IllustrationHOOD IS MISALIGNED FROM THE FACTORY RESULTING IN HOOD LATCH MISALIGNMENT AND BENDING. LATCH DRAGS ON MECHANISM WHEN CLOSING. PER HONDA CERTIFIED BODY TECH, METAL FATIGUE WILL EVENTUALLY CAUSE LATCH TO FAIL POSSIBLY LEADING TO HOOD COMING UNLATCHED DURING DRIVING. WE DIDN'T NOTICE UNTIL SEVERAL DAYS AFTER ACCEPTING DELIVERY
2020 Honda CR-V
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2020 Honda CR-V do not stand out strongly from the model-year median of 400.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all CR-V years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 85 of 354 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Forward Collision Avoidance. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
21 crash reports2 fire reports15 injury reports
What owners actually said
354 reportsMY VEHICLE ( 2020 HONDA CRV) WAS TRAVELING APPROX. 50 MPH ON A HIGHWAY WHEN HIT BY A FORD 350 VAN AS IT ATTEMPTED TO CROSS THE HIGHWAY. MY VEHICLE WAS HIT DIRECTLY ON THE DRIVERS SIDE DEMOLISHING DRIVERS SIDE BACK PASSENGER DOOR AND A PORTION TOWARD BACK END INCLUDING FUEL DOOR. NO AIR BAGS DEPLOYED !!! MY DRIVERS DOOR WAS JAMME…
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MY VEHICLE ( 2020 HONDA CRV) WAS TRAVELING APPROX. 50 MPH ON A HIGHWAY WHEN HIT BY A FORD 350 VAN AS IT ATTEMPTED TO CROSS THE HIGHWAY. MY VEHICLE WAS HIT DIRECTLY ON THE DRIVERS SIDE DEMOLISHING DRIVERS SIDE BACK PASSENGER DOOR AND A PORTION TOWARD BACK END INCLUDING FUEL DOOR. NO AIR BAGS DEPLOYED !!! MY DRIVERS DOOR WAS JAMMED! I WAS UNABLE TO EXIT MY VEHICLE ON THE DRIVERS SIDE AND HAD TO CRAWL OUT FRONT PASSENGER SIDE . I WAS INJURED IN THIS ACCIDENT
MY 2020 HONDA CRV WAS ON A CITY STREET IN MOTION LESS THAN 50 MILES PER HOUR WHEN WE HEARD A VERY LOUD NOISE/ EXPLOSION. WE WERE NOT NEAR ANY OVERPASSES OR UNDERPASSES. NO OBJECT STRUCK THE VEHICLE. AT OUR DESTINATION, WE LOOKED OVER VEHICLE AND DISCOVERED THE SUNROOF/ MOONROOF HAD EXPLODED. THE TEMPERATURE OUTSIDE WAS AROUND 65…
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MY 2020 HONDA CRV WAS ON A CITY STREET IN MOTION LESS THAN 50 MILES PER HOUR WHEN WE HEARD A VERY LOUD NOISE/ EXPLOSION. WE WERE NOT NEAR ANY OVERPASSES OR UNDERPASSES. NO OBJECT STRUCK THE VEHICLE. AT OUR DESTINATION, WE LOOKED OVER VEHICLE AND DISCOVERED THE SUNROOF/ MOONROOF HAD EXPLODED. THE TEMPERATURE OUTSIDE WAS AROUND 65 DEGREES TO 70 DEGREES. THIS VEHICLE HAD JUST CAME OUT OF THE GARAGE 10 MINUTES PRIOR.
TL* THE CONTACT OWNS A 2020 HONDA CR-V. THE CONTACT STATED THAT HIS WIFE WAS ATTEMPTING TO MAKE A LEFT TURN FROM A STOP LIGHT, THE DRIVER'S AIR BAG FROM THE STEERING WHEEL SUDDENLY DEPLOYED RIGHT IN THE MIDDLE OF HER MAKING THE LEFT TURN. THE CONTACT'S WIFE WAS STUNNED AND IMPAIRED FROM SEEING AND THE VEHICLE COLLIDED WITH ANOTH…
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TL* THE CONTACT OWNS A 2020 HONDA CR-V. THE CONTACT STATED THAT HIS WIFE WAS ATTEMPTING TO MAKE A LEFT TURN FROM A STOP LIGHT, THE DRIVER'S AIR BAG FROM THE STEERING WHEEL SUDDENLY DEPLOYED RIGHT IN THE MIDDLE OF HER MAKING THE LEFT TURN. THE CONTACT'S WIFE WAS STUNNED AND IMPAIRED FROM SEEING AND THE VEHICLE COLLIDED WITH ANOTHER VEHICLE IN THE OPPOSITE LANE. THERE WERE NO INJURIES THAT REQUIRED BEING TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE FRONT DRIVER'S SIDE WHEEL WELL AND THE FRONT BUMPER WERE DAMAGED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE. THE MANUFACTURER WAS CONTACTED AND THEY GAVE THE CONTACT A CLAIM CASE NUMBER # 11744718 AND SAID THE CONTACT WOULD HAVE TO GO THROUGH AN INSURANCE COMPANY. THE CONTACT INQUIRED ABOUT A POSSIBLE BLACK BOX IN THE VEHICLE TO FIND OUT WHY THE AIR BAG DEPLOYED BUT THE MANUFACTURER STATED TO ASK THE INSURANCE COMPANY ABOUT THAT ISSUE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,200.
APPROXIMATELY 80% OF THE FRONT WINDSCREEN IS COMPLETELY BLACK AND THE DRIVER CAN ONLY SEE THE ROAD AHEAD THROUGH THE LOWER 20% OF THE FIELD OF VIEW. THIS OCCURS AT NIGHT IN SITUATIONS WITH MINIMAL SURROUNDING LIGHTING (EG. NOT IN THE CITY). THE DISTANCE WHICH CAN BE SEEN IS LESS THAN 100 FT. THERE IS A STRAIGHT LINE WITH ABRUPT…
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APPROXIMATELY 80% OF THE FRONT WINDSCREEN IS COMPLETELY BLACK AND THE DRIVER CAN ONLY SEE THE ROAD AHEAD THROUGH THE LOWER 20% OF THE FIELD OF VIEW. THIS OCCURS AT NIGHT IN SITUATIONS WITH MINIMAL SURROUNDING LIGHTING (EG. NOT IN THE CITY). THE DISTANCE WHICH CAN BE SEEN IS LESS THAN 100 FT. THERE IS A STRAIGHT LINE WITH ABRUPT CHANGE FROM THE LOWER ILLUMINATED REGION TO THE UPPER COMPLETELY BLACK WINDSCREEN THROUGH WHICH HARDLY ANYTHING CAN BE VISUALIZED. I HAVE NEVER SEEN THIS COMPLETELY BLACK WINDSCREEN IN ANY OTHER VEHICLE. THE DEALERSHIP TOLD ME THE HEADLIGHTS WERE AT FACTORY SPECIFICATIONS AND THERE WAS NOTHING ELSE THEY COULD DO. IT IS COMPLETELY UNSAFE TO DRIVE IN LOW LIGHT CONDITIONS WITH THE LOW BEAMS AND THE ILLUMINATED AREA BECOMES EVEN SMALLER ON INCLINES. VISIBILITY IS SLIGHTLY IMPROVED WITH HIGH BEAMS BUT THE UPPER 2/3RD TO 1/2 OF THE WINDSCREEN REMAINS DARKER. THE IIHS SAFETY TEST CONFIRMS MARGINAL ILLUMINATION ON HONDA CRV EX L MODEL WITH INADEQUATE LIGHTING ON CERTAIN TURNS, SO THE DEFICIENCY OF THE LOW BEAMS IS ALREADY DOCUMENTED HOWEVER TESTING APPARENTLY DID NOT OCCUR IN LOW LIGHT CONDITIONS BECAUSE THAT IS WHEN THE BLACK WINDSCREEN CONDITION OCCURS. THAT WOULD HAVE GIVEN THIS MODEL A POOR PERFORMANCE/FAILING GRADE. I HAVE FOUND OTHER SIMILAR COMPLAINTS WITH THIS PROBLEM ONLINE AND SO I AM SURPRISED THAT A FIX/RECALL HAS NOT BEEN ISSUED FOR THIS PROBLEM WITH THE LOW BEAM HEADLIGHTS.
TL* THE CONTACT OWNS A 2020 HONDA CR-V. THE VEHICLE BEGAN TO EMIT A FUEL LIKE ODOR INSIDE THE VEHICLE. THE FAILURE ONLY OCCURRED WHILE THE VEHICLE SAT IDLE. THE VEHICLE WAS TAKEN TO URSE HONDA (772 BARNETTS RUN RD, BRIDGEPORT, WV 26330; (304) 842-5600) WHO STATED THEY WERE UNABLE TO RECREATE THE FAILURE AND THEREFORE WERE NOT AB…
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TL* THE CONTACT OWNS A 2020 HONDA CR-V. THE VEHICLE BEGAN TO EMIT A FUEL LIKE ODOR INSIDE THE VEHICLE. THE FAILURE ONLY OCCURRED WHILE THE VEHICLE SAT IDLE. THE VEHICLE WAS TAKEN TO URSE HONDA (772 BARNETTS RUN RD, BRIDGEPORT, WV 26330; (304) 842-5600) WHO STATED THEY WERE UNABLE TO RECREATE THE FAILURE AND THEREFORE WERE NOT ABLE TO DIAGNOSE THE VEHICLE. THE FAILURE RECURRED. THE CONTACT HAD TAKEN THE VEHICLE TO THE SAME DEALER THREE TIMES HOWEVER, THE INSPECTION RESULTS WERE THE SAME. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUGGESTED THE CONTACT GO TO ANOTHER DEALER FOR A SECOND OPINION. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.*DT*JB *JS
I PURCHASED A NEW 2020 HONDA CR-V'ECO IN FEBRUARY 2020. ON NOVEMBER 6 2020 I TOOK THE CAR TO THE DEALERSHIP WHERE I PURCHASED IT BECAUSE OF TIRE DISTURBANCE. THEIR DIAGNOSIS WAS THAT THE FRONT TIRES WERE WORN TO 4/32 AND REAR SWORN TO 6/32 AND TIRES WERE FEATHERED. TIRES ARE BRIDGESTONE ECOPIA FACTORY ORIGINALMTIRES WITH ONLYN…
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I PURCHASED A NEW 2020 HONDA CR-V'ECO IN FEBRUARY 2020. ON NOVEMBER 6 2020 I TOOK THE CAR TO THE DEALERSHIP WHERE I PURCHASED IT BECAUSE OF TIRE DISTURBANCE. THEIR DIAGNOSIS WAS THAT THE FRONT TIRES WERE WORN TO 4/32 AND REAR SWORN TO 6/32 AND TIRES WERE FEATHERED. TIRES ARE BRIDGESTONE ECOPIA FACTORY ORIGINALMTIRES WITH ONLYN16,481 MILES ON THEM . THE BRANDING INFO ON THE SIDE WALL STATES THESE AREV70,000 TREAD WEAR TIRES.DEALER ADVISED TO BUY 2 NEW TIRES TO REPLACE THE MOST WORN AND FEATHERED ONES AND DO NOTHING MORE : I BECAME AWARE THAT OEM TIRES ARE NOT WARRANTED BY THE TIRE COMPANY BECAUSE THE ARE BUILT TO SPECIAL SPECS FROM HONDA. ALSO ISN'T USING DIFFERENTLY WORN TIRES A SAFETY ISSUE ON AWD VEHICLES
THE CABIN OF MY CRV SMELLS NAUSEATINGLY LIKE GASOLINE CAUSING SEVERE HEADACHES. IT HAPPENS WHILE THE ENGINE IS RUNNING AT LOW AND HIGH SPEEDS, AND ALSO WHEN THE ENGINE IS NOT RUNNING. MY VEHICLE HAS LESS THAN 4000 MILES ON IT. I THOUGHT THIS PROBLEM WAS FIXED IN THE 2020 MODELS.
CAR WAS ONLY TWO MONTHS OLD FROM THE SHOP AND HAD A SEVERE GAS LEAK FROM THE BOTTOM OF MY HONDA CR-V 2020 DEALERSHIP TOLD ME IT WAS RODENTS THAT ATE THE FUEL PUMP AND THEN LENT ME THE EXACT SAME CARE HONDA CR-V 2020 AND AGAIN A WEEK LATER HAD THE SAME PROBLEM. THIS WAS REVIEWED BY MY OWN MECHANIC AND SAID THAT THERE WAS WHOLE ON…
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CAR WAS ONLY TWO MONTHS OLD FROM THE SHOP AND HAD A SEVERE GAS LEAK FROM THE BOTTOM OF MY HONDA CR-V 2020 DEALERSHIP TOLD ME IT WAS RODENTS THAT ATE THE FUEL PUMP AND THEN LENT ME THE EXACT SAME CARE HONDA CR-V 2020 AND AGAIN A WEEK LATER HAD THE SAME PROBLEM. THIS WAS REVIEWED BY MY OWN MECHANIC AND SAID THAT THERE WAS WHOLE ON THE FUEL TANK. HONDA-CR-V LEAKS GAS WHEN TURNED ON. IT IS LEAKING LARGE AMOUNT OF GAS.
WE PURCHASED A 2020 HONDA CRV LESS THAN TWO MONTHS AGO. SINCE THEN WE HAVE FOUND OUT THAT ONE OF THE FEATURES OF THE KEY FOB IS THAT IF YOU PUSH THE UNLOCK BUTTON, THEN PUSH AND HOLD THE UNLOCK BUTTON, IT WILL ROLL DOWN ALL OF THE WINDOWS AND OPEN THE MOON ROOF. SO IF THIS HAPPENS ACCIDENTALLY WHILE THE KEYS ARE IN YOUR POCKET…
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WE PURCHASED A 2020 HONDA CRV LESS THAN TWO MONTHS AGO. SINCE THEN WE HAVE FOUND OUT THAT ONE OF THE FEATURES OF THE KEY FOB IS THAT IF YOU PUSH THE UNLOCK BUTTON, THEN PUSH AND HOLD THE UNLOCK BUTTON, IT WILL ROLL DOWN ALL OF THE WINDOWS AND OPEN THE MOON ROOF. SO IF THIS HAPPENS ACCIDENTALLY WHILE THE KEYS ARE IN YOUR POCKET OR PUSRE YOU WILL GET UP THE NEXT MORNING WITH THE WINDOWS ROLLED DOWN. THIS HAS HAPPENED TO US MULTIPLEL TIMES ALREADY WITH NO WARNING OR ALERTS. THE DEALER SAYS THAT THIS FEATURE CAN NOT BE REPROGRAMMED. THIS MAY NOT BE A SAFETY ISSUE BUT IT IS DEFINITELY IS A SECURITY ISSUE IF YOUR SITS OUTSIDE IN A DRIVEWAY OR IN A PARKING LOT. OR IF HAPPENS WHEN IT IS RAINING IT WOULD MAKE A REAL MESS OF THE VEHICLE.
Official recalls
726V332000 · Air Bags:sensor:occupant Classification:front Passenger
May 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Consequence & remedy
Consequence: Air bags that deploy unintentionally during a crash increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
24V064000 · Air Bags:sensor:occupant Classification:front Passenger
Feb 1, 2024
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Consequence & remedy
Consequence: An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
23V858000 · Fuel System, Gasoline:delivery:fuel Pump
Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
23V524000 · Equipment:other:labels
Jul 27, 2023
Honda (American Honda Motor Co.) is recalling certain 2017, 2020, and 2022 CR-V vehicles. The certification label on the driver's side door states incorrect Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating (GAWR), and tire size information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: An incorrectly sized tire may cause premature tread wear, or a tire blow out, increasing the risk of a crash.
Remedy: Dealers will install a new corrected label, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is CF7.
23V158000 · Seat Belts:front:buckle Assembly
Mar 9, 2023
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Consequence & remedy
Consequence: An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
Remedy: Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
22V380000 · Fuel System, Gasoline:storage:tank Assembly
May 26, 2022
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V vehicles. The clip for the absorber inside the fuel tank was not secured properly and may detach, which can cause an inaccurate fuel gauge reading.
Consequence & remedy
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: Dealers will replace the fuel tank, free of charge. Owner notification letters were mailed July 5, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is RCB.
19V865000 · Structure:frame And Members
Dec 5, 2019
Honda (American Honda Motor Co.) is recalling certain 2019-2020 CR-V vehicles. The rear subframe bolts were improperly manufactured and may loosen, allowing the rear subframe to separate.
Consequence & remedy
Consequence: A separated rear subframe reduces vehicle handling and can suddenly disable the vehicle, increasing the risk of a crash.
Remedy: Honda will notify owners, and dealers will inspect the rear subframe bolts and retorque them or replace them, as necessary, free of charge. The recall began January 27, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R6M.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA24002 · Inadvertent Automatic Emergency Braking
Opened Apr 15, 2024 · No close date supplied
Status: open (inferred from source dates) · Forward Collision Avoidance; Forward Collision Avoidance: Automatic Emergency Braking; Forward Collision Avoidance: Sensing System: Camera; Forward Collision Avoidance: Sensing System: Radar; Forward Collision Avoidance:software
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (5)
Forward Collision Avoidance: Automatic Emergency Braking
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Forward Collision Avoidance
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Forward Collision Avoidance: Sensing System: Camera
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Forward Collision Avoidance: Sensing System: Radar
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Forward Collision Avoidance:software
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE22011 · Rear Differential Seizure
Opened Nov 28, 2022 · Closed Jul 22, 2024
Status: closed (inferred from source dates) · Power Train; Power Train:axle Assembly; Power Train:axle Assembly:axle Shaft; Power Train:axle Assembly:axle Shaft:seal; Power Train:driveline:differential Unit; Power Train:driveline:driveshaft
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Additional source detail variants (6)
Power Train:axle Assembly:axle Shaft
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:axle Assembly:axle Shaft:seal
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:axle Assembly
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:driveline:differential Unit
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train:driveline:driveshaft
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.
Power Train
On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential. Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport. Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: · Information regarding field failures does not indicate hazardous outcomes · The failures are occurring early in the life of the vehicle · Repairs are covered under the manufacturer’s warranty · The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.