NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
13 reportsClear category filterMileage unknown · Jun 11, 2026
EngineFuel/propulsion System
My 2018 Honda HR-V had the federally-mandated Safety Recall 24-015 (Fuel Pump Motor replacement) performed on August 16, 2025 at Honda Westborough, Westborough, MA. The vehicle had zero EVAP-related issues or warning lights before that recall work. Approximately 9 months later, in May 2026, a parking alert and check engine ligh…
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My 2018 Honda HR-V had the federally-mandated Safety Recall 24-015 (Fuel Pump Motor replacement) performed on August 16, 2025 at Honda Westborough, Westborough, MA. The vehicle had zero EVAP-related issues or warning lights before that recall work. Approximately 9 months later, in May 2026, a parking alert and check engine light appeared on the dash. I brought the vehicle back to the same dealership. The technician retrieved diagnostic codes P0455 (large EVAP leak) and P0456 (small EVAP leak), performed a smoke test, and confirmed the leak was coming specifically from the FUEL PUMP MOTOR AREA - the exact same location where the recall work had been performed. The technician's own notes state: "confirmed leak coming from the fuel pump motor area." After replacing the O-ring and lock ring, the leak persisted at the same spot. A new fuel pump assembly (part# 17045-T7X-A02) was ultimately installed to resolve it. Honda Westborough charged me $1,676.61 for this repair, including $870.50 in labor and $724.83 in parts. When I contacted American Honda Customer Relations, they declined to reimburse me, stating the repair was unrelated to the recall. I strongly dispute this. The recall involved opening the fuel pump housing to replace the motor. The subsequent EVAP leak was confirmed by smoke test to originate at that exact location. No such issues existed before the recall. This is a direct causal connection. Other Honda owners on public forums (HR-V Forum, CivicX Forum) have reported identical P0455/P0456 EVAP leaks appearing within days or months of the same recall being performed, suggesting a systemic issue with the recall repair procedure, specifically, improper resealing of the fuel pump housing after motor replacement. I am requesting: 1. An investigation into whether the Recall 24-015 repair procedure is causing downstream EVAP system failures. 2. Honda be required to reimburse owners who incurred repair costs caused by improper recall workmanship.
NHTSA ODI #11743597
Mileage unknown · Aug 26, 2025
Fuel/propulsion System
Fuel pump is failing and not properly propelling the fuel which is causing the car not to start correctly and failing during driving
NHTSA ODI #11683129
Mileage unknown · Aug 11, 2025
Electrical SystemFuel/propulsion SystemVehicle Speed Control
While driving the car to work the instrument cluster LCD display began to glitch showing garbled information on the fuel as well as effecting the speedometer reading. Having inaccurate speedometer reading due to a faulty instrument cluster can put others at risk due to not knowing your exact speed. There were no indications of…
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While driving the car to work the instrument cluster LCD display began to glitch showing garbled information on the fuel as well as effecting the speedometer reading. Having inaccurate speedometer reading due to a faulty instrument cluster can put others at risk due to not knowing your exact speed. There were no indications of a problem prior to this incident. Upon discussion with several HRV owners and forums this issue is likely caused by cracked solder joints on the board for the instrument cluster. The leadfree solder used appears to fail causing connection issues for the pins on the board and erratic read outs and displays. I plan to have the dealer look at the vehicle shortly. This problem is known and reported prolifically on discussion boards. Honda has released several service notices internally related to this issue for CRVs and Civics, but no recalls and not for HRVs.
NHTSA ODI #11679900
Mileage unknown · May 3, 2025
Fuel/propulsion System
I just want to get my recall done. It’s almost 2 years since the recall was announced and no one is able to do my car. I called Open Road Honda a bunch of times, last year they told me parts are not available. I have been following up since then every few months since honda sent a letter that parts are available. I just get sent…
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I just want to get my recall done. It’s almost 2 years since the recall was announced and no one is able to do my car. I called Open Road Honda a bunch of times, last year they told me parts are not available. I have been following up since then every few months since honda sent a letter that parts are available. I just get sent to voicemail and no one calls back. I tried to call Honda to report but they just tell me to call local Honda dealerships. Something needs to be done with this before my car breaks.
NHTSA ODI #11658697
Mileage unknown · Nov 14, 2024
Fuel/propulsion System
The contact owns a 2018 Honda HR-V. The contact received notification of the NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the …
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The contact owns a 2018 Honda HR-V. The contact received notification of the NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11625344
Mileage unknown · Jul 16, 2024
Fuel/propulsion System
I left my car in the Fort Lauderdale airport parking garage for one week. When I came back from vacation the car started, pulled out of the spot and then refused to move. I had to have it towed for $700 all the way to my home in palm beach gardens. 52 miles at 7pm. This happened in July of 2023 and there is still no parts availa…
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I left my car in the Fort Lauderdale airport parking garage for one week. When I came back from vacation the car started, pulled out of the spot and then refused to move. I had to have it towed for $700 all the way to my home in palm beach gardens. 52 miles at 7pm. This happened in July of 2023 and there is still no parts available to replace the faulty fuel pump.
NHTSA ODI #11602609
Mileage unknown · May 9, 2024
Fuel/propulsion System
Vehicle stalled while driving. The fuel pump had failed and needed to be replaced. Car was otherwise in good working condition and we had no indication anything was wrong before the vehicle stalled- only about 43000 miles on vehicle.
NHTSA ODI #11587901
Mileage unknown · Jan 1, 2024
Fuel/propulsion SystemVehicle Speed Control
Car slowed down during traveling out of town. It appeared to lose power and we had to pull over. After trying to restart it nothing happened which caused us to call for help via AAA assistance!
NHTSA ODI #11562872
Mileage unknown · Oct 22, 2023
Electrical SystemFuel/propulsion System
Paint started peeling 2 months after I bought it from the Honda dealership. I have had 2 appointments with them about it and nothing has been done. No call or email. 6 months into buying the vehicle I was getting onto the highway and my vehicle wasn't excellerating then it picked up. The vehicle does that every month atleast 4 t…
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Paint started peeling 2 months after I bought it from the Honda dealership. I have had 2 appointments with them about it and nothing has been done. No call or email. 6 months into buying the vehicle I was getting onto the highway and my vehicle wasn't excellerating then it picked up. The vehicle does that every month atleast 4 times. Also since I bought this car when I unlocked my doors they lock themselves when I open the door. Takes me 10 tries to get into the car. And if I leave the keys in the car the car will lock it self with the keys in it!
NHTSA ODI #11551229
Mileage unknown · Oct 30, 2022
Electrical SystemFuel/propulsion System
Multiple times per week recently, the car will not turn over when starting the car, while all dash lights light up like a Christmas tree. There is no pattern when it just decides to act up…recently 2-3 times a week, in the past 2-3 times a month, it seems random. Sometimes, after it will not start and I leave it alone for some…
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Multiple times per week recently, the car will not turn over when starting the car, while all dash lights light up like a Christmas tree. There is no pattern when it just decides to act up…recently 2-3 times a week, in the past 2-3 times a month, it seems random. Sometimes, after it will not start and I leave it alone for some time I.e.: 30-60 minutes, and try to start it again, the car starts right up with no issue. This has left this female driver of this 2018 HR-V stranded numerous times. Several times it happened while driving, the car shuts off at low speed, and won’t start again. It has become a major concern that it can become a death trap. This car has just over 10k miles on it… it’s barely broken in….And with brand new battery just replaced !!!!!!
NHTSA ODI #11491498
Official recalls
3Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
May 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Honda will notify owners and dealers will replace the fuel pump assembly, free of charge. The recall began July 22, 2020. Owners may contact Honda customer service at 1-888-234-2138.
Nov 1, 2018
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: A reduction of braking performance increases the risk of a crash.
Remedy: Owners will be notified, and Honda or Acura dealers will bleed the brakes, free of charge. The recall began December 11, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are C31 and L30.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE22011 · Rear Differential Seizure
Opened Nov 28, 2022 · Closed Jul 22, 2024
Status: closed (inferred from source dates) · Power Train; Power Train:axle Assembly; Power Train:axle Assembly:axle Shaft; Power Train:axle Assembly:axle Shaft:seal; Power Train:driveline:differential Unit; Power Train:driveline:driveshaft
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Additional source detail variants (6)
Power Train:axle Assembly:axle Shaft
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:axle Assembly:axle Shaft:seal
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:axle Assembly
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:driveline:differential Unit
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:driveline:driveshaft
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
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