2014 Hyundai Azera

The contact owns a 2014 Hyundai Azera. The contact stated that while driving approximately 5 MPH uphill, the steering column suddenly locked up. The contact was able to pull into a parking lot. After restarting the vehicle, the Electronic Stability Control (ESC) warning light illuminated. The contact was able to safely drive the vehicle to the residence. The vehicle was taken to a local dealer, where it was diagnosed with a fractured steering column. The vehicle was not repaired because the replacement part was on back order. The contact stated that a mechanic attempted to move the vehicle, and the steering wheel locked. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000.

While driving, the steering became suddenly loose and nearly took me off the road. I was able to get the vehicle the short distance home, but the steering wheel now feels broken and detached. There was no warning. The passenger airbag light stays on all the time. I have found that both issues and parts are actually covered in other years, but not mine, which I have confirmed with a local dealer. With only 68800 miles, these should both be fully covered manufacturer repair since they are safety-related and there are numerous similar reports. There was no "crash" or "injury" per the questions below, BUT there should have been, and there was not, only because I was able to regain just enough control of the car to avoid a crash. If someone else was driving, it would most certainly have been a crash with injuries, possibly involving other vehicles if I didn't happen to be close to home and the only car around at the time. Based on my experience so far, I don't think I will be owning or buying any Hyundai products any time soon and will likely sell this one if I can get it repaired. It is sitting in my garage useless right now. I have now submitted a contact request to hyundaiusa.com asking for them to cover these repairs, and will update with their response.

WHEN I DROVE MY WIFE'S CAR YESTERDAY, I NOTICED WITH THE ENGINE RUNNING THAT WHEN YOU TURN THE STEERING WHEEL LEFT OR RIGHT, IT CLUNKED BOTH TIMES. THIS HAPPENED EITHER STOPPED OR WHEN YOU WERE DRIVING. THIS WAS NOT JUST ANNOYING BUT ALSO FRIGHTENING AND I AM CONCERNED THAT THERE IS AN ISSUE WITH THE STEERING FAILING. ONLINE RESEARCH HAS INDICATED THAT THIS IS NOT AN UNUSUAL PROBLEM WITH BOTH HYUNDAI AND KIA VEHICLES.

STEERING DEVELOPED "SLACK" WHEN TURNED WHEEL CAR DID NOT RESPOND IMMEDIATELY. PROBLEM WAS DIAGNOSED AS DEFECTIVE STEERING COLUMN. COMPUTER SEARCH SUGGESTED THIS WAS SIMILAR TO PREVIOUS RECALL FOR MODELS OTHER THAN AZERA. HYUNDAI DECLINED TO REPAIR WITHOUT $1500 CHARGE, WHEN DRIVING CAR WANDERS AND WILL NOT TRACK STRAIGHT. OBVIOUSLY WORSE AT HIGHWAY SPEED, *TR

TL* THE CONTACT OWNS A 2014 HYUNDAI AZERA. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL BEGAN TO VEER FROM LEFT TO RIGHT CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50.

STEERING "WANDER". THE VEHICLE DOES NOT DRIVE STRAIGHT WITHOUT CORRECTION BY DRIVER. STEERING DOES NOT "SELF-CENTER/RETURN TO CENTER". MOST VEHICLES HAVE A CENTER SPOT ON THEIR STEERING GEAR THAT ALLOWS THE VEHICLE TO COMFORTABLY STEER IN A STRAIGHT LINE, ESPECIALLY WHEN RETURNING FROM A LANE CHANGE TO TURN. DOES NOT DRIVE STRAIGHT. AS AN OVERALL, THE VEHICLE REQUIRES CONSTANT CORRECTION BY THE DRIVER TO KEEP THE VEHICLE GOING IN A STRAIGHT LINE. *TR