This has happened for the last 2.5 years and has happened between 5 and 10 times. While stopped at a traffic light the Auto-Stop feature activates. When the light changes and I attempt to move, the vehicle enters "cuts off" and the dash board directs me to shift to Park or to step on the brake to restart the engine. It take…
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This has happened for the last 2.5 years and has happened between 5 and 10 times. While stopped at a traffic light the Auto-Stop feature activates. When the light changes and I attempt to move, the vehicle enters "cuts off" and the dash board directs me to shift to Park or to step on the brake to restart the engine. It take multiple attempts but then it switches to Accessory Mode after which it generally starts. - Two pictures have been included. The one at night was in [XXX] and the other during the day, was taken on the corner of [XXX] and [XXX] in [XXX]. I also have a short video clip of the [XXX] incident which occurred about two days before the [XXX] incident. Once this begins I put on my hazards to direct other vehicles to drive around. I have reported it to the dealer. The dealer assured me it was the battery and they tested the battery but the battery was fine. The issue is similar to other 2023 and is covered by TSB 23-008/23-010 (Video Link: [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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