2017 Honda Accord

HELLO, MY NAME IS [XXX] MY HUSBAND AND I PURCHASED A NEW 2017 HONDA ACCORD SPORT SPECIAL EDITION THAT IS EQUIPPED WITH 19 INCH RIMS AND CONTINENTAL TIRES IN MARCH OF 2017 WITH 5 MILES ON THE VEHICLE. THE TIRES ARE RUBBING PART OF THE SUSPENSION CREATING FRICTION THAT COULD RESULT IN FAILURE OF SIDE WALL THUS HAVING A BLOW OUT. THIS ISSUE IS PUTTING MY FAMILY AND MANY OTHER LIVES AT RISK. I HAVE MADE HONDA AWARE OF THIS ISSUE NUMEROUS TIMES AT THE HONDA WORLD DEALERSHIP LOCATED ON HURSTBOURNE LANE IN LOUISVILLE KY. AFTER NUMEROUS VISITS TO THE SERVICE DEPARTMENT, ADDITIONAL AIR WAS PUMPED IN THE TIRE AND THE TIRES WERE ROTATED. WHICH SOLVES NOTHING... WHICH IS A BANDAID. IF YOU SEARCH YOUTUBE OR THE WEB, YOU WILL FIND THAT I AM NOT THE ONLY CONSUMER WHOM HAS MADE HONDA AWARE OF THIS ISSUE OR IS HAVING THIS SAME ISSUE. THESE OTHER CONSUMERS WHO ARE SUFFERING WITH THIS SAME POTENTIAL DISASTER COULD PUT HONDA ON THE HOOK FOR SEVERE PROBLEMS. THE SERVICE MANAGER AT HONDA WORLD DIRECTED ME TO CALL HONDA CORPORATE AND WHILE SPEAKING WITH A CUSTOMER SERVICE REPRESENTATIVE, I ASKED TO SPEAK TO A SUPERVISOR. THE REPRESENTATIVE ADVISED THAT A MANAGER NOR A "HIGHER UP" WAS AVAILABLE FOR ME TO SPEAK WITH. A FEW DAYS LATER, I RECEIVED A VOICEMAIL FROM CASE MANAGER, [XXX] AT HONDA WHO INFORMED ME THEY ARE AWARE OF THE ISSUE WITH THE TIRE BRAND AND RIM COMBINATION. AT THIS TIME, MY REQUEST FOR FOUR DIFFERENT BRAND TIRES THAT WILL NOT IMPACT MY SUSPENSION ON MY VEHICLE WAS DENIED. SHE INFORMED ME THAT IF I WANT TO PURCHASE FOUR NEW TIRES, I CAN DO SO. CLEARLY PUTTING THE DEFECT BACK IN THE CONSUMERS LAP TO FIX. I SUPPOSE IF WE START HAVING BLOW OUTS ON HONDA ACCORD AND FATALITIES START TO RISE DUE TO THIS KNOWN ISSUE, HONDA MIGHT THINK IT IS COST EFFECTIVE TO FIX THE KNOWN ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CW *TR

SMELLS LIKE FISH WHEN TURNING ON THE HEAT & A/C. THE TIRES ARE DRY ROTTED. THIS CAR IS NOT BRAND NEW AND MUST HAVE COME FROM AN AREA WHERE THERE WAS FLOODING. LITHIA HONDA IN MEDFORD OREGON SELLING CARS THAT ARE REALLY TOTALED OUT CARS FROM FLOODS OR HURRICANE PRONE AREAS. THIS IS A DANGER, AS DRY ROT BLOW OUT TIRES MAY CAUSE SERIES ACCIDENTS. OUT POLICE OFFICERS ARE ALSO DRIVING ON THESE TIRES! DRY ROT TIRES.

WHEN DRIVING AT SPEEDS BELOW 35MPH, THERE IS A SCRAPING NOISE. I HAVE HAD IT TO TWO HONDA DEALERS AND THEY BOTH SAY IT IS THE TIRE BEAD MAKING A SCRAPING NOISE. THEY SAY IT IS NORMAL FOR A 2017 ACCORD WITH THE SPORT PACKAGE THAT HAS THE 19" FACTORY WHEELS TO MAKE THIS NOISE. THIS HAS BEEN OCCURRING SINCE 15,000 MILES AND CORPORATE SAYS THERE IS NOTHING THAT THEY CAN DO.

I HAVE STARTED NOTICING ENGINE ACCELERATION LAG, A TIRE/WHEEL NOISE FROM DRIVER FRONT/REAR SIDE. THE NOISE WAS VERY NOTICEABLE SINCE IT FELT LIKE THE TIRE/WHEEL WAS RUBBING AGAINST EACH OTHER SOMEWHERE. THE NOISE CAN BE HEARD DRIVING AT THE SPEED OF 15-30MPH HAVING THE WINDOW ROLL DOWN. JUNE 4TH, 2018 MADE A APPOINTMENT WITH PURCHASING DEALERSHIP YONKERS HONDA TO HAVE THE CAR CHECKED. HOWEVER THEY COULD NOT DUPLICATE THE ISSUE, SO I TEST DROVE WITH MECHANIC AND PROVED MY CASE. AFTER HEARING THE NOISE, THEY KEPT THE CAR TO FIX THE ISSUE AND WHEN I WENT TO PICK UP THE CAR THE NOISE WAS BACK AGAIN. SINCE THEY COULD NOT FIX THE ISSUE, THEY LABELED IT AS "NORMAL" AND CANNOT DUPLICATE THE NOISE DESPITE SHOWING IT TO THEM AFTER MULTIPLE VISIT. I OPENED A CASE WITH AMERICAN HONDA AND THEY COULD NOT GET YONKERS HONDA TO FIX THE ISSUE OR GET THE MANAGER TO CALL ME TO EXPLAIN WHAT HAPPENED. INSTEAD, AMH ADVISED ME TO TRY ANOTHER DEALERSHIP WHICH I DID, "NEW ROCHELLE HONDA" HOWEVER THEY WERE NO HELP WHATSOEVER. THEY DID NOT EVEN WANT TO WORK ON THE CAR DESPITE THEIR MECHANIC HEARING THE NOISE. THE DIRECTOR INFORMED THE MANAGER THAT THERE IS NO PROBLEM WITH THE CAR AND FED HONDA LIES ABOUT DIRECTOR EVER CONTACTING ME OR TEST DRIVING WITH ME. I CALLED HONDA AGAIN, AND THEY DID NOT HELP ME INSTEAD TOLD ME TO GO TO ANOTHER DEALERSHIP. I AM ON MY THIRD DEALERSHIP, WORKING WITH BRONX HONDA ABOUT THE SAME ISSUE SINCE JUNE 4TH, 2018 AND STILL NO FIX...NOW I AM EXPERIENCING ACCELERATION LAG, BRAKE ROTORS ISSUES, WHEEL VIBRATION, VIBRATION WHILE BRAKING FROM HIGH SPEED EVEN THOUGH BRONX HONDA RESURFACED THE BRAKE ROTORS INSTEAD OF REPLACING THEM WITH NEW ONE.

FIRST ISSUE I NOTICED WITH MY CAR WAS THAT WHILE DRIVING ON A FLAT ROAD IN THE MIDDLE LANE MY CAR WILL PULL SLIGHTLY TO THE LEFT. I TOOK THE CAR BACK TO THE DEALER WHERE I PURCHASED THE CAR, GARDEN STATE HONDA IN PASSAIC NEW JERSEY, AND THEY REPORTED THE WHEEL ALIGNMENT WAS WITHIN SPECIFICATIONS. I DROVE THE CAR AND THE ISSUE PERSISTED. NEXT DAY I TOOK THE CAR TO ANOTHER HONDA DEALER, DCH PARAMUS HONDA IN PARAMUS NEW JERSEY, AND AGAIN IT WAS REPORTED BY THIS DEALER THAT THE WHEEL ALIGNMENT WAS WITHIN SPECIFICATIONS. I DROVE MY CAR AFTER CONSULTING WITH THE DEALERS BUT THE PROBLEM STILL PERSIST. THE SECOND ISSUE HAPPENED WHEN THE FRONT RIGHT TIRE DEVELOPED A BUBBLE (2/3/2018. 15691 MILES) ON THE SIDE AFTER HITTING A POTHOLE ON THE HIGHWAY. I TOOK MY CAR TO GARDEN STATE HONDA REGARDING THE TIRE DAMAGE AND THEY DECLINED REPLACEMENT OF THE TIRE AND INCREASED THE TIRE PRESSURE TO 37PSI ON ALL FOUR TIRES WHICH IS ABOVE THE RECOMMENDED TIRE PRESSURE OF 33PSI FRONT TIRES, 32PSI REAR TIRES (I CHECKED THE TIRE PRESSURE IN THE MORNING) MY CAR FELT STIFFER AND VERY UNCOMFORTABLE DRIVING AFTERWARDS. MOREOVER, THE FRONT LEFT TIRE RIPPED ON THE SIDE AFTER HITTING A POTHOLE WHILE DRIVING BETWEEN 25-30MPH ON LOCAL STREETS (3/30/2018). THIS IS WHEN I HAD TO BUY TWO BRAND NEW TIRES YOKOHAMA ADVAN SPORT A/S XL FOR $174.88 EACH THAT REPLACED THE FRONT TWO DAMAGED TIRES. RECENTLY (8/24/2018. 22442 MILES) THE FRONT RIGHT WHEEL BENT AFTER HITTING A POTHOLE WHILE DRIVING BETWEEN 50-55MPH ON THE HIGHWAY.

SO THERE ARE A FEW ISSUES WITH MY 2017 HONDA ACCORD SPORT FIRST ONE IS THE TIRE WHOOSHING SOUND IT MAKES I KNOW I HAVE SEEN MANY PEOPLE COMPLAIN ABOUT THE SAME THING AND I HAVE TOOK IT TO THE DEALER BUT THEY ARE UNABLE TO DO ANYTHING UNTIL A RECALL IS MADE VERY FRUSTRATING THAT I HAVE TO WAIT UNTIL A RECALL IS MADE TO GET THIS PROBLEM FIXED SECOND ISSUE MY TPM KEEPS COMING ON I JUST TOOK IT FOR AN OIL CHANGE AND HAD THE TIRE PRESSURE CHECKED AND ADJUSTED AND BARLEY A DAY LATER IT COMES BACK ON THE THIS HAS BEEN GOING ON FOR THE LAST 3 MONTHS I CHECKED THE TIRES THEY ARE IN REALLY GOOD CONDITION LOTS OF LIFE ON THEM AND SAME RESPONSE FROM THE DEALER CAN'T DO ANYTHING SUPER FRUSTRATING THIRD ISSUE IS THAT WHEN IT IS HOT OUTSIDE AND THE INSIDE OF MY CAR GETS HOT MY SCREEN SHUTS OFF I AM TALKING THIS ONE IN TO THE DEALER TO LEAVE IT HOPEFULLY THEY CAN GET IT FIXED AND DON'T GIVE ME THE SAME ANSWER AS I GOT FOR ALL MY OTHER ISSUES

I HAVE A CONTINUOUS SOUND IN MY DRIVERSIDE FRONT TIRE IT HAS BEEN GOING ON SINCE I PURCHASE THE CAR THEY TOLD ME IT WAS SOMETHING THEY CAN FIX BUT IT ONLY STOP THE SOUND FOR A LITTLE WHILE SO I HAVE A BRAND NEW CAR THAT HAS A WHOPPING SOUND IN IT AS I GO DOWN THE ROAD THEY TOLD ME IT WAS BECAUSE OF THE RIM BUT IT WAS TOTALLY SAFE I DO NOT UNDERSTAND THE PROCESS OF GETTING IT FIXED BECAUSE THEY SAID I WOULD HAVE TO WAIT UNTIL THEY RECALL IT'S DONE BEFORE THEY CAN FIX THE PROBLEM I DO NOT THINK IT'S FAIR THAT I HAVE BOUGHT A BRAND NEW CAR THAT HAS A ISSUE AND NO ONE IS CONCERNED ABOUT FIXING.

I PURCHASE MY HONDA ACCORD SPORT IN SEPTEMBER OF 2017. TODAY OCTOBER 28TH 2017 WILL DRIVING ON MY LOCAL STREET LESS THAN 40 MILES PER HOUR I WAS NOTIFIED THAT MY TIRE PRESSURE WAS LOW. I PULLED OFF TO THE SIDE OF THE ROAD TO FIND A CRACK IN MY SIDE TIRE WALL. MY VEHICLE HAS LESS THAN 1,300 MILES ON IT THE TREAD ON THE TIRE IS FULLY INTACT. I WAS GREATLY CONCERNED AS THIS IS A NEW VEHICLE AS WELL AS THE TIRES WERE MANUFACTURED THIS YEAR BASED ON THE INFORMATION PROVIDED ON THE TIRE FOR THE TIRE TO BE CRACKED .I BELIEVE THIS IS A MANUFACTURER DEFECT THAT SHOULD BE ADDRESSED BEFORE ANY SERIOUS BODILY INJURY IS CAUSED TO ANYONE . WHEN I CONTACTED MY SERVICE DEPARTMENT WHERE I PURCHASED THE VEHICLE I WAS ADVISED THAT TIRES ARE NOT UNDER WARRANTY WHEN PURCHASING THE VEHICLE AND THEY MADE THE PRESUMPTION THAT I HIT SOMETHING OR RAN SOMETHING OVER . I ADVISED THE SERVICE EMPLOYEE THAT I DID NOT HIT OR RUN ANYTHING OVER MY RIM AND VEHICLE HAVE NO DAMAGE TO INDICATE THAT ANYTHING WAS HIT OR RUN OVER TO CAUSE THE CRACKING NOT A SLICE BUT A CRACK IN THE TIRE. TIRE INFO 235/40R 1996V DOT A318WC8T 3317

2500 MILES ON MY ACCORD TOURING...TPMS LIGHT KEEPS COMING ON...WENT LAST WEEK 9/15/17 TO RAY LAKS HONDA IN ORCHARD PARK NY...TOLD SERVICE THAT MY LIGHT KEEPS COMING ON,SO THEY CHECKED AIR PRESSURES AND ALL 4 TIRES WERE LOW...LIGHT WENT OFF AFTER AIR WAS ADDED..TODAY 9/19/17 WAS DRIVING CAR BACK FROM SHOPPING AND GUESS WHAT?? THE LIGHT WENT OFF AGAIN...BRAND NEW CAR AND HAVING ISSUES ALREADY