2025 Honda CR-V Hybrid

Vehicle: 2025 Honda CR-V Sport-L Hybrid Date of Purchase: April 2025 Date Problem First Noticed: April 2025 Complaint Summary: I purchased a brand new 2025 Honda CR-V Sport-L Hybrid in April 2025. Since the day I brought the vehicle home, I have noticed a persistent clanking or metal-on-metal noise coming from the rear of the vehicle, especially noticeable when driving over minor bumps or rough pavement at low to moderate speeds. This issue was reported to the dealer, and in June 2025, they attempted a repair by replacing the rear shock absorber and a rear rod assembly. However, the noise returned within weeks, and by mid-July 2025, it has become significantly worse. Now, the clanking sound is loud and alarming, resembling something coming loose or at risk of falling off. It has reached the point where I feel unsafe driving the vehicle, especially on highways or interstates. I am concerned that a suspension or structural component may fail, potentially leading to a loss of control or an accident. The fact that this issue has persisted despite repairs and is worsening raises serious concerns about the safety and structural integrity of the rear suspension system on this model. --- Additional Notes: The noise occurs whether the vehicle is loaded or empty. It is especially pronounced when driving over uneven roads, minor bumps, or potholes. I have checked the cargo area for loose items—this is clearly a mechanical issue. The service team initially acknowledged the issue and attempted a fix, but the recurrence suggests either a design flaw or improper rear component durability. Given that other owners have reported similar noises and rear-end suspension issues on owner forums, I believe this may not be an isolated case. --- ⚠️ Safety Concern: Due to the intensity of the noise and the sensation that rear components may detach, I no longer feel confident driving the vehicle at highway speeds. This poses a serious safety hazard to myself.

I parking my car in a parking spot at my work infront of a tree post the car jumped and hit the tree post by it self as crazy it sound I’ve never seen this before I was devastated. Scared I had called the insurance to tow the car to the Honda dealer and it’s been sitting there for a month now to get the manufacturing Honda come look at it and no one had contacted me yet.

The contact owns a 2025 Honda CR-V Hybrid. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

This is a complaint about the unresolved recall that I have been put on a waitlist for many months now. The Dealership said that Honda will mail me when the parts will be ready for repaired, but it’s been many months since the NHTSA saying the remedy is available. My appointment with the dealership had been canceled the last minute by my dealership after a promise of a mailing notice, but time has flew long enough. I am afraid for my safety on the road as my new vehicle is completely within the range of damage for the unresolved remedy.

The contact owns a 2025 Honda CR-V. The contact stated while driving and making a right or left turn, the steering wheel was momentarily stiff. The local dealer was notified of the failure, but no assistance was offered. The vehicle was not diagnosed or repaired. The contact recently received notification of NHTSA Campaign Number: 24V744000 (Steering); and related the failure with the recall. The manufacturer was not contacted. The failure mileage was 3,500. Parts distribution disconnect.

The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 35 MPH, the steering wheel made it difficult to turn to the left or right. The contact stopped and turned off restarted the vehicle and regained power steering functionality. The contact stated that the failure had reoccurred. The contact had taken the vehicle to a dealer and the dealer confirmed the recall; however, the parts were not available. The vehicle was not repaired. The failure mileage was approximately 1,800. Parts distribution disconnect.