NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
169 reportsMileage unknown · Apr 10, 2022
Structure
I received a Recall Notice #21V-932 per Honda Service Bulletin 21-086 and took my 2020 Honda Ridgeline in on March 22, 2022. The recall notice specifies that gaps between Hood Seal and Grill allow for air entry that leads to hood vibration allowing the hood latch to break loose and hood to open while driving. I have such an …
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I received a Recall Notice #21V-932 per Honda Service Bulletin 21-086 and took my 2020 Honda Ridgeline in on March 22, 2022. The recall notice specifies that gaps between Hood Seal and Grill allow for air entry that leads to hood vibration allowing the hood latch to break loose and hood to open while driving. I have such an air gap and to make matters worse this gap also allows elements to enter my engine compartment getting everything wet/soiled- including electricals. After the recall repair was competed, I still had a sizable air gap between the hood seal and the grill. The Dealer Service Department Manager said it was operating according to Honda Specifications and that’s all he could do. I complained and he said he would contact Honda Motors of America. He received a reply from Honda Motors that ignored my complaint. My complaint is that Page 15 of this Honda Service Bulletin 21-086 recall notice specifies “Inspect the resting position of the hood seal. Ensure that the hood seal is making contact along the front grill”. After repair, my vehicle still has a good size air gap between the Hood Seal and Grill which does not meet the repair requirements of the Recall Notice. Not only that, the repair on my vehicle did not address the Root Cause of the problem which is to prevent air from entering and causing vibration. And this could be on many Honda vehicles! I tried to attach a Word Document with additional information but your system would not allow. Please contact me using email because I have hearing loss from Vietnam War and communicating over the phone is very difficult for me!!!!
NHTSA ODI #11460315
Mileage unknown · Feb 25, 2022
Forward Collision Avoidance
1st time we were driving on a mountain highway at 70 mph, when the truck self applied the brakes and we were nearly rear ended by another truck, there was no vehicle directly in front of our car to cause this to happen. I took the truck to the dealer as soon as we returned home, they found nothing wrong! A few weeks later this …
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1st time we were driving on a mountain highway at 70 mph, when the truck self applied the brakes and we were nearly rear ended by another truck, there was no vehicle directly in front of our car to cause this to happen. I took the truck to the dealer as soon as we returned home, they found nothing wrong! A few weeks later this happened again for no apparent reason however thus time no other car was near enough to cause a incident. I returned the truck to Honda Service after 1st calling Honda USA and having them document our concerns. Once more they could offer no reason or correction. This continues to randomly happen to thus day. I have 2 service documents to back up both times I returned to the dealer.
NHTSA ODI #11454177
Mileage unknown · Feb 24, 2022
Forward Collision Avoidance
Like other Honda models being investigated, this 2020 Ridgeline also applies the automatic braking system with on vehicle directly ahead (nearest vehicle is 2 lanes over). The date below is today, but events were in the past
NHTSA ODI #11453830
11,721 miles · Feb 11, 2022
Power Train
The contact's son owns a 2020 Honda Ridgeline. The contact stated that while her son was reversing, the vehicle shifted to neutral independently. The warning message "Stop. Driving when Safe. Transmission Problem, See Manual." Was illuminated. The contact's son shifted to reverse and continued to drive the vehicle. The contact s…
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The contact's son owns a 2020 Honda Ridgeline. The contact stated that while her son was reversing, the vehicle shifted to neutral independently. The warning message "Stop. Driving when Safe. Transmission Problem, See Manual." Was illuminated. The contact's son shifted to reverse and continued to drive the vehicle. The contact stated that the failure reoccurred twice the next day while reversing. The contact's son turned off and parked the vehicle. The vehicle was towed to the dealer where the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 11,721. Consumer traded in this truck on 2/14/2022 and traded up to a 2022 Ridgeline. Consumer had the truck for a week and it did the same thing.
NHTSA ODI #11451509
Mileage unknown · Jan 13, 2022
Structure
The February 2022 edition of Consumer Reports, page 19, identifies 2017-2020 Honda Ridgeline (and others) as having a faulty Hood Latch that could release as the vehicle is in motion thereby blocking the driver's view of the road. I cannot find any evidence on your website or that of Honda's about a recall or a fix for this issu…
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The February 2022 edition of Consumer Reports, page 19, identifies 2017-2020 Honda Ridgeline (and others) as having a faulty Hood Latch that could release as the vehicle is in motion thereby blocking the driver's view of the road. I cannot find any evidence on your website or that of Honda's about a recall or a fix for this issue. Please look into this matter and get back to me as soon as possible. Thanks [XXX] email: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #11447321
Mileage unknown · Dec 17, 2021
Engine
Strong engine oil odor after driving and then parking vehicle. Also checked engine oil, has a very strong gasoline smell to engine oil. Dealer claims unable to replicate, however I pointed out the smell to them once I arrived. Dealer mentioned that the smell was normal. They took the vehicle in anyway and claim again that the sm…
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Strong engine oil odor after driving and then parking vehicle. Also checked engine oil, has a very strong gasoline smell to engine oil. Dealer claims unable to replicate, however I pointed out the smell to them once I arrived. Dealer mentioned that the smell was normal. They took the vehicle in anyway and claim again that the smell is normal. There are no warning lights or anything to indicate a problem. Smell first noticed around 5600 miles. Vehicle now at 16000 miles and still getting the same result with odor and fuel smell in the oil.
NHTSA ODI #11444210
Mileage unknown · Nov 2, 2021
Power Train
Driving up a grade my small dog move forward onto forward part of console and steped on gearshift buttons and vehicle shifted in to neutral. Engine rev. Up to 5000 RPM. Had to remove dog from gear shift panel slow down engine and vehicle back in gear and excelerate away from large truck approaching the rear of my vehicle. Vary…
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Driving up a grade my small dog move forward onto forward part of console and steped on gearshift buttons and vehicle shifted in to neutral. Engine rev. Up to 5000 RPM. Had to remove dog from gear shift panel slow down engine and vehicle back in gear and excelerate away from large truck approaching the rear of my vehicle. Vary scary, why does Honda put a push button transmission controls on a console between the seats.
NHTSA ODI #11438991
Mileage unknown · Sep 17, 2021
Engine
I understand my vehicle has a start and stop function. It does not work as it’s intended per Honda dealership and page 400s of the owners manual. My car is been shutting off randomly as I’m giving it gas moving forward ( 1 time) and we’ll over 10 times as I’m backing up into my driveway. When I am backing up, it’s normal and out…
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I understand my vehicle has a start and stop function. It does not work as it’s intended per Honda dealership and page 400s of the owners manual. My car is been shutting off randomly as I’m giving it gas moving forward ( 1 time) and we’ll over 10 times as I’m backing up into my driveway. When I am backing up, it’s normal and out of no where, my vehicle shuts off and it shifts back to neutral then starts to roll forward. When my truck shuts off as I’m in reverse, my reverse camera becomes audio or audio off when it’s suppose to show the rear camera back up. And my dash board, the oil light and battery comes on. I’ve brought it up to Honda dealership and I keep getting the run around. This is a safety concern! It’s a safety concern for myself, family and also the people around me driving if this happens to shut off on the freeway or even on the city road. I have my kids in the car and I could get crush from all directions if my car shuts off randomly. What do Honda need in order to fix this? My car getting crushed in an accident? Honda states they could not replicated it so I provided dash cam footage, live video footage. And still I’m getting the run around. Please help. Honda stated my after market parts caused this issue. But could not explain to me why and how it caused it?? I have a carb legal intake and an LED light strip. Nothing fancy! No harness no nothing! Just simple fuse power and ground. I’ve brought my vehicle in before for this issue ( with my carb legal intake) and Honda deemed it “safe and could not replicate it” so I carried on and installed my LED light strip properly. They could not explain it to me how my parts caused the issue. So I put my car back to stock specs as they recommended. And immediately my car shuts off like I stated in this. I did not buy a Honda to have issues. At this point I’m over owning this car. It’s brand new! There is a bigger issue. And I feel like I am wasting my time. At this point- I need more help.
NHTSA ODI #11433320
Mileage unknown · Jul 23, 2021
Exterior Lighting
The Automatic High Beams on my 2020 rarely activate and when they do, they dim almost immediately after seeing their own reflection even on tiny road markers. Occasionally, they'll activate or flash oncoming traffic which creates a hazard to their visibility and my safety. I alerted my local Honda Dealership at a scheduled ser…
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The Automatic High Beams on my 2020 rarely activate and when they do, they dim almost immediately after seeing their own reflection even on tiny road markers. Occasionally, they'll activate or flash oncoming traffic which creates a hazard to their visibility and my safety. I alerted my local Honda Dealership at a scheduled service but they stated their were no service bulletins in effect for the Automatic High Beam system, and therefore nothing they would do.
NHTSA ODI #11426096
Mileage unknown · Jun 10, 2021
Unknown Or Other
Sunroof spontaneously shattered while driving. Sunroof is not safety glass and shattered into thousands of shards. If the inner cover had been open the driver would have been hit in the face with these glass shards while driving at highway speed. There was nothing on the roadway that could have caused this explosion. Sm…
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Sunroof spontaneously shattered while driving. Sunroof is not safety glass and shattered into thousands of shards. If the inner cover had been open the driver would have been hit in the face with these glass shards while driving at highway speed. There was nothing on the roadway that could have caused this explosion. Smooth paved road and no close traffic. We believe it is a defect and the type of glass is inherently dangerous to be used in a motor vehicle.
NHTSA ODI #11420514
Official recalls
8Jun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence & remedy
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Additional source detail variants (2)
Suspension:rear
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Structure:frame And Members
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Consequence: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
May 9, 2024
Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will replace the RVC tailgate wire harness, free of charge. Owner letters were mailed November 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's number for this recall is YI7.
Feb 1, 2024
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Consequence & remedy
Consequence: An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Jun 29, 2023
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Consequence & remedy
Consequence: Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
Remedy: Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
Mar 16, 2023
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Nov 29, 2021
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Consequence & remedy
Consequence: A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Remedy: Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Additional source detail variants (2)
Latches/locks/linkages:hood:latch
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Consequence: A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Remedy: Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Structure:body:hood
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Consequence: A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
Remedy: Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA25004 · No Restart After Auto Start/stop Engages
Opened Mar 26, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:crank/camshaft Position Sensor; Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (4)
Engine And Engine Cooling:engine:crank/camshaft Position Sensor
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm):software
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling:engine
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE24004 · Rear-View Camera Failure
Opened Feb 13, 2024 · Closed Aug 5, 2024
Status: closed (inferred from source dates) · Back Over Prevention
On February 13, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24004 to assess alleged failures of the rear-view camera (RVC) in 2020-2023 Model Year (MY) Honda Ridgeline vehicles. At this time, ODI has received a total of 50 complaints with allegations of the RVC image failing to display when the vehicle was in reverse. The RVC wire harness is routed near the hinge in the tailgate, in a location where frequent opening and closing of the tailgate causes bending stress on the harness. Honda determined the wire harness was manufactured with a material which is permeable to water and salt, which when it freezes and thaws, combined with tailgate usage, ultimately leads to breakage of the wiring in the tailgate harness. This results in a failure to display the RVC image. On May 9, 2024, Honda filed a Part 573 Safety Recall Report recalling all 2020-2024 MY Honda Ridgeline vehicles. The dealer will replace the RVC tailgate harness with a wire harness that is manufactured by a new supplier and has improved material properties to withstand wear from bending. In view of Honda filing recall 24V-321 addressing the subject of this investigation, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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