2017 Honda Accord

When I purchased my car from AutoNation Honda Clearwater, I immediately faced several issues. The first problem was with the TPMS (Tire Pressure Monitoring System). As soon as the error appeared, I contacted the dealership. They informed me that it was covered under warranty and that I could visit any Honda service center to have it fixed. However, when I went to another authorized Honda service center, they refused to perform the repair, even though TPMS is a legally required safety system. In addition, I had reported the following issues to the dealership soon after purchase: 1. The driver’s seat is torn. 2. The passenger power seat is not functioning. 3. The air conditioning system makes a “burping” noise. Most importantly, the dealership failed to provide a lug nut key at the time of delivery. This became a serious issue when I had a flat tire during travel. When roadside assistance arrived, they informed me that the car required a special lug nut key that should have been provided by the dealer. Because of this missing item, the car had to be towed, which cost me $700. When I contacted AutoNation Honda Clearwater about this, they claimed they did not have my original key and later sent me a replacement key that did not fit. Their response was unhelpful and dismissive. I believe this situation reflects negligence and poor customer service from the dealership. I am requesting appropriate action and compensation for the towing expense and the unresolved issues that should have been addressed under warranty.

The contact owns a 2017 Honda Accord. The contact stated that while driving at various speeds, the front driver's side seat independently moved upwards into the steering wheel, and the headrest remained positioned as intended. In addition, the front driver's side door seat control buttons failed to respond while being pressed. Two local dealers were contacted; however, the vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.

I WAS STOPPED ON A CITY STREET AT A RED LIGHT AND REAR ENDED BY A DRUNK DRIVER GOING 45+MPH. THE DRIVERS SEAT BACK FAILED UPON COLLISION AND WAS THRUST BACK ON THE REAR PASSENGER SEAT. THE RESULTING SEAT FAILURE CAUSED INJURIES TO MY LOWER BACK THAT WOULD NOT HAVE TAKEN PLACE HAD THE SEAT STRUCTURE BEEN DESIGNED STRONG ENOUGH TO WITHSTAND A REAR COLLISION.

REPORTED ON THREE OCCASIONS TO HONDA DEALER IN ANNAPOLIS THAT DRIVER SEAT MAKES A VERY LOAD NOISE WHEN ADJUSTING SEAT FORWARD AND OR BACKWARDS. DEALERSHIP INDICATED THAT THE NOISE WAS NORMAL AND THAT NO REPAIR COULD BE MADE UNTIL THE NOISE WAS EVEN LOUDER. CAR WAS PURCHASED IN JUNE 2017 AND FIRST REPORT OF NOISE WAS MADE IN JUNE OF 2017, TO SALES GROUP AT HONDA OF ANNAPOLIS, AND THEN TO SERVICE GROUP IN JUNE AND ONCE MORE IN DECEMBER. THE NOISE IS GETTING LOUDER. ADDITIONALLY A WHEN DRIVING DOWN THE HIGHWAY AT 40 + MPH AN EXCESSIVE AMOUNT OF STREET NOISECAN BE HEARD IN THE CABIN.

I AM TRYING TO BUY A CAR, BUT WHEN I TEST DRIVE THEM, I HAVE NECK PAIN BECAUSE THE HEADRESTS REACH SO FAR FORWARD. IF YOU LOOK AT THE SEATS FROM THE SIDE, ONE IS FORCED TO SIT IN A HUNCHED, CURVED SHAPE, WITH ONE'S HEAD PROJECTED FORWARD, WHICH IS HARDLY COMFORTABLE OR HEALTHY. PLEASE NHTSA, CHANGE THE REGULATIONS AND LET US SIT UP STRAIGHT! WHY PROTECT ME FROM UNCERTAIN NECK INJURY BY CAUSING ME CERTAIN PAIN ON A DAILY BASIS?