IllustrationFar right gauge in cluster, namely fuel level, mileage, warning icons etc only is visible when the vehicle is extremely warmed up. Otherwise, this gauge is totally black. Has been this way since 2019.
2018 Honda HR-V
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2018 Honda HR-V do not stand out strongly from the model-year median of 97.
About this comparison →How this year compares
Owner complaints by model year
Compare all HR-V years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
250–25K
825–50K
850–75K
375–100K
5100–150K
0150K+
49 reports with mileage · 107 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel System, Gasoline. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
11 crash reports0 fire reports5 injury reports
Electrical System complaints
47 reportsI am filing a formal complaint regarding two critical manufacturing defects on my 2018 Honda HR-V that pose immediate safety risks and financial losses: 1. CRITICAL SAFETY ISSUE (Instrument Gauge Failure): The digital display gauge on the right side of the driver's dashboard consistently blinks out and displays entirely unreadab…
Read full complaint
I am filing a formal complaint regarding two critical manufacturing defects on my 2018 Honda HR-V that pose immediate safety risks and financial losses: 1. CRITICAL SAFETY ISSUE (Instrument Gauge Failure): The digital display gauge on the right side of the driver's dashboard consistently blinks out and displays entirely unreadable, corrupted characters. This failure makes it impossible to monitor the fuel gauge or know how much gasoline remains in the vehicle. This defect is highly temperature-dependent, becoming severely worse during colder months. Not being able to read the fuel gauge creates an immediate, dangerous safety hazard, risking sudden, unexpected engine stalling on active highways or getting stranded in hazardous conditions. 2. MANUFACTURING DEFECT (Paint Delamination): The vehicle is exhibiting severe paint peeling and flaking on the roof in four distinct places. The exterior clear coat and base coat are actively separating from the underlying primer due to an inherent manufacturing adhesion failure. The vehicle features the White Orchid Pearl color (Paint Code: NH-788P). American Honda Motor Co. previously acknowledged this exact production defect by issuing a Warranty Extension under Technical Service Bulletin (TSB) 19-064, extending coverage for 2016–2018 HR-Vs for 7 years. However, because this premature failure is only now manifesting on my vehicle, Honda Corporate and local dealerships are refusing to cover the thousands of dollars in necessary repair costs, claiming the 7-year window has expired. Limiting the remedy to an arbitrary timeframe for an inherent manufacturing defect leaves consumers with a structurally degrading vehicle (exposure to rust and metal deterioration) & zero recourse. Respectfully request that the Office of Defects Investigation compel American Honda to address the dashboard electrical failures and expand or reopen the remedy for known White Pearl paint peeling defect to ensure consumer safety& manufacturer accountability
Complaint Regarding 2018 Honda HR-V AWD – Air Conditioning Failure, Odometer Malfunction, and Prior Fuel Pump Replacement. I am filing a complaint regarding my 2018 Honda HR-V AWD due to ongoing mechanical and electrical issues that appear to affect many Honda HR-V owners. The primary issue is the air conditioning system, whic…
Read full complaint
Complaint Regarding 2018 Honda HR-V AWD – Air Conditioning Failure, Odometer Malfunction, and Prior Fuel Pump Replacement. I am filing a complaint regarding my 2018 Honda HR-V AWD due to ongoing mechanical and electrical issues that appear to affect many Honda HR-V owners. The primary issue is the air conditioning system, which has not been functioning consistently. The A/C repeatedly fails to cool properly and intermittently stops working altogether. I am aware that many other Honda HR-V owners have reported similar air conditioning problems, and Honda has offered extended warranty coverage for certain Honda vehicles with A/C system defects. However, my vehicle has not been included in that extended coverage, despite experiencing the same recurring issues. In addition, the vehicle previously required a fuel pump replacement in 2021. I am concerned that this may indicate broader reliability and safety-related defects affecting this model. The vehicle is also experiencing mechanical and electrical problems involving the odometer/instrumentation system. The odometer has shown irregular behavior and appears to malfunction intermittently, raising concerns about the accuracy of vehicle information and overall reliability. I have been experiencing these issues for years without any resolution. I reached out to Honda Customer Service about these issues, but because my "VIN" is not included in the recall or extended warranty, I haven't been able to get much help. I believe these issues warrant investigation, particularly given the number of similar complaints from other Honda HR-V owners. I respectfully request that Honda be required to extend warranty coverage and corrective action to include affected 2018 Honda HR-V AWD vehicles like mine. Thank you for your attention to this matter
On September 17. 2025 I was at a red light on Normandie Avenue and Exposition Blvd the light turned green and as I was entering the intersection going southbound my doors on the vehicle started locking and un locking, my dashboard went black and the car shut off, The Braking system malfunction, the airbag did not deploy, my knee…
Read full complaint
On September 17. 2025 I was at a red light on Normandie Avenue and Exposition Blvd the light turned green and as I was entering the intersection going southbound my doors on the vehicle started locking and un locking, my dashboard went black and the car shut off, The Braking system malfunction, the airbag did not deploy, my knees hit the bottom part of the dashboard and my mouth hit the steering wheel knocking out several teeth. The dashboard only had an airbag code, a brake code and a vehicle with the doors opened on the screen. I had the car towed to my home and informed my insurance company of the incident, they referred me to a body shop who held my vehicle for 5 months after doing the body work, they labeled my vehicle unsafe to drive because the codes are still on the vehicle, not knowing that this body shop doesn't do electrical work. I reached out to Honda several times because they were the last ones to work on my vehicle for the fuel pump recall, but they noted VSA\ABS for the last couple of weeks I finally talked with Service Manager Marvin Cabrera and he directed me to American Honda Motors and after reaching out to them since the 3rd of February, they keep telling me about appointing an investigation inspection with the FTS (field technical specialist) and I have not received any updates about my vehicle. These are the codes that came up while using the scan tool U0416 Invalid Data Received from vehicle Dynamics Control Module, B00D5 Occupant Classification System Sensor Fault, B0090 Left Frontal Restraints Sensor Incorrect Component Installed
In a freezing cold parking lot car would not start. Had car towed to service center. Problem was gas gauge showing almost half a tank but car was out of gas. It is a bad sending unit. This is hazardous. There were no warnings or lights notifying me of a problem with the sending unit. I drive on highways at night. Potenti…
Read full complaint
In a freezing cold parking lot car would not start. Had car towed to service center. Problem was gas gauge showing almost half a tank but car was out of gas. It is a bad sending unit. This is hazardous. There were no warnings or lights notifying me of a problem with the sending unit. I drive on highways at night. Potentially running out of gas on a busy highway with no warning is hazardous. Mechanic informed me this is a common problem with Honda. Over 500 dollars for a tow and diagnosis. Will cost $2200 to repair. If parts of the fuel pump were recalled why not the sending unit?????
I was driving to work and everything on the dashboard lit up. It actively showed that the car was changing gears while I was in traffic. I pulled over and the car reader gave me error - P0793. We have a 2018 Honda HRV with only 86,000 miles. The car became sluggish and sounded like something went wrong with the engine. Ther…
Read full complaint
I was driving to work and everything on the dashboard lit up. It actively showed that the car was changing gears while I was in traffic. I pulled over and the car reader gave me error - P0793. We have a 2018 Honda HRV with only 86,000 miles. The car became sluggish and sounded like something went wrong with the engine. There was no prior alarm or lights on dashboard before everything began blinking. There is a service bulletin for this issue by honda - 21-047 CVT belt deterioration warranty extension. Car is currently at Honda dealership and they denied us a good will request because we were 11 months and 29 days out of warranty.
the fuel gauge, mileage don't show until the car is warmed up. this happens on a cold weather.
The dashboard light don't turn on on a cold weather day until the car is warm. The dealer charged me $215.97 in late October but it started again. Dealer says right software cluster must be replaced now.
Odometer and fuel gauge cluster on dashboard only working intermittently. Started in November 2025 in the cold weather the display would get blurry, then not work. Honda dealership confirmed problem but did not offer a recall or TSB. Only offered to replace that gauge cluster for $2,365. Safety concern as driver cannot know …
Read full complaint
Odometer and fuel gauge cluster on dashboard only working intermittently. Started in November 2025 in the cold weather the display would get blurry, then not work. Honda dealership confirmed problem but did not offer a recall or TSB. Only offered to replace that gauge cluster for $2,365. Safety concern as driver cannot know the amount of fuel left in the vehicle. If vehicle runs out of fuel, can cause crash.
The contact owns a 2018 Honda HR-V. The contact stated that the fuel gauge reading was intermittently inoperable. The contact stated that the failure mostly occurred while starting the vehicle, with the fuel gauge reading being displayed after driving for an extended period. The dealer was contacted and informed the contact that…
Read full complaint
The contact owns a 2018 Honda HR-V. The contact stated that the fuel gauge reading was intermittently inoperable. The contact stated that the failure mostly occurred while starting the vehicle, with the fuel gauge reading being displayed after driving for an extended period. The dealer was contacted and informed the contact that it was an instrument cluster failure, and there would be a charge for the repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Official recalls
323V858000 · Fuel System, Gasoline:delivery:fuel Pump
Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
20V314000 · Fuel System, Gasoline:delivery:fuel Pump
May 28, 2020
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Honda will notify owners and dealers will replace the fuel pump assembly, free of charge. The recall began July 22, 2020. Owners may contact Honda customer service at 1-888-234-2138.
18V777000 · Service Brakes, Hydraulic:foundation Components:disc:caliper
Nov 1, 2018
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: A reduction of braking performance increases the risk of a crash.
Remedy: Owners will be notified, and Honda or Acura dealers will bleed the brakes, free of charge. The recall began December 11, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are C31 and L30.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE22011 · Rear Differential Seizure
Opened Nov 28, 2022 · Closed Jul 22, 2024
Status: closed (inferred from source dates) · Power Train; Power Train:axle Assembly; Power Train:axle Assembly:axle Shaft; Power Train:axle Assembly:axle Shaft:seal; Power Train:driveline:differential Unit; Power Train:driveline:driveshaft
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Additional source detail variants (6)
Power Train:axle Assembly:axle Shaft
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:axle Assembly:axle Shaft:seal
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:axle Assembly
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:driveline:differential Unit
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:driveline:driveshaft
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.