2023 Honda Accord Hybrid

I bought a 2023 Honda accord sport hybrid June of 2023 two weeks after purchasing the vehicle it starting giving me issues such as the dash board and infotainment screen would freeze up and completely erase itself I took it to the dealership 2 times they told me that if it didn’t do it at the dealership there was nothing they could do so they sent me home with the car. A week later I notice the safety system lights were coming on and saying system not working see dealer service soon I took photos of it and showed it to them they once again told me if it did not duplicate it self there was nothing they could do. I took it to them for the 3rd time for the same issue with even more photos and a video and got the same response. The same day I was otw to work and the whole system shut it self down again and erased completely and the dash board froze up I took it to them again on the first week of January and got them same excuse. Then on January 16 I was otw to work traveling at 45-50 mph when the car completely cut off and locked the steering wheel up and said shift to P to restart engine then after restarting the battery and brake system stayed on for 2 day then I took it to them on January 18 and they told me they didn’t know what the issue was with the car but it could be wiring and the wiring harness. And when I asked them to replace the car because I no longer feel safe driving it they told me they don’t think they can replace the car

The contact owns a 2023 Honda Accord Hybrid. The contact stated while driving 55 MPH, the vehicle lost motive power and was difficult to steer. The contact shifted from drive to neutral before the vehicle shut off and coasted to the side of the roadway. The hybrid battery and engine systems warning lights and several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with a defective Hybrid battery system control module. The vehicle was not repaired due to parts not being available. The manufacturer was made aware of the failure. The approximate failure mileage was 5,640.

The contact owns a 2023 Honda Accord. The contact stated that while entering the vehicle, his wife noticed a vertical crack at the top right corner of the windshield. The contact inspected the windshield from the outside and there was no indentation of the glass around the crack that would indicate an impact on the windshield by road debris or any other hard object. The contact had not taken the vehicle to a local dealer or a glass shop. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 3,600.

The warning lights dealing with the braking system malfunctions. All warning lights dealing with the Braking system come on the dash. The brakes failed to engage and the car began to roll backward on a hill had to use the emergency brakes to stop the car. This problem has happened twice since I had the car on 12/6/2023 at which time all warning lights came on dealing with the brake system and on 01/09/2024 both times the car was tested by the dealership and no codes were showing but I have a video of both incidents I provided. Both incidents were reported to the dealership on the same day of occurrence. 12/6/2023 and 01/09/2024. During this time the car was in EV mode and the acceleration would not respond as well. The only way to get the car back running normally was to turn the car off wait a few minutes and turn it back on. The photos attached will show speed and any other information needed because it is two different occasions of the same issue. In the second incident, a vehicle was behind me as the car began to roll back on a hill and I engaged the emergency brakes to avoid rolling back into the other vehicle.

My wife was driving 55 mph taking our kids to school when the check engine light on the car came on and a message appeared on the dash saying that there was a power emission problem and to see dealer and that power may be reduced. The vehicle had very poor acceleration and she was only able to drive 30-40 mph on a busy 55 mph roadway. The vehicle was taken to Zeigler Honda of Kalamazoo. A service technician looked at the car, and told her that they could not find anything wrong with it. The vehicle drove fine home with no problems. One week later while driving on I-94, my wife was driving between 70 and 75 mph when the check engine light came on again, along with the message that there was a power emission problem and to see dealer. The message also stated that the power of the vehicle may be reduced. The vehicle again, had very poor acceleration. She was only able to drive 15 to 20 mph. Fortunately, she was able to get off the highway quickly, and drive the vehicle home. The vehicle had very poor acceleration and it took approximately 1.5 miles to get up to 40 mph in the vehicle with the accelerator pushed all the way to the floor. The dealer was contacted, and they advised they looked at it last time, and there was nothing that they could do. They advised they will create a service appointment to document the problem. I am in the process of waiting for the service department to call me back. I plan on taking the vehicle back to the dealership to have it inspected again, and to have this incident documented. This is a Huge safety issue that needs to be addressed.

this vehicle upon heavy rain/downpours the vehicle foward collision sensors may activate and cause sudden dangrous and potentially life threatening braking. one day it was raining very bad i was alone on the road going about 45 mph. the storm caused a really bad downpours and the car suddenly braked hard with no reason whatsoever. it only happens when it rains severely. im not the only person who has experianced this. people on the facebook 2023 honda accord hybrid page has had the same issue. this system needs to be updated before it takes someones life. it is unsafe to drive this vehicle under heavy rains due to the automatic braking system kicking on due to being overwhelmed by heavy rains.

On Tuesday evening, December 19, 2023, while driving at highway speeds, the following message appeared on my digital display: BRAKE SYSTEM Brake system problem. Brake performance may be reduced. See your dealer. Other system messages began to appear, including, I believe, concerning the steering. More important, the car immediately went into a “limp mode“ with the speed dropping to 20 miles an hour, and then further down to as slow as 2 mph. Fortunately, I was not far from an exit and at the exit I pulled off the exit ramp onto the grass. I then shut the engine off and restarted it immediately. I was able to get back onto the exit ramp, but the initial message quickly reappeared and I was able to make it home driving between 10 and 15 mph. The next day the car was towed to the dealer who advised me that the issue was resolved by updating the software. At no point, did I ever receive a message or other indication that a software update was needed. The car has fewer than 5000 miles on it. The safety issue results from my being forced to drive at a very low speed while still on the highway. I independently did some online research and discovered that this type of issue has happened before with both this model and other Honda hybrids.