNESS AS THE DIAGNOSED CAUSE OF THE FAILURE. *JB

I OWN A 2013 HYUNDAI VELOSTER THAT I PURCHASED IN MAY. WHILE DRIVING OVER THE TAPPAN ZEE BRIDGE, THIS MORNING, MY SUNROOF SPONTANEOUSLY EXPLODED WITHOUT WARNING. I WAS IN SHOCK, COVERED IN GLASS AND UNABLE TO PULL OVER UNTIL I REACHED THE TOLL PLAZA, THE THERE IS NO STOPPING ON THE BRIDGE. I CALLED MY DEALER AND THEY ADVISED ME THAT IT WAS A "KNOWN ISSUE" BUT THAT MY CAR HAD NOT BEEN RECALLED AND THEY WERE NOT SURE WHY. THE TOW-SERVICE THAT IS USED FOR THE THRUWAY AUTHORITY COULD NOT TAKE ME TO MY DEALER AND ONLY TO THE NEAREST ONE, WHICH IS WHITE PLAINS HYUNDAI. THEY ALSO ADVISED ME THAT IT IS A "KNOWN ISSUE" AND HAS TO DO WITH THE GLASS. AGAIN, THEY CONFIRMED THAT MY VIN WAS EXCLUDED FROM THE RECALL. IT IS (OBVIOUSLY) COVERED UNDER WARRANTY. HOWEVER, I AM NOW TERRIFIED OF MY SUNROOF AS NO ONE CAN TELL ME THAT THE ISSUE IS RESOLVED AND ASSURE ME THAT IT WON'T HAPPEN AGAIN. I'VE ONLY OWNED THE CAR FOR 3 MONTHS! AT THE DEALER'S SUGGESTION, I CALLED HYUNDAI CUSTOMER SERVICE FOR ANSWERS AND RECEIVED VERY LITTLE INFORMATION. I HAVE PHOTOS AVAILABLE AND AM HAPPY TO DO AN INTERVIEW. *TR

THE DCT TRANSMISSION IN THIS MODEL HAS A SEVERE LAG WHEN ACCELERATING FROM A STOP OR HAVING TO ACCELERATE QUICKLY INTO TRAFFIC, WHEN YOU PRESS THE THROTTLE HARD THERE IS A ONE SECOND DELAY BEFORE ANYTHING HAPPENS, AND SOMETIMES IT COMPLETELY BOGS DOWN WHEN TRYING TO MERGE INTO TRAFFIC, THANKFULLY OTHER DRIVERS HAVE SLOWED WHEN IT DOES THIS. IT IS AN EXTREME SAFETY HAZARD AND NEEDS TO ME ADDRESSED IMMEDIATELY. THERE ARE MANY PEOPLE ON THE VELOSTER.ORG SITE THAT ARE REPORTING THE SAME PROBLEM AND THERE IS NOTHING THE DEALER CAN DO ABOUT IT. I'VE OWNED MANY, MANY VEHICLES IN THE PAST AND THIS IS THE FIRST ONE I'VE OWNED THAT I WORRY ABOUT MY SAFETY AS WELL AS THE OTHER MOTORISTS ON THE ROAD. *TR