2008 Honda CR-V

The contact owns a 2008 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle felt as if it was driving over a bump in the road, causing the steering wheel to be unstable. Upon inspecting the vehicle, the contact became aware that the rear trailing arm was rusted. The contact referenced NHTSA Campaign Number: 23V228000 (Structure); as a possible cause for the failure; however, the recall repair was marked as completed. The dealer determined that the recall repair was not performed. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 202,713.

Hello, I have a recall for the corrosion on my Honda CRV 2008, American Honda already has everything on file from the dealer ship I took to get it inspected and is been a whole month and American Honda hasn’t reached out to me. I have been asking American Honda if I could get a loaner car or rental as the service manager at the dealership has said he cannot provide a rental until American Honda authorized since obviously some one has to pay for it. And I’m just reaching out if you guys could help me anyway to help me get this sorted out, dealership has already told me the car is un repairable at this point due to the bad corrosion and American Honda has acknowledged that and said someone from the median department or something like that was gonna reach out to me that was 2 weeks ago and I have reached out a week ago and they said someone would reach out and I have not received anything as I have told them, I really need a car since I recently had my baby and you know I need to come to work and go back home. Please if you guys can help me

This is a complaint in reference to a current recall for the rear rust and corrosion issues on Honda CRvs, Part 573 Safety Recall Report 23V-228. I brought my vehicle to Matt Burne Honda on January 7 2025 for this recall and they "inspected" and passed the vehicle, installed the brace, and said all was well as they handed me the keys. In early March I took the car in for its state inspection and it failed due to all of the rust/corrosion/frame rot on the rear of this vehicle. When I called Matt Burne to find out why they installed the brace on this vehicle with all that rust, and why they never even bothered to mention the rust to me, they said that for the recall to pass all they needed to do was remove the bolt for the trailing arm and that all the rust didn't matter, and whether or not it could pass a state inspection didn't matter. This, put me and my family at risk. The rust and corrosion is severe. My family and I have been driving in it thinking it was all okay since the recall was completed. Yet they never thought to mention it. Isn't this recall in reference to rust and corrosion on the rear frame? Yes, I understand it involves the trailing arm, but wasn't there a punch test and a frame inspection that was supposed to be a part of this? How is it that the frame can rot away and practically disintegrate and yet that doesn't matter? After a month of trying to reach Honda, they finally told me I needed to take it to a Honda dealer because the 2 inspection centers I had taken it to weren't good enough. I wound up taking to to Motorworld Honda for an "inspection" and all they did was look at the installed brace and say everything was good, even though that at this point they were now unable to put the car on the lift since that spot on the frame has rusted away. In March it was able to be put on the lift? What happened since? And how is this acceptable as far as this recall is concerned? They put my life and the lives of my family at risk as well as others.

The contact’s son owns a 2008 Honda CR-V. The contact stated that while his son was driving 45 MPH, the vehicle aggressively veered over to the right side of the road. The driver inspected the vehicle and noticed that the rear axle had detached from the frame. The driver was able to coast to the side of the road. The vehicle was towed to the dealer who was unable to fix the vehicle under NHTSA Campaign Number: 23V228000 (Structure); because parts were not available, and there were additional damages that needed to be repaired. The manufacturer was made aware of the failure and was working with the dealer to have the vehicle inspected. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2008 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) and the vehicle was repaired under the recall; however, the contact was informed that the dealer had observed a 3X8 inch hole located 2 inches away from where the support brace was installed. The contact stated that despite the hole, the dealer determined that the vehicle was safe to drive, and the vehicle passed inspection. The contact believed that the recall repair failed to adequately address the safety concerns of the recall, potentially leaving the vehicle with a rear trailing arm that could still detached in the future. The manufacturer was made aware of the failure and a case was filed regarding a possible buyback; however, the request was denied due to the age of the vehicle. The failure mileage was 211,600.

The contact owns a 2008 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that there was an extreme amount of rust to the frame of the vehicle. The bolts failed to release due to the extreme rust. The vehicle was not able to be placed on the lift due to frame rust. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 133,267. Parts distribution disconnect.

Two actuator for the doors were said to be replaced by the previous owner in 2015. However, all four of my actuators are not working. Sometimes, it unlocks by itself when driving and I have had issues at times when I am not able to unlock the door at all. This poses safety risk to not being able to get out at times from both inside and outside.

The contact owns a 2008 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the recall repair could not be completed due to the extent of corrosion on the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago and the inspection was completed 8 months ago. Also, as per the recall notification, depending on the extent of any corrosion damage, Honda might offer to repurchase the vehicle. The dealer was contacted and confirmed that the recall repair could not be completed due to the extensive corrosion. The manufacturer was contacted, and the contact stated no offer was made, however a case was opened. Parts distribution disconnect.

The contact owns a 2008 Honda CR-V. The contact stated that upon taking the vehicle into an independent mechanic for service, the contact was made aware that the rear trailing arm had severe frame corrosion, potentially compromising the vehicle safety. The vehicle was taken to the dealer, who confirmed the diagnosis and advised the contact that the vehicle could not be repaired. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V228000 (Structure) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 150,000.