2013 Hyundai Veloster

WHEN STOPPIBG OR COMING TO FULL COMPLETE STOP CAR SEEMS TO FEEL LIKE IT IS GOIBG TO STALL OUT AND KIND OF SHIMMERY AND SHAKES A LITTLE RIGHT BEFORE STOPPING ALSO WHEN STARTING FROM A COMPLETE STOP IT ALOT OF THE TIME FEELS LIKE IT IS GOING TO STALL OUT AS WELL. THERE IS ALOT OF ENGINE NOISE AS WELL THAT DOES NOT SEEM LIKE IT IS A GOOD THING.

THE HEAD LIGHT BULBS HAVE BEEN REPLACED 6 TIMES, AND THE 'BRAIN' OF THE CAR HAS BEEN REPLACED 2 TIMES (WITH A REFURBISHED ONES, (NOT NEW). I UNDERSTAND THERE WAS A RECALL FOR MAKE AND YEAR OF MY CAR FOR THE SOFTWARE REPLACEMENT BECAUSE OF ELECTRICAL ISSUES. I DON'T UNDERSTAND WHY MY PARTICULAR CAR WAS NOT LISTED. MY CAR IS HAVING ELECTRICAL ISSUES!!!

WHILE DRIVING AT HIGHWAY SPEED THE ENGINE LOST POWER AND WOULD NOT ACCELERATE. TOOK THE CAR TO THE DEALER. DEALER INSPECTED AND FOUND THE CATALYTIC CONVERTER WAS PLUGGED AGAIN. THE PREVIOUS FAILURE (SEPARATE REPORT) IN JUNE 2019 CAUSED THE ENGINE TO FAIL. THE VEHICLE HAD A NEW SHORT BLOCK INSTALLED ALONG WITH THE CATALYTIC CONVERTER. WITH 9000 MILES ON THE NEW SHORT BLOCK AND CAT, THE CAT IS PLUGGED AGAIN AND THE ENGINE HAS A DISTINCTIVE TICKING SOUND THAT WAS PRESENT WHEN THE ENGINE FAILED THE LAST TIME. HYUNDAI HAS AN ISSUE THAT NEEDS TO BE ADDRESSED. THE VEHICLE IS SERVICED AT RECOMMENDED INTERVALS OR BEFORE. WE USE STANDARD GASOLINE WITH NO AFTERMARKET ADDITIVES.

THE MDPS (MOTOR DRIVEN POWER STEERING) ASSEMBLY CONTAINS A FLEXIBLE RUBBER COUPLING WHICH MAY WEAR OVER TIME RESULTING IN A SLIGHT 'CLICKING' OR 'THUD' TYPE NOISE WHEN TURNING THE STEERING WHEEL. THIS TOGETHER WITH THE HUGE AMOUNT OF DEAD PLAY MAKES THE VEHICLE UNSAFE. THERE'S A RECALL/EXTENDED WARRANTY FROM HYUNDAI USA FOR THIS SAME EXACT ISSUE FOR OTHER MODELS WITH THE EXACT SAME ISSUE, BUT NOT FOR THIS ONE.

TO MAKE A VERY LONG STORY SHORT, I HAD TO GET MY ENGINE REPLACED IN LATE 2017 DUE TO THE ENGINE THROWING A ROD. IT TOOK 3 MONTHS TO REPAIR BECAUSE THE DEALERSHIP WAS BEHIND DUE TO OTHER PEOPLE HAVING ENGINE MALFUNCTIONS. AFTER MY HUSBAND DROVE MY CAR OFF THE LOT, MY CAR WAS SOUNDING A LITTLE FUNNY, ALMOST LIKE A SUCKING NOSE THAT WE ENDED UP HAVING TO TAKE BACK TO THE DEALERSHIP TO HAVE THEM TELL ME THAT I NEEDED TO PAY A DIAGNOSTIC CHARGE EVEN THOUGH MY CAR WAS WELL UNDER WARRANTY LIMIT. I ENDED UP SPEAKING WITH THE MANAGER AND HE HAD THE TECHNICIAN LOOK AT IT TO ONLY BE TOLD IT WAS NOTHING ENGINE RELATED EVEN THOUGH MY ENGINE LIGHT WAS ON! A FEW MONTHS AFTER THAT, MY CAR STARTED LOSING POWER AND WAS INOPERABLE. I HAD IT TOWED TO THE SAME DEALERSHIP ONLY TO BE TOLD THAT I NEEDED ANOTHER ENGINE REPLACEMENT DUE TO LOW PRESSURE IN ONE CYLINDER! THE DEALERSHIP TOLD ME THAT I WOULD BE RESPONSIBLE TO PAY SINCE THEY ALREADY TOOK CARE OF IT THE FIRST TIME. WE ALSO FOUND OUT THAT THROUGH OUR ADVISOR AT THE SERVICE CENTER DEALERSHIP THAT SHE HAS AN EMAIL STATING THAT FAULTY PARTS WERE USED DURING THE FIRST ENGINE 'REPAIR'. ME AND MY HUSBAND HAD TO LEAVE MY CAR AT THE DEALERSHIP SINCE IT WAS NOT DRIVE-ABLE AND THEY ENDED UP SELLING THE VEHICLE AT AUCTION FOR $1700 IN FEBRUARY 2019. DURING THE SAME MONTH A RECALL WAS ISSUED ON THE VEHICLE. I HAVE A RECALL NUMBER AND HAVE SPOKE TO 3 DIFFERENT DEPARTMENTS TO SEE WHAT I CAN DO TO RESOLVE THE BALANCE I HAVE LEFT TO PAY ON THE CAR OF $8710. I KNEW THERE MUST HAVE BEEN AN ISSUE SINCE THE LAST FEW TIMES I'VE WENT TO THE DEALERSHIP THERE WERE A LOT OF VEHICLES NEEDING ENGINE REPLACEMENTS. THIS HAS BEEN FRUSTRATING TO DEAL WITH THE PAST FEW YEARS AND IT'S AFFECTING MY CREDIT AND I NEED IT RESOLVED ESPECIALLY SINCE THIS WAS NOT OUR FAULTS AND WE WERE DENIED THE USE OF THE WARRANTY WE WERE PAYING FOR.

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED THAT HE HAD JUST PURCHASED THE VEHICLE FROM A THIRD PARTY AND THE ENGINE SEIZED AND BLOW WHILE DRIVING ON THE FREEWAY ON CRUSE CONTROL AT 80 MPH. THE CONTACT STATED THAT HIS FRIENDS BEHIND IN ANOTHER VEHICLE SAW A METAL PART FLEW OUT FROM THE BOTTOM OF THE VEHICLE WITH SPARK. THE CONTACT WAS ABLE TO SAFELY COAST TO THE SIDE OF THE ROAD AND STATED BY THE TIME HE HAD COSTED TO THE SIDE OF THE ROAD; THE FIRE HAD GONE OUT. NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE HIS DAD'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE VIN WAS PART OF NHTSA CAMPAIGN NUMBER: 19V204000 (ELECTRICAL SYSTEM, ENGINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.