My 2018 Honda HR-V had the federally-mandated Safety Recall 24-015 (Fuel Pump Motor replacement) performed on August 16, 2025 at Honda Westborough, Westborough, MA. The vehicle had zero EVAP-related issues or warning lights before that recall work. Approximately 9 months later, in May 2026, a parking alert and check engine ligh…
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My 2018 Honda HR-V had the federally-mandated Safety Recall 24-015 (Fuel Pump Motor replacement) performed on August 16, 2025 at Honda Westborough, Westborough, MA. The vehicle had zero EVAP-related issues or warning lights before that recall work. Approximately 9 months later, in May 2026, a parking alert and check engine light appeared on the dash. I brought the vehicle back to the same dealership. The technician retrieved diagnostic codes P0455 (large EVAP leak) and P0456 (small EVAP leak), performed a smoke test, and confirmed the leak was coming specifically from the FUEL PUMP MOTOR AREA - the exact same location where the recall work had been performed. The technician's own notes state: "confirmed leak coming from the fuel pump motor area." After replacing the O-ring and lock ring, the leak persisted at the same spot. A new fuel pump assembly (part# 17045-T7X-A02) was ultimately installed to resolve it. Honda Westborough charged me $1,676.61 for this repair, including $870.50 in labor and $724.83 in parts. When I contacted American Honda Customer Relations, they declined to reimburse me, stating the repair was unrelated to the recall. I strongly dispute this. The recall involved opening the fuel pump housing to replace the motor. The subsequent EVAP leak was confirmed by smoke test to originate at that exact location. No such issues existed before the recall. This is a direct causal connection. Other Honda owners on public forums (HR-V Forum, CivicX Forum) have reported identical P0455/P0456 EVAP leaks appearing within days or months of the same recall being performed, suggesting a systemic issue with the recall repair procedure, specifically, improper resealing of the fuel pump housing after motor replacement. I am requesting: 1. An investigation into whether the Recall 24-015 repair procedure is causing downstream EVAP system failures. 2. Honda be required to reimburse owners who incurred repair costs caused by improper recall workmanship.
NHTSA ODI #11743597
Mileage unknown · May 20, 2026
Electrical SystemEngineUnknown Or Other
Complaint Regarding 2018 Honda HR-V AWD – Air Conditioning Failure, Odometer Malfunction, and Prior Fuel Pump Replacement. I am filing a complaint regarding my 2018 Honda HR-V AWD due to ongoing mechanical and electrical issues that appear to affect many Honda HR-V owners. The primary issue is the air conditioning system, whic…
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Complaint Regarding 2018 Honda HR-V AWD – Air Conditioning Failure, Odometer Malfunction, and Prior Fuel Pump Replacement. I am filing a complaint regarding my 2018 Honda HR-V AWD due to ongoing mechanical and electrical issues that appear to affect many Honda HR-V owners. The primary issue is the air conditioning system, which has not been functioning consistently. The A/C repeatedly fails to cool properly and intermittently stops working altogether. I am aware that many other Honda HR-V owners have reported similar air conditioning problems, and Honda has offered extended warranty coverage for certain Honda vehicles with A/C system defects. However, my vehicle has not been included in that extended coverage, despite experiencing the same recurring issues. In addition, the vehicle previously required a fuel pump replacement in 2021. I am concerned that this may indicate broader reliability and safety-related defects affecting this model. The vehicle is also experiencing mechanical and electrical problems involving the odometer/instrumentation system. The odometer has shown irregular behavior and appears to malfunction intermittently, raising concerns about the accuracy of vehicle information and overall reliability. I have been experiencing these issues for years without any resolution. I reached out to Honda Customer Service about these issues, but because my "VIN" is not included in the recall or extended warranty, I haven't been able to get much help. I believe these issues warrant investigation, particularly given the number of similar complaints from other Honda HR-V owners. I respectfully request that Honda be required to extend warranty coverage and corrective action to include affected 2018 Honda HR-V AWD vehicles like mine. Thank you for your attention to this matter
NHTSA ODI #11739139
Mileage unknown · Feb 5, 2026
Electrical SystemEngine
I was driving to work and everything on the dashboard lit up. It actively showed that the car was changing gears while I was in traffic. I pulled over and the car reader gave me error - P0793. We have a 2018 Honda HRV with only 86,000 miles. The car became sluggish and sounded like something went wrong with the engine. Ther…
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I was driving to work and everything on the dashboard lit up. It actively showed that the car was changing gears while I was in traffic. I pulled over and the car reader gave me error - P0793. We have a 2018 Honda HRV with only 86,000 miles. The car became sluggish and sounded like something went wrong with the engine. There was no prior alarm or lights on dashboard before everything began blinking. There is a service bulletin for this issue by honda - 21-047 CVT belt deterioration warranty extension. Car is currently at Honda dealership and they denied us a good will request because we were 11 months and 29 days out of warranty.
NHTSA ODI #11715892
Mileage unknown · Oct 25, 2025
Engine
my name is [XXX] . My address is [XXX] , phone number [XXX] . I purchased a 2018 Honda HR-V and on yesterday I was driving on the beltway when my engine stalled. The car slowed down n the dashboard became black. It happened at 415pm and I put hazard lights on. Traffic was moving fast and I had just a small area to pull over. I t…
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my name is [XXX] . My address is [XXX] , phone number [XXX] . I purchased a 2018 Honda HR-V and on yesterday I was driving on the beltway when my engine stalled. The car slowed down n the dashboard became black. It happened at 415pm and I put hazard lights on. Traffic was moving fast and I had just a small area to pull over. I turned the car key off and started the car again n proceeded to drive again. It was very scary. I looked for recalls with my vin number and didn’t see anything. I looked at the issues with my type car n that’s one issue with engine stalling for fuel pumps. I have a full tank of gas. I travel out of town a lot. I need you to add my car to the recall for fuel pump issue. Here is the vin number: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11695554
Mileage unknown · Sep 14, 2023
EngineVehicle Speed Control
The differential broke. I was unable to accelerate on the road; it froze up. I had to pull over and couldn't drive it. I was just outside of the HOnda dealer when it happened. I took it to the Honda Dealer Service Center in MD and this was their diagnosis.I didn't take it anywhere else. There were no warnings except I heard ratt…
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The differential broke. I was unable to accelerate on the road; it froze up. I had to pull over and couldn't drive it. I was just outside of the HOnda dealer when it happened. I took it to the Honda Dealer Service Center in MD and this was their diagnosis.I didn't take it anywhere else. There were no warnings except I heard rattling when I was at a lower speed the same afternoon about 3 hours earlier. Otherwise, I had just completed a 100k service literally 2 weeks beforehand at Honda Service and the Honda Service Center didn't report anything wrong with the car.
NHTSA ODI #11544635
Mileage unknown · Dec 13, 2022
Engine
Engine suddenly lost power on highway 5 times in last 6 months and would not restart for approximately 12 hours. To lose power at 75 mph on a busy highway risks accidents and injury to driver, passengers, and potentially other drivers on the road. Tow truck drivers and passengers are witnesses to this happening. We have had it t…
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Engine suddenly lost power on highway 5 times in last 6 months and would not restart for approximately 12 hours. To lose power at 75 mph on a busy highway risks accidents and injury to driver, passengers, and potentially other drivers on the road. Tow truck drivers and passengers are witnesses to this happening. We have had it towed to the dealer each time and they cannot find any problem. No warning prior to the problem.
NHTSA ODI #11497349
Mileage unknown · Nov 30, 2022
EnginePower TrainService Brakes
1. The dealership assembled a new engine and pulse control module. 2. 1st issue was the car wasn’t in safe condition to drive due to knocking noise. 2nd issue is that the pedal wasn’t working properly as had to pull over to the shoulder and then the car wouldn’t leave from a parked state, brake light was on, and engine overheati…
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1. The dealership assembled a new engine and pulse control module. 2. 1st issue was the car wasn’t in safe condition to drive due to knocking noise. 2nd issue is that the pedal wasn’t working properly as had to pull over to the shoulder and then the car wouldn’t leave from a parked state, brake light was on, and engine overheating. 3rd issue got car back with a smoke/cigarette/burn odor and jittering / stuttering when put in a stopped state transitioning to a moving state. 3. Yes, Bill Page Honda in Falls Church. 4. Yes 5. No warning prior to failure 07/28/22: car experienced loud knocking noise upon being turned on and got it towed to dealership on 07/29/22. Dealership got a new engine for the 1st issue and I picked up the car in September 2022 but upon driving it for the first time since the 1st issue, experienced pedal not functioning to accelerate and engine overheating causing me to get car towed back to dealership on 09/20/22. 10/02/22 picked up the car from the dealership and I noticed a burn / smoke odor left on the car. Let me be clear that neither I nor anyone who has stepped foot in my vehicle smokes so this was quire alarming. Also, while driving it I noticed my car started to jerk / stutter / hesitate whenever it was in a non-moving position transitioning to a moving position. 10/10/22 I returned my car back to the dealership due to the 3rd issue regarding the odor and jittering / stuttering issue. 11/30/22 picked up the car as the dealership informed me the car was ready with the issues resolved, however upon getting the car back and driving it back home I experienced the same issues and they didn’t resolve the odor problem. Even after the fact of bringing it to the dealership for the past 4 months, more issues keep surfacing making it more and more dangerous to handle my vehicle and I’m not trustworthy of it nor my dealership that’s been attempting to resolve issues under my active car warranty.
NHTSA ODI #11495543
Mileage unknown · Sep 11, 2022
Engine
Flashing light park & red check engine appeared. Car would not move & was jerking & lunging forward. Stopped on road with heavy traffic & very concerned for my safety.
NHTSA ODI #11483877
Mileage unknown · Jul 6, 2021
Engine
Car started and stopped. After rain a puddle of water only on driver’s side
NHTSA ODI #11423559
5,000 miles · Jul 16, 2019
EngineService Brakes
DRIVER EXPERIENCED CAR STALLING AFTER HARD BRAKING ON TWO OCCASIONS. 6/19 AND 7/19
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Honda will notify owners and dealers will replace the fuel pump assembly, free of charge. The recall began July 22, 2020. Owners may contact Honda customer service at 1-888-234-2138.
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: A reduction of braking performance increases the risk of a crash.
Remedy: Owners will be notified, and Honda or Acura dealers will bleed the brakes, free of charge. The recall began December 11, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are C31 and L30.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE22011 · Rear Differential Seizure
Opened Nov 28, 2022 · Closed Jul 22, 2024
Status: closed (inferred from source dates) · Power Train; Power Train:axle Assembly; Power Train:axle Assembly:axle Shaft; Power Train:axle Assembly:axle Shaft:seal; Power Train:driveline:differential Unit; Power Train:driveline:driveshaft
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Additional source detail variants (6)
Power Train:axle Assembly:axle Shaft
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:axle Assembly:axle Shaft:seal
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:axle Assembly
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:driveline:differential Unit
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:driveline:driveshaft
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
2018 Honda HR-V Problems, Complaints & Recalls | Skip That Year
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