2025 Honda CR-V Hybrid

Vehicle: 2025 Honda CR-V Sport-L Hybrid Date of Purchase: April 2025 Date Problem First Noticed: April 2025 Complaint Summary: I purchased a brand new 2025 Honda CR-V Sport-L Hybrid in April 2025. Since the day I brought the vehicle home, I have noticed a persistent clanking or metal-on-metal noise coming from the rear of the vehicle, especially noticeable when driving over minor bumps or rough pavement at low to moderate speeds. This issue was reported to the dealer, and in June 2025, they attempted a repair by replacing the rear shock absorber and a rear rod assembly. However, the noise returned within weeks, and by mid-July 2025, it has become significantly worse. Now, the clanking sound is loud and alarming, resembling something coming loose or at risk of falling off. It has reached the point where I feel unsafe driving the vehicle, especially on highways or interstates. I am concerned that a suspension or structural component may fail, potentially leading to a loss of control or an accident. The fact that this issue has persisted despite repairs and is worsening raises serious concerns about the safety and structural integrity of the rear suspension system on this model. --- Additional Notes: The noise occurs whether the vehicle is loaded or empty. It is especially pronounced when driving over uneven roads, minor bumps, or potholes. I have checked the cargo area for loose items—this is clearly a mechanical issue. The service team initially acknowledged the issue and attempted a fix, but the recurrence suggests either a design flaw or improper rear component durability. Given that other owners have reported similar noises and rear-end suspension issues on owner forums, I believe this may not be an isolated case. --- ⚠️ Safety Concern: Due to the intensity of the noise and the sensation that rear components may detach, I no longer feel confident driving the vehicle at highway speeds. This poses a serious safety hazard to myself.