Fuel monitoring systems on dashboard going on and off while driving
2018 Honda HR-V
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2018 Honda HR-V do not stand out strongly from the model-year median of 97.
About this comparison →How this year compares
Owner complaints by model year
Compare all HR-V years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
49 reports with mileage · 107 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel System, Gasoline. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
47 reportsMultiple times per week recently, the car will not turn over when starting the car, while all dash lights light up like a Christmas tree. There is no pattern when it just decides to act up…recently 2-3 times a week, in the past 2-3 times a month, it seems random. Sometimes, after it will not start and I leave it alone for some…
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Multiple times per week recently, the car will not turn over when starting the car, while all dash lights light up like a Christmas tree. There is no pattern when it just decides to act up…recently 2-3 times a week, in the past 2-3 times a month, it seems random. Sometimes, after it will not start and I leave it alone for some time I.e.: 30-60 minutes, and try to start it again, the car starts right up with no issue. This has left this female driver of this 2018 HR-V stranded numerous times. Several times it happened while driving, the car shuts off at low speed, and won’t start again. It has become a major concern that it can become a death trap. This car has just over 10k miles on it… it’s barely broken in….And with brand new battery just replaced !!!!!!
THE STERE WILL TURN ON AND OFF AND MAKES LOUD SHARP NOISES THEN SHUTS OFF. OTHER THINGS IN THE VEHICLE SOMETIMES DON'T WORK- CONTROL STEREO WITH STEERING WHEEL BOTTONS
ABOUT A MONTH AND A HALF AFTER PURCHASING THIS VEHICLE I TOOK MY FAMILY (WIFE AND KIDS) ON A WEEKEND TRIP. IT WAS ABOUT AN 8-HOUR DRIVE THERE AND 8 HOURS BACK. ABOUT 3 HOURS INTO THE TRIP MY LEFT LEG STARTED ACHING WHERE IT MEETS THE SEAT CUSHION. I MADE MENTION OF IT TO MY WIFE AND DECIDED TO PUSH ON WITH OUR JOURNEY. ABOUT 20 …
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ABOUT A MONTH AND A HALF AFTER PURCHASING THIS VEHICLE I TOOK MY FAMILY (WIFE AND KIDS) ON A WEEKEND TRIP. IT WAS ABOUT AN 8-HOUR DRIVE THERE AND 8 HOURS BACK. ABOUT 3 HOURS INTO THE TRIP MY LEFT LEG STARTED ACHING WHERE IT MEETS THE SEAT CUSHION. I MADE MENTION OF IT TO MY WIFE AND DECIDED TO PUSH ON WITH OUR JOURNEY. ABOUT 20 MINUTES LATER THE PAIN HAD RADIATED INTO MY LEFT HIP, AND LOWER BACK. LUCKILY I HAD A PILLOW IN THE CAR THAT WAS BROUGHT FOR THE KIDS TO LEAN ON AS THEY USUALLY NAP ON THESE LONG TRIPS. I HAVE SPOKEN WITH THE DEALER AND HONDA CORPORATE. CORPORATE WANTS A REPAIR ESTIMATE TO MOVE FORWARD, AND THE DEALER WILL NOT PROVIDE ME WITH ONE BECAUSE AFTER A LENGTHY TEST WITH ANOTHER HR-V IT WAS CONCLUDED THAT THE ISSUE EXISTS IN ALL HR-V MODELS AND THEREFORE IS A MANUFACTURER DEFECT/ISSUE. THIS PUTS ME BETWEEN A ROCK AND A HARD PLACE. I WISH I COULD DO WHAT OTHERS HAVE AND JUST TRADE THIS THING IN LEAVING HONDA AND LOOKING AT IT AS THE WORST DECISION I EVER MADE AND MOVE ON WITH MY LIFE, BUT I DO NOT HAVE THAT OPTION AT THE MOMENT.
TL* THE CONTACT OWNS A 2018 HONDA HR-V. THE CONTACT STATED THAT THERE WERE SEVERAL FAILURES WITH THE VEHICLE. THE DRIVER'S SIDE DOOR WINDOW KEPT GOING UP AND DOWN, THE ELECTRIC POWER STEERING (EPS) FAILED, THE EPS WARNING INDICATOR FLASHED, AND THE STEERING WHEEL SEIZED WHILE REVERSING THE VEHICLE. THE VEHICLE WAS TURNED OFF, RE…
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TL* THE CONTACT OWNS A 2018 HONDA HR-V. THE CONTACT STATED THAT THERE WERE SEVERAL FAILURES WITH THE VEHICLE. THE DRIVER'S SIDE DOOR WINDOW KEPT GOING UP AND DOWN, THE ELECTRIC POWER STEERING (EPS) FAILED, THE EPS WARNING INDICATOR FLASHED, AND THE STEERING WHEEL SEIZED WHILE REVERSING THE VEHICLE. THE VEHICLE WAS TURNED OFF, RESTARTED, AND TAKEN TO GRAPPONE IMPORTS INC (519 ROUTE 3A, BOW, NH 03304, 800-528-8993), BUT THE DEALER WAS UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURES. THERE WAS NO DIAGNOSTIC TROUBLE CODE PRESENT AT THE TIME. THE CONTACT WAS PROVIDED WITH A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 5. THE VIN WAS NOT AVAILABLE.
I HAD THE CAR FOR 9 MONTHS NOW, ONLY HAD 20000 MILES ON IT, WHENEVER I MAKE SHORT TRIPS LIKE 3 MILES, THEN TURN OFF THE ENGINE, REST FOR LIKE 6 MINS OR LESS, THEN TRY TO START THE CAR AGAIN; IT WILL NOT GO THROUGH.. I WENT TO AUTOZONE TO TEST THE BATTERY, AND THEY SAID THAT ITS WORKING FINE. THE BATTERY HAS POWER, BUT FOR SOME R…
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I HAD THE CAR FOR 9 MONTHS NOW, ONLY HAD 20000 MILES ON IT, WHENEVER I MAKE SHORT TRIPS LIKE 3 MILES, THEN TURN OFF THE ENGINE, REST FOR LIKE 6 MINS OR LESS, THEN TRY TO START THE CAR AGAIN; IT WILL NOT GO THROUGH.. I WENT TO AUTOZONE TO TEST THE BATTERY, AND THEY SAID THAT ITS WORKING FINE. THE BATTERY HAS POWER, BUT FOR SOME REASON IT CANT MAKE THE CAR START. ALL OF THE LIGHTS ON THE DASHBOARD IS WORKING, EVEN HEADLIGHTS, AND ALL CONTROLS. BUT IT CANT MAKE THE CAR START, I KNOW THERE'S NO PROBLEM WITH THE ALTERNATOR AND BATTERY. IM HOPING THAT THERE'S NO PROBLEM WITH THE STARTER..
GOT THE CAR ON OCTOBER 2017, DROVE IT OFF THE LOT BRAND NEW IS A 2018 CAR DRIVING TO MY HOUSE THE LIGHTS ON MY DASHBOARD LIGHTS UP BREAKS, MOTOR, OIL, AIR ON TIRES, ALL OF THEM LIGHT UP LIKE A CHRISTMAS TREE, I TOOK TO THE HONDA DEALER AND THE ASSISTANT MANAGER RESET THE CAR BECAUSE THE SERVICE DEPARTMENT WAS CLOSED. A WEEK LATE…
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GOT THE CAR ON OCTOBER 2017, DROVE IT OFF THE LOT BRAND NEW IS A 2018 CAR DRIVING TO MY HOUSE THE LIGHTS ON MY DASHBOARD LIGHTS UP BREAKS, MOTOR, OIL, AIR ON TIRES, ALL OF THEM LIGHT UP LIKE A CHRISTMAS TREE, I TOOK TO THE HONDA DEALER AND THE ASSISTANT MANAGER RESET THE CAR BECAUSE THE SERVICE DEPARTMENT WAS CLOSED. A WEEK LATER THE LIGHTS CAME UP AGAIN. I CALL THEM AND THEY TOLD ME TO BRING IN THE CAR THEY DON'T KNOW WHAT'S GOING ON SINCE THIS IS A NEW CAR WITH NO RECALLS. I GUESS THE RESET THE CAR AGAIN AND GAVE IT BACK TO ME. DECEMBER 2017 AGAIN THE LIGHTS CAME ON I CALLED THE DEALERSHIP NOW I'M WORRIED BECAUSE I DON'T WANT TO DRIVE A CAR WHERE I DON'T KNOW IF MY BREAKS ARE WORKING OR ANY OTHER PART OF THE CAR SINCE I'M DRIVING THIS CAR EVERY DAY TO WORK. THEY TOLD ME IT WAS THE OIL PUMP THEY ORDER ONE AND CHANGED IT. HERE WE ARE ON MARCH 26, 2018, AND THE LIGHTS ARE ALL BACKLIGHTING MY DASHBOARD THERE MUST BE SOMETHING WRONG WITH THIS CAR. I AM SCARED TO DRIVE THIS CAR.
Official recalls
323V858000 · Fuel System, Gasoline:delivery:fuel Pump
Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
20V314000 · Fuel System, Gasoline:delivery:fuel Pump
May 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Honda will notify owners and dealers will replace the fuel pump assembly, free of charge. The recall began July 22, 2020. Owners may contact Honda customer service at 1-888-234-2138.
18V777000 · Service Brakes, Hydraulic:foundation Components:disc:caliper
Nov 1, 2018
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: A reduction of braking performance increases the risk of a crash.
Remedy: Owners will be notified, and Honda or Acura dealers will bleed the brakes, free of charge. The recall began December 11, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are C31 and L30.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE22011 · Rear Differential Seizure
Opened Nov 28, 2022 · Closed Jul 22, 2024
Status: closed (inferred from source dates) · Power Train; Power Train:axle Assembly; Power Train:axle Assembly:axle Shaft; Power Train:axle Assembly:axle Shaft:seal; Power Train:driveline:differential Unit; Power Train:driveline:driveshaft
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Additional source detail variants (6)
Power Train:axle Assembly:axle Shaft
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:axle Assembly:axle Shaft:seal
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:axle Assembly
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:driveline:differential Unit
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:driveline:driveshaft
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
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