THE SHAFT IN THE POWER STEERING PUMP BUSTED IN TWO AS MY HUSBAND WAS DRIVING INTO A CURVE @ 60 MPH. HE WAS ABLE TO KEEP FROM CRASHING. BUT IF I WOULD HAVE BEEN DRIVING IT I WOULDN'T OF BEEN ABLE TO STEER IT. MY HUSBAND WALKED IN THE HOUSE WHITE AS A GHOST. THE DEALER WANTED ME TO DRIVE IT IN 10 MILES ON A CURVING ROAD WITH N…
Read full complaint
THE SHAFT IN THE POWER STEERING PUMP BUSTED IN TWO AS MY HUSBAND WAS DRIVING INTO A CURVE @ 60 MPH. HE WAS ABLE TO KEEP FROM CRASHING. BUT IF I WOULD HAVE BEEN DRIVING IT I WOULDN'T OF BEEN ABLE TO STEER IT. MY HUSBAND WALKED IN THE HOUSE WHITE AS A GHOST. THE DEALER WANTED ME TO DRIVE IT IN 10 MILES ON A CURVING ROAD WITH NO POWER STEERING. I TRIED TO DRIVE IT IMPOSSIBLE FOR ME TO DO. THE BRAKES WORE OUT AND WERE REPLACED A SECOND TIME (FRONT) @ 36000 MILES. THE ROTORS WERE REPLACED, HAD BEEN 10,000 MILES SINCE LAST BRAKE JOB. THE REAR BRAKES NEEDED READJUSTMENT AGAIN AT 43200 MILES THE PEDAL KEPT GOING TO THE FLOOR AND WAS SOFT. 11/98 BEGAN HAVING MORE ELECTRICAL PROBLEMS WITH THE REAR FAN BLOWER WOULD NOT TURN OFF AND WILL RUN THE BATTERY DEAD CONSTANTLY. 1/99 BOTH FRONT AND REAR U-JOINTS WERE BAD, HAD REPLACED THE CAR WAS WANDERING EVEN WORSE THAN IT USED TO THEY COULD NOT FIND CAUSE. THE FRONT DIFFERENTIAL WAS LEAKING AND FRONT BRAKES NEED REPLACING AGAIN. 2/16/99 THE TRANSMISSION WENT OUT IN THE VECHILE AT 53174 MILES. I DROVE THE CAR 3 MILES INTO TOWN THE RPMS STARTED GOING UP TO 4000RPMS WASN'T SHIFTING I STOPPED AND PARKED I TRIED TO BACK UP IT STARTED WHINNING AND CLUNKING AND WOULDN'T MOVE. THREE MILES EARLIER I BACKED OUT OF MY GARAGE WITH NO HINT OF TROUBLE 3 MILES LATER I AM STRANDED WITH TWO BABYS. MY HUSBAND CONTACTED GM THEY REFUSED ANY ASSISTANCE. I CONTINUED CONTACTING GM THROUGH OTHER AVENUES I CALLED ROY ROBERTS ONE OF THE VP EXPLAINED I HAD SOME SAFETY CONCERNS WITH THE SUBURBAN. I WAS TOLD HE WOULD RETURN MY PHONE CALL, NO RETURN CALL EVER RECEIVED. I FINALLY FOUND A FACTORY REP. THAT IS LOOKING INTO THE PROBLEM BUT I DON'T HOLD OUT MUCH HOPE THAT GM WILL RESPOND TO OUR CONCERNS. EVERY TIME I HAVE TALKED TO A GM REP. THEY TELL ME NO ONE ELSE HAS THESE PROBLEMS, BUT ACCORDING TO YOUR RECORDS LOTS OF PEOPLE HAVE HAD SIMILIAR PROBLEMS. I HAVE ALL RECORDS AND RECEIPTS AND WOULD LOVE TO GO INTO MORE DETAIL WITH YOU.
NHTSA ODI #704368
Mileage unknown · Mar 12, 1999
Child SeatElectrical SystemEngine And Engine Cooling
THE CHILD SAFETY SEATS DO NOT WORK WITH THE SEAT BELT SYSTEM OF THE SUBURBAN. ONLY THE FRONT PASSENGER SEAT WILL SECURELY HOLD THE SEAT. I CONTACTED NHTSA TWICE AND GMC CUSTOMER SERVICE 3 TIMES AND MANY OTHER PLACES. FINALLY A GM ENGINEER IN THE SAFETY DEPT. CALLED ME TOOK MY COMPLAINT. HE TRIED TO PUT A SEAT IN A SUBURBAN A…
Read full complaint
THE CHILD SAFETY SEATS DO NOT WORK WITH THE SEAT BELT SYSTEM OF THE SUBURBAN. ONLY THE FRONT PASSENGER SEAT WILL SECURELY HOLD THE SEAT. I CONTACTED NHTSA TWICE AND GMC CUSTOMER SERVICE 3 TIMES AND MANY OTHER PLACES. FINALLY A GM ENGINEER IN THE SAFETY DEPT. CALLED ME TOOK MY COMPLAINT. HE TRIED TO PUT A SEAT IN A SUBURBAN AND SAID YES THEY DO NOT WORK RIGHT. THEY WANTED TO TAKE CARE OF PROBLEM IN HOUSE. I HAVE HEARD NOTHING MORE FROM THEM. THE VECHILE PULLED TO THE RIGHT FROM DAY ONE HAD IT ALIGNED PROBLEM CONTINUES TO THIS DAY. THE LEFT REAR DOOR HINGE ON DRIVERS SIDE BUSTED OFF. THE DOOR DID NOT OPEN AND SHUT PROPER. HAD PROBLEMS WITH FUSES BLOWING CONSTANTLY. THE BRAKES WORE OUT AT 26000 MILES AND EVERY 10 TO 15 SINCE. THE BRAKES AFTER 10,000 MILES WORE THROUGH THE ROTORS. THE PEDAL WILL OFTEN GO TO THE FLOOR OR THE VECHILE WILL PULL TO THE RIGHT WORSE THAN IT ALREADY DOES. THE EGR VALVE ALSO FAILED AND HAD TROUBLE GETTING IT HOME. I HAVE COMPLAINED TO THE DEALER MANY TIMES THEY SAY THEY HAVE NEVER HEARD OF ANY PROBLEMS WITH THE BRAKES ON ANY OTHER GM PRODUCT. I TALKED TO GM CUSTOMER SERVICE AND THEY SAID THEY DIDN'T KNOW WHY SO MANY PROBLEMS AND THEY DIDN'T CARE. THEY WOULD NOT LOOK INTO IT. I AM FILLING OUT ANOTHER FORM WITH THE CONTINUATION OF SAFETY PROBLEMS.
NHTSA ODI #704363
Mileage unknown · Nov 4, 1998
Electrical SystemSteering
WHEN DRIVING AT 50 MPH AND MAKING A RIGHT OR LEFT TURN AND INCREASING SPEED, CONSUMER LOST CONTROL OF THE STEERING, AND THE DEALER REPLACED THE SENSOR. ALSO, REPLACED THE PROGRAM ECM, AND SOME METALS PARTS THAT FELL OF THE VEHICLE. THE DEALER CAN'T DETERMINE WHAT'S WRONG WITH THE VEHICLE. *AK
NHTSA ODI #830125
Mileage unknown · Jul 21, 1998
Steering
CONSUMER WAS DRIVING APPROXIMATELY 40MPH UPHILL WHEN THE SHAFT OF THE STEERING PUMP SNAPPED. CONSUMER LOST ALL STEERING CONTROL. DEALER SAYS THIS IS A COMMON PROBLEM WITH GMC 97 TAHOE'S AND SUBURBAN. DEALERS ARE REPLACING THE POWER STEERING UNITS WITH THE EXACT UNITS . *AK
NHTSA ODI #825705
Mileage unknown · Jul 6, 1998
Steering
DUE TO THE STEERING GEAR BOX FREEZING UP, THE STEERING WHEEL LOCKED UP WHICH ALMOST CAUSED AN ACCIDENT. AFTER A FEW MINUTES, STEERING RETURNED TO NORMAL, WHILE TAKING VEHICLE TO REPAIR SHOP, STEERING WHEEL LOCKED UP AGAIN, DEALER REPLACED STEERING GEAR BOX. *AK *TT
NHTSA ODI #824996
Mileage unknown · Mar 31, 1998
Steering
STEERING PROBLEMS CAUSED DRIVER TO RUN OFF OF ROADWAY.
NHTSA ODI #780496
Mileage unknown · Mar 4, 1998
Steering
ERRATIC STEERING WHEEL BEHAVIOR.
NHTSA ODI #531867
Mileage unknown · Oct 15, 1997
Steering
STEERING BOX CONTINUALLY FAILED.
NHTSA ODI #604597
Mileage unknown · Sep 24, 1997
Steering
INTERMITTENTLY WHILE DRIVING SOMETHING CAUSES THE STEERING WHEEL TO TWITCH FOR LESS THAN A SECOND AND THE STEERING WHEEL TURNS TO THE RIGHT. THIS IS DUE THE VES (VARIABLE EFFECT STEERING). THE POWER STEERING CONTROL UNIT WAS REPLACED END OF AUGUST OR EARLY SEPTEMBER. THE PROBLEM STILL EXISTS. *AK
ON CERTAIN MINIVANS, PICKUP TRUCKS, AND SPORT UTILITY VEHICLES WITH CERTAIN MODEL-ENGINE COMBINATIONS, THE WINDSHIELD WIPER MOTOR MAY FAIL DUE TO CRACKED SOLDER JOINTS ON THE CONTROLLER CIRCUIT BOARD. THE WINDSHIELD WIPERS COULD WORK INTERMITTENTLY OR NOT AT ALL.
Consequence & remedy
Consequence: IF THIS WERE TO OCCUR DURING BAD WEATHER, DRIVER VISIBILITY WOULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE WIPER MOTOR CIRCUIT BOARD AND COVER. OWNER NOTIFICATION BEGAN ON JUNE 19, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-6537.
CERTAIN SPORT UTILITY VEHICLES, MINI VANS, AND PICKUP TRUCKS MAY DEVELOP A SHORT CIRCUIT IN THE ELECTRIC OUTSIDE REARVIEW MIRROR SWITCH.
Consequence & remedy
Consequence: IF THIS WERE TO HAPPEN, IT COULD RESULT IN AN INOPERATIVE SWITCH, HEAT DAMAGE TO THE DRIVER'S DOOR, AND/OR IGNITION OF COMPONENTS IN THE DRIVER'S DOOR AND A SUBSEQUENT VEHICLE FIRE WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSTALL A FUSED JUMPER HARNESS TO THE ELECTRIC OUTSIDE REARVIEW MIRROR SWITCH. OWNER NOTIFICATION BEGAN ON APRIL 24, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5
EA02006 · Windshield Wiper Failure
Opened May 31, 2002 · Closed Jul 23, 2003
Status: closed (inferred from source dates) · Visibility:windshield Wiper/washer:motor
AS A RESULT OF THIS, AND THE PRECEDINGINVESTIGATION, RQ99-003, GM HAS EXPANDED THE POPULATION OF SAFETY RECALL 98V-150 (REPLACEMENT OF THE WINDSHIELD WIPER CONTROL MODULE) TO INCLUDE AN ADDITIONAL 1.77 MILLION VEHICLES.INCLUDED ARE VARIOUS 1994-1997 MY M/L VANS, S/T TRUCKS AND SUVS, & C/K TRUCKS AND SUVS.SEE ATTACHED TECHNICAL REPORT FOR DETAILS.
Additional source detail variants (2)
Visibility:windshield Wiper/washer:motor
AS A RESULT OF THIS, AND THE PRECEDINGINVESTIGATION, RQ99-003, GM HAS EXPANDED THE POPULATION OF SAFETY RECALL 98V-150 (REPLACEMENT OF THE WINDSHIELD WIPER CONTROL MODULE) TO INCLUDE AN ADDITIONAL 1.77 MILLION VEHICLES.INCLUDED ARE VARIOUS 1994-1997 MY M/L VANS, S/T TRUCKS AND SUVS, & C/K TRUCKS AND SUVS.SEE ATTACHED TECHNICAL REPORT FOR DETAILS.
Visibility:windshield Wiper/washer:motor
AS A RESULT OF THIS, AND THE PRECEDINGINVESTIGATION, RQ99-003, GM HAS EXPANDED THE POPULATION OF SAFETY RECALL 98V-150 (REPLACEMENT OF THE WINDSHIELD WIPER CONTROL MODULE) TO INCLUDE AN ADDITIONAL 1.77 MILLION VEHICLES.INCLUDED ARE VARIOUS 1994-1997 MY M/L VANS, S/T TRUCKS AND SUVS, & C/K TRUCKS AND SUVS.SEE ATTACHED TECHNICAL REPORT FOR DETAILS.
DP00001 · Oem Hitch Receiver Platform Cracking
Opened Jan 31, 2000 · No close date supplied
Status: open (inferred from source dates) · Equipment
THE PETITION ALLEGES THAT CRACKS IN THE HITCH RECEIVER PLATFORM MAY LEAD TO SEPARATION OF THE TRAILER AND LOSS OF STEERING CONTROL
PE99073 · Battery Leaks Acid
Opened Dec 3, 1999 · Closed May 2, 2000
Status: closed (inferred from source dates) · Electrical System
ODI HAS RECEIVED 21 COMPLAINTS WHERE OWNERS ALLEGE THAT THE STANDARD GM FACTORY SUPPLIED AC DELCO BATTERY CASE FAILED, RESULTING IN THE LEAKAGE OF SULFURIC ACID.OF THE 21 COMPLAINT VEHICLES, SIX SUBURBAN, THREE TAHOES, AND ONE YUKON OWNER(S) COMPLAINED ABOUT A LOSS OF BRAKE FLUID FROM DETERIORATION OF THE RIGHT FRONTBRAKE LINE AS A RESULT OF SULFURIC ACID CONTAMINATION.THE REMAINING 11 COMPLAINTS PERTAIN PRIMARILY TO SULFURIC ACID LEAKAGE FROM THE BATTERY CASE.AT LEAST ONE COMPLAINANT STATED THAT THE REPLACEMENT BATTERY ALSO FAILED.SEVERAL OF THE COMPLAINANTS NOTE THAT THE LEAKING ACID HAD COME IN CONTACT WITH A WIRE HARNESS AT THE FRAME IN THE VICINITY OF THE STEEL BRAKE LINE.A FIELD INSPECTION BY ODI INDICATES THAT THE DESCRIBED HARNESS IS THE ABS CONNECTION TO THE RIGHT FRONT WHEEL SPEED SENSOR.PRIOR TO THE BATTERY CASE FAILURE, THERE IS USUALLY NO WARNING (SHORT OF AN UNDERHOOD INSPECTION), AND THE ENSURING DAMAGE (SULFURIC ACID CONTAMINATION) IS PROGRESSIVE.OF THE KNOWN BATTERY FAILURES, THERE MAY BE A TEMPERATURE CORRELATION, AS 60% OF THE OWNER COMPLAINTS CAME FROM FOUR STATES; CALIFORNIA, FLORIDA, GEORGIA AND TEXAS.THERE IS ALSO A PRODUCT IMPROVEMENT PROGRAM AND ENGINEERING CHANGE NOTICE TO ADD 1% SILVER TO THE BATTERY'S POSITIVE SIDE TERMINALL, WITH THE EARLIEST IMPLEMENTATION DATE FOR THIS BEING FEB 2, 1998.THE EFFECT OF THIS DESIGN CHANGE IS AS YET UNKNOWN; FURTHER REVIEW IS WARRANTED.AN EA IS BEING OPENED TO GATHER FURTHER APPROPRIATE INFORMATION, CLARIFY ANY DEFECT TRENDS, AND TO ASSESS THE SAFETY IMPLICATIONS AND RISKS CONCERNING THESE FAILURES.
PE98060 · Erratic Steering Boost While Driving
Opened Nov 13, 1998 · Closed May 12, 1999
Status: closed (inferred from source dates) · Steering
ALLEGED THAT THE VARIABLE EFFORT STEERING UNIT INTERMITTENTLY PROVIDES FULL BOOST TOT HE POWER STEERING GEAR AT MODERATE TO HIGH SPEEDS.
EA95026 · Poor Brake Performance
Opened Sep 20, 1995 · Closed Sep 20, 2001
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
POOR PERFORMANCE OF ABS BRAKES
1997 GMC Suburban Problems, Complaints & Recalls | Skip That Year
Illustration